English 
M
Rating: 4 out of 5
Great
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 660 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2, 3 and 4 stars
Reset filtersT
Rating: 1 out of 5
Labels on clothes came off immediately. Labels purchased and applied years ago are still on the clothes. Have you changed the product? Negative purchase
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Response from Petit-Fernand
Dear Tamara,
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.
Best regards,
The Petit-Fernand team
A
Rating: 2 out of 5
The textile labels do not hold even with washes at 30°C, I find them everywhere. I am disappointed with this order because the concept was practical but not effective over time.
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Response from Petit-Fernand
Hello Audrey,
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.
Have a nice day,
Camille C-MonEtiquette
R
Rating: 4 out of 5
Great water bottle, it absolutely does not leak once closed. The only note to make concerns the designs and the printing of the name: it appears to be a label print, which will probably wear off over time. I would have preferred a print directly on the product, without the use of labels.
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C
Rating: 3 out of 5
Random print quality in our order. A bit disappointed
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Response from Petit-Fernand
Hello Caroline,
Thank you sincerely for taking the time to share your feedback. We are sorry to hear that the print quality did not meet your expectations and we appreciate your feedback which helps us improve our services.
Best regards,
The C-Monetiquette team
Thank you sincerely for taking the time to share your feedback. We are sorry to hear that the print quality did not meet your expectations and we appreciate your feedback which helps us improve our services.
Best regards,
The C-Monetiquette team
M
Rating: 3 out of 5
The nursery pack is not suitable.. and for the small labels, they are still way too big for a pen for example. Before there were this type of label to mark pens or pencils
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Response from Petit-Fernand
Hello Mélanie,
Thank you for taking the time to share your feedback. Your input is valuable, and we are sorry to hear that the nursery pack and the labels do not quite meet your expectations. We would be happy to see you in our store to discover other products that might better suit your needs.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your feedback. Your input is valuable, and we are sorry to hear that the nursery pack and the labels do not quite meet your expectations. We would be happy to see you in our store to discover other products that might better suit your needs.
Best regards,
The C-Monetiquette team
D
Rating: 4 out of 5
this meets my expectations
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A
Rating: 1 out of 5
they come off with washing
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Response from Petit-Fernand
Dear Anna,
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
A
Rating: 1 out of 5
Disappointed with my purchase. I gave the bracelets to my 3 little girls and one of them has already torn! She is almost 6 years old and is calm. She wears it to go to the beach and is not rough. I thought they would last at least the month of vacation. They are cute but fragile!
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Response from Petit-Fernand
Hello Anne Catherine,
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.
Best regards,
The C-Monetiquette team
N
Rating: 2 out of 5
It doesn't hold at all, the labels came off after the first wash. I regret my purchase
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Response from Petit-Fernand
Hello Nathalie,
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.
Best regards,
The C-Monetiquette team
J
Rating: 2 out of 5
Very nice labels but they come off after the first cold wash or 30 degrees. Very very disappointed
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Response from Petit-Fernand
Hello Juliette,
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.
Best regards,
The C-Monetiquette team
K
Rating: 4 out of 5
Very satisfied with the labels. Too bad they arrived in a simple damaged tracked envelope because it was not big enough.
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A
Rating: 2 out of 5
The labels are pretty but come off after only a few washes (3/4 washes). Disappointed.
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Response from Petit-Fernand
Hello Annie,
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.
Best regards,
The C-Monetiquette team
H
Rating: 4 out of 5
Lovely labels, reordered for the iron on labels which are top quality
V
Rating: 1 out of 5
We received a booklet with a sticker. I ordered 2
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Response from Petit-Fernand
Dear Vanessa,
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.
Best regards,
the Es-Ist-Meins team
L
Rating: 4 out of 5
The packages (envelopes) are too light/fragile in case of purchasing multiple lots and open during transport
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C
Rating: 4 out of 5
The labels are great and are resistant on objects and clothing even after multiple washes. But a small downside for the crayon labels, my daughter chose an illustration that is not visible at all when you peel off the label. The flowers remain on the booklet! The water bottle is of good quality.
