Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Of very poor quality, the paint is already coming off even though we have had them for 15 days
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Response from Petit-Fernand
Hello Maëva,
We are sincerely sorry to hear that your experience with our products has not met your expectations. We place great importance on customer satisfaction and would be happy to discuss your situation in order to find a solution together.
Please do not hesitate to contact us directly so that we can assist you in the best way possible.
Best regards,
The C-Monetiquette team
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Julie G.
Rating: 1 out of 5
following a purchase from 08/07/2026
I am extremely disappointed, it's been almost 1 month since I ordered and the order is still not here! This is the last time I order from you, be sure of that!
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Response from Petit-Fernand
Hello Julie,
We completely understand your disappointment regarding the delivery time of your order, and we sincerely apologize for it. We see that you have already contacted our customer service and we are sure we can find a solution together.
Best regards,
The C-Monetiquette team
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Charline B.
Rating: 1 out of 5
following a purchase from 15/07/2026
The object labels all came off the markers the day after application..
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Response from Petit-Fernand
Hello Charline,
We are sincerely sorry to hear that the labels did not stay well on your markers. Your feedback is valuable and we want to understand the situation in order to assist you better.
We have contacted you by email so that we can find a solution together.
Best regards,
The C-Monetiquette team
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Jessica W.
Rating: 1 out of 5
following a purchase from 05/07/2026
The labels design look good. My book came sticky, all the pages seem to stick together making it difficult and fiddly. For how much you pay I would have expected better. Don’t think I’ll use this brand again if I’m honest.
Response from Petit-Fernand
Dear Jessica,
Thank you for sharing your feedback. We truly understand your disappointment regarding the condition of your book, and we sincerely apologize for the inconvenience it has caused you. We would appreciate the opportunity to address this issue further; please reach out to us privately so we can find a suitable solution.
Best regards,
The Petit-Fernand Team
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Judith H.
Rating: 2 out of 5
following a purchase from 05/07/2026
Ordered stickers for pens. What I received was way too big. Unfortunately, I now have to order again elsewhere.
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Angelina P.
Rating: 1 out of 5
following a purchase from 14/07/2026
Poor finishing, and a person on the phone not at all listening and not very friendly
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Response from Petit-Fernand
Hello Angelina,
Thank you for taking the time to share your experience. We are sorry to hear that the finishing of your order did not meet your expectations and that our customer service was not up to par. We place great importance on customer satisfaction and would be happy to discuss with you to better understand your situation and remedy it.
Best regards,
The C-Monetiquette team
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Kathy Y.
Rating: 3 out of 5
following a purchase from 14/07/2026
Hello, the water bottle is of good quality but I expected better than stickers for decoration. Especially at the price of the bottle.
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Response from Petit-Fernand
Hello Kathy,
Thank you for taking the time to share your opinion. We are pleased that you liked the quality of the bottle and we take note of your comments regarding the decoration. It consists of several layers of paint, sealed with a transparent protective film that seems to have given you the impression that they are stickers. Your feedback is of course valuable to help us improve our products.
Best regards,
The C-Monetiquette team
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Melissa K.
Rating: 1 out of 5
following a purchase from 04/07/2026
I purchased these as the reviews were great and I thought they must really be worth the money. Well ive used them and came off in the first wash. Very disappointed
Response from Petit-Fernand
Dear Melissa,
Thank you for sharing your feedback. We're truly sorry to hear about your experience and would like to understand more about the issue you faced. Please reach out to our customer service team so we can assist you further and find a resolution.
Best regards,
The Petit-Fernand Team
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Anne-Sophie F.
Rating: 4 out of 5
following a purchase from 12/07/2026
Very beautiful high-quality labels
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Allison F.
Rating: 3 out of 5
following a purchase from 13/07/2026
Disappointed because the designs and name are no longer like they were a few years ago. I hope it will hold up in the long term.
