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F
Rating: 5 out of 5
Good service, very quick turnaround Thank you
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 56 670 published reviews
Summary of reviews
Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.
Reviews 1, 2, 3 and 5 stars
Reset filtersK
Rating: 5 out of 5
Super fast processing. Super processing.
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M
Rating: 5 out of 5
Everything perfect and on time as always.
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C
Rating: 5 out of 5
All good! Fast shipping.
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Response from Petit-Fernand
Dear Claudia, thank you very much for the 5 star feedback!
M
Rating: 5 out of 5
Perfect! Fast and high quality, I've been ordering them for years and I'm always so satisfied.
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B
Rating: 5 out of 5
I am now a regular customer and only order the name stickers for my daughter here. They impress with their durability and quality. The designs are also very beautiful
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Response from Petit-Fernand
Hello Bianca! Thank you for being our customer for so long! We're glad your daughter is enjoying the labels!
E
Rating: 1 out of 5
Never received Mail sent to customer service almost 15 days ago 0 returns No reply received Please contact me Or refund me Pr info... on my last order... the labels didn't stick.... The ... never received
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Response from Petit-Fernand
Hello Emilie, thank you for your message. You wrote to us on January 13th and I replied on January 14th asking if the delivery address was correct. Without a reply from you, we are unfortunately unable to take any action. Looking forward to hearing from you, Very nice day! Bea
M
Rating: 5 out of 5
Fast delivery, and with lots of choice my daughter has fun choosing the little design and color she wants. Thank you
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Response from Petit-Fernand
Thank you so much Mélodie! Glad to hear it! Lovely day to you! Bea
S
Rating: 5 out of 5
Top my order
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J
Rating: 2 out of 5
I paid for express delivery, and the package arrived 72 hours later. Chronopost was labelled "standard delivery".
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Response from Petit-Fernand
Hello Jérémie, our personalized products are manufactured and delivered to the postal service within 48 working hours. In your case, delivery took 24 hours. I remain available and wish you a beautiful day! Bea
S
Rating: 5 out of 5
It's great that you can choose and create different designs. My iron-on labels turned out really nice and arrived in perfect condition. Delivery took a little longer than usual, but that wasn't a problem for me - thumbs up!
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L
Rating: 5 out of 5
Fast delivery and super quality of the goods Uncomplicated processing
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C
Rating: 5 out of 5
I am very satisfied. Will order again (:
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N
Rating: 5 out of 5
Beautiful
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S
Rating: 5 out of 5
Order received in qq days quality labels, I recommend mm in machine they do not move. Thank you for my label?
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L
Rating: 5 out of 5
Very happy with my purchase!
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M
Rating: 5 out of 5
Fast delivery and quality products. In particular the labels for clothes without ironing. When you have more children there is definitely no time to take the iron just for a small label. They wash perfectly and my daughter loves them.
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N
Rating: 5 out of 5
This is not the first time I have ordered and I am always very satisfied. The durability of the adhesive labels for clothing is also great and they are easy to remove if you want to resell clothes again.
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N
Rating: 5 out of 5
Everything top! Gladly again
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R
Rating: 5 out of 5
The labels arrived in record time, which was great! The possibility of making only one or two sheets makes it possible to make a very appreciated gift to test with somebody of its entourage for example. I'm delighted
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E
Rating: 5 out of 5
Very useful and especially durable labels
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Response from Petit-Fernand
We thank you for your review. Have a great day and see you soon on Petit-Fernand! ?
S
Rating: 1 out of 5
Still not received my order, where is it?
Response from Petit-Fernand
Hi Sarah, Sorry to hear that you still did not receive your order. Could you please confirm your address with the customer service so we can resend to you the missing goods?
A
Rating: 5 out of 5
Pictures beautiful, App easy and delivery fast :-)
S
Rating: 5 out of 5
They stick very well and are easy to remove. I love the stickers for clothes without ironing!!!
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S
Rating: 5 out of 5
Delivery a little late but great product.
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L
Rating: 5 out of 5
Lovely quality, quick delivery, have ordered more.
G
Rating: 5 out of 5
Labels look lovely and easy to apply. Also survived washing and tumble drying with no issues.
M
Rating: 5 out of 5
Fast shipping, great products.
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E
Rating: 5 out of 5
Excellent quality and reasonably priced with very quick delivery
Response from Petit-Fernand
Dear Emma, we apreciate your positive review! Thank you for been our customer!
C
Rating: 5 out of 5
Always easy to order, an incredibly quick service and these stick on labels WORK! I would only ever use this company ??
A
Rating: 2 out of 5
Labels that don't stay on after the first wash. It's a shame because I liked them
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Response from Petit-Fernand
Hi Anne-Sophie, I'm sorry you're having trouble with the labels. It's not normal for them to come off. I've sent you an e-mail so that we can better understand the problem and provide you with a solution as soon as possible. Looking forward to hearing from you, I wish you a wonderful day! Bea
S
Rating: 5 out of 5
Best sticker labels
Response from Petit-Fernand
Dear Susana, we are thankful for your review!
G
Rating: 5 out of 5
Very serious company not only for the quality of the products they offer but also for the after sales. I had a problem with water bottle caps, I was followed up excellently, the company took care of the problem immediately. For me top notch! I thank and appreciate so much the work you do for your customers, especially Mr.Alessio for the kindness and timeliness in solving the problem Greetings Marialuisa
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Response from Petit-Fernand
We sincerely thank you for your loyalty and your review. Have a nice day and see you soon on Petit_Fernand ?
R
Rating: 5 out of 5
Good experience. The products are of good quality and received on time.
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L
Rating: 5 out of 5
Fast delivery
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J
Rating: 5 out of 5
Excellent labels hard wearing and easy to use !
Response from Petit-Fernand
Thank you Julie, we are glad to hear that your enjoy our products!
E
Rating: 3 out of 5
Too bad there isn't a size below for the object labels.
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Response from Petit-Fernand
Hello Elea, thank you for your message. We take note of your comment and wish you an excellent day! Bea
A
Rating: 5 out of 5
I tried different brands and I highly recommend Petit-fernand. The quality is great and the designs are very cute. My daughters are looking forward to the extra stickers for them always!!
Response from Petit-Fernand
Dear Ana, thank you for 5 starts review! Are are glad your daughter always happy with the stickers!
M
Rating: 5 out of 5
Second time ordering with Petit-Fernand. Ordered some sticky labels this time instead of ironing as since September they are starting to peel and get lost in washing machine. Recommendable sticky better than ironing. Got more shoe labels, they are great! even to put in water bottle. Arrived even earlier than last time. Love the colours and all the extra pics you can add to the labels so the kids can identify them, not just for the name. I will be definitely ordering from them again
Response from Petit-Fernand
Thank you for great review! We are happy to hear about your positive experience! By the way iron-on labels are not supposed to peel of at all. Please, contact our customer service for a replacement or more details.
M
Rating: 5 out of 5
The quality of the stickers is to our satisfaction. The last time we ordered the stickers was a year ago, and they never came off from our kids' clothes, containers or bags. The design of those stickers looks very good too.