The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
I placed an order on 20.10.2022. On 21.10.2022, I received an email that my order had been sent. But it has not arrived. On 28/10/2022 I sent an email complaining and received no reply. Then on 10/31/2022 I called them. They were very helpful when I called them. They created a new order again. And on 11/9/2022 I finally received the order. The quality of the labels is very good, and the designs are nice, but too much delay for me. They should change the delivery service.
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Response from Petit-Fernand
Hello Pablo, Thank you very much for your order and your review! We are sorry that the post office has lost your labels initially. We are doing everything we can to make the delivery more sufficient and will look for a new partner!
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Julia
Rating: 5 out of 5
Simply great. I've been ordering there for years and the quality is just right ????????????
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alessia S.
Rating: 5 out of 5
Sticky labels with cute and nice design, indestructible even in washing machine!!!
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Caro
Rating: 5 out of 5
This is the second time we have ordered name labels for our daughter and both times everything has been great. The labels stick very well.
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Maria Luisa R
Rating: 5 out of 5
Good product quality
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Response from Petit-Fernand
Thank you for your trust Maria Luisa :)
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Candida
Rating: 5 out of 5
Great product!
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Roberto T.
Rating: 5 out of 5
Very good quality clothing labels, once adhered to the fabric they did not come off.
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Czech A.
Rating: 5 out of 5
Everything is great for me!
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Stefanie B.
Rating: 5 out of 5
Stick great, look good. Very fast delivery, highly recommended ????????????????????
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Invité
Rating: 1 out of 5
I never received my order and never got my money back.
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Response from Petit-Fernand
We're sorry the delivery didn't work out :( I've just emailed you to solve your problem. Sandra , C-monetiquette Team
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Sarah
Rating: 5 out of 5
Fast shipping Super stickers that hold super. Very cute motifs *.*
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Orsola C.
Rating: 5 out of 5
Accurate and timely delivery. The labels are very nice
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Marie-Laurence Karine Ajello
Rating: 5 out of 5
Simple order, fast delivery, the result is always as expected, I regularly offer your labels on the occasion of a birth.
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sonia szygenda
Rating: 5 out of 5
Fast delivery, good quality labels, I've been using them for several years now, they correspond to my expectations, I'm very satisfied.
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Raphaelle De lisle
Rating: 1 out of 5
I never received my order. I wrote to customer service and never got a reply.
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Response from Petit-Fernand
Hello, we replied on October 30. I have just sent you an email to solve your problem. Sandra , C-monetiquette Team
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Noemie
Rating: 5 out of 5
Lovely quality and great service!
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Yesenia Luna
Rating: 5 out of 5
I am faithful to these labels every year and the quality is wonderful.
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Response from Petit-Fernand
Thousands of thanks for your trust Yesenia :)
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Giuseppe D.
Rating: 5 out of 5
First order perfect, second order of labels instead misplaced and they were kind enough to resend it to me at d other address! Just received! So I can confirm attentive customer service and a really efficient after sales! Rated 10 . Thank you very much!
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Rosa María Ares Ferreiro
Rating: 5 out of 5
It was what I expected. I love it.
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Response from Petit-Fernand
Thanks a lot Rosa Maria :)
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TD
Rating: 5 out of 5
Fast delivery, good quality and beautiful designs
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Silvia
Rating: 5 out of 5
I haven't actually applied the labels yet, but graphics and material look good to me (5 stars on trust)
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luciana A.
Rating: 5 out of 5
first time ke used qst labels I am very satisfied with the product
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yolanda
Rating: 5 out of 5
Excellent quality, treatment, shipping, price. What more could you ask for? Trust totsl
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Response from Petit-Fernand
Thousands of thanks Yolanda :) You don't know how excited we are to read messages like this :)
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Juju
Rating: 1 out of 5
Ordered a month ago, never received! Customer service answers me with automatic messages but no real answer and they don't want to refund me.
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Response from Petit-Fernand
Hello, unfortunately I don't see your order number here. Can you answer our messages by e-mail? That way I can help you (return the order or give you a refund) Sandra , Equipe C-monetiquette
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Mandy H.
