Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 319 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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M
Manon
Rating: 5 out of 5
Good experience, I've been ordering from c mon étiquette for 2 years and I'm not satisfied, the label holds well?
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Marie
Rating: 5 out of 5
I didn't receive my labels and the site offered me a full refund or a return at their expense! I find this very professional!
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Holly
Rating: 1 out of 5
Always used Petit-fernand for my name labels. Unfortunately this time, the quality was poor. Very pixelated the name isn't a clear print. I did request a refund or a re-print. They offered a re-print but it arrived the same poor quality.
Response from Petit-Fernand
Hello Holly, We're sorry your renewal order was unsatisfactory. As we got no response from you after sending you new labels, we assumed everything went well. Could you contact our customer support so that we can help you? Have a wonderful day!
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Deborah KOLO
Rating: 5 out of 5
Never disappointed?
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Lilith
Rating: 5 out of 5
The product is of very high quality and we are very satisfied
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Response from Petit-Fernand
Hello, Thank you very much for your great review, which goes straight to our hearts. ?? Have a nice day, Elise, EsIstMeins
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Virginie Schmidt
Rating: 5 out of 5
Good response from customer service in the event of a complaint.
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Jennifer
Rating: 5 out of 5
Very practical. Labels for everything. I take the notebook and I have just what I need for back-to-school. My daughter loves it.
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Emilie
Rating: 5 out of 5
As in previous years, the labels are of good quality and delivered on time.
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Ophelie
Rating: 1 out of 5
I made a first order which never arrived. Lost by Chronopost. I had to contact the c mon étiquette service. I was then offered a new order which also never arrived. This time it wasn't Chronopost but c mon étiquette who never sent my new order. After 20 days of waiting for all this, I found myself without an order and without the labels before my children went back to school. I don't recommend this site at all.
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Response from Petit-Fernand
Hello, We completely understand your dissatisfaction and we are sincerely sorry for the inconvenience. We have found a solution to resolve the problem, and we hope that this will meet your expectations. We regret this bad experience and hope that it will not prevent you from returning to our services in the future. Your satisfaction is very important to us, and we are determined to offer you a better service.
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Soumia LOUZERI
Rating: 5 out of 5
Super practical and above all very pretty
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Marina Ferriere
Rating: 5 out of 5
Perfect? my son is very happy with the result.
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CARLIN
Rating: 5 out of 5
I ordered a label complement because I had already ordered one two years ago. I was able to redo the same labels on the same theme. Delivery is resumed even during peak periods. I ordered the labels on Friday and received them on Wednesday (end of August).
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Cyn-ann F.
Rating: 5 out of 5
Always happy with the product.. good quality, easy to order, amazing designs and quick delivery. My daughter loves having these stickers on her school uniform n on accessories. Will continue ordering from Petite Fernand..
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Alison A.
Rating: 1 out of 5
My order was dispatched on 23/08/2024. As of 06/09/2024, it is in "Delivered" status, but I still haven't received anything.
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Response from Petit-Fernand
Hello, Following our telephone conversation two days ago, we are delighted to have been able to resolve the problem. As agreed, we have returned your order. We sincerely hope that you will be fully satisfied with your order. Yours faithfully
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Federica U.
Rating: 5 out of 5
Beautiful stickers with included other free ones for kids to have fun with
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M.N.
Rating: 5 out of 5
I love your iron-on labels! They stick very easily and hold up well over time. I've been using them since my child started nursery school, and we're already in our second year of kindergarten now. And I'll continue to do so because I have full confidence in the site.
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Marion Denuit
Rating: 1 out of 5
I never received my order
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Response from Petit-Fernand
Hello, We are very sorry that you did not receive your order within the expected timeframe. We understand that this can be frustrating, and we would like to apologize for this incident. I have just contacted you privately to propose a solution which I hope will satisfy you. Please do not hesitate to come back to us if you have any further questions or requirements. Thank you again for your understanding and patience. The C-MonEtiquette team
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Nathael
Rating: 5 out of 5
Top delivery time and superb label
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Adam
Rating: 5 out of 5
I am very satisfied with my purchase of clothing labels from this company. The quality of the labels is excellent, my children were delighted (patterns)...they are durable, resistant to repeated washing and very well printed. Delivery was on time and the labels were perfectly packaged. I highly recommend this company
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Anissa Anissa
Rating: 5 out of 5
Very nice labels that stay on the items really well! Great service, great site and great customer service! Fast delivery! This year's must-have was the personalized gourd! Durable and no leaks! I recommend you 100%!
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Angela Pereira
Rating: 5 out of 5
I've been ordering for my daughters' back-to-school for 3 years now, and I'm always satisfied with the product.
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Diarra Camara
Rating: 5 out of 5
Nothing to say with all the clothes I bought
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Delphine TALARD
Rating: 5 out of 5
Very good!!!
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Camille Lbcht
Rating: 5 out of 5
Very nice labels that stick very well with or without heat!
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Janette
Rating: 5 out of 5
Quick delivery lovely items
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Laura Moreno
Rating: 5 out of 5
Perfect as usual
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Mary-Lou J.
Rating: 5 out of 5
Great service,great product, thank you
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Zsuzsanna Perenyi Papp
Rating: 5 out of 5
I ordered 2nd time and it really is enduring. Very cute labels with variety of choices.
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KABIRA
Rating: 5 out of 5
Very nice gourd
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Sol?ne
Rating: 5 out of 5
Nice and good quality Fast shipping
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Féfé
Rating: 5 out of 5
High quality products
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Dominique Caffray
Rating: 5 out of 5
Very nice colors, as shown on the website, perfect
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Katarzyna D.
Rating: 5 out of 5
Fantastic stickers. Second time I've ordered them and I'm not dissapointed. I also recommend Petit-Fernand to all muy friends.
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Audrey
Rating: 5 out of 5
Great value for money. The labels are very pretty and legible even with two lines. I received the order quickly and it's a real time saver when it comes to identifying the children's clothes.
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Sandra Liberon
Rating: 5 out of 5
Practical articles
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Elodie
Rating: 5 out of 5
Very satisfied with the products I bought I discovered this brand on social networks and I'm not disappointed Bravo?
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Chanty
Rating: 2 out of 5
Well I think it's because of the post office I didn't receive my order quickly! I placed 2 orders and only received one.
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Response from Petit-Fernand
Hello, We are sorry to hear that you have not received your second order. We understand how frustrating this can be. To resolve this issue, please contact our customer service department by email or telephone with the details of your order. We will then be able to investigate the situation and find a solution for you. Thank you for your understanding and we hope to resolve this issue quickly. The C-MonEtiquette team
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Aiza
Rating: 5 out of 5
Perfect labels that are too pretty and last all year round. What's more, super fast delivery.
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Nathalie SENLEBES
Rating: 5 out of 5
Beautiful labels with respected first name
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Faeza
Rating: 5 out of 5
The labels arrived very quickly and are very high quality! The site to make them is also quite intuitive.
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