Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 52 906 published reviews
5 44,4k 84% 4 3 391 6% 3 1 452 3% 2 999 2% 1 2 672 5%

Summary of reviews

The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.

Reviews 1, 2, 3 and 4 stars

Reset filters
P
Peppino L.
Rating: 4 out of 5
following a purchase from 28/07/2025
Very professional, everything was perfect
Translated reviews
O
olivia R.
Rating: 1 out of 5
following a purchase from 28/07/2025
Incomplete order 3rd shopping experience 2 incomplete orders and 1 quality issue I do not recommend this site
Translated reviews
Response from Petit-Fernand
Hello Olivia,

Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experiences with C-MonEtiquette have not met your expectations. Your satisfaction is our priority, and we take your feedback very seriously.

We hope that the solutions proposed by our customer service are satisfactory for you. Your trust is precious, and we are determined to regain your confidence.

Have a nice day,
Camille C-MonEtiquette
E
Elise C.
Rating: 1 out of 5
following a purchase from 28/07/2025
The pen and marker labels re-stick
Translated reviews
Response from Petit-Fernand
Hello Elise,

Thank you for taking the time to share your experience. We are sorry to learn that you encountered a problem with our labels. Your feedback is valuable and we will examine it closely to improve the quality of our products. We have just contacted you by email to assist you.

Best regards,
Alice C-Monetiquette
C
CHARLINE L.
Rating: 1 out of 5
following a purchase from 28/07/2025
The patterns appear well on the card but when I peel off the label the patterns are barely on the labels! I order often and I am very disappointed
Translated reviews
Response from Petit-Fernand
Hello Charline,

Thank you for taking the time to share your feedback. We are sincerely sorry to learn that your experience with our labels did not meet your expectations. Your satisfaction is our priority and we take your feedback very seriously. We have just contacted you by email so that we can resolve this issue together and provide you with the quality you deserve.

Best regards,
Alice from C-Monetiquette
A
Annabel R.
Rating: 1 out of 5
following a purchase from 11/07/2025
I still have not received my labels!!
Translated reviews
Response from Petit-Fernand
Hello Annabel,

We are sorry to learn that you have not yet received your labels. We have just sent you an email directly so that we can resolve this issue as quickly as possible. Your satisfaction is our priority.

Best regards,
Alice C-Monetiquette
F
Florie B.
Rating: 1 out of 5
following a purchase from 28/07/2025
The labels are larger than those ordered previously I am disappointed with the stamp
Translated reviews
Response from Petit-Fernand
Hello Florie,

Thank you for taking the time to share your opinion. We are sorry to learn that the labels and the stamp do not meet your expectations. Your satisfaction is our priority and we would like to understand more about your experience in order to assist you. We have just contacted you by email to find a solution to your problem.

Best regards,
Alice C-Monetiquette
L
LAUREEN F.
Rating: 3 out of 5
following a purchase from 28/07/2025
Hello, The water bottles are great, very high quality!! But for the tasting boxes, I am very disappointed to see that it is just a simple label stuck on the boxes!!! With air bubbles too...
Translated reviews
Response from Petit-Fernand
Hello Laureen,

Thank you for your feedback and we are delighted to hear that you appreciate the quality of our water bottles. However, we are sorry to learn that our tasting boxes did not meet your expectations. Your comments regarding the label and the air bubbles are very valuable and we will pass them on to our team to improve our products. We have just contacted you by email to find a quick and effective solution to your problem :)

Best regards,
Alice C-Monetiquette
P
Patrick W.
Rating: 4 out of 5
following a purchase from 28/07/2025
Good and serious
Translated reviews
A
Audrey G.
Rating: 4 out of 5
following a purchase from 28/07/2025
A bit disappointed because I ordered the same as my previous order and received fewer labels. Otherwise, they are still of good quality.
Translated reviews
C
Christelle G.
Rating: 3 out of 5
following a purchase from 28/07/2025
Iron-on labels are top-notch! But disappointed with the stamp, the writing is too small.
Translated reviews
Response from Petit-Fernand
Hello Christelle,

Thank you for taking the time to share your opinion on our products. We are delighted to hear that you are satisfied with our iron-on labels. However, we are sorry to learn that the writing stamp does not meet your expectations in terms of size. Your feedback is valuable and we will evaluate it to improve our products. Please do not hesitate to contact us if you have any other suggestions or questions.

Have a nice day,
Camille C-MonEtiquette
F
Firetto Carlino F.
Rating: 4 out of 5
following a purchase from 15/07/2025
Beautiful, I bought the water bottles for my daughters, they are beautiful but I don't give 5 stars just because after a week the D of Benedetta has faded... what a shame!
Translated reviews
E
Emeline L.
Rating: 1 out of 5
following a purchase from 28/07/2025
The quality of the cup is more than mediocre: the text is crooked and the drawing is blurry. Despite a customer return and sending a second cup, the problem remains the same. At almost €15, it is honestly theft.
Translated reviews
Response from Petit-Fernand
Hello Emeline,

Thank you for taking the time to share your opinion. We are sincerely sorry to hear that the quality of your cup did not meet your expectations. At C-Monetiquette, we are committed to providing high-quality products and your feedback is essential for us to improve.

