The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Very professional site with reasonable rates and fast delivery
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Niloofar K.
Rating: 5 out of 5
Adhesive strength and color
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Valentina M.
Rating: 5 out of 5
Thank you very much for sending the labels back to me when the first order was lost, after a few weeks they arrived again. I always used Petit Fernand labels and they arrived on time, only this year they delayed (by a lot) the delivery, but they were able to make it up to me, I think it was more a problem of the post office! Thank you very much.
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Virginie
Rating: 5 out of 5
Very good products. This is the 2nd time I've ordered from the site, the iron-on labels are easy to use and the personalised water bottle with straw is perfect for little hands, easy to open, my 3 year old daughter never leaves it!
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Aïssé
Rating: 5 out of 5
I am very satisfied with my order. The labels are nice and do the job perfectly and are not expensive.
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Rosh
Rating: 5 out of 5
It's been 4 weeks since using the personalised stickers and so far I have no complaints. Been washed so many times too and hasn't come off or the colour hasn't faded either.
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Inga
Rating: 5 out of 5
Not our first order. We are very happy with the stickers and will continue to order them. We can no longer imagine our everyday (daycare) life without them.
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Barbara
Rating: 2 out of 5
Too long time, disappointed with the product was not clear that it was paper educherete
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Response from Petit-Fernand
Dear Barbara, Thank you for providing your feedback regarding the product. We sincerely apologize for the inconvenience caused by the delivery time and will contact you for clarification about the product received. Your opinion is very important to us and will help us to improve communication with our customers. Clare, Petit-Fernand
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Cristina G.
Rating: 5 out of 5
Nice labels. Good communication and customer service
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Séverine
Rating: 5 out of 5
I've been ordering labels for my children's school supplies and clothes for several years. The quality is impeccable. The site is fun and the shipping is fast. I'm fully satisfied, so it's a 10/10 for me.
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Response from Petit-Fernand
Hello , Thank you so much for your heartfelt feedback! ??? A lovely day to you, Elise, C-MonEtiquette
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Magali
Rating: 5 out of 5
Superb gourd for my daughter, very pretty design and very practical.
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Céline
Rating: 5 out of 5
Easy and practical! The design is stored in memory for infinite ordering?
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Notaio F.
Rating: 5 out of 5
The products are really nice and comfortable. I had a problem with an order and the customer service was really super!
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Clara R.
Rating: 5 out of 5
Perfect labels and fast delivery
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Mrs M.
Rating: 5 out of 5
Great little labels most label I buy come of these haven't budged
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Esti
Rating: 5 out of 5
Everything is in detail, they are very beautiful, they fit perfectly and are very useful.
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Stephanie S.
Rating: 3 out of 5
The delivery times are too long.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Monsieur C.
Rating: 5 out of 5
This is the 1st time I've ordered from your site following the partnership with gemo. And frankly I am delighted. I would order again. The site is simple and shipping is very fast!
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Marina
Rating: 1 out of 5
Arrived more than 1 week late when it said 2-3 days.
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Response from Petit-Fernand
Hello Marina, We apologize for the delay of the carrier. We hope you still like our products Good day, Camille Petit-Fernand
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Kévin D.
Rating: 3 out of 5
On the whole I like all the items I order except the bento where I am really disappointed by the quality of this one. The flocking is really very badly done (bubbles, sticky hairs, a real horror for a child's box).
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Response from Petit-Fernand
Hello, We're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Siobhan
Rating: 5 out of 5
original delivery never arrived, however super speedy service and delivery got my our labels for school!
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IqraTareen
Rating: 5 out of 5
Everything was perfect but delivery time is lil bit longer
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Mihaila C.
Rating: 3 out of 5
A good experience..I waited almost a month to get my order
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Response from Petit-Fernand
Good morning, Thank you for sharing your experience with us. We sincerely apologize for the delay in the delivery of your order and understand how frustrating it can be to wait. We are constantly working to improve our shipping times and ensure that our customers receive their orders in a timely manner. Your patience is greatly appreciated and we are glad to know that despite the delay, you had a good experience with us. If you have any further questions or needs, please do not hesitate to contact us. Good day, Clare, Petit-Fernand
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Mantero E.