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Response from Petit-Fernand
Hello Allison,
Thank you for taking the time to share your feedback. We are happy to hear that you are generally satisfied.
As for the personalization, rest assured, it is done by printing directly on the product for better long-term quality :)
Have a nice day,
Camille C-MonEtiquette
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Aline K.
Rating: 2 out of 5
following a purchase from 12/07/2026
The labels are not cut to be stuck on pens
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Response from Petit-Fernand
Hello Aline,
Thank you for taking the time to share your experience, and we are sorry to learn that our labels do not meet your expectations for pens.
For this type of product, we recommend our "mini" labels, which are thinner than the 1-line labels you ordered.
We remain available if needed!
Have a nice day,
Camille C-MonEtiquette
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Nina P.
Rating: 3 out of 5
following a purchase from 02/07/2026
Hello, unfortunately not all stickers are punched out.
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Pablo G.
Rating: 1 out of 5
following a purchase from 02/07/2026
The labels are nice, but many have come off on the first use
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Response from Petit-Fernand
Dear Pablo,
Thank you for your comment and we are sorry that the labels did not meet your expectations. Your satisfaction is very important to us and we want to better understand your situation. We invite you to contact our customer service to assist you in a more personalized way.
Sincerely,
The Petit-Fernand team
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Nikol S.
Rating: 4 out of 5
following a purchase from 02/07/2026
I’ve ordered a few different brands before and this time tried PF. The sticker colour didn’t come out quite differently from what I expected which I could live with but the text size is so tiny it’s really hard to read. Ordering process and shipping was quick (didn’t realise they get printed in France and shipped to the uk. Definitely prefer to order more Locally)
Response from Petit-Fernand
Hello Nikol,
Thank you for taking the time to share your feedback. We appreciate your support and are glad to hear that you found the ordering process and shipping to be quick. Your comments about the sticker colour and text size are valuable to us, and we will certainly take them into consideration as we strive to improve our products.
Best regards,
The Petit-Fernand Team
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Silvia L.
Rating: 2 out of 5
following a purchase from 02/07/2026
The water bottle slightly alters the taste of the water, in fact my son does not like it. The personalized bag is nice, that's why I didn't give it a star. But the main reason I give a low rating is that the images on the products are stickers. The personalized products simply have a sticker with the child's name stuck on them. At this point, I would buy adhesive labels to stick on glasses and water bottles.
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Response from Petit-Fernand
Good morning,
We are sorry that the products do not meet your expectations. The illustrations are not stickers but actual prints; the glossy outline present is due to a final transparent glossy layer that serves to seal the prints! If you have problems with the quality of the products, you can contact our customer service, they will be happy to assist you.
I remain at your disposal and have a good day!
Giulia Petit-Fernand
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Céline C.
Rating: 3 out of 5
following a purchase from 12/07/2026
The labels are of good quality. However, I am disappointed with the personalized water bottle because it only has labels stuck on it. I thought it would be engraved. I could have put stickers myself for the price…
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Response from Petit-Fernand
Hello Céline,
Thank you sincerely for taking the time to share your opinion. We are delighted to learn that you appreciate the quality of our labels.
Regarding the water bottle, we would like to clarify that the personalization is done directly by printing on the product. It is therefore not a label stuck on the bottle, which allows for a better long-term result :)
We are, however, sorry if the result did not meet your expectations and hope that this clarification will help you better understand our personalization process.
Have a nice day,
Camille C-MonEtiquette
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Berta C.
Rating: 4 out of 5
following a purchase from 02/07/2026
All good
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Marine L.
Rating: 3 out of 5
following a purchase from 12/07/2026
Disappointed the iron-on labels do not hold
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Response from Petit-Fernand
Hello Marine,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable and in order to better understand the situation and provide you with a solution, we have just contacted you directly by email.
Have a nice day,
Esther from C-MonEtiquette
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Precillia D.
