Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 53 283 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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Marion IDIER
Rating: 3 out of 5
The backpack is not suitable for toddlers. It's written for ages 3 and up, but I'm looking for a more suitable one.
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Response from Petit-Fernand
Hello, Thank you for your feedback regarding the backpack. We're sorry to hear that it doesn't meet your expectations in terms of adaptability for toddlers. We have indeed indicated that the backpack is recommended from the age of 3, but we understand that each child has specific needs. Thank you again for your comments and understanding. The C-MonEtiquette team
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Sam
Rating: 5 out of 5
Item conforms and is impeccable
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PATRICIA SAAVEDRA FANEGO
Rating: 5 out of 5
The labels are very durable. They hold up to many washings. They held up for me as long as the child's clothes fit. They have many models and designs. The price is good. And it's worth it.
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yasmina
Rating: 5 out of 5
Perfect Fast delivery Excellent quality labels I recommend
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Michela
Rating: 3 out of 5
Then considering the misunderstandings there were, with the failure to send the personalized bag and the name on the water bottle ruined only after one day, and the immediate resolution provided by petit Fernand I can say that I am quite satisfied with the service.
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Response from Petit-Fernand
Dear Michela, Thank you for your comment and for your understanding regarding the misunderstandings that occurred. We are glad to know that despite the initial difficulties, the resolution provided by Petit Fernand helped to meet your expectations. Your satisfaction is paramount to us and we are constantly striving to improve our service. If you have any further needs or questions, please do not hesitate to contact us. See you soon, Chiara, Petit-Fernand
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Celine
Rating: 5 out of 5
Satisfied with the labels, they are very pretty.
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Dominika Rajska
Rating: 5 out of 5
Nothing to report
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Aurélie
Rating: 5 out of 5
Very happy with my order, the labels are perfect and very practical. The gourd is very pretty, to be seen over time as the drawings are in fact stickers.
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Jigisha S.
Rating: 5 out of 5
Very good service and very easy to use. They are very good quality ??. I put them on kids uniform and they never comes of even after so may wash.
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Izie
Rating: 5 out of 5
Labels perfectly matching the visual on the site
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Julie
Rating: 5 out of 5
Really happy with how quickly they came .
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Laura
Rating: 5 out of 5
Fast and good quality
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Elina SEITZ
Rating: 5 out of 5
Everything is great, the level of personalization, the quality, the delivery time. Don't change a thing, it's perfect?
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Astrid Sambou
Rating: 3 out of 5
Unstuck on 1st wash when washed at 30 and on short cycle
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Response from Petit-Fernand
Hello, I'm sorry to hear that you've had problems with the labels. We will contact you directly to understand what happened and find a solution. Thank you for your patience and understanding. The C-MonEtiquette team
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Linda Allegre
Rating: 5 out of 5
Very nice, but I have the impression that a few years ago the labels blended better with the fabric. Now it's plasticized, but still soft, but I'd prefer it before.
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Emmanuelle
Rating: 1 out of 5
I ordered labels, a gourd and a snack box. Two weeks after school and parts of my daughter's name are already missing (2 letters out of 4... ). The Snow Queen drawing is also missing. My 6-year-old daughter doesn't use her water bottle very much. Washing is done by hand. It would have been better to apply a protective coating to the decorative stickers. After all, they're just stickers stuck on the bottles. I really expected a higher quality product, given the purchase price. This was my first and last order with you. I wanted to change this year but I would have had to stay with your competitors.
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Response from Petit-Fernand
Hello, We're very sorry about the problems you've had with the gourd. This is definitely not the quality we want to offer our customers, especially after such a short use. We will analyze what may have happened and take the necessary steps to remedy the situation. Your satisfaction is important to us and we are here to help you. Have a nice day, The C-MonEtiquette team
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Anne
Rating: 5 out of 5
The labels arrived within a few days, looking good and meeting our needs.
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MARION
Rating: 5 out of 5
Quality labels that don't move during washing.
