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I
Rating: 5 out of 5
Fast delivery, the labels are so pretty, lots of choice of colors and patterns!
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 000 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very satisfied with my order. The labels are very pretty and resistant to washing. I would recommend
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V
Rating: 5 out of 5
Great colors and quick to peel off in my opinion the stickers are good. Definitely recommend and will buy from you again
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S
Rating: 1 out of 5
I received a damaged gourd and have been trying to reach customer service by email and phone calls for weeks!
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Response from Petit-Fernand
We have sent you an email to help you. We apologize for this quality anomaly.
E
Rating: 1 out of 5
My order never arrived, I reported the problem and was advised to check that I had entered the correct information. All correct and to date I have never received anything
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Response from Petit-Fernand
Good morning We are sorry for this delivery anomaly by postal services. We have proceeded to send you an email to find a solution. Good day Alessio
G
Rating: 1 out of 5
I placed the order on 30/08/2022 We are at 22/09/2022 still nothing has yet to arrive
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Response from Petit-Fernand
Good morning We are sorry for this shipping anomaly by the postal services. We have proceeded to send you an email to find a solution. Good day Alessio
I
Rating: 5 out of 5
Very good product and fast delivery
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I
Rating: 5 out of 5
Fast shipping and easy-to-use labels.
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G
Rating: 5 out of 5
Product conforms to the picture, good quality. Quick delivery. I recommend it
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B
Rating: 5 out of 5
Great service! the labels are beautiful, my little girl loves them. fast shipping. i have been buying the labels for 3 years and have always been satisfied.
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P
Rating: 5 out of 5
Thank you, very good contact
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S
Rating: 5 out of 5
I have been relying on this platform for five years for labels, great stickers for accessories and clothes, I do not recommend the ones that stick on hot because I do not find them optimal.
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V
Rating: 5 out of 5
Very good value for money. Quick answers if you have questions
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H
Rating: 5 out of 5
I'm very satisfied with the products, but I have a minor problem with the shoe labels, which don't fit properly. It seems to me that with my last order, it was possible to stick a protection on them, which I didn't receive this time.
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G
Rating: 1 out of 5
Order never received, after sending an e-mail twice I never got a reply.
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Response from Petit-Fernand
We have sent you an email to help you. We apologize for this delivery anomaly.
D
Rating: 5 out of 5
Brilliant! The benchmark for children's clothing labels.
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M
Rating: 5 out of 5
Super good customer service Quality product I will order again
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P
Rating: 5 out of 5
Nothing to say, fast delivery and good customer service.
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R
Rating: 5 out of 5
Very reliable site super durable labels
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H
Rating: 5 out of 5
Fast parasiticide
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J
Rating: 5 out of 5
Labels arranged in a small booklet. They're perfect, practical and wash-resistant if you follow the instructions. Affordable price. I wanted to try out C MON ÉTIQUETTE and would definitely order again.
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E
Rating: 3 out of 5
Perfect self-adhesive labels. Glue very well, nice aesthetics. Fast delivery. Iron-on label a little disappointed. It melts a bit despite the parchment paper and the iron being well adjusted. Does not adapt well to certain fabrics. I've seen that sticky labels for clothes have just come out. Would be nice to have designs for teenagers.
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Response from Petit-Fernand
Hello Emilie, we're sorry to read this about the quality of the thermo labels. We invite you to contact us by email, with photos of the labels in question so that we can help you. Have a nice day!
J
Rating: 3 out of 5
The labels are attractive and consistent. The price is interesting. However, delivery times are much longer than indicated and customer service is non-existent as I never received a reply despite two emails sent several days apart...
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Response from Petit-Fernand
We are very sorry for our late response. We will contact you as soon as possible to help you. Have a nice day!
A
Rating: 5 out of 5
Very good experience. Quality labels. Very nice packaging and additional stickers very much appreciated.
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I
Rating: 5 out of 5
Top labels! too pretty my son adoré!??
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G
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello Gaziella, an email has been sent to reassure you that your order is on track.
S
Rating: 2 out of 5
products did not arrive on time, shipping via mail without tracking, ----EDIT: ----- I have to admit they were very kind and sent me back the labels and then the first ones arrived a little late as well. Problem maybe due to slow postal service. thank you regards
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Response from Petit-Fernand
Good morning, we are sorry for this delay. We have sent you an email to find a solution Good day ? Alessio
F
Rating: 5 out of 5
Great experience!!! I ordered a set of custom labels. The site is extremely easy to navigate and setting up the labels is simple and straightforward; there are so many combinations of images, colors, and fonts so you can customize them to your taste. The quality of the labels is excellent and the pad includes all the instructions for applying them correctly. Shipping was also quick, within a week I received my order, just in time for the start of kindergarten!
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J
Rating: 5 out of 5
Top of the line. Customizable and fast delivery. I bought two kits, one for the nursery and one for primary school. They are very complete and the labels are of good quality.
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M
Rating: 5 out of 5
I ordered thermoadhesive labels and stickers on August 30. The envelope was delivered in a few days (7/09). The pad that reaches the customer is very nice and complete with instructions. I was fully satisfied.
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M
Rating: 1 out of 5
What opinion did not come of it ????
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Good day Alessio
R
Rating: 5 out of 5
Excellent. Very fast shipping. Item arrived in less than a week with standard shipping. Very useful and practical labels, recommended for elementary schools.
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T
Rating: 5 out of 5
Super product...too bad you just use post for shipping :)
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M
Rating: 2 out of 5
Beautiful labels; colors and options numerous and nice well made. Unfortunately, the thermo stickers don't stay on well after two washes, in fact they just fall off and can't be resealed. The adhesive ones for clothing labels are much more valuable
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Response from Petit-Fernand
Good morning, please do not hesitate to contact us by email at [email protected] telling us uan photo of the defective product and we will do our best to find a solution. Good day Alessio
D
Rating: 5 out of 5
Beautiful labels, fast shipping, I have been buying them for 7 years now for my baby!
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I
Rating: 1 out of 5
Delivery times exceeded 3 weeks! It's just unacceptable
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Response from Petit-Fernand
Hello Lynda, we have contacted you by email in order to help you as soon as possible. Have a nice day!
S
Rating: 5 out of 5
Beautiful, durable and easy to attach labels
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E
Rating: 1 out of 5
I placed an order for school labels and thermo adhesive labels on September 2. As of today September 22,I still have not received anything I ordered,I tried resetting my account password to write to customer service and I never received an email acknowledgment for the password change despite the procedure being done correctly.I am not at all satisfied with the service.
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Response from Petit-Fernand
Good morning Emanuela, we are sorry for this anomaly on the part of postal services. We have sent you an email to find a solution. Good day Alessio
L
Rating: 1 out of 5
Lame! Never received my order of labels several tries of complaint without answers!!!!
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Response from Petit-Fernand
We have contacted you by email in order to help you. We apologize for the delay in responding. Have a nice day Emilie
A
Rating: 5 out of 5
I had already purchased a water bottle and stickers a few years ago. This time I got two water bottles and mugs. I really like the products, they are of very good quality, and they arrived very quickly.
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