Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 356 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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M
Maryse
Rating: 5 out of 5
Very happy with my purchase. Very fast shipping. The products are of excellent quality and wide choice. I recommend
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to leave us a positive note. It touches us deeply. ?? Beautiful day to you, Elise, C-MonEtiquette
J
John persoons
Rating: 1 out of 5
Labels are delivered after the children have left on their trip. The time announced on the site is 2 to 4 days. delivered after 10 days . Interchanged with the company and pretended not to understand... even though a 15% discount had been granted.
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Response from Petit-Fernand
Hello, thank you for your feedback. Our customer service department sent you a reply stating that your order had arrived at its destination and had been available since 29/05 at your relay point. Unfortunately, we have no influence over the postal service. What's more, we've reimbursed you 15% off your entire order. Have a nice day, Elise, C-MonEtiquette
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Elodie
Rating: 5 out of 5
The site is very well designed for creating your own label. There isn't an astronomical quantity of choice, which is perfect for making up your mind quickly and still leaving plenty of room for satisfaction. The labels come in a little booklet and there's a free sticker sheet that's just too cute. Fast shipping.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Mayamama
Rating: 5 out of 5
Perfect stickers for clothing and objects. We have been ordering here regularly for years and are impressed by the quality. The motifs are uniquely beautiful and individually designed. Simply great! ??
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Response from Petit-Fernand
Hello Sabine, We are delighted to read your message, it touches us deeply. ?? Have a nice day, Elise, EsIstMeins
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client
Rating: 5 out of 5
Product quality, fast shipping, beautiful designs
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Caterina
Rating: 5 out of 5
I have ordered often because I like the product so much. When I had a problem with the order it was solved promptly and with extreme kindness and efficiency by the customer service.
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Response from Petit-Fernand
Good morning Caterina, Thank you very much for your trust, we are glad to read your message ?? Good day, Chiara, Petit-Fernand
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Carol T.
Rating: 5 out of 5
Really pleased with the product & delivery
Response from Petit-Fernand
Hello Carol, Many thanks for your positive feedback. ?? We are glad to hear that! Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
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Shelley C.
Rating: 5 out of 5
Have ordered twice now from this company and can honestly say I love them. Such good quality. Thank you
Response from Petit-Fernand
Hi Shelley, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Aurora Martínez Peña
Rating: 1 out of 5
I have ordered several times and it has always arrived correctly, this time the order has not arrived, they have sent it to me again and it has not arrived either, they have told me they will refund my money, I thought they were going to be interested because the package would arrive, I do not understand why they do not send a package with tracking.
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Response from Petit-Fernand
Good morning Aurora, We are sorry to hear that your order did not arrive. We have made a claim to Correos after several shipping attempts. We have reimbursed you after consultation with you and we hope that you will trust us again. Good day, Camille Petit-Fernand
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Nina
Rating: 5 out of 5
I've bought these name stickers since my children started nursery & needed name labels they are great! The occasional one will come off in the washing machine but it's very quickly replaced. One very happy repeat customer for the last 7 years!
Response from Petit-Fernand
Hi Nina, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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CANNELLE
Rating: 5 out of 5
Top. For wedding goblets. Very good quality.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Ophelie Frarier
Rating: 5 out of 5
Very nice labels Fast delivery Not yet returned after machine washing but satisfied. Good value for money
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
G
Gyöngyi
Rating: 5 out of 5
I didn't receive my order but after I contacted costumer service they resent my order and I am very pleased with their fast response to The problem.
Response from Petit-Fernand
Hi, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the service. Have a nice day?? Chiara Petit-Fernand
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El
Rating: 5 out of 5
I usually rely on this shop for printed labels for my kids' clothes. I recently ordered a bunch of new labels, but they weren't delivered within the specified time frame. However, the shop sent me a new batch completely free, and it was delivered within just a few days (delivered 2 days before the ones I originally ordered). The team was super helpful and friendly. Keep up the good work!
Response from Petit-Fernand
Hi El, we are happy to read your positive feedback about our customer service. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Camille J
Rating: 5 out of 5
Lovely creations for children I've been ordering for years and I'm delighted. Correct prices, plenty of choice, good durability and, above all, very fast delivery!
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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edith capron
Rating: 5 out of 5
Very good quality Fast delivery I recommend A very nice site with lots of choice and ideas thank you
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Response from Petit-Fernand
Hello, thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
V
Victoria
Rating: 1 out of 5
I've ordered a few times from here and it has been brilliant. This time, my order didn't arrive. That was ok, these things can happen. Emailed- no response. Emailed again - no response. Found they were on Instagram, messaged them - no response. About a week later I got a response on Instagram. They told me I had to email. I'd already done that. Told them I will be going through PayPal to get a refund because their customer service was so bad. They told me I couldn't receive a refund without giving them my order number. I reclaimed my money through PayPal with no problem. A few days later I received an email back, apologising for what had happened and they would send a replacement for free. I am still waiting to see if this arrives. It has been 6 days and they do say up to 10 days. A real shame as in the past, I have recommended this company. Unfortunately, I will be looking for a new website to purchase the same item in the future. It's been 4 weeks now from my first initial purchase. From looking at the reviews on here, It seems it is happening alot.