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Marine
Rating: 5 out of 5
Completely meets my expectations!! the choices available are perfect it's affordable I highly recommend
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Christine R
Rating: 5 out of 5
I've been ordering from C-MonEtiquette for several years now and have never been disappointed. The labels are of very good quality and hold very well on objects and clothing. I intend to continue ordering from this site, which is very reliable and secure. I recommend C-MonEtiquette.
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Sabina Cotoara
Rating: 5 out of 5
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Sylvie
Rating: 5 out of 5
Very good experience, order error rectified with great seriousness. I recommend it!
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Castro
Rating: 5 out of 5
Very practical Design very nice to choose I recommend +++.
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victoria W.
Rating: 5 out of 5
Great product, nice and colourful and wash well.
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Madame Céline Harmel
Rating: 5 out of 5
Labels as I expected.
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Shirley Hurin
Rating: 5 out of 5
Very good for children's clothes.
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Jade
Rating: 3 out of 5
Perfect, next time I'll add the name next to it.
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Response from Petit-Fernand
Hello, Thank you for your feedback! We are delighted that you are satisfied with your order. Good day, The C-MonEtiquette team
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vanessa
Rating: 5 out of 5
Great and arrived just in time for back-to-school! Thanks a lot! Very nice labels with lots of choices!
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Sokette
Rating: 3 out of 5
Ordered iron-on labels, very disappointed, after two washes, half of them have already peeled off... even though I followed the instructions to the letter.
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Response from Petit-Fernand
Hello, We are sorry to hear that the labels are not holding. This is totally abnormal. In order to better understand what could have happened, could you please send us photos of the labels concerned to [email protected]? We will be happy to help you find a solution to this problem. Thank you for your feedback.
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Anne CUSSET
Rating: 5 out of 5
Labels ordered in just a few clicks and received on time! I am very satisfied with the quality and overall service!
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laetitia
Rating: 5 out of 5
Beautiful labels. Fast delivery
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Alicia
Rating: 5 out of 5
Excellent value for money
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Solène Fregefond
Rating: 5 out of 5
Very happy with my labels, super fast delivery.
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Maeva B
Rating: 3 out of 5
I find it very practical, I love the different labels. The booklet system is also very well done. Honestly, everything is good and the shipping is fast too. But I find that the labels don't hold on certain garments like jeans and certain materials. I'm a bit disappointed, I have a dozen that didn't last two weeks, so I'm going to have to recommend some. It bugs me because it's for my twins who are in kindergarten, I really like the labels. Do you have a buffer system?
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Response from Petit-Fernand
Hello, I'm delighted that you find the labels practical and that you like the booklet system and the fast delivery. I'm sorry to hear that some of the labels don't fit on certain garments, especially jeans. I've just contacted you privately about your labels. All the best, The C-MonEtiquette team
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Mme Danielle Diatta
Rating: 5 out of 5
Product selection is easy on the site. Shipping is fast and labeling is easy.
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Alice HADEY
Rating: 5 out of 5
Nice choice of colors and patterns, fast shipping, perfect fit (thanks for the self-adhesive labels, what a time saver!!). We've been using labels for over 7 years now, and we won't change a thing!
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Kasmi Asma
Rating: 5 out of 5
Top top top as usual
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MVV
Rating: 2 out of 5
Delivery time not respected. I ordered a gourd on 24/08, at the time of the order it was announced a delivery between 2 and 4 days. I received it on 13l09.
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fatoumata jallow
Rating: 5 out of 5
Always satisfied with both quality and responsiveness (processing and delivery times).
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Venecia P.
Rating: 1 out of 5
Order placed on August 28 spent 14 euros parcel never arrived! You are real thieves And good thing I needed them for the beginning of school
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Response from Petit-Fernand
Dear Valencia, We are sincerely sorry for the situation you described regarding your order placed on August 28. We have already sent you an email to provide assistance, but have not received a response. We will contact you again to help you resolve the problem as soon as possible. Please respond to our communication so that we can proceed quickly and provide you with the support you need. Thank you for your understanding. Clare, Petit-Fernand