Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 355 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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D
Denise H.
Rating: 5 out of 5
Super fast processing. Fast feedback and great service. Always happy to return.
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Response from Petit-Fernand
Hello, thank you very much for choosing us for your order; we are deeply touched. We are very pleased that you like your order! ???? Have a nice day, Chiara, EsIstMeins
M
María Eugenia Bermudez Sicilia
Rating: 1 out of 5
I placed an order that although my account was charged I never received it. When I go to my profile to check its status it no longer exists and can no longer be searched by order number. Total scam.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos did not deliver your order within the specified time. However, we assure you that it is not a scam. Our customer service has just contacted you to help you with this situation. For any problem, we are available by email or by phone to help you. Good day, Camille Petit-Fernand
B
BERANGERE OZENNE
Rating: 5 out of 5
Very happy with the products I received
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
M
Mrs H.
Rating: 5 out of 5
This is the second year I have ordered stickers for my sons uniform for school, and they are fabulous, they get washed weekly and stay really well on the clothes and shoes. Highly recommend. My son loves the choices of design. Amazing :-)
Response from Petit-Fernand
Hello, Many thanks for your positive feedback. ?? We are glad to hear that! Thank you for your trust and for choosing us for your order. Have a nice day?? Chiara Petit-Fernand
C
claudinehartmann
Rating: 5 out of 5
Top product and fast delivery
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Dragana B.
Rating: 5 out of 5
Labels quality, design, color selection, everything super
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Response from Petit-Fernand
Hello, thank you very much for your comment, which goes straight to our hearts. ?? Have a nice day, Chiara, EsIstMeins
M
marion gabriele
Rating: 1 out of 5
Unfortunately, you've changed the quality of your water bottles. By sticking labels on them that peel off easily
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Response from Petit-Fernand
Hi Marion, Our bottles are personalized by printing directly on the product. We do not use stickers on our bottles. Our Customer Service team has responded to your complaint by e-mail to help you as much as possible. Have a nice day, Camille C-MonEtiquette
D
Dominga
Rating: 5 out of 5
Very nice labels Good quality
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
C
cristina garcia melendo
Rating: 1 out of 5
After 1 month of waiting, my order has still not arrived.
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Response from Petit-Fernand
Good morning, We are sorry for this delivery problem with Correos. After our conversation by email, I confirm the refund of your order. Good morning, Camille Petit-Fernand
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Maritxu URGORRY
Rating: 5 out of 5
I ordered labels to stick on clothes. The choice of design is top notch, delivery fast and very easy to use. I've had no trouble sticking them on, and the quality seems to be up to scratch. To be seen over time. I recommend this product without hesitation.
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Imane Skendraoui
Rating: 5 out of 5
Very practical top
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Sidonie Morlet
Rating: 5 out of 5
Very happy, good and fast customer service
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
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Geraldine T
Rating: 5 out of 5
Perfect, fast and efficient
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us and putting stars in our eyes! ? Beautiful day to you, Elise, C-MonEtiquette
C
Client
Rating: 5 out of 5
Fast delivery and very good quality labels
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us and putting stars in our eyes! ? Beautiful day to you, Elise, C-MonEtiquette
K
Katharina R.
Rating: 5 out of 5
Reliable, nice, fast. I am completely satisfied. Will soon be ordering only there for my second child.
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Response from Petit-Fernand
Hello, thank you very much for choosing us for your order; we are deeply touched. We are very pleased that you like your order! ???? Have a nice day, Chiara, EsIstMeins
A
Alicja S.
Rating: 5 out of 5
I love this company. I use personalised stickers from them. Their selection of colours and patterns is amazing. Quick service too. Fully recomended.
Response from Petit-Fernand
Hi Alicja, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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1000694911 - Adeline D.
Rating: 5 out of 5
Following a first name error, customer service was easy to reach and very responsive. My order was re-shipped in record time.
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Sarah H.
Rating: 1 out of 5
I never received my order and theres no tracking to be able to follow up.
Response from Petit-Fernand
Hello Sarah, We are really sorry to read your message. Our customer service team has contacted you to help you as quickly as possible with your order. Kind regarda Chiara Petit-Fernand
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Emma
Rating: 5 out of 5
Brilliant - can't do without them. So easy to use and really stay on well through multiple washes.
Response from Petit-Fernand
Hi Emma, Thank you for sharing you opinion and for choosing Petit-Fernand. We are pleased to read that you are satisfied with our products. Have a nice day ?? Chiara Petit-Fernand
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Jaycee H.
Rating: 5 out of 5
I love these, the price is good and they were delivered in the time frame stated. Thank you!
Response from Petit-Fernand
Hi Jaycee, we are happy that our product met your expectations. Thank you very much for sharing your opinion. ?? Have a lovely day, Chiara Petit-Fernad
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Nadine
Rating: 5 out of 5
Everything is great. Super quality. ????
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Response from Petit-Fernand
Hello, Thank you very much for your review, which goes straight to our hearts! ?? Have a nice day, Chiara, EsIstMeins
A
Alasia Marilyne
Rating: 5 out of 5
The label is very easy to apply and, above all, it is extremely resistant. It does not move after several washes, whether it is a color or a first name.
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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enrico M.
