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E
Rating: 5 out of 5
Available and professional
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 253 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersV
Rating: 5 out of 5
The customer experience is very pleasant, and the site and sticker creator are easy to use. The creation and dispatch were ultra-fast. The result is beautiful and seems to last (it's only been 2 weeks for us). A very appreciated point: the stickers are presented in a very practical, readable way and made for easy handling and to keep everything in one place, it's going to last a long time with us. Thank you so much!
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Response from Petit-Fernand
Hello, thank you for your comment, which makes us very happy. ???? Lovely day to you, Elise, C-MonEtiquette
V
Rating: 5 out of 5
Os descubrí hace unos 7 años, y desde entonces fiel a vosotros!!! LOVE . Siempre de 10!!!
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C
Rating: 5 out of 5
Perfect, nothing to complain about
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
P
Rating: 5 out of 5
Despite an oversight in my order, customer service took charge and followed up the delivery of the missing part with efficiency. Thank you for the nice products and good service.
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Response from Petit-Fernand
Hello, thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
V
Rating: 1 out of 5
I don't have my order. Since there were failures in the delivery issue and I am still waiting for my money back.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. The refund request was made 4 days ago. However, the money does not arrive immediately to your account. It is first processed by your bank. We hope you will receive it very soon. Have a nice day, Elise, Petit-Fernand
N
Rating: 5 out of 5
Labels very fun to make, Received in 3 days by mail corresponds exactly to what I wanted. very easy to set up, on object, linen ... convinced and satisfied :-)
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Response from Petit-Fernand
Hello, thank you for taking the time to send us your opinion! ?? Have a nice day, Elise, C-MonEtiquette
M
Rating: 5 out of 5
Very easy site, choice, fast delivery and very nice result.
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
I ordered stick on labels, these are great, easy to use, last long and you can customise the colours, shapes etc. Kids very happy!
C
Rating: 5 out of 5
Always perfect!!!
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M
Rating: 5 out of 5
Great service and product
J
Rating: 5 out of 5
The service of Petit Fernand as brilliant. Despite that my original order went missing, Petit Fernand CS acted very quickly when I contacted them. Within a day after I confirmed my address again, they sent off the replacement. Thank you very much.
R
Rating: 5 out of 5
Products with unbeatable value for money, customizable and beautiful. Quick shipping. Absolutely recommended!
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I
Rating: 5 out of 5
Very pretty labels that will withstand washing
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A
Rating: 5 out of 5
Wide choice of colors and fonts. The site is easy to use, with a visual rendering. Quality is top-notch!
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Response from Petit-Fernand
Hello, Thank you so much for your positive feedback. Your trust is the greatest gift you can give us. ???? Beautiful day to you, Elise, C-MonEtiquette
T
Rating: 2 out of 5
It took about 3 weeks for the stickers to arrive. School had already started. Too bad.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. Unfortunately, we have no control over the postal service. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
A
Rating: 5 out of 5
Ability to customize labels with different colors, fonts and styles. Excellent selection of sizes. Delivery in reasonable time (being me in Italy and Petit-Fernand in France). I have used Petit-Fernand several times and I am really satisfied. Really competitive prices
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C
Rating: 5 out of 5
Good sturdy stickers. Easier than hand sewing!
O
Rating: 5 out of 5
Fast and reliable. The material is much nicer than that of alternative brands
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J
Rating: 5 out of 5
Very nice products, very fast shipping
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
D
Rating: 1 out of 5
Labels never received
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Response from Petit-Fernand
Good morning Chiara, I am sorry for the negative experience you had. ?? Our customer service team will be in touch to provide the support you need. Chiara, Petit-Fernand
S
Rating: 5 out of 5
A+ - order arrived late through no fault of Petit-Fernand, they contacted back straight away and offered replacement or refund, item arrived the following day and is fab
S
Rating: 1 out of 5
They lost my order, reshipped it to me and a month later it still hasn't arrived.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. However, on October 8, you confirmed to me by email that your order had been delivered. Have a nice day, Elise, Petit-Fernand
G
Rating: 1 out of 5
I never received my order even though it shows as delivered
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Response from Petit-Fernand
Good morning Jennifer, I sincerely apologize for the inconvenience you encountered. ?? Our support team will be in touch with you shortly to help you. Clare, Petit-Fernand
M
Rating: 5 out of 5
Thank you so much Very good quality
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M
Rating: 5 out of 5
They have taken a while to arrive due to problems with the courier company but from Petit-Fernand they have solved it quickly!!! as always delighted with the attention!!!!
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E
Rating: 1 out of 5
it does not hook well at all. very dissatisfied. i have had to iron it many times and still.... bad!
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Response from Petit-Fernand
Hello, It shouldn't be too difficult to stick your hot melt labels. We have just contacted you to help you :) Hello, Camille Petit-Fernand
O
Rating: 5 out of 5
Quality labels and fast delivery
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to put some glitter in our eyes! ?? Beautiful day to you, Elise, C-MonEtiquette
B
Rating: 5 out of 5
excellent product quality and excellent customer service
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C
Rating: 5 out of 5
High quality product with good variety of quantities avaialble. My kids love being able to select their own sticker designs.
M
Rating: 5 out of 5
I love the labels, in previous years I had bought from other brands and I like these much better. The design I chose has turned out very nice, just as it comes in the photos. I also really liked the presentation in which they send it. I will definitely repeat.
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R
Rating: 5 out of 5
I ordered personalized labels for my two little ones and they couldn't have been nicer! I haven't tried washing the garment yet, but they seem to be durable. The shipping was fast, well packaged and with simple instructions. Oh, and the gift stickers are top notch!
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I
Rating: 5 out of 5
Fast order and delivery. Quality products received, iron-on label, and conform to order.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
Very good labels to mark the clothes of my son who started school, fast shipping.
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G
Rating: 5 out of 5
Compliant order. Great customer service and very responsive. I am satisfied and I recommend
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Response from Petit-Fernand
Hello, Thank you very much for expressing your satisfaction with the service you received. Your comment is appreciated and heard by our entire team. We wish you an excellent day. ???? Elise, C-MonEtiquette
N
Rating: 5 out of 5
I bought the mini pencil markers and I am delighted with them. They are waterproof, durable and stick well to all types of materials except erasers. When I run out, I will buy them again, for sure!
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P
Rating: 1 out of 5
Unfortunately, the product did not help us
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Response from Petit-Fernand
Good afternoon, We have just contacted you to get more information about this. Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
All perfect
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A
Rating: 3 out of 5
The labels to stick on clothes are of the same quality as those I ordered previously. However, the labels for shoes are of lesser quality and I'm disappointed. I don't think they'll stick to the soles as well as the previous ones.
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Response from Petit-Fernand
Hello, thank you for your feedback. Don't hesitate to let us know what you think of our labels, we're always interested in constructive feedback. Have a nice day, Elise, C-MonEtiquette
R
Rating: 5 out of 5
Fast delivery and quality product!
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