Response from Petit-Fernand
Hello Victoria, Thank you for sharing your experience. We are very sorry that you did not receive your order and we understand that the delay in replying was frustrating. We apologise for this. Having told us at the outset that you wanted a refund, the order number would have shortened the time to receive it without having to go through paypal, allowing us to process the refund directly from our system. That is why we needed it. We are sorry if this was not clear enough. We hope you will receive the replacement order as soon as possible, For any information we would be happy to help and assist you, We apologise again for the inconvenience caused and wish you a good day. Chiara Petit-Fernand
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Mumuse
Rating: 5 out of 5
always fast service
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to leave us a positive note. It touches us deeply. ?? Beautiful day to you, Elise, C-MonEtiquette
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Emilie Pierru
Rating: 5 out of 5
By the way, thank you for the speed and the labels are superb and attractively priced.
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Mlle Garrot Laureline
Rating: 1 out of 5
I never received the parcel and C-MonEtiquette did nothing to make things happen.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. We are sorry that you did not receive your order, unfortunately, we have no influence on the postal service. ?? However, we hope that this will not affect your relationship with C-MonEtiquette. We hope to see you again soon. Have a nice day, Elise, C-MonEtiquette
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Myriam PUAUD
Rating: 5 out of 5
good products, easy to set up, lots of choice in colors and symbols. fast delivery.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Van Laethem Sandrine
Rating: 5 out of 5
Satisfied as with every order
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Stela Petrova
Rating: 5 out of 5
Congratulations to your entire Team! You have great ideas and I am in awe of the quality of the products!
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Response from Petit-Fernand
Hello, Thank you so much! ?? Lovely day to you, Elise, C-MonEtiquette
H
HADISY
Rating: 1 out of 5
I have not yet received my order. It has not been delivered
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Response from Petit-Fernand
Hello, We're sorry you haven't received your order yet: it was shipped on Friday, May 24, 2024. The deadline for receipt is Wednesday, June 5, 2024. We have also just replied to your complaint by e-mail. Have a nice day, Elise, C-MonEtiquette
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Typhaine
Rating: 5 out of 5
Easy ordering and fast shipping
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
P
PERLET Alexia
Rating: 5 out of 5
The labels are perfect, as are the decorations, and shipping is fast! Just perfect!
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
F
FS
Rating: 5 out of 5
Nickels labels remain after several washes Perfect writing quality
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
C
cliente
Rating: 5 out of 5
meets my expectations
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Alexsa
Rating: 5 out of 5
My package got lost on the way, but they quickly solved everything and sent it back very quickly. I have ordered stickers for school many times and am always very happy for the quality and reasonable price.Good luck Petit-Fernand????
Response from Petit-Fernand
Hello Alexsa, Many thanks for your positive feedback. ?? We are glad to hear that! Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
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Natalie L.
Rating: 5 out of 5
So easy to design and place order, can personalise image, colour, font and name. Perfect addition to school items and can personalise the image depending on the childs hobbies. The delivery is fast and efficient, its also nice how the booklets contain a sticker sheet which is relevant to the current season (ie Spring/Summer). Lovely stick on labels that last without the hassle of sewing/ironing on.
Response from Petit-Fernand
Hi Natalie, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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nadine Marien
Rating: 5 out of 5
Very fast shipping, perfect labels
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Julie G
Rating: 5 out of 5
Beautiful labels, top price and fast shipping: I love it!!!!
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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A.P.
Rating: 3 out of 5
I am very satisfied with the labels. However, when I placed my order, the site wouldn't load and I had to refresh the page. Thinking that the payment wouldn't be taken into account because my bank hadn't asked me for authorization to validate the transaction, I repeated the order later. The order appeared in my "C-monetiquette" account, but I received two order acknowledgements by e-mail. In fact, the site validated my two orders even though I hadn't authorized payment via my bank application. I ended up with twice the number of labels I had originally ordered, and it's impossible to cancel an order on this site. The products are fine, but the site needs to be updated regarding payment.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback. It is not possible to cancel an order directly from your customer account. However, if you had contacted us by e-mail or telephone, we would obviously have been able to cancel one of the two orders to avoid you receiving a duplicate. Please do not hesitate to contact us if this problem occurs again. We'll be happy to help. Have a nice day, Elise, C-MonEtiquette
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OGE Eukene Heras Jimenez
Rating: 5 out of 5
Although the order said it had been delivered, it did not arrive and I had to write to them to have it sent again. They quickly took care of the second order. They answer emails as soon as you write to them.
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Lili
Rating: 5 out of 5
Easy to order, lots of choice
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Charlène
Rating: 1 out of 5
Very disappointed with the quality. I ordered the iron-on labels and after the first wash they all came off, even though I followed the instructions for applying them. I had already ordered some a few years ago and the quality was much better!
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Response from Petit-Fernand
Hello Charlène, Thank you for your email. We're sorry to hear about this inconvenience concerning your order. We have just contacted you to propose a solution. Have a nice day, Elise, C-MonEtiquette
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Alexandra
Rating: 5 out of 5
Perfect as usual, I've been ordering for 3 years and I've never been disappointed.
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Béatrice M.
Rating: 5 out of 5
This is the second time I've ordered labels and I'm very satisfied. This time I also ordered a personalized isothermal gourd. My daughter is delighted. We'll have to see how long it lasts.
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Marie-Audd Stoll
Rating: 5 out of 5
Order received fully complied with my expectations, colorful labels, washable over time, the children made their choice among the many possibilities. Extremely reactive after-sales service with return of the order that had not arrived on time.
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
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Barrier Mylene
Rating: 5 out of 5
Fast and careful delivery. Top-notch personalization.
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette