English 
A
Rating: 4 out of 5
Respect what is requested, including shipping
Translated reviews
Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 660 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2, 3 and 4 stars
Reset filtersS
Rating: 2 out of 5
Poor quality photo / symbol too small - I don't like it at all
Translated reviews
P
Rating: 3 out of 5
I thought the labels were made of fabric
Translated reviews
Response from Petit-Fernand
Hello Patricia,
We sincerely thank you for your feedback. We are delighted that you took the time to share your experience and we are sorry that the labels did not meet your expectations and that there may have been a misunderstanding when placing the order. We still hope to see you soon in our online store to discover more products that you might like.
Sincerely,
The C-Monetiquette team
We sincerely thank you for your feedback. We are delighted that you took the time to share your experience and we are sorry that the labels did not meet your expectations and that there may have been a misunderstanding when placing the order. We still hope to see you soon in our online store to discover more products that you might like.
Sincerely,
The C-Monetiquette team
M
Rating: 4 out of 5
Compliant label and quick receipt. Too bad there are no sulfurized sheets for the heat-sealable labels.
Translated reviews
G
Rating: 4 out of 5
Very valid and beautiful product
Translated reviews
M
Rating: 1 out of 5
The labels are already starting to peel off the markers even though they haven't been used yet. They stick on the notebooks, for now!
Translated reviews
Response from Petit-Fernand
Hello Marie,
We understand your disappointment regarding the adhesion of the labels and we sincerely apologize for it. We invite you to contact us via our contact form to find a solution that suits you.
Best regards,
The C-Monetiquette team
We understand your disappointment regarding the adhesion of the labels and we sincerely apologize for it. We invite you to contact us via our contact form to find a solution that suits you.
Best regards,
The C-Monetiquette team
M
Rating: 1 out of 5
Test on a clothing label First wash and already part
Translated reviews
Response from Petit-Fernand
Hello Marion,
Thank you for taking the time to share your experience with us. We are sorry to hear that the label did not meet your expectations and we would like to discuss this further with you, as according to our information on this order, you did not purchase any clothing labels. Please feel free to contact us via our contact form so we can find a solution together.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience with us. We are sorry to hear that the label did not meet your expectations and we would like to discuss this further with you, as according to our information on this order, you did not purchase any clothing labels. Please feel free to contact us via our contact form so we can find a solution together.
Best regards,
The C-Monetiquette team
L
Rating: 1 out of 5
First order and very disappointed. They present the labels in checkbook-style notebooks, with staples on the labels so all the labels on the left are punctured by the staples, making them unusable or usable but it shows and looks really dirty. Very disappointed!
Translated reviews
Response from Petit-Fernand
Hello Laura,
We are sincerely sorry to hear that your first order did not meet your satisfaction. Your feedback is valuable and we would like to discuss this further with you to find a solution suitable for your situation.
We invite you to contact us via our contact form so we can assist you better.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that your first order did not meet your satisfaction. Your feedback is valuable and we would like to discuss this further with you to find a solution suitable for your situation.
We invite you to contact us via our contact form so we can assist you better.
Best regards,
The C-Monetiquette team
N
Rating: 2 out of 5
The envelope arrived very damaged and one of the pads arrived bent. The stickers are of lower quality than a few years ago and come off easily after washing.
Translated reviews
Response from Petit-Fernand
Hello Noemi,
We are very sorry to hear that your order did not arrive in the expected condition and that the quality of the stickers has not been satisfactory. We appreciate your feedback and would like to help you resolve this situation. Please do not hesitate to contact our customer service so that we can address your case in the best possible way.
Sincerely,
The Petit-Fernand team.
We are very sorry to hear that your order did not arrive in the expected condition and that the quality of the stickers has not been satisfactory. We appreciate your feedback and would like to help you resolve this situation. Please do not hesitate to contact our customer service so that we can address your case in the best possible way.
Sincerely,
The Petit-Fernand team.
M
Rating: 4 out of 5
Good quality labels, to see in everyday use. The design is nice.
Translated reviews
A
Rating: 4 out of 5
Satisfied
Translated reviews
F
Rating: 1 out of 5
The labels were for marking my wife's clothes that she has entered into a residence, and after the first wash, almost all of them fell off. A disaster, now almost all her clothes are lost.
Translated reviews
Response from Petit-Fernand
Dear Fernando,
We sincerely regret that the labels did not meet your expectations and that this has caused inconveniences with your wife's clothes. We understand how frustrating this situation can be.
