English 
N
Rating: 5 out of 5
Perfect ? the labels are really cool
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 52 940 published reviews
Summary of reviews
The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Reviews 1, 2, 3 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Hello, I'm satisfied with the order, the work is accurate, compliant and the delivery time is fast.
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F
Rating: 5 out of 5
Useful labels, very practical to use. Satisfied with our purchase.
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A
Rating: 5 out of 5
Nothing to say!!!!perfect
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S
Rating: 5 out of 5
Perfect perfect fast delivery
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M
Rating: 5 out of 5
Simple site, good value for money. I recommend
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J
Rating: 5 out of 5
Gourds are great for kids. They love the designs on their water bottles and go everywhere with them. The cap closure system is very well thought out. No risk of leakage.
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R
Rating: 5 out of 5
Everything went really smoothly
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Response from Petit-Fernand
Thank you for your order from Esistmeins, Rosemarie!!!
G
Rating: 3 out of 5
They came off after the first wash, too bad! I ordered them so many years ago but they were fine but now
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Response from Petit-Fernand
Hi Cristina, An email has been sent to you to help you with the self-adhesive labels. Have a nice day!
A
Rating: 5 out of 5
Excellent service and product quality.
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R
Rating: 3 out of 5
Very practical even if I would have liked a little more choice in the designs and very disappointed by the shoe labels which faded after 2 weeks.
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Response from Petit-Fernand
Hi Rebecca, Thank you for your feedback, and so sorry about your shoe tags. We have contacted you by email to help you as soon as possible. Very nice day to you
S
Rating: 5 out of 5
I have already ordered several times, they are super stickers and hold really well. Will certainly order more often with 2 children Thank you
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Response from Petit-Fernand
Thank you, Sabina, for being our loyal customer!
G
Rating: 3 out of 5
Unfortunately the tags didn't hold on some garments. Otherwise affordable price and nice labels.
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Response from Petit-Fernand
Hello Djemaa, Thank you for your time on the phone. Very nice day
H
Rating: 5 out of 5
Very practical and fun
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Response from Petit-Fernand
Thank you very much for your confidence Huguette!
S
Rating: 5 out of 5
Big disappointment! I was delivered too late. 15 days. My son had already returned from his discovery class when I received the labels. I was advised to use your site because I was told that they were delivered within 3 days. Unfortunately, this was not the case for me.
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Response from Petit-Fernand
Hello Sophie, We apologize for the delay in your order. We have just sent you an email. Have a nice day!
N
Rating: 5 out of 5
The labels are very nice and arrive quickly, very cool models.
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Response from Petit-Fernand
Thank you very much Nerea :)
M
Rating: 5 out of 5
The site is very easy to use, with a wide choice of customization options. The prices are very fair and the quality is really top-notch, with no defects and solid materials! Shipping was fast and everything was very well packaged in a pretty 0-waste box. I would recommend 100%.
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H
Rating: 5 out of 5
Good product, holds well. Never any shipping problems. No complaints. I love it, with all the backgrounds and designs, there's so much to choose from.
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M
Rating: 5 out of 5
Great products. Top gifts !
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
P
Rating: 5 out of 5
Fast shipping and the labels will say so much even in the dryer. So satisfied that I will order more and have recommended them to other moms
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L
Rating: 5 out of 5
Excellent quality as always
Response from Petit-Fernand
Many thanks for your review, Luciana!!!
L
Rating: 2 out of 5
Labels don't fit?
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Response from Petit-Fernand
Hello Ludivine, Sorry again that the labels don't fit. Thank you for your time on the phone. I can confirm that they will be resent again. Have a nice day!
C
Rating: 1 out of 5
Never received the labels
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Response from Petit-Fernand
Hello Olympe, Thank you for your message. We have sent you an email to help you. Have a nice day!
G
Rating: 1 out of 5
Customer service was the worst I have experienced. I placed my order from an advert they put up on Instagram, assuming it would take me to the advertised product. This was not what it did and I ended up purchasing the wrong item due to false advertisement. I explained my situation to them in an email and asked if I re buy was there any chance I could have a free shipping code due to the misleading advertisement and they simply couldn't care less as they had their money already. If it wasn't for the false advertisement links I wouldn't have been in that position. Rude, rude rude.