Have a nice day,
Camille C-MonEtiquette
V
Virginie M.
Rating: 1 out of 5
following a purchase from 28/07/2025
Quality 0. I had ordered the same thing from you last year, it was very good. This order is horrible and absolutely not worth its price. I am disappointed.
Translated reviews
Response from Petit-Fernand
Hello Virginie,

Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations. Your satisfaction is very important to us and we would like to understand the details of your experience in order to assist you. Therefore, we invite you to contact us via our contact form.

Have a nice day,
Camille C-MonEtiquette
M
Melanie V.
Rating: 1 out of 5
following a purchase from 14/07/2025
I was convinced I had ordered self-adhesive labels but I received iron-on ones.
Translated reviews
Response from Petit-Fernand
Hello Melanie,

Thank you for your feedback. We are sorry to hear that your order does not meet your expectations. I see that your order indeed consists of iron-on labels and not self-adhesive ones for clothing.
We are available by email or phone to assist you if needed.

Have a nice day,
Camille C-MonEtiquette
M
Marion S.
Rating: 3 out of 5
following a purchase from 27/07/2025
I am quite disappointed because, contrary to many sites, you charge VAT for a delivery to Réunion while some commercial sites remove it. I also had to pay 18 euros in customs fees on an order of less than 100 euros, so it is not really profitable to order from your site.
Translated reviews
Response from Petit-Fernand
Hello Marion,

Thank you for your feedback and we are sorry to hear that your experience on our site did not meet your expectations. We understand your disappointment regarding the VAT applied to all our destinations.

As for your customs fees, they should indeed not have applied to your order. We therefore invite you to contact our customer service by providing your payment receipts.

Have a nice day,
Camille C-MonEtiquette
N
Nour-eddine E.
Rating: 4 out of 5
following a purchase from 27/07/2025
I have already ordered from them and the material is of quality
Translated reviews
S
Sara F.
Rating: 3 out of 5
following a purchase from 17/07/2025
The stickers can be even smaller and narrower
Translated reviews
Response from Petit-Fernand
Good day, Sara,
Thank you very much for your review! We also offer mini formats.
Have a nice day,
Customer Service EsIstMeins
M
Marie R.
Rating: 4 out of 5
following a purchase from 26/07/2025
Easy to use, clear site.
Translated reviews
C
Christelle H.
Rating: 3 out of 5
following a purchase from 26/07/2025
The labels are pretty, but a bit small
Translated reviews
Response from Petit-Fernand
Hello Christelle,

We regret reading your review.
We provide the size of our labels so that you can get an idea of the result as close to reality as possible.
We are sorry that this was not enough for your order, we will do our best to improve.

Have a nice day,
Camille C-MonEtiquette
S
Sanaa M.
Rating: 1 out of 5
following a purchase from 24/07/2025
Disappointed!
Translated reviews
Response from Petit-Fernand
Hello Sanaa,

We are sorry to read your message.
Our customer service is here to help if needed.

It would be a pleasure for us to assist you!

Have a nice day,
Camille C-MonEtiquette
N
Nadège M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Satisfied with my purchases! However, it would be great if the "pages" of the checkbook of the label set could be detachable without having to remove the staples and detach everything.
Translated reviews
V
Victoria J.
Rating: 2 out of 5
following a purchase from 24/07/2025
Very disappointed with the water bottle ordered for my son. Let's just say it doesn't work properly, the straw inside must have a problem, certainly a hole. As a result, my son can't drink from it. In the end, way too expensive for what it is.
Translated reviews
Response from Petit-Fernand
Hello Victoria,

We are sincerely sorry for this defect on your product.
I see that our customer service was able to find a solution for you to use your water bottle as it should be.

Have a nice day,
Camille C-MonEtiquette
S
Sandy K.
Rating: 4 out of 5
following a purchase from 15/07/2025
Writing was very small but it was ok
V
Virginie J.
Rating: 1 out of 5
following a purchase from 25/07/2025
The labels were simply in an envelope and unfortunately they arrived damaged
Translated reviews
Response from Petit-Fernand
Hello Virginie,

We are sincerely sorry to read your comment.
Your labels should indeed not have arrived in this state.

To assist you better, we have just contacted you

Have a nice day,
Camille C-MonEtiquette
S
Sarah D.
Rating: 1 out of 5
following a purchase from 15/07/2025
I have always order from here the last 3 years for my little girl school supplies love the quality so always came back. This year I order and said they were delivered when they weren't resent them out to me and still nothing. Really disappointing with the services this year amd that I never received my order either time that I had to go order else where and hope they come in time
Response from Petit-Fernand
Hi Sarah,
We’re really sorry for the trouble this year — especially after being a loyal customer. We’ll contact you immediately by email to investigate what happened and offer a solution.
Chiara, Petit-Fernand
J
Julie V.
Rating: 3 out of 5
following a purchase from 25/07/2025
I really like the products they make but the commercial part leaves much to be desired. It's a shame that we are offered a discount and that ultimately this discount is applicable site-wide
Translated reviews
Response from Petit-Fernand
Hello Julie,

We are sincerely sorry that the offers we provide do not meet your needs.
We try to adapt as best as we can to your needs and take note of your observations.

