The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
We are sorry to learn that the object labels you ordered are too big for the use you intend to make of them.
For your information, different sizes are available on our site. You can access them by selecting "shape" on our customizer
Have a nice day,
Camille C-MonEtiquette
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Philippine P.
Rating: 3 out of 5
following a purchase from 05/07/2025
Quite disappointed with the iron-on labels... They tear and crack when the iron is placed on them... It was the first time but I much prefer the adhesive ones
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Response from Petit-Fernand
Hello Philippine,
Thank you for sharing your opinion.
I am sincerely sorry to learn about this issue regarding your iron-on labels.
To assist you, I have just contacted you by email
Have a nice day,
Camille C-MonEtiquette
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Sandra L.
Rating: 4 out of 5
following a purchase from 17/06/2025
I have ordered often and have always been very satisfied with the execution. Unfortunately, this time the sticker labels are poorly punched, making it really hard to get them off. That's a shame and also annoying at that moment. I hope it will be better next time.
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Response from Petit-Fernand
Good day Sandra,
I sincerely apologize to see that you were affected by a quality issue with your order. I have just taken the necessary steps and sent you a confirmation email.
Have a nice day,
Elise, EsIstMeins
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Laurence B.
Rating: 4 out of 5
following a purchase from 24/06/2025
A bit difficult to peel off the label from its location Otherwise very practical
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ADELIE L.
Rating: 4 out of 5
following a purchase from 02/07/2025
Very successful and compliant label design. We have not yet tested the resistance to washing or rubbing for the labels in the shoes.
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Carole P.
Rating: 4 out of 5
following a purchase from 03/07/2025
Hello, I am not kept informed about the date of receipt of the labels. I only know that it has been delivered. But, I have to go to the mailbox every day to see if they have arrived. It would be good to know the delivery date. The delivery time has been longer than before.
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Marine P.
Rating: 2 out of 5
following a purchase from 29/06/2025
The small labels are poorly pre-cut and cut the pattern!!! For example, the rainbow no longer looks like a rainbow because a part is missing!!! Disappointed
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Response from Petit-Fernand
Hello Marine,
I am sincerely sorry to read your message.
In order to understand the problem encountered and provide you with an appropriate solution, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Lucie B.
Rating: 3 out of 5
following a purchase from 03/07/2025
Very satisfied with my children's labels, however, those for my wedding are not centered at all, I am disappointed with these...
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Response from Petit-Fernand
Hello Lucie,
Thank you for sharing your feedback!
I am delighted that the labels for your children please you. However, I am sincerely sorry to hear that the labels for your wedding are not well-centered...
To assist you, I have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Stéphanie I.
Rating: 4 out of 5
following a purchase from 03/07/2025
Choice of label models, relatively quick manufacturing and delivery. To see over time if the labels hold up well.
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Julie G.
Rating: 3 out of 5
following a purchase from 03/07/2025
I am a bit disappointed with my order. I placed two orders thinking I had made a mistake with the size of the labels, as I wanted thinner labels for the pens. Upon receiving the second order, identical to the first, I realized that in reality, there is only one label format for the items. However, on the site, the mention "pen" does appear, which suggests that there is an appropriate format. But when you click on it, it simply redirects to the classic labels, which are far too large for this type of use. I think it would be helpful to make this information clearer on the site to avoid this kind of confusion.
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Response from Petit-Fernand
Hello Julie,
Thank you for taking the time to share your feedback.
I am sorry to hear that the labels you received do not quite meet your expectations.
There are indeed several label formats for pencils. To select the different sizes, you can click on "shapes" and choose the size that best fits your pen or marker.
I have just forwarded your suggestion regarding highlighting this on our site to the relevant service. Your feedback is very important to us as it allows us to constantly improve.
Have a nice day,
Camille C-MonEtiquette
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Manon M.
Rating: 1 out of 5
following a purchase from 03/07/2025
Does not hold at all. First wash everything comes off even though it was well stuck. Very disappointing.
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Response from Petit-Fernand
Hello Manon,
I regret to read your review.
Our labels are designed to be resistant during washes. It is therefore unusual for them to peel off during the first wash.
To assist you better, our customer service has just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Stéphanie L.
Rating: 4 out of 5
following a purchase from 03/07/2025
Really very small
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Amelie R.
Rating: 1 out of 5
following a purchase from 03/07/2025
The received labels are not very well centered. Some peel off the pencils during use. I am disappointed with the value for money.
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Response from Petit-Fernand
Hello Amélie,
I am sorry to read your comment.
Our customer service has exchanged emails with you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Guy D.
Rating: 4 out of 5
following a purchase from 02/07/2025
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Marine F.
Rating: 1 out of 5
following a purchase from 02/07/2025
Stapled notebook on labels. Some have a hole
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Response from Petit-Fernand
Hello Marine,
I am sorry for this defect on your labels.
As agreed during our exchanges, replacement labels have been sent to you.
Have a nice day,
Camille C-MonEtiquette
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Honorine G.
Rating: 4 out of 5
following a purchase from 02/07/2025
I have received my order. But I also received in the envelope someone else's labels.
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Amélie V.
Rating: 3 out of 5
following a purchase from 01/07/2025
Not the right format I wanted. Maybe I made a mistake.
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Response from Petit-Fernand
Hello Amélie,
We are sincerely sorry to read your message.
When placing your order, you can contact our customer service to confirm with our team the products you have selected.
Have a nice day,
Camille C-MonEtiquette
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Julie K.
Rating: 4 out of 5
following a purchase from 02/07/2025
Very nice labels BUT the staples have damaged several (2 per page of 10 so 16 out of the 80 purchased)
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Aurélie F.
Rating: 2 out of 5
following a purchase from 02/07/2025
Not enough labels and does not communicate the tracking number
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Response from Petit-Fernand
Hello Amélie,
I am sincerely sorry that the selected quantities are not sufficient for your use. You can adjust them to your new needs during your next order :)
As for the tracking of your order, you indeed chose a standard shipment without tracking. If you wish to obtain a number for your next shipment, you can select our tracked shipping.
Our customer service is available if needed.
Have a nice day,
Camille C-MonEtiquette
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Sabrina S.
Rating: 2 out of 5
following a purchase from 01/07/2025
Regarding the labels, no worries, but the stickers on the bottles have already come off!
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Response from Petit-Fernand
Hello Sabrina,
I am sorry to read your comment.
The customization of our bottles is done by printing directly on our products. Therefore, it should not come off like that.
I hope the solution proposed during our exchanges suits you.
Have a nice day,
Camille C-MonEtiquette
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stephanie L.
Rating: 4 out of 5
following a purchase from 30/06/2025
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Tatiana B.
Rating: 1 out of 5
following a purchase from 16/06/2025
Order never arrived!
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Response from Petit-Fernand
Good morning, we are sorry, we will contact you to assist you.
Chiara, Petit-Fernand
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Audrey N.
Rating: 4 out of 5
following a purchase from 01/07/2025
Fast, top labels, quality and in quantity! Lots of color choices. The only downside is that after placing my order, the site mentioned a 30% promotion. I didn't get it, it should be automatic!
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Jennifer K.
Rating: 3 out of 5
following a purchase from 01/07/2025
I am moderately satisfied. I bought two water bottles for my children. The designs on them are actually stickers and not engravings. So I'm not sure they will last over time if we use them regularly. I find that it feels less qualitative…
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Response from Petit-Fernand
Hello Jennifer,
I assure you, the personalization on our water bottles is done by printing directly on the product. It is indeed not a sticker. The relief is due to our protective layer ensuring the quality of your personalization.
Our customer service is available if needed!
Have a nice day,
Camille C-MonEtiquette
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Céline F.
Rating: 4 out of 5
following a purchase from 01/07/2025
Good products
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Pauline B.
Rating: 2 out of 5
following a purchase from 30/06/2025
A bit disappointed with my customization because in reality these are stickers placed on the items whereas 3 years ago it was really printed on the object.
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Response from Petit-Fernand
Hello Pauline,
Thank you for taking the time to share your opinion.
I confirm that the customization of our water bottles is done by printing directly on our bottles. The relief is present thanks to our protective layer ensuring the quality of our products.
Have a nice day,
Camille C-MonEtiquette
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Billi M.
Rating: 1 out of 5
following a purchase from 03/06/2025
Still not received my order nearly 5 weeks later
Response from Petit-Fernand
Hello Billi, I am really sorry for that. I will contact you shortly to help. Regards, Chiara, Petit-Fernand
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Olivia D.
Rating: 1 out of 5
following a purchase from 17/06/2025
Hello Madam, Sir, This is my second C-Monetiquette order, I was delighted the first time. This is not the case this time, the washable square labels for clothing are very difficult to detach from the backing, without damaging or even tearing them. There must have been a manufacturing defect with these, I would like to be able to replace them. Thank you, Best regards, Olivia de Laage
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Response from Petit-Fernand
Hello Olivia,
I am sorry to hear about this defect with your labels. Indeed, they should not be difficult to remove from your booklet.
I have therefore just contacted you by email to assist you.
Have a nice day,
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Alexandra L.
Rating: 3 out of 5
following a purchase from 30/06/2025
I ordered labels and a water bottle that match the description, but I ordered a personalized bag size L in anticipation of putting my son's school things in it. You need to explain to me how this is a size L if I put a t-shirt and a pair of socks size 2 years, we are good!!!!
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Response from Petit-Fernand
Hello Alexandra,
Thank you for sharing your opinion.
I am sorry to see that the bag does not meet your expectations. We provide the actual sizes in the description of our products to give you a better idea of the final result.
I am sorry to see that this was not enough.
We remain available via our contact form if needed.
Have a nice day,
Camille C-MonEtiquette
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Helene T.
Rating: 3 out of 5
following a purchase from 29/06/2025
Barely washed with water without product or abrasive sponges since I use microfiber, some stickers have come off or faded. Moreover, there seems to have been a mistake regarding the color of a water bottle, that's too bad for me, but for the price, it doesn't justify anything. I wanted to switch from the brand Badabulle which is 0% quality for the price and I relied on your reviews... I am disappointed.
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Response from Petit-Fernand
Hello Helene,
I regret to read your message.
The personalization of our water bottles is done by printing and should therefore not come off like this.
To assist you, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
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Destie A.
Rating: 4 out of 5
following a purchase from 28/06/2025
Great
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Délila P.
Rating: 4 out of 5
following a purchase from 29/06/2025
Product meets my expectations. I recommend it to anyone who wants to buy it to go for it.
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Sarah F.
Rating: 4 out of 5
following a purchase from 29/06/2025
quite disappointed with the packaging, it would be safer to wrap it in plastic (sorry for the planet) and then in the cardboard, because for my part the cardboard was very damaged, fortunately nothing was broken
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Response from Petit-Fernand
Hello Sarah,
Thank you very much for your feedback and your suggestion!
Your opinions are valuable to us as they allow us to constantly improve.
I am delighted to read that your order arrived in good condition.
Have a nice day,
Camille C-MonEtiquette
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Fouzia Z.
Rating: 3 out of 5
following a purchase from 29/06/2025
I did receive labels for school supplies for my older child but I received clothing labels for his little brother when I had ordered labels to stick on the school supplies for my 2 boys.
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Response from Petit-Fernand
Hello Fouzia,
Thank you for your comment.
I am sincerely sorry that your order does not fully satisfy you. However, we can see on your order invoice that it indeed contains labels for items but also for clothing.
You can also check your confirmation email on your side.
Our customer service is available to discuss with you if needed.
Have a nice day,
Camille C-MonEtiquette
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Erika D.
Rating: 4 out of 5
following a purchase from 29/06/2025
Fast delivery, however I thought I had ordered heat transfer labels for clothing but they were adhesive labels.
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Eloise L.
Rating: 4 out of 5
following a purchase from 29/06/2025
Perfect!!!!!
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Gillian C.
Rating: 4 out of 5
following a purchase from 22/05/2025
Been great exactly like advertised will be ordering more
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Sandy B.
Rating: 3 out of 5
following a purchase from 29/06/2025
I am mixed, I love this brand but I did not receive my entire order! When I call, I am told that the rest is coming, that it was shipped the same day and that I will have a tracking email... it's been several days and still nothing, no email, nothing at all...
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Response from Petit-Fernand
Hello Sandy,
Thank you for your loyalty!
I am sincerely sorry that your order was sent to you in two parts.
I just contacted you to ensure that your entire order has finally arrived at your home.
Have a nice day,
Camille C-MonEtiquette
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Prune B.
Rating: 4 out of 5
following a purchase from 29/06/2025
I really like your site and your labels, but there should be packs without iron-on labels because I don't need them, so I am forced to take the same labels of the same size. Otherwise, fast delivery and in accordance with what I ordered.
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sylvie B.
Rating: 3 out of 5
following a purchase from 28/06/2025
Hello, this is the 2nd water bottle I have bought for my grandchildren.. the 1st one, the prints were engraved in the material and three years later, the prints are not altered. The cap was broken but the bottle is still useful. By the way, you have modified the opening which is very good. However, for this last purchase, the prints are glued on the bottle.. I doubt their longevity in use... As for my labels, I was expecting fabric labels.. but I must have misread the specifications.. thank you for your response.
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Response from Petit-Fernand
Hello Sylvie,
Thank you for taking the time to share your opinion.
Your feedback regarding our products is extremely important to us!
We can guarantee that the personalization of your water bottle is printed directly on it and is therefore very durable :)
As for your labels, you chose our adhesive labels for clothing. They apply to the existing labels on your clothing and are indeed not made of fabric.
Our customer service remains available to answer your questions via our contact form.
Have a nice day,
Camille C-MonEtiquette
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