Rating: 5 out of 5
I have ordered the stickers for the 2nd time and am delighted with them. Can only recommend it to others.
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Herkus
Rating: 5 out of 5
We in love with thermo water bottle! Toddler loves it so much! It's so amazing to have personalised thermo water bottle with you loved animals!
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Isabel
Rating: 5 out of 5
It is very easy to customize the labels, the different models are very useful for different purposes. You receive them immediately at home. 100% recommendable.
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Response from Petit-Fernand
Thank you very much for your confidence Isabel, we are very happy to read your message. Have a nice day :) Sandra
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Mama
Rating: 5 out of 5
Everything worked out great! Best quality
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María Teresa Gomar Climent
Rating: 3 out of 5
THE FONT SIZE COULD BE LARGER. IF YOU OVERDO IT A LITTLE WITH THE IRON, THE LABEL WILL BREAK DOWN. AT LEAST MY ENVELOPE WITH LABELS DID NOT HAVE THE PAPER THAT THE INSTRUCTIONS PUT ON IT. ANYWAY, IT IS A QUICK AND USEFUL IDENTIFICATION, ESPECIALLY IF IT CAN WITHSTAND WASHING, WHICH TIME WILL TELL.
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Response from Petit-Fernand
Hello and sorry if the instructions were not clear to you. There is usually a QR code on the envelope that allows you to access the instructions. There are only self-adhesive labels on your order, so there is no need to use the iron on. Mathilde , Petit Fernand Team
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Nghia Tran
Rating: 1 out of 5
Ordered 09.07.2022, never received. Wrote to customer service with no response. Finally I called and customer service made a new order. This one didn't arrive either. After several attempts by mail and phone without response I gave up. Now, 4 months later, I've asked for my money back. At least it worked.
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Response from Petit-Fernand
Hello, we're sorry the delivery didn't work twice :( Alessio , Team C-monetiquette
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Katia P.
Rating: 2 out of 5
Labels not arrived, good on the customer care who made me send them back but I still remain in trouble having to wait again. Basically two months to get labels that I need every day for the nest. You should make standard shipments faster, 10 days not even riding a horse and carriage.
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Response from Petit-Fernand
Good morning Katia, we apologize for this delay on the part of the postal service. I can confirm that the postponed order should be in the home stretch. We remain at your disposal and wish you a good day Alessio
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ANNIBEL CEBALLOS
Rating: 5 out of 5
I have been using the stickers for almost 4 years to identify everything in my daughter's school and camp, so far I have not had any problem, on the contrary, the school moms ask me a lot about them and I have recommended them a lot of times and almost all my daughter's class has already bought them?
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Response from Petit-Fernand
We are so happy to read messages like this :) Thank you so much for trusting us. Good day
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Julia
Rating: 5 out of 5
Very good quality. The stickers are very pretty and my children love them.
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Rebecca S.
Rating: 5 out of 5
Top!!! We are very satisfied with the stickers for objects and clothing?
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CDoor
Rating: 1 out of 5
Order still hasn't shown up and it's been over a month. Emailed their support a number of times and heard nothing.
Response from Petit-Fernand
Really sorry to read you didn't receive your order yet. We did answer your request on the 11th october. I just processed the refund.
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Anne B.
Rating: 5 out of 5
From the order to the delivery and quality of the goods, everything is top notch
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Debbie B.
Rating: 5 out of 5
Easy to order arrived promptly despite post office strikes would definitely recommend
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sophie levavasseur
Rating: 5 out of 5
Frankly nothing to complain about, fast delivery and quality products. On some garments the stickers don't stick but I know that this is not a quality defect, it's like anything else sometimes it doesn't stick! But I'm still delighted with my purchase !!!!
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Response from Petit-Fernand
Thank you for your confidence :)
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Annalisa M.
Rating: 5 out of 5
Great product Convenient practical useful
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Denis P.
Rating: 5 out of 5
Great stickers
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