The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
I thought I would receive iron-on labels, but they are just adhesive. I may have misread or mischecked the choice, but it didn't seem very clear to me. It's for my mother's clothes as she is going into a nursing home, and I'm afraid they won't hold up in the wash.
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Response from Petit-Fernand
Hello Dominique,
Thank you for your feedback, and we apologize for the confusion regarding the type of labels. Please know that our adhesive labels are designed to withstand multiple machine washes, but we understand your concerns. Don't hesitate to contact us if you have any other questions or if you would like more details about our products.
Have a nice day,
Camille C-MonEtiquette
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Saliha M.
Rating: 1 out of 5
following a purchase from 02/12/2025
I am not satisfied. The iron-free clothing labels peel off quickly. So very disappointed
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Response from Petit-Fernand
Hello Saliha,
Thank you for taking the time to share your feedback. We are sorry to hear about your unsatisfactory experience with our labels. Your feedback is valuable and we will take your comments into account to improve the quality of our products. Please feel free to contact us directly, we would be happy to offer you a solution.
Have a nice day,
Camille C-MonEtiquette
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Aurore V.
Rating: 4 out of 5
following a purchase from 01/12/2025
The designs are very beautiful and the quality is there. A small downside on the water bottles where the designs did not last a year, but it seems to me that the "gluing" technique is different on the last ones purchased.
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Mireille O.
Rating: 4 out of 5
following a purchase from 01/12/2025
Great as usual !!!
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AURELIEN P.
Rating: 3 out of 5
following a purchase from 30/11/2025
Sticker on the box poorly stuck. Moreover, we did not think it was directly printed on the box lid, and not on a sticker then applied to the lid. A bit disappointed.
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Response from Petit-Fernand
Hello Aurélien,
Thank you for taking the time to share your feedback. We are sorry to learn that the sticker on the box did not meet your expectations and that the presentation did not match your expectations.
As specified on our site, the customization of our boxes is indeed done by a sticker that allows you to change the customization without changing the product as a whole. To assist you with your order, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Sarah S.
Rating: 4 out of 5
following a purchase from 30/11/2025
Could be a little bigger for the labels that are not iron-on
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Roxane F.
Rating: 3 out of 5
following a purchase from 29/11/2025
Pretty labels but came off after 3 washes.... too bad
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Response from Petit-Fernand
Hello Roxane,
Thank you for your feedback on our labels. We are sorry to hear that they did not hold up after several washes and we take your comments into consideration to improve the quality of our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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Suraj S.
Rating: 1 out of 5
following a purchase from 18/11/2025
Product never arrived. Had to ask for a refund after 3-4 weeks of waiting and no information
Response from Petit-Fernand
Hello Suraj,
Thank you for your feedback. We sincerely apologize for the inconvenience you experienced with your order. Please rest assured that we are looking into this issue to ensure it doesn't happen again. Your satisfaction is important to us, and we hope to serve you better in the future.
Best regards,
Giulia Petit-Fernand
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Alex S.
Rating: 2 out of 5
following a purchase from 16/11/2025
First wash and the sticker has come out. Good for pencil cases or shoes
Response from Petit-Fernand
Hello Alex,
Thank you for your feedback. We're sorry to hear that your sticker didn't meet your expectations. We appreciate your comments and will take them into consideration to improve our products. If you have any further concerns, please feel free to reach out to us.
Best regards,
Giulia Petit-Fernand
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Nelly B.
Rating: 4 out of 5
following a purchase from 26/11/2025
In accordance with my request. Delivered quickly. The best review will be from my little girls to whom I am giving the kits for Christmas....
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matthieu D.
Rating: 1 out of 5
following a purchase from 26/11/2025
Damaged labels
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Response from Petit-Fernand
Hello Matthieu,
Thank you for your feedback. We are sorry to hear that your labels arrived damaged. Your satisfaction is our priority and we would like to resolve this issue. Please do not hesitate to contact us directly so that we can assist you.
Have a nice day,
Camille C-MonEtiquette
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Christelle M.
Rating: 2 out of 5
following a purchase from 25/11/2025
The labels do not hold enough......
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Response from Petit-Fernand
Hello Christelle,
Thank you for taking the time to share your feedback. We are sorry to hear that the labels did not meet your expectations. Your feedback is valuable and helps us improve our products. Our customer service has just contacted you to assist you.
Have a nice day,
Camille C-MonEtiquette
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Marie-France C.
Rating: 1 out of 5
following a purchase from 25/11/2025
The labels do not withstand the first wash and stick very poorly
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Response from Petit-Fernand
Hello Marie-France,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that you have encountered issues with our labels. Your satisfaction is our priority and we are committed to improving the quality of our products. We have just contacted you by email to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Hélène M.