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L
Rating: 3 out of 5
I've ordered before and been happy with the product. But unfortunately this time the sticky labels weren't quite right as all the pages are adhered together making it quite hard to separate the pages
Response from Petit-Fernand
Dear Lindsey,
Thank you for taking the time to share your feedback. We're glad to hear you've been happy with our products in the past, and we appreciate your input regarding the sticky labels. Your experience is important to us, and we'll certainly look into this issue. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Best regards,
The Petit-Fernand Team
Thank you for taking the time to share your feedback. We're glad to hear you've been happy with our products in the past, and we appreciate your input regarding the sticky labels. Your experience is important to us, and we'll certainly look into this issue. Please feel free to contact our customer service team, we will be happy to find a solution for you!
Best regards,
The Petit-Fernand Team
N
Rating: 1 out of 5
The bracelet is too small so too tight my daughter cannot wear it
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Response from Petit-Fernand
Hello Noemie,
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.
Thank you for your feedback and we remain at your disposal.
The C-Monetiquette team
C
Rating: 4 out of 5
Easy to customize, Fast shipping! I'm just waiting to see the quality of the labels
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S
Rating: 4 out of 5
The transfer paper is missing.
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C
Rating: 1 out of 5
Incomplete order received (I ordered 100 labels, I only got 40...). After filing a complaint, they sent me the missing labels, but I never received anything... Very disappointed
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Response from Petit-Fernand
Hello Clémence,
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.
We hope you receive the rest of your order soon.
Best regards,
The C-Monetiquette team
L
Rating: 3 out of 5
The stickers are good as expected. However, the shipping took over 2 weeks. You have to plan for that, but it was very frustrating for my son. He waited so long for them.
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H
Rating: 3 out of 5
The labels arrived quickly and are still as beautiful, but I feel like the clothing labels stick less well than for my previous orders. Several labels have indeed not survived the wash.
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Response from Petit-Fernand
Hello Hélène,
We sincerely thank you for your feedback. We are delighted to learn that you find our labels beautiful and that you appreciated the speed of delivery.
We will contact you to find a solution regarding the peeling of the clothing labels.
Best regards,
The C-Monetiquette team
We sincerely thank you for your feedback. We are delighted to learn that you find our labels beautiful and that you appreciated the speed of delivery.
We will contact you to find a solution regarding the peeling of the clothing labels.
Best regards,
The C-Monetiquette team
O
Rating: 3 out of 5
Very satisfied with my order
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Response from Petit-Fernand
Hello Odile,
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority and we would be pleased to welcome you again to our store.
Best regards,
The C-Monetiquette team
We sincerely thank you for your feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority and we would be pleased to welcome you again to our store.
Best regards,
The C-Monetiquette team
D
Rating: 4 out of 5
All good
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L
Rating: 1 out of 5
The order does not fit. No accommodation, it is only said that it was ordered incorrectly although this was not done.
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Response from Petit-Fernand
Hello Leonard,
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team
we are sorry to hear that your order does not meet your expectations.
As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.
Best regards,
The Es-Ist-Meins Team
G
Rating: 3 out of 5
I wanted labels for pens, pencils. No way to check before ordering. My last order... the pages of the notebook are sticking together... more and more disappointed
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Response from Petit-Fernand
Hello Gaelle,
Thank you sincerely for taking the time to share your opinion. We understand your disappointment regarding the verification of your order and the issues encountered with the pages of the notebook.
We have contacted you regarding the pages of the notebook that are sticking together as this is not normal at all.
Best regards,
The C-Monetiquette team
Thank you sincerely for taking the time to share your opinion. We understand your disappointment regarding the verification of your order and the issues encountered with the pages of the notebook.
We have contacted you regarding the pages of the notebook that are sticking together as this is not normal at all.
Best regards,
The C-Monetiquette team
A
Rating: 1 out of 5
The packaging has changed as well as the format of the labels and it was better before
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Response from Petit-Fernand
Hello Aurélie,
Thank you for your feedback. We understand that the changes made to the packaging and the format of the labels do not meet your expectations. Your satisfaction is important to us and we would like to discuss this further with you. Please feel free to contact us directly to share your impressions.
Best regards,
The C-Monetiquette team
Thank you for your feedback. We understand that the changes made to the packaging and the format of the labels do not meet your expectations. Your satisfaction is important to us and we would like to discuss this further with you. Please feel free to contact us directly to share your impressions.
