The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
It's great how customizable they are, easy to iron into clothes and remove should you wish to donate or sell on. Stickers sit comfortably in shoes and I even sowed one on to a ruck sack to stand out more than an iron on (plus didn't want to melt bag) I ordered another batch and plan to continue to use them.
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Menica C.
Rating: 5 out of 5
Beautiful and durable
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Rocío Álvarez
Rating: 1 out of 5
I can't evaluate the order because I haven't received it yet. I wrote to customer service and they told me to keep waiting but it has been too long and I still have no order! I hope it will be resolved as soon as possible! Thank you
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Response from Petit-Fernand
Hi Rocio, we'll be in touch :)
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AF
Rating: 5 out of 5
This was my first time ordering thermoadhesive labels. Easy to use and well made. Appreciated the ability to pay by wire transfer.
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Maria V.
Rating: 1 out of 5
I have been waiting for a month, nothing has ever arrived ! It's a scam they just make fun of you.
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Response from Petit-Fernand
Good morning Maria, as communicated to you your order was not delivered due to an error on the shipping address. We have already sent you several messages to try to resolve your case anyway. Thank you for your understanding. Have a good day?
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VALERIA M.
Rating: 5 out of 5
Excellent product. I had labels printed to put on backpack & co for kindergarten. They are beautiful and well made.
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Riccardo P.
Rating: 5 out of 5
All good. Product, timing and delivery.
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Gema Sanchez
Rating: 1 out of 5
I have not received my order and I do not know how to claim it.
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Response from Petit-Fernand
We have contacted you by email to help you Gema, best regards
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Maria R.
Rating: 1 out of 5
I used your labels and they came off the clothes I wore. I have bought from you before and always recommended you but I don't know what happened this time
Response from Petit-Fernand
Hi Maria, we are very sorry that you had a faulty batch. Please, see our email with some solutions to offer.
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Celeste
Rating: 3 out of 5
10 days delivery time. Quality ok.
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Response from Petit-Fernand
Hello Celeste. We are sorry that you had to wait 10 days before you received your order. Normally the delivery time is 2-6 working days, but can sometimes be extended by the post office. We are working on this problem and looking for other suppliers. We apologize for the inconvenience.
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Stefania N.
Rating: 1 out of 5
Unfortunately, I was not satisfied this time: after only a few days of use, the cap no longer holds well and therefore leaks water bottle. Unfortunately as a result the water bottle is not usable. I am very sorry, especially since this is the first time I am not satisfied with the purchase.
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Response from Petit-Fernand
Good morning, we are sorry to hear that your order did not meet your expectations. We have sent you an email to find a solution to this inconvenience. Have a nice day ? Alessio
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Mari
Rating: 5 out of 5
Everything perfect as always. Fast and impeccable
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ELISA G.
Rating: 5 out of 5
Clothing labels and adhesive labels. Excellent value for money. I have already purchased them several times always satisfied
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Antonella A.
Rating: 5 out of 5
Orders always arrived on time, efficient and friendly customer service, I bought all kinds of adhesive labels, lunch boxes and bags, even for making gifts, my son thrilled with the patterns we could change each time.Highly recommended!
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eleonora P.
Rating: 5 out of 5
Gorgeous graphics and rendering. Super user friendly site. Very punctual. Truly satisfied
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Kaley L.
Rating: 5 out of 5
Great products I will always use them
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Mlle K
Rating: 5 out of 5
Site for personalized labels at the top. never been disappointed! little problem today: received the letter without labels inside and cmonetiquette will send it back to me so at the top! on the other hand, people are going crazy because stealing personalized labels what's the point?...? Thank you cmonetiquettes for your very responsive customer service!
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Response from Petit-Fernand
Thank you for sharing your message :) A beautiful day
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Sonia H.
Rating: 5 out of 5
Fast delivery, great quality, hold really well on clothes, always happy to return!
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Weronika
Rating: 5 out of 5
Simple project creation, beautiful product that fulfills its purpose well.
