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M
Rating: 5 out of 5
Impeccable products and excellent quality! We have been using them for 5 years now and have always had a great time! I highly recommend them!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 047 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersC
Rating: 1 out of 5
Of the 5 packs ordered, 1 is unusable because the images don't peel off. The numbers on the stickers are missing on some stickers, and on others they're so crooked that I had trouble knowing which number went with which image. What's more, you have to search for the assembly instructions with a QR code, and once you're on the site, there are only product titles without images, and the titles aren't written on the packs. It's a bit tricky to find out which one matches
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Response from Petit-Fernand
Hello Camille, we are very sorry about this quality incident. We invite you to contact us by phone as soon as possible, in order to return the products in question. We are available from 9am to 1pm and from 2pm to 5pm. Here is our telephone number: 05 19 88 01 72 Good day, Sandra , Equipe C-monetiquette
E
Rating: 1 out of 5
My order never arrived
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Response from Petit-Fernand
We are sorry to hear that you did not receive it. However, the refund was made as soon as you contacted us. Good day, Sandra , Petit Fernand Team
J
Rating: 2 out of 5
The quality of the labels has gone down. I have been using them for years and in this latest batch they have changed. They are no longer integrated with the fabric and are stiff, so that they are uncomfortable when in contact with the skin.
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Response from Petit-Fernand
Hi Jose Ramon, I am sorry to hear that you have had some difficulty with the labels. Please do not hesitate to contact us by email with a photo of the labels so we can help you. Good day :) Sandra , Petit Fernand Team
C
Rating: 1 out of 5
Express delivery is totally misleading and in my eyes a cheek. 9.90 for getting the package faster. But in the small print it says express delivery (within 48 hours) only from the time the package was sent. So 10 euros paid for nothing.
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Response from Petit-Fernand
Hello Christina, thank you for placing your order with us. I am sorry to hear that you are not happy with the express delivery. Your order was placed on Thursday the 10th, the next was a national holiday and then weekend. Therefore, your labels were shipped on Monday the 14th with the promised delivery within 48 hours. You received the order on the 16th. You shipped your order within 48 working hours and delivered within 48 hours as promised. I hope you like the labels. Team Esistmeins.
J
Rating: 5 out of 5
Nice stickers for children, good for ironing on etc. and the extra Christmas stickers for free. More choice of motifs for the stickers would be good.
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Response from Petit-Fernand
Thank you for your review, Jojo!
S
Rating: 5 out of 5
Great products and always on time delivery. Absolutely recommended.
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B
Rating: 5 out of 5
The site makes it easy to create attractive personalized labels. And shipping is fast.
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Response from Petit-Fernand
Many thanks :) Sandra , C-monetiquette Team
E
Rating: 1 out of 5
Poor quality stickers. Didn't peel off well. I'm disgusted at the price!
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Response from Petit-Fernand
Hello Emmanuelle, We are sorry to read your message. We invite you to contact us by email as soon as possible in order to help you. Have a nice day , Sandra , Equipe C-monetiquette
M
Rating: 5 out of 5
I liked the idea of iron-on labels right away, and I must say that for the jobs I do they are perfect. Already reordered for the third time! ??
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L
Rating: 5 out of 5
A safety, the first son's labels have withstood I don't know how many washes, both washing machine and dishwasher, intact! Impeccable customer service
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S
Rating: 5 out of 5
Quality labels, very happy with the service and I think the price reflects the quality. I saw my friend using these labels and I decided to try, so it's definitely a good recommendation. Ordered twice from them and will do again when needed. Clothes going perfectly in the wash, does not come out easily and doesn't damage the label.
Response from Petit-Fernand
Many thanks for choosing us! We also offer rewards for referring to a friend. I hope you enjoy the order!
A
Rating: 5 out of 5
Beautiful, durable labels that arrive early.
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Response from Petit-Fernand
Thank you very much for your message Ana :)
K
Rating: 5 out of 5
Great personalized products, convincing quality. Large selection - something for everyone. Any time again.
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Response from Petit-Fernand
Hello Katarzyna. We are glad that you find everything you need with us and that you enjoy shopping with us in every way!
F
Rating: 5 out of 5
Well made stickers and fast delivery
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V
Rating: 5 out of 5
The stickers are so great, I buy them from you again and again.
