Customer reviews of Petit-Fernand

Order placed on 30/08 and still nothing. Two shipments and two reshipments. Customer service not very responsive. Do not recommend at all.

The colors do not show all the information of the name of the label well.

Very easy-to-use application. Fair cost Small negative point: you have to switch to 2 lines after a certain number of letters.

Prompt receipt of order

The thermo-adhesive labels peel off after the 1st wash, I find that very limited, the ones I took last year still stick to the clothes I find that a bit limited...

I have glued with an iron and all the labels have come off without washing them.

They came off in wash and became very sticky but the picture is good washed in cold too

The work and the workplace itself are very pleasant. The only downside is one of the managers. I don't know if the supervisors have any management training, but as an employee you get the feeling that they don't. You can feel it in the way they talk and manage the team. You can feel it in the way they talk and manage the team. Phrases like "I'm disappointed in you", "If your knee really hurt, you wouldn't be able to walk, so that's no reason not to come", "Since you're only pretending to work" can't come from the mouth of a superior. A manager is supposed to give feedback by showing the right way of doing things and explaining why other ways of doing things are not the right ones. All this without letting emotions speak for themselves, because the human element should be at the center, not the emotional. These behaviors have driven people away, and I've thought about it myself. I understand that a company that operates on a seasonal basis, and therefore with a fast-moving team, prefers to keep supervisors who know the work and are involved, but that can't excuse these behaviors, and in any case it can only harm the company in the long term (in my humble opinion).

Very good product and fast delivery.

very good quality very good quality of the labels but a little difficult to cut out and peel off to put on the clothes otherwise nothing to say wash-wise it doesn't move

I used to use another brand, but I wanted to try this one and unfortunately I'm very disappointed. After the 1st wash at 30°C, the labels were already peeling off, even though I had followed the instructions carefully...

The backpack is not suitable for toddlers. It's written for ages 3 and up, but I'm looking for a more suitable one.

Then considering the misunderstandings there were, with the failure to send the personalized bag and the name on the water bottle ruined only after one day, and the immediate resolution provided by petit Fernand I can say that I am quite satisfied with the service.

Good quality

Unstuck on 1st wash when washed at 30 and on short cycle

I ordered labels, a gourd and a snack box. Two weeks after school and parts of my daughter's name are already missing (2 letters out of 4... ). The Snow Queen drawing is also missing. My 6-year-old daughter doesn't use her water bottle very much. Washing is done by hand. It would have been better to apply a protective coating to the decorative stickers. After all, they're just stickers stuck on the bottles. I really expected a higher quality product, given the purchase price. This was my first and last order with you. I wanted to change this year but I would have had to stay with your competitors.

Happy with my order

Perfect, next time I'll add the name next to it.

Ordered iron-on labels, very disappointed, after two washes, half of them have already peeled off... even though I followed the instructions to the letter.

Nickel the ironing the label remains always readable thank you for the directions for use it is my second purchase with the episode of back to school for each child in my family

I find it very practical, I love the different labels. The booklet system is also very well done. Honestly, everything is good and the shipping is fast too. But I find that the labels don't hold on certain garments like jeans and certain materials. I'm a bit disappointed, I have a dozen that didn't last two weeks, so I'm going to have to recommend some. It bugs me because it's for my twins who are in kindergarten, I really like the labels. Do you have a buffer system?

The products are of quality but the delivery is a problem: same delivery times (2 to 4 days) free if delivered at home but paying delivered at the post office!!!! Find the error!

Unfortunately I had the wrong order delivered. This was dealt with quickly and the correct labels where delivered promptly.

Delivery time not respected. I ordered a gourd on 24/08, at the time of the order it was announced a delivery between 2 and 4 days. I received it on 13l09.

Customizable labels to appeal to children, easy to use, fair price.

Fast shipping, handy label booklet

Order placed on August 28 spent 14 euros parcel never arrived! You are real thieves And good thing I needed them for the beginning of school

I am satisfied with my order. Efficient for clothes as well as shoes. I recommend it.

The site is very good and delivery very fast. On the other hand, I find that the labels do not peel off easily from the backing and are damaged before being used.

Clothing labels peel off

I would have put 5 stars if it weren't for the problem with the custom water bottle. Let me explain. I purchased this custom water bottle which arrived on time. Upon opening the package, I noticed right away a bulge to one of the designs that already from the first wash (by hand and with a soft sponge) was more ruined. In a short time the other designs were also ruined. Customer service, however, was prompt and very kind and refunded me apologizing for the inconvenience since there was a problem from the beginning. Other than that the water bottle is beautiful and easy to use. Regardless I recommend the product. I put 4 stars only for this small problem but otherwise I can't complain!

This is my first order and I was pleasantly surprised; the finish is identical to what I ordered; the notebook format is very practical and delivery is very fast.

Fast order processing and follow-up

The shipping really took forever ^^

So far so good they've stayed stuck on really well even been in washer and dryer and still stayed on I will buy more nxt year .

Paid extra for fast delivery and it took 12 days. Never again

Nice looking labels and good delivery. However after one wash the stickers came off my sons school Tops. Not had this problem from other label companies before.

Took way to long to get to me over 2 weeks, product nice as always but delivery way to long

The snack box isn't easy for kids to open and isn't watertight. The gourd leaked! You have to be very careful. Promotional codes don't work... The labels are fine.

Easy ordering. Delivery on time. Only objection: product quality. I bought sticky labels for clothes. They all came off after the 1st wash.