Best regards,
The C-Monetiquette team
D
Rating: 3 out of 5
Good, waterproof labels for objects, I put them on the dishes and they are holding up to the washes! Labels for clothes are so-so, after a couple of washes at 40 degrees they come off!
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Response from Petit-Fernand
Dear Daniela Vincenza,
Thank you sincerely for your feedback. We are happy that the labels for objects are working well, while we are sorry to hear that those for clothes did not meet your expectations. We invite you to come back and discover our new offerings. You can contact customer service for any issues, we will be happy to find a solution!
Best regards,
The Petit-Fernand team
Thank you sincerely for your feedback. We are happy that the labels for objects are working well, while we are sorry to hear that those for clothes did not meet your expectations. We invite you to come back and discover our new offerings. You can contact customer service for any issues, we will be happy to find a solution!
Best regards,
The Petit-Fernand team
S
Rating: 1 out of 5
The impressions of long names are pixelated; Unfortunately, I did not fully understand the difference between object labels and pens…
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Response from Petit-Fernand
Hello Sophie,
We are sincerely sorry to hear that you have encountered a problem with the quality of the prints. We understand your frustration and wish to help you resolve this.
Please feel free to contact us privately so that we can discuss your situation and find a solution together.
Regarding the difference between object labels and those for pens, it is the size. They are both object labels with the distinction that those for pens or "mini object label" are designed for very small surfaces like pens and markers.
Best regards,
The C-Monetiquette team
We are sincerely sorry to hear that you have encountered a problem with the quality of the prints. We understand your frustration and wish to help you resolve this.
Please feel free to contact us privately so that we can discuss your situation and find a solution together.
Regarding the difference between object labels and those for pens, it is the size. They are both object labels with the distinction that those for pens or "mini object label" are designed for very small surfaces like pens and markers.
Best regards,
The C-Monetiquette team
S
Rating: 4 out of 5
Very pretty but after the first wash, 3/4 of the labels stuck on the clothes came off even though I followed your advice well. Personally, it didn't bother me since it was just for my daughter's one-week stay at camp.
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L
Rating: 4 out of 5
Super
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I
Rating: 2 out of 5
The purchasing process was good but the quality could be improved. The identification bracelets are already worn out and have lost their color after a week of use.
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Response from Petit-Fernand
Dear Idurre,
We sincerely appreciate your feedback and regret that the quality of the bracelets did not meet your expectations. Your opinion is very valuable to us and helps us continuously improve our products.
We invite you to contact our customer service so that we can address your situation in a more personalized manner.
Sincerely,
The Petit-Fernand team
We sincerely appreciate your feedback and regret that the quality of the bracelets did not meet your expectations. Your opinion is very valuable to us and helps us continuously improve our products.
We invite you to contact our customer service so that we can address your situation in a more personalized manner.
Sincerely,
The Petit-Fernand team
B
Rating: 1 out of 5
Nothing has arrived from the order.
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Response from Petit-Fernand
Hello Bernd,
we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.
Best regards,
Your team from Es-Ist-Meins
we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.
Best regards,
Your team from Es-Ist-Meins
A
Rating: 1 out of 5
Bracelet received the day before the holidays, perfect. Only after a week of use, the dark colors fade and the name and number become unreadable... Strongly disappointed with the quality.
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Response from Petit-Fernand
Hello Anne,
We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.
Thank you for your understanding.
Best regards,
The C-Monetiquette team
We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.
Thank you for your understanding.
Best regards,
The C-Monetiquette team
D
Rating: 4 out of 5
Too bad the delivery was announced when part of it was not included in the shipment, fortunately I called because otherwise it would have been lost.
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J
Rating: 1 out of 5
Did not arrive!
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Response from Petit-Fernand
Hello Jennifer,
we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.
Best regards
Your team from Es-Ist-Meins
we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.
Best regards
Your team from Es-Ist-Meins
M
Rating: 2 out of 5
We are missing the straw for the water bottle, we have sent an email to customer service
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Response from Petit-Fernand
Hello Mathilde,
Thank you for taking the time to share your experience. We are sorry to hear that the straw for your water bottle is missing and we would like to help you resolve this issue.
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your experience. We are sorry to hear that the straw for your water bottle is missing and we would like to help you resolve this issue.
Best regards,
The C-Monetiquette team
G
Rating: 4 out of 5
Just disappointed for the non-respect of the 48h delivery.
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