Response from Petit-Fernand
Hi Gemma! As we mentioned in the emails ,we can not provide with the discount code upon request or to change the type of the labels after the shipping of the products. We wishing a good day.
M
Rating: 5 out of 5
Very happy with my order! ( snack box and gourd ) very good quality and well thought out and above all top personalization! Next order will be for labels for the nursery?
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A
Rating: 5 out of 5
Very practical and easy to use. 100% recommended
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T
Rating: 5 out of 5
I have already ordered several times. Excellent service and quite fast. Good quality labels
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Response from Petit-Fernand
Thank you very much for your trust Tatiana :)
L
Rating: 1 out of 5
I don't normally leave bad reviews but this company should be avoided at any cost! Their products are very expensive and bad quality. I bought two bottles which cost nearly £40 and the flask stopped working after a few uses. Also bought the iron labels and what horrible quality. They are all peeling off after first wash.
Response from Petit-Fernand
Hi Lulu, we are sorry to hear about this. Can you please contact our customer service with more details so we can find a suitable solution for you?
V
Rating: 1 out of 5
Unfortunately, I still haven't received the missing stickers (paid for long ago). After I complained about it, I received a very friendly email saying that the stickers would be sent immediately. Unfortunately it has not happened.
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Response from Petit-Fernand
Hello Viktoriya, we are very sorry about the delivery problem! We will resend you the order on May 27th and hope it will arrive soon. Please, contact us again if you have any further questions.
C
Rating: 1 out of 5
Very disappointed. Purchase for clothes that I will not renew. Labels all unstuck on 1st day !!!!!
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Response from Petit-Fernand
Hello Elodie, We have just contacted you by email to help you with the labels in question. Have a nice day!
A
Rating: 5 out of 5
Fast shipping, quality products ????
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Response from Petit-Fernand
Top notch! Thanks Anne-Sophie :)
A
Rating: 3 out of 5
Fast delivery
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Response from Petit-Fernand
Great! Thanks for your feedback!
B
Rating: 5 out of 5
Perfect quality label quick order
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C
Rating: 5 out of 5
Hello, following an initial problem of not receiving my order, you were super responsive and I received the order well redone. Thank you Mrs Lemaître Coralie.
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Response from Petit-Fernand
Great! Thanks for sharing your opinion with us!
R
Rating: 5 out of 5
Great labels. Very useful and cute x mark items, clothes and shoes. I have been buying them since my son was born ( 9 years old!!) and have always been great! They stand the test of time and washing even the dryer! Lately I have only had a bit of a delay in delivery, but all solved great thanks to attentive and effective customer service. I recommend the purchase.
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Response from Petit-Fernand
We are glad you are satisfied with your experience. We thank you and wish you a good day! ?
D
Rating: 5 out of 5
I always adore my products from Petit-Fernand. I love the designs; how easy it is to order and choose the various designs; the speed of delivery; and the way they arrive packaged together to keep them neatly in my drawer and with free stickers for the kids.
Response from Petit-Fernand
Hi Diane. Many thanks for the lovely review! We are glad that you like all the parts of our products!
Y
Rating: 5 out of 5
I received my labels on time! They are beautiful!
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I
Rating: 5 out of 5
Uncomplicated and competent employees. Top quality. Everything perfect ????????
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Response from Petit-Fernand
Many thanks for the 5 stars !!!
B
Rating: 5 out of 5
Fast delivery, excellent quality.
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Response from Petit-Fernand
We thank you !
D
Rating: 5 out of 5
First and last name labels purchased for kindergarten garments. Very organized site, extensive customization of graphics, size and quantity of labels, order finalization intuitive and very fast. Great prices. Fast shipping, really aesthetically pleasing product, very neat, even attached a small free gift. I also confirm the quality of the labels, which to date (almost 2 months) have withstood washers and dryers.
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