Rating: 1 out of 5
following a purchase from 24/11/2025
Very disappointed
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Response from Petit-Fernand
Hello Hélène,
We are sincerely sorry to hear that your experience with C-MonEtiquette did not meet your expectations. Your satisfaction is our priority, and we would like to understand what happened in order to improve. Please feel free to contact us directly to discuss this.
Thank you for your feedback and we hope to regain your trust.
Have a nice day,
Camille C-MonEtiquette
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Cathy S.
Rating: 4 out of 5
following a purchase from 23/11/2025
Package received quickly and in good condition
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Véronique B.
Rating: 3 out of 5
following a purchase from 24/11/2025
Labels received without the sulfur paper
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Response from Petit-Fernand
Hello Véronique,
Thank you for taking the time to leave a review. We are sorry to hear that you did not receive the sulfur paper with your labels. Your feedback is valuable and we will check this point to improve our services. We have just sent you an email :)
Have a nice day,
Camille C-MonEtiquette
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Rachel T.
Rating: 3 out of 5
following a purchase from 24/11/2025
The order arrived quickly but some labels get damaged when ironing
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Response from Petit-Fernand
Hello Rachel,
Thank you for your feedback. We are glad that your order arrived quickly. We are sorry to hear that some labels got damaged during ironing. Your feedback is valuable!
We invite you to contact us so we can assist you :)
Have a nice day,
Camille C-MonEtiquette
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Laura L.
Rating: 2 out of 5
following a purchase from 31/10/2025
The labels came off after washing
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Response from Petit-Fernand
Hello Laura,
Thank you for your feedback. We are sorry to hear that you have encountered problems with our labels. Your satisfaction is our priority, and we are constantly working to improve the quality of our products. To assist you, we have just contacted you by email.
Have a nice day,
Camille C-MonEtiquette
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Philippe C.
Rating: 4 out of 5
following a purchase from 21/11/2025
Labels always conforming to our design choice made on the brand's website. Delivery is very fast and the ease of use of the labels is also great. I highly recommend!
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Lydie E.
Rating: 3 out of 5
following a purchase from 18/11/2025
Hello, I am satisfied with the personalized snack box but disappointed with the small personalized blue silicone cup because the name and the design engraved on the cup have no color and are therefore almost invisible: it's a shame!
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Response from Petit-Fernand
Hello Lydie,
Thank you for your feedback. We are delighted that you are satisfied with the personalized snack box, but we are sorry to learn that the blue cup does not meet your expectations in terms of visibility. Your comment is valuable to us and we will study it to improve our products.
Have a nice day,
Camille C-MonEtiquette
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Sophie G.
Rating: 2 out of 5
following a purchase from 18/11/2025
My package never arrived but the customer service is very responsive and the refund is made instantly
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Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We are pleased to hear that our customer service was able to respond quickly to your request. We sincerely regret that your package was not delivered as expected. Please feel free to reach out to us for any other questions.
Have a nice day,
Camille C-MonEtiquette
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Bisesti C.
Rating: 1 out of 5
following a purchase from 04/09/2025
When you remove the labels from their sheet, they sometimes break because they are not well pre-cut
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Response from Petit-Fernand
Good morning Consuelo,
Thank you for your feedback. We are sorry that the labels did not meet your expectations. We are working to improve the quality of our products and will take your report into account. If you have further suggestions, please do not hesitate to contact us at the customer service available on the site!
Best regards,
GIulia Petit-Fernand
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Gozzi E.
Rating: 1 out of 5
following a purchase from 26/10/2025
Good morning, I have not received part of my order: the thermal adhesive labels. Elisabetta Gozzi
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Response from Petit-Fernand
Good morning Elisabetta,
Thank you for your feedback. We sincerely apologize for the inconvenience regarding your order. Our priority is to ensure maximum satisfaction for our customers and we are already working to resolve the situation. We invite you to contact our customer service so that we can assist you better.
Best regards,
Giulia Petit-Fernand
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Ricotti F.
Rating: 1 out of 5
following a purchase from 05/11/2025
Low adhesive labels
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Response from Petit-Fernand
Good morning Francesca,
Thank you for your feedback. We apologize for the inconvenience encountered with the labels. Your opinion is very important to us and we will work to improve the quality of our products. If you need further assistance, please do not hesitate to contact us.
Best regards,
Giulia Petit-Fernand
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Nicole L.
Rating: 4 out of 5
following a purchase from 15/11/2025
Very happy with the result Label seen at my granddaughter's I highly recommend these labels
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VERONIQUE D.