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Response from Petit-Fernand
Thank you for the review, Veronique!
T
Rating: 5 out of 5
Uncomplicated
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Response from Petit-Fernand
Thank you !
S
Rating: 5 out of 5
super nice! After my stickers somehow got lost in the post, the team sent them to me again! What customer service! I'd love to do it again and thank you very much!
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A
Rating: 5 out of 5
The quality is convincing. The stickers are intact after the previous washes!
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M
Rating: 5 out of 5
Good quality labels and logo combinations
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A
Rating: 5 out of 5
Great help for all moms.
Response from Petit-Fernand
We are glad to be of a help!
K
Rating: 5 out of 5
Fast delivery and beautiful goods
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L
Rating: 5 out of 5
I am super satisfied and can only recommend it to others.
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M
Rating: 5 out of 5
Easy to order, fast delivery and good product quality
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Response from Petit-Fernand
Thank you very much for sharing your opinion :)
L
Rating: 5 out of 5
Great! I love these labels!
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Response from Petit-Fernand
Nice :) Thank you for sharing your opinion Sandra , Equipe C-monetiquette
N
Rating: 5 out of 5
Super fast, great quality, with cute gift, friendly customer service - highly recommended!!!
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Response from Petit-Fernand
Hello Nina. Thank you for your review. We are pleased that you liked our products. Team Esistmeins
K
Rating: 5 out of 5
Product great, delivery fast
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Response from Petit-Fernand
Thank you for your review!
C
Rating: 5 out of 5
Fast Delivery to mailbox Easy to choose and create stickers
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Response from Petit-Fernand
Thousands of thanks for trusting us Carolina :)
G
Rating: 5 out of 5
Easy to order, quick delivery .Labels very clear to read .
Response from Petit-Fernand
Many thanks for the review, Geraldine! We are glad to know that everything went as expected ! Petit-Fernand Team
I
Rating: 5 out of 5
Quick delivery and an amazing quality!
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J
Rating: 5 out of 5
The products are great and of high quality
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Response from Petit-Fernand
Great :) We love to read comments like this :)
J
Rating: 5 out of 5
Lovely product, fast and efficiant
Response from Petit-Fernand
Thank you, Julie!
E
Rating: 5 out of 5
Nice products, well made, fast shipping, good value for money
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H
Rating: 5 out of 5
Very good article, fast delivery, absolutely recommendable.
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T
Rating: 3 out of 5
Unfortunately the order didn't arrive, I was asked to wait a little longer, but nothing arrived anyway. My order was then sent again and fortunately it arrived The first time I washed it, a sticker unfortunately came off
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Response from Petit-Fernand
Hello Tanja, thank you for ordering from us. We would like to apologize again for the Deutsche Post delivery services. Unfortunately, we have no control over them and therefore if they have lost your parcel, there is nothing we can do other than offer alternative shipping at our expense. We did this immediately when you contacted us. The labels should not come off if all instructions have been followed correctly. Please give us more details by replying to the email we send you. Team EsIstMeins
V
Rating: 5 out of 5
Good quality labels, the kids like them and the order is received quickly. What's more, the site is easy to use and accessible to all.
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Response from Petit-Fernand
Great! Thank you for sharing your opinion :) Sandra , C-monetiquette Team
M
Rating: 3 out of 5
Hello, I'm used to ordering labels from you and I've just noticed that they don't hold up as well on this latest order. Barely 2 or 3 passes through the machines and they come off. On the other hand, my 1st order was of exceptional quality. A bit of a shame
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Response from Petit-Fernand
Hello Bouchra, we apologize for this quality anomaly. We have contacted you by email in order to help you. Have a nice day. Sandra , C-monetiquette Team
S
Rating: 5 out of 5
Great product and fast delivery
Response from Petit-Fernand
Hi Stephanie, thank you very much for your review!
C
Rating: 5 out of 5
Rapid completion. Print as expected. Good adhesion, even after several rinses. Reasonable asking price. Small order quantities also possible.
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V
Rating: 1 out of 5
More than 20 days from order to receipt at home. It had not happened before but I had to claim it twice.
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Response from Petit-Fernand
Hi Vanessa, Your order was reshipped on 11/23. The estimated maximum delivery date may vary from 2 to 10 business days :) Sandra , Petit Fernand Team