Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 280 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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Invité
Rating: 5 out of 5
Labels received very quickly. I had already ordered some and they hold very well.
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Madame veronique Richel
Rating: 5 out of 5
Very good company, good work and easy to contact. Thank you
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Quentin
Rating: 1 out of 5
For the moment I have not received the order.
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Response from Petit-Fernand
Hello Quentin, Thank you for your feedback. We have contacted you previously regarding your order. We have just sent you an email to help you. Have a nice day, Camille C-MonEtiquette
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Carole Le Reste
Rating: 5 out of 5
Very happy with my various orders. The labels are very pretty and well presented in a small booklet.
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Mick Mick
Rating: 1 out of 5
They don't fit, even though I followed the instructions.
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Response from Petit-Fernand
Hello Mickaël, Thank you for your message. We have just contacted you by email to propose a solution to your problem. Have a nice day, Camille C-MonEtiquette.
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Karine MINARD
Rating: 5 out of 5
I am always satisfied with the labels I order.
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Raquel
Rating: 3 out of 5
The result was fine but it was impossible to use a coupon per guest. I had to place the order without using it
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Response from Petit-Fernand
Hi Raquel, Thank you for your message. We are glad to hear that you like our products. You can write to our customer service so that they can help you with your coupon. Good day, Camille Petit-Fernand
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annie HARREWYN-COOLS
Rating: 5 out of 5
Fast delivery, product totally complies with my expectations, original!
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Vanessa Martin
Rating: 5 out of 5
I ordered 80 labels, but unfortunately I don't have enough. But I'm going to recommend some soon and I'm quite satisfied.
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Özlem K.
Rating: 5 out of 5
Everything is great!
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Response from Petit-Fernand
Hello Özlem, that's perfect! Have a wonderful Christmas, ?????? Elise, ItIsMine
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Natalie S.
Rating: 5 out of 5
Good product and fast delivery
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Response from Petit-Fernand
Hello Natalie, Thank you very much for your kind review. We are very pleased to read that everything went well and that you like our products. Have a very Merry Christmas, ?????? Elise, EsIstMeins
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Sarah Ahardane Coulibaly
Rating: 5 out of 5
Fast, quality shipping
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Jacqueline Kelley
Rating: 1 out of 5
I never received my package very disappointed but the the customer service was excellent I was reimbursed. I really wanted what I ordered for my daughter school trip.
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Response from Petit-Fernand
Hello Jacqueline, Thank you for your message. We are very sorry that you have not received your order. We hope that you will try to order from us again. Kind regards, Camille C-MonEtiquette
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julie henri
Rating: 5 out of 5
Order as high as I would like.
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johanna flammang
Rating: 5 out of 5
As always, never disappointed
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Atelier Aurélie Briot
Rating: 2 out of 5
Hello, I'm sorry but the labels are not of the same quality as the ones I bought from you 3 years ago, which gave me complete satisfaction. I found them all in the washing machine. Even the iron-on ones are more difficult to adhere and don't have the same soft finish.
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Response from Petit-Fernand
Hello Aurélie, Thank you for your feedback. We've just contacted you by e-mail to understand the problem you're experiencing so that we can provide you with a suitable solution. Have a nice day, Camille C-MonEtiquette
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Molliet Ribet - Jullien
Rating: 5 out of 5
Very fast delivery, I was afraid of being caught too late, but no .... Santa is pleased with the products ?????, let's hope the people they're intended for will be too ????
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Sarah
Rating: 5 out of 5
Top quality, label holds up well despite repeated washing.
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Anissa Anissa
Rating: 5 out of 5
Beautiful labels. Fast delivery! Great for sticking on school supplies!
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Response from Petit-Fernand
Bonjoure Anissa, It's a pleasure to have your feedback? Merci pour votre message. Beautiful day, Camille C-MonEtiquette
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Natacha Czokow
Rating: 5 out of 5
The quality is insane!
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Esma
Rating: 5 out of 5
Perfect, fast-arriving labels
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Adele J.
Rating: 1 out of 5
After ordering these for the second time after trying them years ago, as I wanted to give them a second try- however im still as disappointed. The stickers constantly fall off, I find them in the machine, scrunched in clothes. For the money I paid for 2 sets, was disappointing.
Response from Petit-Fernand
Hi Adele, Thank you for your comment. We are very sorry that you experienced problems with the labels. A member of the Petit-Fernand team will contact you today in order to find a solution. We wish you a good day, Chiara Petit-Fernand
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Ylenia
Rating: 5 out of 5
The labels are very beautiful, absolutely customizable and delivered quickly.
