The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I paid for express delivery to receive my purchase 6 days later. I sent an email about this and it went unanswered.
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Response from Petit-Fernand
Hello Géraldine,
We are sincerely sorry for this delivery delay.
We confirm that the shipping costs of your order have been refunded :)
We remain available if you have any questions.
Have a nice day,
Camille C-MonEtiquette
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Marine M.
Rating: 2 out of 5
following a purchase from 17/04/2025
I find the check system necessarily practical... I also think that the label formats are not necessarily varied enough. For example, at a competitor's, I was able to get round labels, or shorter ones... which allows for a wider use... Not sure if I will come back, we'll see about the longevity on textiles and objects.
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Response from Petit-Fernand
Hello,
Thank you, your feedback is important to us.
For our object labels, you also have the option to choose from different formats (round, rectangular, multi-line...) to best adapt to all surfaces.
Our team is available to answer your questions via our contact form 😊
Have a nice day,
Camille C-MonEtiquette
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Pilar F.
Rating: 4 out of 5
following a purchase from 07/04/2025
Speed in shipping and just as it appeared in the test. The only thing... the quality is a little lower than I expected.
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Adeline M.
Rating: 4 out of 5
following a purchase from 22/04/2025
Very nice label, a bit worried about the delivery times but there were holidays. My daughter is happy
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Myriam K.
Rating: 4 out of 5
following a purchase from 18/04/2025
Fast delivery, and satisfied with the ordered products.
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Response from Petit-Fernand
Hello Myriam,
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Dominique P.
Rating: 4 out of 5
following a purchase from 18/04/2025
Very pretty, matches the requested color.
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Response from Petit-Fernand
Hello Dominique,
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Monique L.
Rating: 4 out of 5
following a purchase from 18/04/2025
very satisfied with my order, however the packaging is a bit 'light'.
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Response from Petit-Fernand
Dear Monique, we sincerely thank you for your feedback and are delighted to hear that you are very satisfied with your order. We take note of your comment regarding the packaging and will ensure to improve this aspect to guarantee an optimal experience for our customers. Please feel free to reach out to us if you have any other suggestions.
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Nermin E.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very well, thank you.
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Response from Petit-Fernand
Hello Nermin,
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DEL BELLO R.
Rating: 4 out of 5
following a purchase from 07/04/2025
Great labels! I just made a mistake in choosing the format, but it's not a problem!
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Aubout L.
Rating: 2 out of 5
following a purchase from 12/04/2025
The labels come off quite easily.
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Response from Petit-Fernand
Hello,
We regret to read your comment.
Our labels are specifically designed to be very durable during washes.
It is therefore not normal for yours to come off easily.
Our teams have just contacted you to assist you.
Have a nice day,
C-MonEtiquette
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Mylène D.
Rating: 2 out of 5
following a purchase from 12/04/2025
The adhesive labels come off in the wash.
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Response from Petit-Fernand
Hello Mylène,
We are sorry to read your message. Our labels are designed to withstand many washes.
Therefore, our customer service has just contacted you to assist you as soon as possible.
Have a nice day,
C-MonEtiquette
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Elodie D.
Rating: 1 out of 5
following a purchase from 10/04/2025
I paid higher shipping fees to receive my order within 24 hours because it was urgent, and I received my order after 4 days; it was too late for me. I would like to be refunded for the shipping fees.
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Response from Petit-Fernand
Hello Elodie,
We sincerely apologize for the delivery delay by the carrier.
The shipping fees have indeed been refunded to you.
We remain available via our contact form if you need assistance or have any requests.
Have a nice day,
C-MonEtiquette
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Mori P.
Rating: 4 out of 5
following a purchase from 01/04/2025
Good
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Emilie R.
Rating: 4 out of 5
following a purchase from 09/04/2025
Very good label. The best would be to have a notebook with detachable pages.
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Response from Petit-Fernand
Hello Émilie,
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Delphine B.
Rating: 1 out of 5
following a purchase from 10/04/2025
I am disappointed with the result of my order. The letter T looks like L!! But for customer service, it's normal and since I validated the order, it's considered compliant!! Never again with them.
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Response from Petit-Fernand
Hello Delphine,
We regret to read your message.
You can indeed view the rendering of the chosen font on our customizer. The final result of your labels will indeed be in accordance with what is shown on our site.
Once your order is manufactured and shipped, we unfortunately cannot intervene on your customization, we are sorry.
We remain available if needed.
Have a nice day,
C-MonEtiquette
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catherine M.
Rating: 4 out of 5
following a purchase from 09/04/2025
It's just that we don't really realize the size of certain fonts.. And sometimes the labels are too big. Also, not everything is perfect, fast delivery.
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Juliana A.
Rating: 1 out of 5
following a purchase from 09/04/2025
The labels on the clothes are peeling off, I am super disappointed.
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Response from Petit-Fernand
Hello Juliana,
We are sorry to read your message.
Our labels are normally very durable. To assist you, our teams have just contacted you :)
Have a nice day,
C-MonEtiquette
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Josephin N.
Rating: 4 out of 5
following a purchase from 30/03/2025
Super many design options, far away from pink and blue. Fast delivery, look great. Unfortunately, the stickers keep coming off in the washing machine, despite following the instructions.
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Response from Petit-Fernand
Good day,
M
Marta C.
Rating: 1 out of 5
following a purchase from 29/03/2025
I have placed orders several times and until now I was satisfied.. but with this last one I can't say the same since using the same type of label as always and the same ironing method etc practically all the labels I put on my son's clothes have fallen off after the first wash..
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Response from Petit-Fernand
Hello Marta,
We are sorry to read your message.
As you may have noticed in the past, our labels should not come off like that. To assist you as soon as possible, we have just contacted you :)
Have a good day,
Camille Petit-Fernand
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Fernanda E.
Rating: 3 out of 5
following a purchase from 28/03/2025
The sticker is too small and with so much information (name, mobile number, and drawing) nothing is understandable.
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Response from Petit-Fernand
Hello Fernanda,
We are sorry to read your message.
We try to provide you with all the possible features of our products.
Regarding the font size, we limit the number of characters you can enter so that the label is clearly visible.
However, the more text you enter, the smaller the size will be.
We remain available for more information.
Have a good day,
Petit-Fernand
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Thierry M.
Rating: 2 out of 5
following a purchase from 05/04/2025
The iron burned the garment before the label was applied.
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Response from Petit-Fernand
Hello,
We are sorry to read your message. As we specify on our website, for the most delicate textiles, we recommend using our self-adhesive labels for clothing to stick on the existing labels of your garments.
Have a nice day,
C-MonEtiquette
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PRIYANTHI M.
Rating: 1 out of 5
following a purchase from 06/04/2025
It doesn't stick on the clothes after washing.
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Response from Petit-Fernand
Hello,
We are sorry that your labels came off after washing. The quality of our products is our priority. For this reason, we have just contacted you to understand and offer you an appropriate solution. 😊
Have a nice day,
C-MonEtiquette
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Noémie E.
Rating: 3 out of 5
following a purchase from 30/03/2025
This is the third or fourth time I order and this time I find it quite difficult to remove the labels one by one to stick them, as if the pre-cutting had a defect. Additionally, a transparent film comes every time. This is the case on the entire first page of the large notebook purchased.
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Response from Petit-Fernand
Hello Noémie,
We regret to read your message.
Our labels are normally designed to be easy to use.
Therefore, our teams have just contacted you to assist you as quickly as possible.
Have a nice day,
C-MonEtiquette
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Isabelle T.
Rating: 4 out of 5
following a purchase from 05/04/2025
Well received the ordered labels meet my expectations. Fast shipping and nicely presented.
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Anne-Marie M.
Rating: 2 out of 5
following a purchase from 04/04/2025
Disappointed with the item... For the straw bottle, the spout is too wide and the straw falls out easily, and now my child has lost it and this bottle is no longer useful, it's a shame after 1 week.
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Response from Petit-Fernand
Hello Anne-Marie,
We are sincerely sorry that the straw received is not the right size.
We have just contacted you to resolve your issue.
Have a nice day,
C-MonEtiquette
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Fabienne L.
Rating: 1 out of 5
following a purchase from 03/04/2025
Label requested to accompany a baptism gift. Your logo was not necessary on the label.
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Response from Petit-Fernand
Hello Fabienne,
We hope that the labels you personalized meet your expectations. A sticker with our logo is indeed present on our label sheets to avoid displaying our name. However, you can remove it if you prefer and keep only the labels you designed.
Have a nice day,
C-MonEtiquette
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Irene K.
Rating: 4 out of 5
following a purchase from 24/03/2025
In this delivery, the stickers are very difficult to detach from the border. It was much easier with the first order. Otherwise, they hold up great and are nicely printed.
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Response from Petit-Fernand
Good day,
D
Diane P.
Rating: 2 out of 5
following a purchase from 17/03/2025
I ordered iron-on labels for the clothes of my 3 daughters. They arrived very quickly. However, I am very disappointed with the quality; they come off after the first wash despite following the application procedure with the iron. And no matter the fabric of the garment, they do not hold.
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Response from Petit-Fernand
Hello Diane,
We are sorry that your labels have come off. Following your exchanges with our customer service, we hope that the labels we are sending you will meet your expectations. 😊
Have a nice day,
C-MonEtiquette
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Fatiha Z.
Rating: 4 out of 5
following a purchase from 02/04/2025
Very nice label and very practical, I highly recommend it for parents with messy children.
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Alison P.
Rating: 4 out of 5
following a purchase from 01/04/2025
I am very happy with my purchase, just a small downside about the bag because the colors do not look the same at all.
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Stéphanie V.
Rating: 3 out of 5
following a purchase from 02/04/2025
I had already ordered from this site and I was satisfied. This time I ordered and was supposed to receive my order on Thursday or Friday at the latest, having paid for expedited shipping; I received a green letter envelope on Monday and it was not my order. Not receiving it on the expected date, I requested a refund for the shipping costs, which were refunded to me, and upon receiving the order that was still not mine, I filed a complaint for a refund and that was refunded to me. I was disappointed with this order.
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Response from Petit-Fernand
Hello Stéphanie,
Thank you for taking the time to share your experience. We are sincerely sorry for the inconveniences encountered during your last order. This is absolutely not the level of service we wish to provide, especially since you had already been satisfied in the past.
We fully understand your disappointment regarding the delivery delay and the error in sending your order. Our teams did their best to assist you as quickly as possible.
Your feedback is valuable and allows us to strengthen our controls to prevent this type of situation from happening again. We hope to have the opportunity to regain your trust during your next order.
Have a nice day,
C-MonEtiquette
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Laura G.
Rating: 1 out of 5
following a purchase from 01/04/2025
The label is not in the name I requested..
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Response from Petit-Fernand
Hello Laura, We are sincerely sorry to read your message. Our customer service has just contacted you to help you as soon as possible. 😊 Have a nice day, C-MonEtiquette
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Jennifer L.
Rating: 4 out of 5
following a purchase from 30/03/2025
I love the products, especially the labels which are great 👌 but the caps of the water bottles with straws are very fragile... Already 2 have broken (the first one received a small bump, and for the second, a piece of plastic came off in my hand while opening it, yet I am much gentler than my children 😜) and 1 is leaking.. Luckily the water bottles are great and we can order extra caps! I ordered the snack box which is really pretty, but I'm afraid that the print (P'tit Loup) will peel off quickly and that the closures on the sides won't hold up long against little hands.. we'll see over time as they seem fragile to me 🤞
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Lea S.
Rating: 1 out of 5
following a purchase from 31/03/2025
All the labels came off after the first wash everywhere in my machine. I've wanted to buy them for a long time, and I regret it a lot; they only served once during the trip.
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Response from Petit-Fernand
Hello Léa, I'm sorry to see that your order does not meet your expectations. I just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
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Marie C.
Rating: 4 out of 5
following a purchase from 31/03/2025
Very good site with a lot of choices. It's very clear, easy.
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Nadia Z.
Rating: 2 out of 5
following a purchase from 31/03/2025
The name stuck on the water bottle started to fade after the first wash…
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Response from Petit-Fernand
Hello, I am sorry to read your message. I just contacted you to offer a solution. Have a nice day, C-MonEtiquette Customer Service
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Anaïs M.
Rating: 4 out of 5
following a purchase from 31/03/2025
I regularly order from C-mon-etiquette and I am always pleased with the result. This time, I wanted to buy a water bottle with P’tit Loup, the mascot of my son's class. I give it a rating of 4/5 because unfortunately the stickers on the bottle peeled off even before the first use. I find it a shame given the price of the bottle. It won't stop me from ordering again, but I will only stick to buying labels.
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christel P.
Rating: 4 out of 5
following a purchase from 31/03/2025
The labels are nice but a bit big. I thought they were smaller.
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Mélanie D.
Rating: 4 out of 5
following a purchase from 29/03/2025
Always delighted, thank you.
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MURIEL D.
Rating: 4 out of 5
following a purchase from 26/03/2025
Easy to use site
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