Rating: 2 out of 5
following a purchase from 12/07/2026
Pretty labels but do not prevent the theft of belongings as they peel off without any problem. Just avoid exchanges.
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Response from Petit-Fernand
Hello Precillia,
Thank you for taking the time to share your feedback. We are glad that you find our labels pretty, but we are sorry to learn that they did not meet your expectations in terms of adhesion. We would like to better understand your situation and help you, which is why we have just contacted you directly by email to discuss it.
Have a nice day,
Esther from C-MonEtiquette
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Sylvie K.
Rating: 4 out of 5
following a purchase from 07/07/2026
The labels meet my expectations. I was just disappointed by the arrival date because I paid an extra fee for it to arrive faster and that was not the case
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Response from Petit-Fernand
Hello Sylvie,
Thank you for your feedback and we are pleased to hear that the labels met your expectations. We understand your disappointment regarding the arrival date and we take note of your feedback to improve our service.
Best regards,
The C-Monetiquette team
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Belén H.
Rating: 4 out of 5
following a purchase from 01/07/2026
The designs and colors are nice, but in the packs I bought, the paper for sticking the thermal adhesive labels did not come, I tried to contact but it indicated that the photo I took was too heavy and I couldn't do it, I have spent a significant amount of money and I would have liked my order to be perfect! Thank you
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Fiona C.
Rating: 3 out of 5
following a purchase from 11/07/2026
I had just placed the order and I sent an email directly to modify it as well as contacted via the form that specifically offers this modification. It was an addition and not a modification of a personalized item. I was told that it was no longer possible because my order was in production. I find it regrettable that you offer a modification on the form but that it is not possible. Knowing that my order was only in production, I think it would be wise to remedy this.
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Response from Petit-Fernand
Hello Fiona,
Thank you for taking the time to share your experience. We understand your disappointment regarding your request for a modification of the order made via our form. Unfortunately, this modification was not possible for us, and we hope that the exchange you had since with our customer service was helpful to you.
Best regards,
Esther from C-MonEtiquette
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Simona G.
Rating: 4 out of 5
following a purchase from 01/07/2026
Very beautiful labels. The favorites without the adhesive sheet around, so that they are more easily usable (sometimes it's hard to remove them) but I find them good and they are also durable after many washes!
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Teresa H.
Rating: 4 out of 5
following a purchase from 01/07/2026
It's fine, the durability is not yet known
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Martine D.
Rating: 2 out of 5
following a purchase from 11/07/2026
I took personalized water bottles with poorly stuck stickers, very ordinary for the price. I thought I would have patterns painted in the mass. I think the stickers will hold up in the wash.
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Response from Petit-Fernand
Hello Martine,
We are sorry to hear that your experience with our personalized water bottles did not meet your expectations. However, our bottles are not personalized with stickers but rather with the application of several layers of paint followed by a layer of protective varnish.
We remain at your disposal to discuss this matter if you wish.
Best regards,
Esther from C-MonEtiquette
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Martine V.
Rating: 4 out of 5
following a purchase from 10/07/2026
Satisfied with the product Satisfied with the delivery But to pay €1.50 to change the delivery address when the order is not prepared not shipped or even confirmed by you is disappointing
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Sandrine L.
Rating: 1 out of 5
following a purchase from 09/07/2026
Hello, on your site, we see the label stuck directly on the t-shirt. However, in the instructions, this is not recommended. After the first wash, no more label on a t-shirt, and no sheet of parchment paper attached as stated in your document. The nursing home must have redone everything. I am disappointed. Have a nice day; sincerely.
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Response from Petit-Fernand
Hello Sandrine,
Thank you for taking the time to share your experience. After checking your order, you had ordered self-adhesive object labels and not heat-sealable labels for clothing. This explains the problem encountered during the first wash.
We remain available to discuss with you if needed.
Have a nice day!
Esther from C-MonEtiquette
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Safaa E.
