Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 53 269 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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Guest
Rating: 5 out of 5
Amazing labels for school uniforms. Used for years now. So easy to label clothing, bags and shoes. Only tiny negative thing is they take so long to arrive.
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Guest
Rating: 5 out of 5
Always accurate and also timely in delivery. Congratulations
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Cinta
Rating: 5 out of 5
Every year I buy them and as always great
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Christina S.
Rating: 3 out of 5
This is the third time I have ordered the name labels and I am very happy with them, only the last delivery took three weeks to arrive.
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Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected. Unfortunately, we have no control over the postal service. ?? However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Frances M.
Rating: 3 out of 5
Lovely design of stickers, huge selection. I followed the ironing instructions completely and on first wash some fell off. Quite disappointing for the price of the product
Response from Petit-Fernand
Hello, I am very sorry to hear that the quality of our product was unsatisfactory. We have just contacted you to find a solution. Have a nice day, Elise, Petit-Fernand
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Carmina
Rating: 5 out of 5
I have been buying clothing labels from them for years There is a variety of colors, letters and designs And it arrives very quickly.
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Berti N.
Rating: 5 out of 5
I really liked Petit-Ferdinand products, they have very good resistance to water and machine washing and are very colorful. Definitely recommended!
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M
Rating: 5 out of 5
The labels are very good quality, durable and my daughter loves the designs. We have been ordering for back to school for two years and will definitely order again.
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Laura C.
Rating: 1 out of 5
Shipping too slow
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Response from Petit-Fernand
Dear Laura, We are sorry for the inconvenience and the delay in shipping. We are working to improve our service. We thank you for the feedback. Chiara, Petit-Fernand
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Nadya
Rating: 5 out of 5
Everything perfect and very good presentation
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S M.
Rating: 5 out of 5
Good customer service and great products
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Mary
Rating: 5 out of 5
Durable labels, well made!
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RV
Rating: 3 out of 5
Labels were very nice but delivery was extremely slow.
Response from Petit-Fernand
Hello, We are sorry that the delivery took longer than expected, but we are a French company and are located in Bordeaux. We are happy to see that you like your order. Have a nice day, Elise, Petit-Fernand
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Stefania L.
Rating: 5 out of 5
Great products, useful and most importantly fast shipping
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Nermin P.
Rating: 5 out of 5
Excellent product Ras
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Julia G.
Rating: 5 out of 5
Everything was great. Lost letter was delivered without any problems.
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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Gemma
Rating: 5 out of 5
Very good quality. It perfectly matched what I was looking for. Thank you very much
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Anja G.
Rating: 5 out of 5
The ordering process is clear and simple. The result is good and the delivery time was met.
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Response from Petit-Fernand
Hello, Thank you very much for taking the time to leave us a positive review. This touches us deeply. ??? Have a nice day, Elise, EsIstMeins
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Rachel C.
Rating: 5 out of 5
The labels arrived as stated. They are much prettier than expected! Kids are very happy! Thank you!
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A.B.
Rating: 5 out of 5
Swift delivery, user friendly website
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Gentile S.
Rating: 1 out of 5
Far too long production time and away from France. It took two weeks for a few name stickers.
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Response from Petit-Fernand
Hello, We are indeed a French company. The delivery times (10 days in your case) are mentioned when you select your delivery method during the order process. However, we hope you enjoy your order. Have a nice day, Elise, EsIstMeins
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Henrike L.
Rating: 5 out of 5
Great products
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Response from Petit-Fernand
Hello, Thank you for taking the time to leave us a positive review. It means a lot to us. We hope to welcome you back to EsIstMeins soon. ???? Have a nice day, Elise, EsIstMeins
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Mamou N.
Rating: 5 out of 5
Pretty labels, effective because they stick well to clothes.
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jo
Rating: 2 out of 5
They come off in the wash. Useless
Response from Petit-Fernand
Hello Josephine, Our customer support has emailed you to try and resolve this issue. We're very sorry that your labels were faulty. Have a wonderful day!
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Kudret A.
