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A
Rating: 5 out of 5
Perfect labels. The package took 10 days to arrive. But given the time (back to school) I think this is normal. I will continue to buy from the site.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 804 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 2, 3 and 5 stars
Reset filtersC
Rating: 5 out of 5
I did not receive my order due to the carrier, I wrote to them and they sent me a new order at no additional cost. I appreciate your imminent solution. Thank you
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Response from Petit-Fernand
Thank you very much Clara :)
F
Rating: 1 out of 5
Unable to order despite numerous attempts. There are bugs throughout the ordering process. My account had been deleted, then an error message in Spanish when paying (even though I'm ordering from Belgium). In short, after 5 attempts, I gave up.
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Response from Petit-Fernand
We are very sorry to read your message. Our IT team has resolved this technical incident. Have a nice day!
M
Rating: 5 out of 5
1st order very satisfied the site is very clear to personalize fast delivery also thank you
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Response from Petit-Fernand
Thanks a lot :)
I
Rating: 1 out of 5
It's been almost a month since I placed the order but I haven't received the labels yet!!!!!.
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Response from Petit-Fernand
Ivana, thank you very much for your time on the phone. We will confirm the reshipment again. Please let us know if you need anything else.
I
Rating: 5 out of 5
Meets our expectations
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M
Rating: 1 out of 5
I have not received my order, placed the first week of September, and I have not received any solution to date. And it is now October 2nd.
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Response from Petit-Fernand
Dear Martina, we are waiting for your reply by email so we can help you. Good day
M
Rating: 3 out of 5
Could be good if it weren't for the adhesive ones that in markers and crayons tend to come off and you have to tape them. So sufficient.
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Response from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
S
Rating: 5 out of 5
Highly recommend
A
Rating: 1 out of 5
Order never arrived! After 3 emails sent to report it, still no answer! However I have been debited... Abusé ! I'm going to continue my e-mail reminders because they receive them well, I have an automatic e-mail that replies to me!
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Response from Petit-Fernand
Hi Audrey, we're really sorry to read this. Please send us an email and leave us your phone number at: [email protected] We'll call you back as soon as possible.
I
Rating: 5 out of 5
Perfect, very good experience, I recommend 100%.
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C
Rating: 5 out of 5
Excellent communication, simple purchase process and promptness in the elaboration, also the shipment was quite fast. I loved them, highly recommended.
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M
Rating: 5 out of 5
Very practical all the labels. Fast shipping.
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K
Rating: 1 out of 5
I have not received my order over 5weeks now. No contact number to call them and if you email they don't respond correctly. Very disappointed
Response from Petit-Fernand
Dear Kay, you provided with the incomplete address and therefore your order could not reach you. Please, see more details and a few solutions over the email.
M
Rating: 5 out of 5
I have been collecting here for years now both adhesive labels for objects for thermoadhesive for clothing and I must say that I am super satisfied both for the quality of the product and for the impeccability of the service excellent precise and punctual thank you very much
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Response from Petit-Fernand
We are glad you are satisfied with our products. We thank you and wish you a good day! ?
P
Rating: 3 out of 5
Aesthetically beautiful labels but some were not properly pre-cut and would not come off.
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Response from Petit-Fernand
Good morning, we are sorry to hear that the order did not meet your expectations. please feel free to contact us by email at [email protected] communicating a photo of the defective product and we will do our best to find a solution Alessio
V
Rating: 3 out of 5
I had aquaistas before and always got along well, but this time..I got personalized labels for clothing and objects. Unfortunately only one sheet was for garments to be glued with iron, the rest were simple stickers..and honestly 30 euros for stickers
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Response from Petit-Fernand
Good morning Valeria, you were able to choose the type of labels when ordering. We have therefore produced the requested labels. We thank you for your understanding Have a nice day ? Alessio
V
Rating: 5 out of 5
Everything is perfect!
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L
Rating: 5 out of 5
So pleased with my stickers for my daughters clothing and bag etc for nursery. These stickers are really good quality. Perfectly presented as well in the booklet - will certainly be ordering more!
P
Rating: 3 out of 5
I like the material very much but it has arrived too late.
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Response from Petit-Fernand
Hello Patricia, thank you for your trust, and we apologize for the delay. Good day
D
Rating: 5 out of 5
I love the labels, my daughters love to mark their school or camp stuff with them, they are fun and colorful. Ahh and very resistant!
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C
Rating: 5 out of 5
This is the second purchase of object labels I make on this site, in the first case small (1 line) for school supplies, in the second case large (4 lines) for other materials. Products delivered in about a week, matching expectations, with excellent adhesive capacity. Reasonable price. Very satisfied.
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L
Rating: 1 out of 5
I haven't received yet my stickers, I didn't got any update that they where delivered or anything
Response from Petit-Fernand
Dear Linda, after the conversation over the phone , we confirm that we will remanufacture and send the order again! Apologies for the inconvenience.
C
Rating: 5 out of 5
Fun and colorful, the children chose and eagerly awaited them. The labels gave originality and color to the school materials.
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F
Rating: 1 out of 5
I never got the product ( the labels)
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Response from Petit-Fernand
Good morning, we are sorry for this delivery anomaly. Please feel free to email us at [email protected] confirming your shipping address and we will do our best to find a solution. Have a nice day ? Alessio
V
Rating: 5 out of 5
I am very satisfied with the order received.
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C
Rating: 1 out of 5
I have not received
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Response from Petit-Fernand
Good morning Cristina, We have sent you a private email to help you as soon as possible.
E
Rating: 5 out of 5
Good product at a good price.
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S
Rating: 5 out of 5
Easy to use website. Fast delivery and good quality products at a great price compared with similar suppliers.
I
Rating: 5 out of 5
Everything as requested, arrived in a short time. Excellent quality!!! Super recommended!
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N
Rating: 3 out of 5
Fun stickers for kids, they recognize their stuff with them. Delivery took longer than expected.
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Response from Petit-Fernand
Thank you very much for your message Nerea, and sorry for the delay.
S
Rating: 5 out of 5
I've placed several orders already and NEVER have I been disappointed, the labels reflect the mock up on the site and are of excellent quality - I've applied them to items I put in the dishwasher and they haven't come off!
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E
Rating: 5 out of 5
Excellent quality stickers. The only thing is that they take a long time to arrive, but very good.
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M
Rating: 5 out of 5
Good print, nice stickers, fast delivery.
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A
Rating: 5 out of 5
Excellent quality labels, aesthetically beautiful and well placed on a convenient booklet, fast service, convenient and intuitive customization from the website. Very satisfied.
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
M
Rating: 3 out of 5
Beautiful self-adhesive stickers. A pity that after the second wash a few of them fell off.
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Response from Petit-Fernand
Hi Miriam, thank you for your message. In order to help you with the stickers that have peeled off, we invite you to send us an email with your order number and a photo of the stickers. We leave you the email : [email protected]
M
Rating: 5 out of 5
Great stickers for school!
C
Rating: 3 out of 5
Product as pictured, nice colors. Very cute bags, printed well. Love her personalized mini beauty!!! The labels are easy to personalize and use. I did not give 5 stars because I found that some of the labels after the first wash started to peel off a bit in the ends, despite following the directions provided.
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Response from Petit-Fernand
Good morning Chiara, It is not normal for labels to come off if the instructions were followed correctly. Please feel free to contact us by email at [email protected] telling us a picture of the defective product and we will do our best to find a solution. Have a nice day ? Alessio
C
Rating: 5 out of 5
These stickers do not budge! No peeling/fading. Super happy and will always use Petit-Ferdinand
T
Rating: 5 out of 5
They are super nice and easy to put on.
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