Have a nice day,
Camille C-MonEtiquette
S
SOPHIE R.
Rating: 4 out of 5
following a purchase from 19/07/2025
I always order from you and I am never disappointed. Very good products
Translated reviews
A
Alexia M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Meets my expectations
Translated reviews
B
Bargigli A.
Rating: 2 out of 5
following a purchase from 13/07/2025
Many labels ironed on the clothes came off after the first wash
Translated reviews
Response from Petit-Fernand
Good morning Angela,
thank you for sharing your opinion. We are sorry to hear that you encountered problems with the labels,
We will contact you shortly to discuss the situation and find a solution together.
See you soon!
Chiara, Petit-Fernand
L
Latino S.
Rating: 3 out of 5
following a purchase from 09/07/2025
Some labels are printed incorrectly. The surname is missing as expected from the order preview.
Translated reviews
Response from Petit-Fernand
Good morning Sharon,
We are very sorry to hear that some labels do not match what you expected.
We will contact you shortly via email to better understand what happened and find a solution.
Chiara, Petit-Fernand
J
Jonathan T.
Rating: 3 out of 5
following a purchase from 23/07/2025
it's good but it's expensive
Translated reviews
Response from Petit-Fernand
Hello Jonathan,

Thank you for sharing your opinion.
We understand that this may represent a cost for you. The quality of our products is however our priority!

Have a nice day,
Camille C-MonEtiquette
M
Maria D.
Rating: 2 out of 5
following a purchase from 19/07/2025
Did not take into account my request regarding the color of the first name, yet contacted by email before production
Translated reviews
Response from Petit-Fernand
Hello Maria,

I am sorry that the modification we made to your order is not visible on the product received.
We have just contacted you to assist you

Have a nice day,
Camille C-MonEtiquette
J
Julie L.
Rating: 2 out of 5
following a purchase from 22/07/2025
I don't like the finish of the bottle customization
Translated reviews
Response from Petit-Fernand
Hello Julie,

We are sorry to read your message.
The customization of our bottles is done by printing which can give a relief effect. We regret to see that this is not to your taste.

Our customer service is still available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
C
Coumba N.
Rating: 4 out of 5
following a purchase from 21/07/2025
Great products and fast delivery
Translated reviews
P
Pisani S.
Rating: 1 out of 5
following a purchase from 12/07/2025
Unfortunately, I have not received the package
Translated reviews
Response from Petit-Fernand
Dear Susanna,

We are very sorry for the inconvenience. We will contact you soon to assist you and resolve the situation.

Chiara, Petit-Fernand
J
Jonathan L.
Rating: 3 out of 5
following a purchase from 10/07/2025
Generally the product is good but there was a page of labels with a totally different name on them.
Response from Petit-Fernand
Hi Jonathan,
Thank you for your feedback and we're very sorry about the issue with your order. We'll be contacting you shortly to help resolve this. Please accept our sincere apologies for the inconvenience!

Kind regards,
Chiara, Petit-Fernand
C
Camille M.
Rating: 1 out of 5
following a purchase from 21/07/2025
Hello, an item (a personalized children's cup) is unfortunately missing from the package.
Translated reviews
Response from Petit-Fernand
Hello Camille,

I am sincerely sorry to learn about this issue regarding your order.

To assist you better, our customer service has just contacted you.

Have a nice day,
Camille C-MonEtiquette
E
Elodie D.
Rating: 1 out of 5
following a purchase from 20/07/2025
I received my daughter's water bottle already scratched.. at the price of the product I find this disappointing and especially shameful. I have a photo to support this.
Translated reviews
Response from Petit-Fernand
Hello,
I am truly sorry for this inconvenience. I will contact you by email to provide you with a quick solution.
Best regards,
Chiara – C-MonEtiquette
L
Laurette K.
Rating: 4 out of 5
following a purchase from 21/07/2025
The labels are of high quality and the colors and patterns are varied and the result is very nice. One small point for improvement would be to add dotted lines to cut out the pages that no longer have a label when they are stapled into a booklet. I remove them to better see the remaining quantity. You have to get the scissors out and it's not easy.
Translated reviews
M
Mechele P.
Rating: 4 out of 5
following a purchase from 11/07/2025
Not used as yet so cannot fully comment on them
Response from Petit-Fernand
Dear Mechele,

Thank you for taking the time to leave your review on our site. We hope that when you do, you will be fully satisfied with your experience. Should you have any questions or need assistance, please do not hesitate to reach out.

Best regards,
Chiara, Petit-Fernand
We use cookies for audience measurement and improving user experience.