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J
Rating: 5 out of 5
Very good, good product
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersL
Rating: 5 out of 5
The stickers are just as I expected, and the shipping is very fast, I will repeat.
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F
Rating: 5 out of 5
Clear site and great products. Average package wait if you choose the post office...average 10 business days as explained correctly on the site.
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A
Rating: 1 out of 5
I am really disappointed by this site. I have placed several orders and after a few months, all the products have defects - 4 water bottles: the caps are coming off. 2 were birth gifts and therefore only used for a few months. - snack box: the label comes off When I call customer service, they tell me that my order is too long ago... I've tried to explain that the material has only been used a few times, knowing that they were birth gifts. In short, I wouldn't recommend these products and wouldn't order them again!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. Unfortunately, as my colleague has informed you, the time limit for making a claim on an order is three months from the date of purchase, whether for a return or a refund. Your orders are over three months old. We're sorry we can't help you further. Good day to you, Elise, C-MonEtiquette
A
Rating: 5 out of 5
Fast and easy ordering Fast delivery Price too
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L
Rating: 5 out of 5
Very satisfied with my order, and a little girl happy to have her rabbit gourd with her name on it.
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C
Rating: 3 out of 5
Order arrived very late.Taken unnecessarily because I had to make do with other labels. Disappointed
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L
Rating: 5 out of 5
This is my 2nd order and I am completely satisfied with the labels for objects and the labels for clothing.
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O
Rating: 5 out of 5
Perfect, good quality labels, fast shipping, very happy with my purchase!
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E
Rating: 5 out of 5
My order was lost by the carrier and was resent very quickly at no extra cost. I'm more than delighted, very good after-sales service, thank you! What's more, the quality is top-notch and the designs top-notch. I HIGHLY recommend it! And I'll be sure to call on you again for future school years :)
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C
Rating: 5 out of 5
Hello It's just wonderful, this is the fourth year I've ordered from you. It's very practical and good quality. Bonne continuation? don't change a thing, you're perfect.
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A
Rating: 2 out of 5
Faulty stitching. Considering the price, I'm disappointed.
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S
Rating: 5 out of 5
It is not immediate for me to figure out from the Site what kind of labels to order if I want them all different as subjects. But the result is always wonderful. They are beautiful, durable, and the fact that they put a sheet with stickers as a gift is greatly appreciated by the child
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M
Rating: 5 out of 5
Everything went smoothly
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C
Rating: 5 out of 5
Well-constructed, easy-to-use site for creating beautiful labels
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J
Rating: 5 out of 5
Perfect , good quality labels .
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M
Rating: 5 out of 5
I was able to take advantage of a partnership offer with gemo. I've been wanting to try these labels for so long, I'm glad I got the chance. Fast delivery and a personalized product just as I wanted it.
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S
Rating: 1 out of 5
long delivery and nothing fits first wash everything is gone yet well respected the instructions ... disappointed
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Response from Petit-Fernand
Hello, we're sorry to hear about this problem with your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
S
Rating: 2 out of 5
Very satisfied the 1st time, on this new order the self-adhesive clothing labels are no longer effective at all :(
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J
Rating: 5 out of 5
The labels are beautiful. Well written, nice colors, fast shipping
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P
Rating: 5 out of 5
RAS, product conforms to my order, fast shipping! Satisfied and I recommend ?
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H
Rating: 5 out of 5
I'm so happy! I made labels for my two children. The shipping is fast, very well packaged and the labels are very pretty. Reasonable price. I recommend it!
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A
Rating: 1 out of 5
I ordered it the third week of August and still no order. I put a delivery point that they report and it turns out that it does not exist and the order is returned. They sent it again and it still hasn't arrived. A disaster, I will not order again. When it arrives I don't need it anymore.
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S
Rating: 5 out of 5
I order as I do every year and I'm always very satisfied. Nothing to say
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F
Rating: 1 out of 5
I still haven't received my stickers. It's been over 2 weeks.
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Response from Petit-Fernand
Hello, we are sorry that you have not yet received your order. We have just contacted you to offer you a solution. Have a nice day, Elise, EsIstMeins
T
Rating: 5 out of 5
Super and how really well??
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C
Rating: 5 out of 5
I was looking for object labels for adults (not only simple but with pattern and color) I found in your shop
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L
Rating: 1 out of 5
I haven't received my labels
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
F
Rating: 1 out of 5
Package still awaiting receipt after placing order 20 days ago
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Response from Petit-Fernand
Hello, thank you for your feedback. Your order was resent at our expense on September 19. You will receive it within 8 days. Have a nice day, ? Elise, C-MonEtiquette
L
Rating: 5 out of 5
Responsive, the label holder is very practical, the quality of the paper and glue is great. Just on the site the colors were not really those received (see even visu when ordering) Very happy with this discovery! Thank you
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P
Rating: 1 out of 5
I received the shipment after a week,I paid the surcharge for expedited shipping, you forced me to enter the pickup point, the courier instead of leaving it at the pickup point was looking for my residence
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A
Rating: 5 out of 5
Very satisfied, I loved customizing the labels and they are perfect?
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S
Rating: 5 out of 5
Very fast shipping
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L
Rating: 5 out of 5
This is the second time I have ordered and they are great. La Aderencia
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H
Rating: 5 out of 5
Great name stickers. We've used them since our daughter started nursery and she's now in year 1 at school. They do stay on after lots of washes, wouldn't use any other brand.
C
Rating: 1 out of 5
Package delivered late. You've just told me that you have no influence over the postal service. Except that I ordered from your site and not from the post office. I've had enough of this "someone is always to blame" attitude. It seems to me that it's up to you to honor your missions: send me a package in a timely manner. Both, not just one. It's up to you to choose how you work and who you work with. For me, it doesn't matter.
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Response from Petit-Fernand
Hello, We're sorry to hear that your order was delivered late. Unfortunately, we have no influence on the postal service. We hope you enjoy your order. Have a nice day, Elise, C-MonEtiquette
F
Rating: 3 out of 5
Processing time not particularly fast and especially not clear when ordering
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F
Rating: 5 out of 5
Beautifully made, good quality labels.
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M
Rating: 5 out of 5
RAS very good!!! This is the 3rd time I ordered and the labels are great, I highly recommend! Fast delivery as it should be. Thank you so much!
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B
Rating: 5 out of 5
Very happy with the labels, they look great and stay well in place. Easy to use, enjoyable website.