Rating: 5 out of 5
I now not only buy it for my children but it's also a lovely gift for the nursery beginners Top quality Top price It doesn't get any better than this:)
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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Cristina S.
Rating: 5 out of 5
The best !!! Highly recommend it
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Melanie R.
Rating: 2 out of 5
Order never arrived as it was only sent in a letter. However, when I made a complaint, I at least received a credit note immediately.
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Response from Petit-Fernand
Hello, we are sorry that the delivery was not successful. In fact, your order was sent in an envelope because you ordered a single label booklet. Have a nice day, Elise, EsIstMeins
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Lili
Rating: 5 out of 5
I'm delighted with my purchase, I've ordered from the site twice now. I highly recommend it.
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Andrea
Rating: 5 out of 5
Everything arrived as described on the website. This is the second time I have ordered labels.
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Andrea C.
Rating: 3 out of 5
Unfortunately, the delivery time was not met and arrived after school started. A maximum of 10 working days was expected, but it arrived after three weeks
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Response from Petit-Fernand
Good morning Andrea, Thank you for your feedback and we apologize for the mishap regarding the late delivery. We are aware of the importance of receiving orders on time, especially during a sensitive time like the beginning of the school year. Unfortunately, unforeseen issues sometimes arise that can affect delivery times. We are actively working to improve our processes and ensure that similar situations do not occur in the future. Please contact us if you have any further needs; we will be happy to offer our assistance. Clare, Petit-Fernand
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Simona M.
Rating: 5 out of 5
Thank you for your seriousness, the postal service in my city created a disruption in the delivery of your package and with great willingness avede arranged another order at your expense to solve the problem. I had been told about your quality but this exceeds all expectations for me. Seriousness, helpfulness and excellent quality of products and your service. Immediate feedback from your customer service, what can I say you are great. Thank you!!! I will purchase from you again
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Rachel C.
Rating: 2 out of 5
Order never arrived and there was no apology or update, just a rather long wait until I finally asked for a refund.
Response from Petit-Fernand
Hello Rachel, We're sorry that Royal Mail did not deliver your order. As we do not handle deliveries ourselves, we do not have any more information than you regarding the whereabouts of your orders. We hope that the solution brought by our customer service was satisfactory. Have a wonderful day!
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Mrs S.
Rating: 5 out of 5
When they did arrive I ordered three different ones for my grandkids who loved them. It was royal mails fault they did not arrive on time
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Stefano
Rating: 5 out of 5
I have used Petit-Fernand to make labels before, and the product I received is very nice and neat both in the quality of the sticker itself and in the fact that the stickers are packaged in a convenient stapled booklet--this makes the labels easy to apply and they always stay neat. The site comes across as clear and well constructed, which means that orders can be placed quickly and smoothly. Recommended!
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Anna
Rating: 5 out of 5
Everything super gladly again
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Response from Petit-Fernand
Hello, thank you very much for your comment. We are delighted to have you in our EsIstMeins family and look forward to your next order. ?? Have a nice day, Elise, EsIstMeins
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Cristina
Rating: 1 out of 5
I have been very unhappy for more than a month for my order to arrive, I needed it for the beginning of the school year but it has not arrived yet.
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Response from Petit-Fernand
Hello Cristina, We are sorry for this delivery anomaly. We contacted you to inform you that your order had been returned to us by the carrier. We will start the new shipment as soon as possible :) Good morning, Camille Petit-Fernand
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Bekir G.
Rating: 5 out of 5
Object labels that hold up very well and are water-resistant! What's more, they're pretty and correspond to what's required?
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Julie D.
Rating: 1 out of 5
I don't recommend this site, the labels come off after machine washing, I'm very disappointed with my order.
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Response from Petit-Fernand
Hello, We're sorry to hear about this inconvenience concerning your order. We have just contacted you to help you as best we can. Have a nice day, Elise, C-MonEtiquette
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NADIA C.
Rating: 5 out of 5
For my little baby for the start of the new school year. Very happy
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Gaia
Rating: 5 out of 5
Great labels, they hold so much
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