English 
T
Rating: 5 out of 5
Perfectly in accordance with the order
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 153 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersA
Rating: 5 out of 5
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Response from Petit-Fernand
Hello Andrea,
We greatly appreciate your feedback.
We would love to assist you again soon!
Have a good day,
Camille Petit-Fernand
We greatly appreciate your feedback.
We would love to assist you again soon!
Have a good day,
Camille Petit-Fernand
E
Rating: 5 out of 5
perfect
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R
Rating: 5 out of 5
I was hesitant about buying these, I really didn’t think they would handle the washer and dryer but I was so wrong, they are absolutely amazing, I have put them on both my girls clothes and they haven’t budged. My first order didn’t arrive but I contacted customer service who said I could either have my stickers made again or a full refund. I opted for the stickers to be made again as I still wanted them. Customer service with this company is amazing and so is the product. When my stickers run out I will definitely order more. I’m a customer for as long as the kids stuff need labelled
Response from Petit-Fernand
Your satisfaction is our joy, Rachel! 😊
Chiara, Petit-Fernand
Chiara, Petit-Fernand
G
Rating: 5 out of 5
Perfect, efficient and fast !!
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A
Rating: 5 out of 5
Very nice service, excellent quality, fast. Perfect!!
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S
Rating: 5 out of 5
Super cool labels
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T
Rating: 5 out of 5
Great labels long lasting plenty choice. Wouldn't use anything else
Response from Petit-Fernand
We are glad to have pleased you, Tracey! 😃
Chiara, Petit-Fernand
Chiara, Petit-Fernand
I
Rating: 2 out of 5
The delivery is too long, I have not yet received my order, yet I paid for a relay delivery to make it faster
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S
Rating: 2 out of 5
Product arrived and wasn’t happy with the quality
Response from Petit-Fernand
Dear Sarah,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
C
Rating: 5 out of 5
Very happy with my order
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K
Rating: 5 out of 5
Very good product and very pretty
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J
Rating: 5 out of 5
Very good
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C
Rating: 5 out of 5
Great!
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G
Rating: 5 out of 5
As described, fast delivery. Top notch
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M
Rating: 5 out of 5
Perfect! Fast shipping and excellent quality
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S
Rating: 5 out of 5
Very happy with my purchase for my son!
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C
Rating: 5 out of 5
Perfect and very practical!
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J
Rating: 3 out of 5
On one bottle, the cap fell off after a few days, so that the needle is sticking out of the holder and the toddler can no longer use the bottle for safety reasons. On the second bottle, after about 2 months of use, the writing has peeled off (only hand washing, no machine). The product itself is nice, but the quality of the individual parts and the print leaves much to be desired.
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Response from Petit-Fernand
Good day Juana,
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
Thank you very much for your review. I am very sorry to hear about this inconvenience regarding your order. I have just contacted you to offer you a solution.
Have a nice day,
Customer Service EsIstMeins
N
Rating: 5 out of 5
Super
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F
Rating: 5 out of 5
Very responsive and commercial after the broken cap of an old reference. It is greatly appreciated!
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E
Rating: 5 out of 5
a great product easy to use
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A
Rating: 2 out of 5
The labels were delivered quickly but the cutting quality is very poor. The labels do not come off the notebook, you have to pull a bit in all directions. I have ordered several times but this time I am disappointed...
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Response from Petit-Fernand
Hello Apolline,
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
Thank you for your feedback.
I regret to read that your labels are difficult to remove from their supports.
In order to assist you better, I have just contacted you.
Have a nice day,
Camille C-MonEtiquette
C
Rating: 5 out of 5
Simplicity, speed, and good products, what more could you ask for!
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C
Rating: 5 out of 5
The colors are accurate, the quality is great. The waiting time for reception is acceptable. I recommend C-Monetiquette
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C
Rating: 5 out of 5
Perfect, super practical I recommend it with my eyes closed!!
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W
Rating: 5 out of 5
I took the kindergarten and primary packs. Great. A time saver for parents. And happy children with pretty labels. Thank you and well done.
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V
Rating: 5 out of 5
Very well
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L
Rating: 5 out of 5
Great customer service
Response from Petit-Fernand
Thank you for your kind comment Laura! 🙌
Chiara, Petit-Fernand
Chiara, Petit-Fernand
R
Rating: 5 out of 5
Perfect, I recommend +++
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A
Rating: 5 out of 5
Very practical. Nice presentation in a booklet. I recommend.
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E
Rating: 5 out of 5
Perfect! Meets my expectations.
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C
Rating: 5 out of 5
I have been ordering labels from the Petit Fernand website for years because the quality is excellent.
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Response from Petit-Fernand
Her satisfaction is our joy, Manuela!
Chiara, Petit-Fernand
Chiara, Petit-Fernand
S
Rating: 5 out of 5
Everything went well, the labels are of good quality
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R
Rating: 1 out of 5
My first set of labels from 2023 are so much better than the set I just recently ordered. The new stickers are so hard to peel off from the booklet, when I do eventually get it off it’s usually crumpled up. Really disappointed
Response from Petit-Fernand
Dear Rachel,
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
We will contact you shortly via email to assist and resolve the issue.
Best regards,
Chiara, Petit-Fernand
E
Rating: 5 out of 5
Great site, great articles, and fast shipping
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Response from Petit-Fernand
We are happy to have satisfied you, Elisa!
Chiara, Petit-Fernand
Chiara, Petit-Fernand
E
Rating: 5 out of 5
Happy with the label
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A
Rating: 5 out of 5
Perfect for school supplies !!
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M
Rating: 1 out of 5
The quality has worsened; the labels do not peel off...it's a shame because I have been a customer for five years and this time has been the ONLY one with such a bad experience. I don't know what happened but the quality has substantially declined. Thank you
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Response from Petit-Fernand
Hello M,
Thank you for your loyalty
We are sorry to hear that this time you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you
Have a nice day,
Camille Petit-Fernand
Thank you for your loyalty
We are sorry to hear that this time you are having difficulties peeling the labels from their backing.
To help you as best as possible, I have just contacted you
Have a nice day,
Camille Petit-Fernand
M
Rating: 5 out of 5
Perfect
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Response from Petit-Fernand
It is a great pleasure to accompany our "little" clients.
Happy summer to your whole little tribe!
Sandra Petit-Fernand
Happy summer to your whole little tribe!
Sandra Petit-Fernand