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A
Rating: 4 out of 5
Good service
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 928 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2, 3 and 4 stars
Reset filtersM
Rating: 1 out of 5
I ordered the stickers with regular delivery and they never arrived. I got my money back, and placed another order, this time with more expensive delivery, to a pickup point (4.90). The envelope was addressed to my name, with the street, no house number, no indication of the store that served as the pickup point. The courier called me and would not deliver the package because he was looking for me, there was no indication of the pickup point on the envelope, I finally convinced him. Very bad bad experience, and luckily they make labels....
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F
Rating: 4 out of 5
I order school labels here all the time and always find them outstanding! The colors are vibrant and the labels are super durable, including the thermo-adhesive ones. Highly recommended! Only downside: shipping, without additional charges, is a little slow!
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M
Rating: 4 out of 5
Thanks to Gémo's partner offer, I was able to discover the site. Very satisfied with my order. Fast, good quality labels. I'm thinking of placing another order if necessary.
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G
Rating: 1 out of 5
I haven't received my order despite ordering it over months ago now
G
Rating: 3 out of 5
The iron-on labels hold extremely well, unfortunately I can't say the same about the other adhesives. I would have expected better quality for the price. Unfortunately, I won't be ordering any more
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C
Rating: 1 out of 5
Don't stop on find them stuck to my clothes instead of sons school clothes ! Waste of money ?
A
Rating: 1 out of 5
I never received the labels.
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F
Rating: 1 out of 5
I would love to be able to review the labels I ordered on August 27, unfortunately as of today (September 24) I have not received them.
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V
Rating: 1 out of 5
I never received my order
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D
Rating: 2 out of 5
Stickers come off in the wash
L
Rating: 4 out of 5
Although the vast majority of the items I purchased in this purchase meet expectations, the tupper lunch box for my daughter is not completely airtight and leaks liquids. Had I known I would have looked for other options.
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M
Rating: 2 out of 5
The labels are nice and easy to put on, but the problem is that they don't stick after washing in the washing machine. I did follow the instructions for sticking them on, however, and even waited more than 24 hours before putting the clothes in the washing machine.
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A
Rating: 1 out of 5
I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
C
Rating: 3 out of 5
Order arrived very late.Taken unnecessarily because I had to make do with other labels. Disappointed
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A
Rating: 2 out of 5
Faulty stitching. Considering the price, I'm disappointed.
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S
Rating: 1 out of 5
long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed
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Response from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
S
Rating: 2 out of 5
Very satisfied the 1st time, on this new order the self-adhesive clothing labels are no longer effective at all :(
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A
Rating: 1 out of 5
I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.
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L
Rating: 4 out of 5
Top labels!!! The labels are great! they hold up to washing on clothes and objects, thank you! next time I'll buy more iron-on clothes they are beautiful and very easy to put on The personalized water bottles are very beautiful (my 3 year old daughter loves it) however her engraved name faded quite quickly, as well as some drawings (2 weeks of lessons)
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M
Rating: 4 out of 5
I made two orders for my son. The labels are as shown in the photos, delivery is fast. The quality is good and holds up well to washing. I would recommend
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F
Rating: 1 out of 5
I still haven't received my stickers. It's been over 2 weeks.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
L
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
F
Rating: 1 out of 5
Package still awaiting receipt after placing order 20 days ago
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Response from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
P
Rating: 1 out of 5
I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence
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C
Rating: 1 out of 5
Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
F
Rating: 3 out of 5
Processing time not particularly fast and especially not clear when ordering
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D
Rating: 3 out of 5
I followed the instructions to the letter, after the first wash some labels still started to peel off.
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S
Rating: 4 out of 5
Not the fastest delivery time, but great tracking information and service
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N
Rating: 4 out of 5
Easy to use. Practical, as it comes in a range of sizes and for a variety of uses.
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C
Rating: 4 out of 5
Au top juste j'aimeraisai aimerai que le nom de famille soit plus gros que le nom Car c'est l'inverse
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I
Rating: 4 out of 5
Excellence in school clothing stickers
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A
Rating: 4 out of 5
Great labels. First time ordering and I'm delighted. The only thing is that I should have done 2 lines instead of one long one because I would have glued them more easily on the labels.
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S
Rating: 4 out of 5
Good labels, it's a shame that on some the writing was really small when you do it via the link you don't get that impression that the writing is small. I already knew about them and the labels are really great and useful and very good quality.
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E
Rating: 4 out of 5
Very satisfied with the quality, the only downside is the 10-day delay in receiving the product, which is a shame!
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E
Rating: 4 out of 5
Quality and pretty products! Lots of choice, which is appreciated. Only downside this time, delivery a little long.
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P
Rating: 1 out of 5
A disappointment I am still waiting for the second shipment of nametags!
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Z
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, Thank you for your feedback. We're sorry to see that your order has still not arrived. We have already contacted you to suggest a solution. We look forward to hearing from you. Have a nice day, Elise, C-MonEtiquette
S
Rating: 1 out of 5
My order never arrived
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F
Rating: 4 out of 5
The stickers are of excellent workmanship, even the print rendering is simulated correctly. Used for pencils, markers and pencil case. The hold is very good! I will definitely buy them again.
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