We invite you to contact our customer service so that we can find a solution together.
Sincerely,
The Petit-Fernand team.
We sincerely regret that the labels did not meet your expectations and that this has caused inconveniences with your wife's clothes. We understand how frustrating this situation can be.
We invite you to contact our customer service so that we can find a solution together.
Sincerely,
The Petit-Fernand team.
N
Rating: 4 out of 5
I really like the water bottle, the labels are beautiful. The only downside is that the labels to stick on the clothes come off after the first wash. Too bad.
Translated reviews
C
Rating: 3 out of 5
Yes, it is a bottle that keeps cold water for a long time, but I have been using it for about 10 days and the paint on the bottle has already started to come off a bit.
Translated reviews
Response from Petit-Fernand
Dear Carolina,
We sincerely thank you for sharing your experience with us. We are glad to know that the bottle keeps the water cold, although we regret that the paint has come off. We value your feedback and hope you will give us another opportunity in the future.
Sincerely,
The Petit-Fernand team
We sincerely thank you for sharing your experience with us. We are glad to know that the bottle keeps the water cold, although we regret that the paint has come off. We value your feedback and hope you will give us another opportunity in the future.
Sincerely,
The Petit-Fernand team
M
Rating: 4 out of 5
Typography a bit small. Otherwise very practical and received quickly.
Translated reviews
S
Rating: 3 out of 5
Love the labels and this is our second time purchasing them. The production job was not as good this time though and the pages are all stuck together and it’s difficult to easily access the stickers.
Response from Petit-Fernand
Hello Shelby,
Thank you for your feedback! We are thrilled to hear that you love our labels and appreciate your continued support. We're sorry to learn about the issue you encountered this time, and we will certainly take your comments into consideration to improve our production process. I’ve just contacted you to resolve the issue!
Best regards,
The Petit-Fernand Team
Thank you for your feedback! We are thrilled to hear that you love our labels and appreciate your continued support. We're sorry to learn about the issue you encountered this time, and we will certainly take your comments into consideration to improve our production process. I’ve just contacted you to resolve the issue!
Best regards,
The Petit-Fernand Team
M
Rating: 3 out of 5
The stickers do not stick to the pens.
Translated reviews
L
Rating: 4 out of 5
Perfect
Translated reviews
R
Rating: 4 out of 5
Perfect and of quality
Translated reviews
F
Rating: 4 out of 5
Quality labels
Translated reviews
J
Rating: 1 out of 5
I received object labels instead of clothing labels
Translated reviews
Response from Petit-Fernand
Hello Jade,
We are sorry for this confusion. After checking, your order does indeed include object labels in a two-line format, as you can see on your invoice.
Do not hesitate to contact us by email if you would like us to verify your order with you.
Have a nice day,
Camille C-MonEtiquette
We are sorry for this confusion. After checking, your order does indeed include object labels in a two-line format, as you can see on your invoice.
Do not hesitate to contact us by email if you would like us to verify your order with you.
Have a nice day,
Camille C-MonEtiquette
E
Rating: 3 out of 5
the parchment paper was not provided in the kit
Translated reviews
Response from Petit-Fernand
Hello Emilie,
Thank you very much for your feedback! You can definitely use kitchen parchment paper to apply your labels. It is the same type of paper that we use for applying our labels. :)
Have a nice day,
Camille C-MonEtiquette
Thank you very much for your feedback! You can definitely use kitchen parchment paper to apply your labels. It is the same type of paper that we use for applying our labels. :)
Have a nice day,
Camille C-MonEtiquette
A
Rating: 4 out of 5
A bit disappointed with the glitter labels but I think it's a matter of taste
Translated reviews
Response from Petit-Fernand
Hello Aurore,
Thank you for taking the time to share your opinion. We are delighted that you are very satisfied with your order, and we take note of your comment about the glitter labels. Your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your opinion. We are delighted that you are very satisfied with your order, and we take note of your comment about the glitter labels. Your feedback is valuable to us.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 1 out of 5
Very disappointed with customer service. I have been ordering since 2021. This year I forgot the accent on my son's first name, the labels were edited without it. I requested a commercial gesture and received a 20% offer supposedly as an exceptional case, but in fact, it was ongoing on the site for any customer! I used to order every year, that's over!