Rating: 5 out of 5
very positive
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Response from Petit-Fernand
Good morning Loredana, What a pleasure to read your comment. Thank you so much for choosing us for your order. We are happy to know that our labels meet your expectations? Good day, Chiara, Petit-Fernand
A
Aline P
Rating: 5 out of 5
The labels are very pretty & of good quality. They're easy to stick on and don't move in the wash. Top ??! Thanks ??
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
J
Juliane
Rating: 2 out of 5
I was generally happy with the lunch box I ordered in August 2023. Unfortunately, this year in April, the motif with the name on it came off. I accepted this because the lunch box had already been used frequently and washed in the dishwasher. Now, after about 9 months, one of the fasteners on the side has broken off when closing it at nursery. After contacting customer service, I can order a new one for 2.50 + delivery costs of 3.50 0 stars for the durability of the product at this price! The 2 stars are only there because the product was as pictured and I like the function with the ice pack.
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Response from Petit-Fernand
Hello Juliane, thank you for your message. We are sorry that the clip on your lunchbox has broken. As your order is from August 2023, unfortunately our customer service cannot refund or return your order free of charge. As stated on our website, the warranty period is 3 months, after this period the seller reserves the right to refuse an exchange or refund. Thank you for your understanding and have a nice day. Chiara IsMine
K
Kriis
Rating: 5 out of 5
Very good as always
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward and your loyalty goes straight to our hearts!?? Have a nice day, Elise, C-MonEtiquette
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Jessica MIMOUNI
Rating: 5 out of 5
Highly responsive company No order or delivery errors Clear, intuitive website Good customer experience
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us and putting stars in our eyes! ? Beautiful day to you, Elise, C-MonEtiquette
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Céline Rosenbaum
Rating: 5 out of 5
Really easy to order, choice of colors and patterns, fast delivery.
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
J
Ju
Rating: 5 out of 5
Very attractive. Conforms to the product for sale. Fast shipping
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
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Alice Berhin
Rating: 5 out of 5
Nice, fast, efficient and great customer service
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
R
Raquel H.
Rating: 5 out of 5
My experience with Petit-Fernand has always been very good to excellent. An excellent service in general, even though this last time there was a problem with the delivery of my order, Petit-Fernand did not hesitate to listen and resolve the problem immediately. They diagnosed the non-delivery of the order and automatically resent it, which arrived quickly and without any problems. I highly recommend it as always!
Response from Petit-Fernand
Hi Raquel, We are happy to read your feedback. Thank you so much for sharing you opinion. That is great to have you a customer. ?? Have a lovely day, Chiara Petit-Fernad
J
J. T.
Rating: 5 out of 5
Again and again
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Response from Petit-Fernand
Hello, Thank you very much for your review, which goes straight to our hearts! ?? Have a nice day, Chiara, EsIstMeins
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Sarah
Rating: 5 out of 5
Always and always the best
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Response from Petit-Fernand
Hello, The entire C-MonEtiquette team thanks you for your message! Your satisfaction is our greatest reward!?? Have a nice day, Elise, C-MonEtiquette
T
Tracy P.
Rating: 5 out of 5
Really good have used this place for a few years now and stickers are still good and stuck to clothes,bags ect.
Response from Petit-Fernand
Hi Tracy, We are glad to hear that! Thank you for your trust and for sharing your opinion. It's great to know that you are satisfied with the product and its quality. Have a nice day?? Chiara Petit-Fernand
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zazz78
Rating: 5 out of 5
Impeccable labels. I order regularly. Fast delivery.
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Response from Petit-Fernand
Hello, Thank you so much for ordering from us and putting stars in our eyes! ? Beautiful day to you, Elise, C-MonEtiquette
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Invité
Rating: 5 out of 5
Good quality labels and easy to use, before I had sewing labels. I got them because my son is going on a school trip in 3 weeks, and there are all his clothes/business to mark.
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Response from Petit-Fernand
Hello, Thank you so much for your heartfelt feedback! ?? A lovely day to you, Elise, C-MonEtiquette
A
AUDREY
Rating: 5 out of 5
Lots of designs and formats to choose from, good value for money, my daughter is delighted with her new labels!
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Response from Petit-Fernand
Hello, Thank you so much! ?? A lovely day to you, Elise, C-MonEtiquette
J
Jessica Benkaddour
Rating: 5 out of 5
Top-notch after-sales service and quality products: personalized labels, water bottles, etc. .... As well as new products. Thanks again
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Response from Petit-Fernand
Hello, Thank you so much for taking the time to leave us a positive note. It touches us deeply. ?? Beautiful day to you, Elise, C-MonEtiquette
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sofia
Rating: 5 out of 5
Quality product, made well and reflects the description. excellent quality price. recommend it!
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Response from Petit-Fernand
Good morning Sofia, Thank you for sharing your positive experience with us. Thank you for your trust! I wish you a good day ? Chiara Petit-Fernand
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Francesca R.
Rating: 1 out of 5
Arrived package with two water bottles without straws, impossible to contact them
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Response from Petit-Fernand
Good morning Francesca, We are very sorry about this. One of our operators will contact you shortly so we can help you as soon as possible. I wish you a good day, Chiara Petit-Fernand