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Response from Petit-Fernand
Good morning Ylenia, We are pleased to read your comment. We are glad that you are satisfied with our product and that your experience with Petit-Fernand was positive! I wish you a good day ? Chiara Petit-Fernand
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Marie
Rating: 5 out of 5
Very happy with the labels I recommend
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pezin lucie
Rating: 5 out of 5
Perfect Easy to order Fast delivery Labels hold up really well
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LAOUITI
Rating: 5 out of 5
Labels exactly what I wanted. Very satisfactory delivery times and product quality. I would recommend
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Antonia M.
Rating: 1 out of 5
The order never arrived!!!
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Response from Petit-Fernand
Good morning Antonia, We are very sorry that you did not receive your order. One of our operators will contact you later today so that we can find a solution together as soon as possible. Good day, Chiara Petit-Fernand
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celine pla
Rating: 5 out of 5
I ordered a gourd and received it without the seal, so it was leaking. I contacted Customer Service, who replied immediately and were very responsive to my request. They sent me a new cap. Conclusion: very responsive, competent and above all friendly staff.
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Eleni K.
Rating: 5 out of 5
Very goods product I m very happy with my orders !! Value for money !
Response from Petit-Fernand
Hello Eleni, We are happy to read your words. Thank you for you trust! Have a lovely day ?? Chiara Petit-Fernand
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Aurelie
Rating: 5 out of 5
Fast shipping and good quality labels.
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Eleonora C.
Rating: 5 out of 5
Quality products that arrive home undamaged and shipped with safe and very well-maintained packaging. Thank you!
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Response from Petit-Fernand
Good morning Eleonora, We are glad to hear that you are satisfied with your order and that you appreciate the quality and care in packaging. Your opinion is important to us, thank you for sharing it. Have a great day ?? Chiara Petit-Fernand
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Sofia Trad
Rating: 5 out of 5
I really like the labels. They hold well and are a good size. My daughter was delighted to stick them on her clothes. What's more, I got them for free thanks to the Gemo code. I only paid two euros for delivery, so it was a real benefit. Thanks again
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Azzurra C.
Rating: 3 out of 5
I had already bought several times and they were all flawless. This year the clothing labels were not as successful :(
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Response from Petit-Fernand
Good morning Azzurra, Thank you for your message, We are sorry to read that you are not fully satisfied with the labels. One of our operators will contact you later today so that we can find a solution together. Good day, Chiara Petit-Fernand
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Alessia
Rating: 5 out of 5
This is the fourth year I have purchased school labels on Petit Fernand because there is great variety of color and font themes, they are easy to choose from, and shipping is always on time. We have also given some as gifts and liked them.
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Response from Petit-Fernand
Good morning Alessia, Thank you for your comment, we are very pleased to read that you are satisfied with the product and in general with your experience with us. We also thank you for your trust, Have a nice day, ?? Chiara Petit-Fernand
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Chlochllo Owen
Rating: 5 out of 5
I am very happy and satisfied with my labels they are very pretty and easy to use for me quality ratio 100% satisfied
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Silvia F.
Rating: 5 out of 5
The labels are very nice and durable. I will definitely be ordering more! Fast shipping. Great service!
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Response from Petit-Fernand
Dear Silvia, We are pleased to read that you are satisfied with your order and that your experience with Petit-Fernand was overall positive. Thank you for sharing your opinion.? Good day, Chiara Petit-Fernand
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Anne-Lise Maroto
Rating: 5 out of 5
I'm always so pleased with the self-adhesive and iron-on labels for my children's clothes, they're easy to use, affordable and washable. I've been ordering the back-to-school pack for 3 years now and I 100% recommend it.
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Florian
Rating: 5 out of 5
Everything perfect! Quick delivery, the quality, i've ordered 3 times and i am very satisfied with this product! I highly recommend it!
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Response from Petit-Fernand
Hello Florian, Thank you very much for your feedback, which we really appreciate. We look forward to your next order with us. ? We wish you a wonderful Christmas. ?????? Elise, ItIsMine
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Ikisse
Rating: 1 out of 5
Bonjour je n'est jamais reçu ma commande depuis septembre 2023 merci bien
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Response from Petit-Fernand
Hello, Thank you for writing to us. We are sorry that your order has not yet arrived. Please contact our customer service by phone or at [email protected] so that we can get back to you as soon as possible. Have a nice day, Camille C-MonEtiquette
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R K.
Rating: 2 out of 5
They look great and are easy to put on, but they are easy to clean at 30 degrees in the washing machine so you need a new one every time.
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Response from Petit-Fernand
Hello, we are sorry to hear that your labels are peeling off. You can contact us by mail (and share a picture of the problem) so we can offer you a solution. Have a nice day, Elise, EsIstMeins