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Helena B.
Rating: 5 out of 5
I purchased labels for my son's clothes. Really well made and shipped faster than expected.
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G S.
Rating: 1 out of 5
Waste of money and quality. Paid £5(incl postage) for 10 tags and bought from my sons school 100 name tags for only £7.99(free delivery).
Response from Petit-Fernand
Hello, would be able to give us more details about the quality problem and the price over the email please?
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JESSICA C.
Rating: 5 out of 5
Fast and outstanding service
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Maria G.
Rating: 1 out of 5
Order not arrived
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Response from Petit-Fernand
Hello Maria Grazia, we are sorry for this delay on the part of postal services. We have sent you an email to ask you to confirm the address and find a solution. Have a nice day ? Alessio
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Stefania
Rating: 5 out of 5
The absolute best! Not only are the labels of very good quality, but also the staff is absolutely friendly and helpful. After years of ordering from them, for the first time there was a problem with the number of labels, well they solved it right away and very professionally!
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Francesca
Rating: 5 out of 5
I purchased clothing labels and a personalized cotton bag. I am very satisfied with the products in fact this is my third order.
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claudia A.
Rating: 5 out of 5
I have been satisfied as usual. I have been ordering labels from Petit fernand for both clothing and school supplies for years.
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Daniela M.
Rating: 1 out of 5
Order never arrived
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Response from Petit-Fernand
Good morning, we are sorry for this delivery delay. You should receive your order soon, we have sent you an email in reference. We thank you for your understanding Have a nice day ? Alessio
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Jo W.
Rating: 1 out of 5
Unclear where the labels go. Bought the ones that stick on to objects not clothes.
Response from Petit-Fernand
Dear Jo, we are sorry to hear that you could not find all the information about the labels. Can you please give us some mode details over the email?
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Silvia
Rating: 5 out of 5
Beautiful labels and fast shipping in a few days
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Valeria V.
Rating: 1 out of 5
I never received my order.
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly by the postal services. However, I confirm that we have reshipped as per your request. Have a good day ? Alessio
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Beatrice C.
Rating: 5 out of 5
Well made labels! Very cute and super sticky..very satisfied!!!
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CM
Rating: 5 out of 5
On-time delivery, good prices and nice products
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giovanna U.
Rating: 5 out of 5
Very good quality product, conforms to the description. Delivery made on time.
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Federica C.
Rating: 5 out of 5
Arrived quickly and super beautiful!
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Charo Delgado Castro
Rating: 1 out of 5
A fraud. I placed an order that never arrived and asked for a refund and after more than twenty days nothing has arrived. Scoundrels.
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Response from Petit-Fernand
Hello Charo, we are sorry to hear that you have not yet received your refund. In some cases it takes a little longer, depending on the bank. Good day
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Sindy H.
Rating: 5 out of 5
Super quality!!! Fast delivery. My son likes them very much!
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Elena L.
Rating: 5 out of 5
Arrived a can late but fi excellent quality .I am very satisfied.
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Victoria Lara
Rating: 5 out of 5
Great! The stickers are very resistant and beautiful and the delivery is super fast!
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Response from Petit-Fernand
Thank you very much for sharing your opinion Victoria. Good day :)
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Olha A.
Rating: 5 out of 5
Everything was perfect. Thank you very much
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M H.
Rating: 1 out of 5
Product not bad but the service is subterranean. It is advertised on the Instagram page with express delivery within 72h (costs almost 10). Unfortunately, in my case this was not the case. Instead of admitting the mistake and, if necessary, refunding the costs, they are now arguing about it and denying the corresponding advertising (but still visible).
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Response from Petit-Fernand
Hello, we do indeed advertise express delivery within 48 hours. If you click on the Instagram link, you will be redirected to the website where you will find all the information with the exact details. Since we make the personalized products, we also need time to make them before shipping. So it is 48 hours for production and 48 hours for delivery.
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