Translated reviews
Response from Petit-Fernand
Hello Cindy,
We are sincerely sorry to hear that your experience did not meet your expectations.
Regarding personalized products, we unfortunately cannot make changes to an already manufactured order, we are sorry about that.
However, we remain available if needed :)
Best regards,
Camille C-MonEtiquette
We are sincerely sorry to hear that your experience did not meet your expectations.
Regarding personalized products, we unfortunately cannot make changes to an already manufactured order, we are sorry about that.
However, we remain available if needed :)
Best regards,
Camille C-MonEtiquette
M
Rating: 2 out of 5
Disappointed with the labels for supplies, way too wide for pens
Translated reviews
Response from Petit-Fernand
Hello Mouna,
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 3 out of 5
The iron-on labels no longer stick after washing.
Translated reviews
Response from Petit-Fernand
Hello Chloe,
Thank you sincerely for taking the time to share your opinion.
We are sorry to hear that your labels have come off. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
Thank you sincerely for taking the time to share your opinion.
We are sorry to hear that your labels have come off. To assist you better, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 4 out of 5
I took a glass, a water bottle, and a bag, all beautiful. Delivery times respected.
Translated reviews
H
Rating: 3 out of 5
long delivery time and there should be a card for each name I want to give it as a gift but everything is on one card
Translated reviews
R
Rating: 3 out of 5
Disappointed the labels are not like previous years The format is bigger Too bad
Translated reviews
Response from Petit-Fernand
Hello Roxanne,
We sincerely thank you for your feedback. We are sorry to learn that the 1-line format of your labels does not meet your expectations. For pencils and other small supplies, we recommend our "mini" format more. Your loyalty is precious to us, and we would be delighted to see you again in our store.
Best regards,
Camille C-MonEtiquette
We sincerely thank you for your feedback. We are sorry to learn that the 1-line format of your labels does not meet your expectations. For pencils and other small supplies, we recommend our "mini" format more. Your loyalty is precious to us, and we would be delighted to see you again in our store.
Best regards,
Camille C-MonEtiquette
A
Rating: 1 out of 5
The labels do not stick well.
Translated reviews
Response from Petit-Fernand
Hello André,
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.
Please feel free to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 1 out of 5
One label is not very clear
Response from Petit-Fernand
Dear Connie,
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.
Please feel free to reach out to us directly so we can assist you better.
Best regards,
The Petit-Fernand Team
A
Rating: 4 out of 5
Very good quality, however, little to no choice for teenagers.
Translated reviews
D
Rating: 4 out of 5
Very practical and cute
Translated reviews
V
Rating: 1 out of 5
This does not match the proposed visual. The writing is very "zoomed in" or too small. Disappointed
Translated reviews
Response from Petit-Fernand
Hello Virginie,
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!
Have a nice day,
Camille C-MonEtiquette
B
Rating: 4 out of 5
I didn't have the sulfur paper to stick the labels on the clothes
Translated reviews
C
Rating: 3 out of 5
It's a shame that the different types of labels are mixed in the notebooks. Name labels for school items mixed with clothing labels.
Translated reviews
Response from Petit-Fernand
Hello Coralie,
Thank you for your feedback and we are delighted to know that you were satisfied with your order. We take note of your comment regarding the mixing of label types in the notebooks, and we sincerely appreciate it, as it helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback and we are delighted to know that you were satisfied with your order. We take note of your comment regarding the mixing of label types in the notebooks, and we sincerely appreciate it, as it helps us improve our products.
Have a nice day,
Camille C-MonEtiquette
A
Rating: 2 out of 5
The ink stamp that pierced my daughter's sweater ...
Translated reviews
Response from Petit-Fernand
Hello Adeline,
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)
Have a nice day,
Camille C-MonEtiquette
V
Rating: 2 out of 5
I was expecting to receive a engraved cup or something better, instead I received a cup with stickers on it. It's expensive for that.
Translated reviews
Response from Petit-Fernand
Hello Valentine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.
Best regards,
Esther from C-MonEtiquette
N
Rating: 1 out of 5
Unfortunately, I was disappointed this time. The name stickers could hardly be peeled off the paper and more than half of them ended up tearing.
Translated reviews
Response from Petit-Fernand
Dear Nadine,
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.
Best regards
Your Es-Ist-Meins team
A
Rating: 3 out of 5
The only downside is that the name is not printed in the center on the large labels. What I would also wish for are symbols for MTB.
Translated reviews