Rating: 3 out of 5
following a purchase from 13/11/2025
Very practical for marking light-colored clothing only
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Response from Petit-Fernand
Hello Véronique,
Thank you for your feedback regarding your order. We are delighted that you find our product practical for light-colored clothing, and we take note of your comment to improve our offer. Please feel free to share your suggestions on other types of textiles, we would be happy to hear from you.
Have a nice day,
Camille C-MonEtiquette
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Sabine A.
Rating: 4 out of 5
following a purchase from 03/11/2025
Fast delivery, too bad that you can no longer choose white text on a light blue background, it used to be possible, a better selection of characters would be nice
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YAHIAOUI N.
Rating: 4 out of 5
following a purchase from 13/11/2025
Fast service, nice label, for now I don't know if it holds up in the wash.
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Charlotte W.
Rating: 1 out of 5
following a purchase from 12/11/2025
The labels did not arrive in the right color
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Response from Petit-Fernand
Hello Charlotte,
Thank you for taking the time to share your feedback. We are sorry to hear that the received labels did not meet your expectations. Your feedback is valuable. We invite you to contact us so we can assist you!
Have a nice day,
Camille C-MonEtiquette
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Nadine G.
Rating: 2 out of 5
following a purchase from 12/11/2025
Not much exact product description... which is not suitable for my specific needs
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Response from Petit-Fernand
Hello Nadine,
Thank you for taking the time to share your feedback. We are sorry to hear that the product did not meet your expectations. Your comments are valuable and we will work on improving the descriptions to better help our customers find what they need.
Have a nice day,
Camille C-MonEtiquette
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Melany L.
Rating: 3 out of 5
following a purchase from 11/11/2025
Pretty water bottle but I didn't think there were labels stuck on it
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Response from Petit-Fernand
Hello Melany,
Thank you for taking the time to leave us your feedback.
I want to reassure you that the personalization of our water bottles is not a label that we stick on but rather a print directly on your product.
Our customer service remains available to answer your questions if needed.
Have a nice day,
Camille C-MonEtiquette
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Aline A.
Rating: 4 out of 5
following a purchase from 11/11/2025
Colorful and functional
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Maurice Albert A.
Rating: 4 out of 5
following a purchase from 09/11/2025
good product
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Julia J.
Rating: 1 out of 5
following a purchase from 09/11/2025
Disappointed all the labels were mixed up, in several notebooks. I would have preferred them to be sorted by first name....
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Response from Petit-Fernand
Hello Julia,
Thank you for taking the time to leave your comment.
Our labels are separated when it comes to our Economic packs. However, when it comes to individually ordered labels, they are indeed sent in the same notebook.
We are sorry that this did not meet your expectations.
Have a nice day,
Camille C-MonEtiquette
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Anais M.
Rating: 4 out of 5
following a purchase from 04/11/2025
labels conforming to the order, I haven't had the time to add them to the clothes yet but the format is ideal
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Delphine B.
Rating: 4 out of 5
following a purchase from 09/11/2025
Never a problem
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Amélie S.
Rating: 3 out of 5
following a purchase from 09/11/2025
Unfortunately, this is not your responsibility but the labels arrived all wet in my mailbox
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Response from Petit-Fernand
Hello Amélie,
Thank you for taking the time to share your feedback. We are sorry to hear that your labels arrived in this condition, and we will forward your feedback to the relevant services to improve our shipping process.
We have just contacted you to assist you :)
Have a nice day,
Camille C-MonEtiquette
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Vessichelli V.
Rating: 1 out of 5
following a purchase from 30/10/2025
The labels don't even withstand the first wash. Even though I waited over 48 hours as stated.
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Response from Petit-Fernand
Good morning Vanessa,
Thank you for your feedback. We are sorry to hear that the labels did not meet your expectations. We invite you to contact us directly to resolve the situation and improve your experience with us.
Best regards,
Giulia Petit-Fernand
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Nimaman M.
Rating: 4 out of 5
following a purchase from 08/11/2025
Super
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Emilie B.
Rating: 2 out of 5
following a purchase from 07/11/2025
The labels are perfect as usual, but I am very disappointed with the water bottle I got for my daughter which is not waterproof at all! Water leaks from the cap screw as soon as the bottle is not upright, and in a child's bag, this is not practical at all!
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Response from Petit-Fernand
Hello Emilie,
Thank you for taking the time to share your feedback. We are glad that you are satisfied with our labels. Regarding the water bottle, we are sorry to hear that you are experiencing issues with its waterproofing. Your feedback is valuable and helps us improve our products. To assist you, we have just contacted you by email :)
Have a nice day,
Camille C-MonEtiquette
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