Rating: 1 out of 5
following a purchase from 30/06/2026
I did not receive my order
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Response from Petit-Fernand
Dear Safaa,
we are sorry to hear that you have not received your order. We have contacted you via email so that we can find a solution together.
Best regards,
Your team at Es-Ist-Meins
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Samyra O.
Rating: 2 out of 5
following a purchase from 10/07/2026
Very good quality and printing. Unfortunately, I received one half of the label with the name I indicated and another half with an unknown name! Too bad
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Response from Petit-Fernand
Hello Samyra,
Thank you for your feedback and we are sincerely sorry to hear that your order did not fully meet your expectations. We have just contacted you by email to find a satisfactory solution.
Best regards,
Esther from C-MonEtiquette
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Roxane D.
Rating: 4 out of 5
following a purchase from 10/07/2026
Labels received quickly and perfect. The only downside is that these labels were for gifts for the children I welcome for their return to school (I am a childminder) and unfortunately you put everything together in a common booklet. I will therefore photocopy the instructions and find a way to pack them together.
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Emilie M.
Rating: 4 out of 5
following a purchase from 09/07/2026
Very good quality on the appointment. It didn't bother me but the delivery is very late.
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Pamela H.
Rating: 1 out of 5
following a purchase from 29/06/2026
Unfortunately label pages came stick together, pulled apart but everything very tacky. Seems like a print issue
Response from Petit-Fernand
Dear Pamela,
Thank you for sharing your feedback. We are sorry to hear about the issue with your label pages and appreciate you bringing this to our attention. Please reach out to our customer service team so we can assist you in resolving this matter.
Best regards,
The Petit-Fernand Team
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Nadine F.
Rating: 4 out of 5
following a purchase from 09/07/2026
Very practical and pretty
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Marianne C.
Rating: 4 out of 5
following a purchase from 09/07/2026
The article is in accordance with the order. I am now waiting for the tests of time, washing, and attempts to peel off...
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Marie Paule D.
Rating: 1 out of 5
following a purchase from 08/07/2026
Very nice quality product
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Response from Petit-Fernand
Hello Marie Paule,
Thank you for your feedback, it really makes us happy.
Best regards,
The C-Monetiquette team
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Mauricette V.
Rating: 4 out of 5
following a purchase from 06/07/2026
Just a little too small! But very pretty
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Benedicte B.
Rating: 1 out of 5
following a purchase from 07/07/2026
Poor quality
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Response from Petit-Fernand
Hello Benedicte,
Thank you for taking the time to share your experience. We are sorry to learn that the quality of your order did not meet your satisfaction and we would like to understand your situation in order to find a solution. Please feel free to contact us directly to discuss this.
Best regards,
The C-Monetiquette team
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Rosie T.
Rating: 4 out of 5
following a purchase from 08/07/2026
Super bottle Just a little disappointed I didn't think it was just stickers stuck on the bottle. But overall very satisfied
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Sylvie D.
Rating: 2 out of 5
following a purchase from 08/07/2026
The labels are childish, it's a shame, and for the colored pencil labels, they are too long, the children cannot sharpen if the pencil reaches the height of the label
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Response from Petit-Fernand
Hello Sylvie,
Thank you for taking the time to share your feedback. We are sorry to learn that our labels did not meet your expectations and that this may have caused inconvenience for your children. We invite you to contact us privately to discuss your experience and find a solution together.
Best regards,
The C-Monetiquette team
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Anais F.
Rating: 2 out of 5
following a purchase from 06/07/2026
The preview of the labels on the site was different from the printed version I received. The first letter encroached on the design I had chosen while on the online preview, there was margin! If I had known, I would have chosen another format for my labels...
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Response from Petit-Fernand
Hello Anais,
Thank you for taking the time to share your feedback. We are sorry to hear that the rendering of your labels did not meet your expectations. In order to better understand your situation and find a solution, we invite you to contact us directly by email or by phone.
We remain at your disposal,
The C-Monetiquette team.
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