Customer reviews of Petit-Fernand

The labels do not peel off, had to use a cutter to peel them off...

I ordered two personalized learning mugs, one was perfect, the other was delivered to me with a different design than the one I had chosen, so I was disappointed

Labels of lower quality than previous years. From the first wash, 4 labels found in the machine (despite washing 48 hours after applying the labels)

The quality is not amazing...

Good morning Alessia,

Thank you for contacting us.

We noticed that you left a 1-star rating, but without any comment. We are sorry to hear that your experience was not satisfactory and we would like to understand better what did not work, so we can assist you better.

If you would like to provide us with more details, we are fully available to resolve any potential issues.

Best regards,
Chiara – Petit-Fernand

Very good durability of clothing labels. A little less for object labels, I added some tape.

The stamp is really not great... I am very disappointed. The labels are the best and I regret not having made that choice.

The personalized green small cotton bag is also perfect. However, I absolutely do not recommend the stamp.

Disappointed because the cutting of the labels cuts off a large part of the design... there is not much left in the end.

Nice design, nice price, just a shame to have to pay shipping fees.

I received the order and I am missing some items. I am a bit disappointed because I made a complaint and now I have to wait to receive it.

1 missing product + 1 product from another customer received

Disappointed with the water bottles, as soon as there was a small bump the decoration came off...

Delivery time too long The labels do not stick to all surfaces, especially pencils.

A bent straw is not comfortable for a small child who splashes water all over themselves

Everything is fine, although I initially received another customer's goods.

I asked for very small labels for pencils and they are gigantic

No problem with the site and good communication regarding the order processing. I am a bit disappointed because the bottle has leaked several times, it needs to be held upright which is not easy with a baby.

Late delivery, a bit disappointed with the adherence, on the cap and backpack. Otherwise, very nice print.

Nice, too bad small quantity, larger sheets of labels would be a plus because it goes quickly......

Always on top

Still have not recieved an order placed 3 weeks ago.

Very good label, great experience

Nothing to complain about the labels. I wanted to order a personalized tasting box and I am disappointed. The design is actually a poorly stuck sticker with bubbles. Disappointing for the price of the tasting box.

Good material, result. You have to give it time to stick well. I ordered several sizes for my children and the little books arrived mixed, which makes it difficult to control stock usage.

Too expensive for the few labels received... The quality seems to be there, however.

Good product but expensive, it can double the price of the labeled material for a pencil, for example.

Hello, Thank you for the package delivered quickly and very satisfied with my order.

Very disappointed. I ordered labels with Chronopost delivery for a quick goal and use. I paid a high price for delivery which made me lose 48 hours and there is a missing series of labels in the package.

I did not receive the order. Now I don't care anymore. I would like a refund!

This time we ordered stickers for various items like clothing, shoes & objects. Everything is good here. Sensibly compiled in the small booklets and just as hoped. We also ordered 2 drinking glasses with straws. They turned out very, very nice and our children love them. Unfortunately, our daughter's drinking glass started to rust on the thread from the outside after just 1 week. That's really a shame. We will try to make a complaint and hope for the best. The other bottle did not have this issue. Maybe just a "Monday product".

A customer for many years, I bought labels as I do every year and this year lunch boxes as well, but what a disappointment, a sticker on top and poorly stuck that overflows from the edges with bubbles (3 bought, all 3 are like this) extremely disappointed given the price.

I have been used to taking them for my daughter for 3 years, everything went well. But this time I also took some for my son, so 2 different packs, they mixed everything up, it doesn't look clean or professional at all, I have one pack full and a second with barely 4 pages! Now I have to flip through to find my daughter's or my son's labels. One pack each would have been perfect. Especially for 30 euros PER pack

I haven't used the labels yet, it will be only in September

I did not receive the package

Very nice labels and they stick well on the clothes.

First time I am disappointed. Envelope too small and half open, so the notebooks are damaged. Fortunately, the labels are fine.

Beautiful and durable labels. Arrived quickly. Excellent product

The staples are poorly positioned and puncture my labels...

Hello! I have been buying for several years on the website and I think this will be my last purchase. They started changing the shipping method, something I didn't like because before they left the labels in the mailbox and didn't charge shipping fees, which was very convenient. At home, we work and this way we didn't have to keep an eye on the labels, but now they don't leave them in the mailbox, we have to pay attention to the messenger and on top of that, we have to pay shipping fees... we're going backwards! Another issue is the quality of the labels, at least the thermal adhesive ones that I buy, has worsened a bit; in fact, it is common for them to peel off a bit with the first wash, this was not the case before. I actually worked for many years in a residence for dependent elderly people and those were the labels I recommended to the families of the residents, but now I wouldn't think of doing that. Lastly, the last straw is that in my last order I saw that they have now increased the minimum number of labels to order; it used to be 10 and they had an affordable price, now they have raised it to 30. It seems like a rip-off to me because when you add the shipping costs and the minimum order, it makes it quite expensive compared to not so long ago. The truth is that I am very disappointed with the brand and how poorly they are treating buyers like me who have been trusting them for several years.