Customer reviews of Petit-Fernand

Second order at the top, speed, efficiency products as I like

The flasks very nice and comfortable however the color I had indicated for the name was wrong, otherwise all good!

Items are great quality. They do take a while to be delivered however, but worth ordering ahead of time as alternatives do not so the job as well!

Labels are delivered after the children have left on their trip. The time announced on the site is 2 to 4 days. delivered after 10 days . Interchanged with the company and pretended not to understand... even though a 15% discount had been granted.

I have ordered several times and it has always arrived correctly, this time the order has not arrived, they have sent it to me again and it has not arrived either, they have told me they will refund my money, I thought they were going to be interested because the package would arrive, I do not understand why they do not send a package with tracking.

Convenient and fast delivery.

I've ordered a few times from here and it has been brilliant. This time, my order didn't arrive. That was ok, these things can happen. Emailed- no response. Emailed again - no response. Found they were on Instagram, messaged them - no response. About a week later I got a response on Instagram. They told me I had to email. I'd already done that. Told them I will be going through PayPal to get a refund because their customer service was so bad. They told me I couldn't receive a refund without giving them my order number. I reclaimed my money through PayPal with no problem. A few days later I received an email back, apologising for what had happened and they would send a replacement for free. I am still waiting to see if this arrives. It has been 6 days and they do say up to 10 days. A real shame as in the past, I have recommended this company. Unfortunately, I will be looking for a new website to purchase the same item in the future. It's been 4 weeks now from my first initial purchase. From looking at the reviews on here, It seems it is happening alot.

Everything is perfect!

I never received the parcel and C-MonEtiquette did nothing to make things happen.

I have not yet received my order. It has not been delivered

Order received quickly and labels perfectly made.

I am very satisfied with the labels. However, when I placed my order, the site wouldn't load and I had to refresh the page. Thinking that the payment wouldn't be taken into account because my bank hadn't asked me for authorization to validate the transaction, I repeated the order later. The order appeared in my "C-monetiquette" account, but I received two order acknowledgements by e-mail. In fact, the site validated my two orders even though I hadn't authorized payment via my bank application. I ended up with twice the number of labels I had originally ordered, and it's impossible to cancel an order on this site. The products are fine, but the site needs to be updated regarding payment.

Very disappointed with the quality. I ordered the iron-on labels and after the first wash they all came off, even though I followed the instructions for applying them. I had already ordered some a few years ago and the quality was much better!

Very nice gourds with lots of choice of personalization, but one arrived with the first name damaged and already a little removed.

Order not received

Product. Non-compatible self-adhesive label is nothing more or less than paper that sticks like a stamp.

Fast delivery, nice labels, I'm waiting to see if the quality of each type of label is what I expect.

My order took more than 10 days to arrive, and there is no tracking. However, I was pleased with my purchase. Tags are serving the purpose and my lo loves them.

Very disappointed with the result, I absolutely did not expect self-adhesive plastic labels!

Perfect labels, just as I designed and ordered them. I have been using the shoe, clothing and object labels for more than 6 years and I am very satisfied with Petit Fernand.

Delivery by chronopost more than a week !

After repeating my order for the second time, I still have not received it.

I placed an order that although my account was charged I never received it. When I go to my profile to check its status it no longer exists and can no longer be searched by order number. Total scam.

Unfortunately, you've changed the quality of your water bottles. By sticking labels on them that peel off easily

After 1 month of waiting, my order has still not arrived.

I never received my order and theres no tracking to be able to follow up.

I was generally happy with the lunch box I ordered in August 2023. Unfortunately, this year in April, the motif with the name on it came off. I accepted this because the lunch box had already been used frequently and washed in the dishwasher. Now, after about 9 months, one of the fasteners on the side has broken off when closing it at nursery. After contacting customer service, I can order a new one for 2.50 + delivery costs of 3.50 0 stars for the durability of the product at this price! The 2 stars are only there because the product was as pictured and I like the function with the ice pack.

No problems with the labels. Just a small malfunction at checkout, no payment confirmation. My order still appeared in my basket. Order received promptly but forgot to put the greaseproof paper inside, forcing me to retrieve the old ones from my previous order.

Arrived package with two water bottles without straws, impossible to contact them

I have not received my parcel

I still haven't received my order. It has been more than 10 days.

I love your products but as a loyal customer of 4 children's stickers for many years (over 10) now I feel there should be even better discounts deals for us.

I don't know, I haven't received anything yet...

Ordered more than 10 days ago and still haven't received it.

Very pretty labels and good quality. I just think it's a shame that delivery is by green letter, especially given the new postal delays. It almost didn't arrive on time. And yet I did it at least 10 days in advance.

I haven't received anything yet. It's been more than 2 weeks since I ordered them.

Product arrived in perfect condition. Very practical, good quality. Delivery is a little long

What a disappointment, the motifs chosen are outside the print area of the label. So all that's left is the first name

The personalized water bottle we bought for our son doesn't flow properly, and there's a small leak, which is a real shame considering the price!

Disgraceful! I ordered 24h delivery with a delivery of 10 I received my order 1 week later!!! I had to buy something else in a hurry to identify the clothes of my children who were going to summer camp. I do not recommend this site