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J
Rating: 5 out of 5
Third year of school, third year of ordering. It's perfect
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 052 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersE
Rating: 5 out of 5
Perfect, as always, plus, the new labels with glitter are great.
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M
Rating: 5 out of 5
I have been ordering the labels for years, they are always just as good, I recommend them
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M
Rating: 5 out of 5
Perfect thank you
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A
Rating: 5 out of 5
very responsive label compliant
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J
Rating: 5 out of 5
I recommend
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B
Rating: 5 out of 5
First order for me I am very happy with my purchase I recommend
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S
Rating: 1 out of 5
Used named labels, followed instructions and left for 48hrs. Within first wash all labels fell off in the wash. Very disappointed
Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
A
Rating: 5 out of 5
Satisfied with my purchase
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E
Rating: 5 out of 5
Perfect
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N
Rating: 5 out of 5
Top
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N
Rating: 5 out of 5
Nice product , excellent customer service
J
Rating: 3 out of 5
Quite a quick process but poorly stapled product which affects some labels
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Response from Petit-Fernand
Dear J-L Patrick,
Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email :)
Best regards,
The C-Monetiquette team
Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email :)
Best regards,
The C-Monetiquette team
M
Rating: 5 out of 5
Very good product. I recommend
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A
Rating: 5 out of 5
Perfect as always
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A
Rating: 5 out of 5
Quick and efficient
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L
Rating: 5 out of 5
They are perfect!!! Super comfortable, and at home in 24 hours
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L
Rating: 5 out of 5
Perfect, Compliant with the order.
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J
Rating: 5 out of 5
Great product
M
Rating: 5 out of 5
Always very satisfied with the labels for my children, top-notch
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S
Rating: 5 out of 5
Fast delivery, and quality label! I order every year, the labels change and adapt according to my son's age
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P
Rating: 5 out of 5
very good thank you
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F
Rating: 5 out of 5
I am delighted, shipment as described and fast for me living in Belgium
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K
Rating: 5 out of 5
Great for the second year
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F
Rating: 5 out of 5
Perfect. Very nice labels
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M
Rating: 5 out of 5
Quality label and design suitable for children
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B
Rating: 5 out of 5
perfect perfect perfect super quality
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C
Rating: 2 out of 5
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
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Response from Petit-Fernand
Hello Caroline,
Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.
Best regards,
The C-Monetiquette team
Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.
Best regards,
The C-Monetiquette team
F
Rating: 5 out of 5
Super!! I am satisfied with my order
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C
Rating: 5 out of 5
Still very satisfied!!! Labels that stick incredibly well, even reused
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M
Rating: 3 out of 5
On some clothes, they detach with gentle machine washing
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Response from Petit-Fernand
Hello MELYSE,
Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem :)
Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem :)
H
Rating: 5 out of 5
Fast delivery and looks very good.
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Response from Petit-Fernand
Good day, Heike,
thank you very much for your wonderful review. It is nice that we could meet your expectations.
Have a nice day,
Customer Service EsIstMeins
thank you very much for your wonderful review. It is nice that we could meet your expectations.
Have a nice day,
Customer Service EsIstMeins
A
Rating: 5 out of 5
Completely meets my expectations. Beautiful quality of the labels and the stamp, to see on the duration
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M
Rating: 5 out of 5
Very satisfied with the clothing labels, they are sturdy and stick well to the clothes. The labels are very pretty and the delivery is fast.
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G
Rating: 5 out of 5
Product content (clothing labels): we have 4 kids and, after discovering Petit-Fernand for the first one, we have always "used" it for the other 3 as well. If I may give a piece of advice, it's not very clear from the website how the colors will turn out (given that we have never had any unpleasant surprises).
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C
Rating: 5 out of 5
Cute and well-made labels
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C
Rating: 5 out of 5
Speed in delivery, ease of use. Lots of different models. Super pretty. Very responsive customer service. I recommend.
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S
Rating: 5 out of 5
excellent quality and really affordable prices!
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J
Rating: 5 out of 5
Very practical.
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E
Rating: 5 out of 5
Always great! And fast delivery!
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