Rating: 2 out of 5
I did not receive the order for the start of school despite the fact that I placed the order at the end of August. In spite of this the very friendly operator made me send it again.
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Response from Petit-Fernand
Buongirno Elisa, We thank you for your message and sincerely apologize for the inconvenience. ?? We will contact you shortly to ensure that the second mailing, at our expense, has arrived correctly. We apologize again for the inconvenience and thank you for your patience. Clare, Petit-Fernand
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Neus
Rating: 5 out of 5
Very nice and practical stickers. They stick well and hold up to washing. I would definitely buy them again.
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Fabiana S.
Rating: 5 out of 5
Fast shipping, fair price for the product purchased.
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Unhappy C.
Rating: 5 out of 5
Love these, wouldn't use any others for my child's clothes
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Anne G.
Rating: 5 out of 5
Perfect! Top result and fast delivery
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Valeria V.
Rating: 1 out of 5
Unfortunately, although the labels they sell are nice and well made, the company and the structure in charge of shipping and customer contact leaves a lot to be desired. This is not the first time I buy from Petit Fernand. already last year the first order did not reach its destination. I had to write to get a new shipment. This year the same story. It just so happens that the first order turns out to be lost with the courier and like last year, it will never even arrive late to its destination. Very bad customer service that despite my reports did not take charge of the delay and inconvenience (school labels bought in August and arrived when school started already three weeks ago!). Given the very bad experience for two consecutive years I will not buy from this company again. If you are unable to handle a shipment to Italy do not advertise your products in Italy!
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Response from Petit-Fernand
Good morning Valeria, Thank you for your message and for sharing your experience. We are sorry to learn of the difficulties you experienced with your orders. We would like to emphasize that we have always tried to respond promptly to your requests and assist you in the best way possible. We proposed two solutions to you, and you opted for referral, which we carried out at our expense. We would like to point out that any delays in delivery are beyond our control and may cause inconvenience to both you and us. While we understand your disappointment, we hope you can consider these issues as temporary. We thank you for your suggestions and apologize for the inconvenience. Clare, Petit-Fernand
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Cristina
Rating: 5 out of 5
Very fast shipping, the labels are of good quality and can be washed in the washing machine and even in the dishwasher. For these reasons I have already ordered several times
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maria
Rating: 5 out of 5
This is the first time I have purchased such a product. I was very satisfied, very good quality labels. Definitely recommend.
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Laëtitia
Rating: 5 out of 5
Great! The labels took a little while to arrive but apart from that, they're great!
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SONIA
Rating: 3 out of 5
Very good as always the labels that I have been ordering for 8 years, but this time they took 15 days to arrive.
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Response from Petit-Fernand
Hello, Thank you very much for your loyalty We are sorry for the delay in delivery this time Good day, Camille Petit-Fernand
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Ana
Rating: 5 out of 5
Very fast delivery and very good quality labels. I have already ordered several times and if I need more, I will definitely order again.
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Christine B.
Rating: 2 out of 5
The stickers took a long time to arrive, as sent from France, which wasn't made clear. They do not actually seem to work and fall off in the wash. They are also badly perforated, so almost impossible to remove from the sticker sheet in the first place. I give this 2 stars as they are actually pretty cute stickers, just useless. I would not buy from this company again.
Response from Petit-Fernand
Hello Christine, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty. Have a wonderful day!
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Georgina
Rating: 5 out of 5
The designs are very varied and allow you to customize according to the type of item to be labeled, being able to create up to several labels in the same pack.
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Pepe
Rating: 2 out of 5
We bought some labels and stickers for the beginning of the school year for our daughter, they arrived late and the envelope was torn and empty. We informed you of what happened and you sent them again, they arrived on Saturday afternoon and the envelope had scratches and some of the pages were wrinkled. We will sincerely consider ordering from you again. Thank you
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Response from Petit-Fernand
Hello, We are sorry to hear that your order has arrived wrong again. We have just contacted you to help you as soon as possible ! Hello, Camille Petit-Fernand
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Caterina N.
Rating: 5 out of 5
Very good quality labels with nice graphics, a little long delivery time.
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Monika
Rating: 5 out of 5
Labels for school supplies. they stick well and look as good as you expect. Satisfied!
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Erika
Rating: 5 out of 5
Everything perfect, the labels are super cute and super comfortable.
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