The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
I've ordered several times (labels of all kinds, snack boxes and water bottles) and have never been disappointed. The products are very pretty, true to the visuals on the site, of high quality and highly functional. And the icing on the cake, top-notch after-sales service! Fast, friendly answers. A big thank you to this great team!
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Response from Petit-Fernand
Hello, Thank you very much for your message and your confidence? A very nice day, Camille C-MonEtiquette
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BARBARA
Rating: 5 out of 5
What to say. I have been ordering for years and everything is always perfect.
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Response from Petit-Fernand
Good morning Barbara, thank you for your comment and thank you for being one of our customers!
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Laethitia Halazy
Rating: 2 out of 5
Product received much too late. Order made well in advance and good received. After a complaint, the order was placed. My daughter was leaving on a school trip on Monday morning. I received the labels on Tuesday :( useless
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Response from Petit-Fernand
Hello Laetithia, We are very sorry for the delay in delivery. We hope, however, that the products meet your expectations. Have a nice day, Camille C-MonEtiquette
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Juliette Patrisse
Rating: 5 out of 5
Always satisfied
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Chunita Garcia Favre
Rating: 5 out of 5
The labels are beautiful! We had a small delay with the labels which they resolved with great professionalism. I highly recommend them!
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Response from Petit-Fernand
Hello, Thank you very much for your message ! Have a good day, Camille, Petit-Fernand
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Alex
Rating: 5 out of 5
Top, I recommend!
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Sandy S.
Rating: 5 out of 5
Textile adhesives are very nice. Can withstand washing and drying. Super ??
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Response from Petit-Fernand
Thank you for your purchase from us and your very positive review! That's perfect that you like our labels, we are delighted! ?? Have a nice day, Elise, EsIstMeins
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Luisa González
Rating: 5 out of 5
I have been buying these stickers for many years. Thanks to them we have never lost a Tupper or Bottle. The customer service is fast and efficient, which in these times is very difficult to find. I had an incident and they solved it quickly and professionally. We will continue to buy and recommend these labels. My nephews are very pleased every time I give them to them ??????
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Response from Petit-Fernand
Hello, Thank you very much for your loyalty ! It is a real pleasure to read your comment ? Good morning, Camille Petit-Fernand
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Elizabeth González Serrano
Rating: 5 out of 5
I did not receive my order, but the customer service was excellent.
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Response from Petit-Fernand
Hello, Thank you for your message :) Hello, Camille Petit-Fernand
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Valentina
Rating: 1 out of 5
Estimated shipping 3-10 days... well almost 20 go by, 3 emails sent and no response other than the automated one which is of little interest. No news about the package. I hope as I wrote in the email they will arrive in time for your birthday if not you can keep them. P.s.: still waiting for reply to at least one of the 3 emails if you deign. Thank you.
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Response from Petit-Fernand
Good morning Valentina, we thank you for your message. From here we do not have enough data to be able to trace your order. I kindly ask you to contact us by phone at +33 5 86 80 00 96 or send us an email to [email protected] specifying your order number so that we can find a solution as soon as possible. Good day, Chiara Petit-Fernand
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Angelique
Rating: 2 out of 5
Unfortunately, the express delivery, which is really very expensive, did not arrive on the promised date. After contacting the company, there has been no reply to date. Very weak.
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Response from Petit-Fernand
Hello, We are sorry that Chronopost has taken longer than expected. But unfortunately we have no control over Chronopost. We have already contacted you to offer you a solution, but we hope you like our labels. ?? We look forward to your feedback. Have a nice day, The EsIstMeins Team
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severine Severine
Rating: 5 out of 5
Always very happy. Very responsive team
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Jess
Rating: 3 out of 5
Stickers are great value and really cute however I'm in the UK and it said delivery was 7-14 days and I waited 4 weeks for the stickers to come.
Response from Petit-Fernand
Hello, We are sorry that Royal Mail has taken so long to deliver. However, we hope that your order meets your expectations. Kind regards, Camille Petit-Fernand
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neila O.
Rating: 1 out of 5
I have bought the stick on clothing labels , have followed the instructions, waited 24h, worn and then washed at 40 degrees and my surprise was half of the labels were removed from the tag, I thought I will spend more money for quality but what a disappointment will not buy again !
Response from Petit-Fernand
Hello, We are really sorry to hear that your stick on labels have come off. We are going to send you a replacement. Kind regards, Camille Petit-Fernand
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Cristina S.
Rating: 5 out of 5
Handy labels for school
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Response from Petit-Fernand
Good morning Cristina. We are pleased that our labels meet your expectations.
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Julie
Rating: 5 out of 5
A brand that listens to its customers! I've only had one problem with the quality, but it was immediately addressed and I received the same quality as before, free of charge and very quickly! I've never been disappointed, great concept, long-lasting and a great time-saver when you don't have 3 children... in short, I recommend them!
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Response from Petit-Fernand
Hello, Thank you very much for your feedback :) Lovely day, Camille C-MonEtiquette
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Karolina R.
Rating: 5 out of 5
Perfect stickers !
Response from Petit-Fernand
Hello, Thank you :) Kind regards, Camille Petit-Fernand
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Jessie
Rating: 5 out of 5
Great speed for shipping or even solving a problem
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Response from Petit-Fernand
Hello Jessie, Thank you for your message? Have a nice day, Camille C-MonEtiquette
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Nellie
Rating: 5 out of 5
Super product quality Fast delivery I recommend my son loved his snack box.
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Response from Petit-Fernand
Hello, Thank you for your feedback :) Lovely day, Camille C-MonEtiquette
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Larissa H.
Rating: 3 out of 5
I did not like the shipping. Took forever despite sending tracking could not be completed. Please improve.
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Response from Petit-Fernand
Thank you for placing your order with us. We are sorry that the delivery took longer than expected, but unfortunately we have no control over the postal service. ?? However, we hope you like our labels! Have a nice day, The EsIstMeins Team
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Ionescu A.
Rating: 5 out of 5
Easy to steal from and use.
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Response from Petit-Fernand
Thank you for shopping with us and for your review, which we are very pleased about. ?? Have a nice day, Elise, EsIstMeins
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Miss Meryl Botte
Rating: 5 out of 5
Unique, for my first order I was very happy.
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MORGANE BEUNIER
Rating: 5 out of 5
I love it! I can't stop ordering because I'm so satisfied! I recommend both the labels and the water bottles!
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Response from Petit-Fernand
Hello, thank you for your loyalty! Lovely day, Camille C-MonEtiquette
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Elena
Rating: 1 out of 5
Export fees from France to Switzerland. ... I was not thinking of spending the 20% of my purchase on this fee, it was not indicated. I won't buy from you again.
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Response from Petit-Fernand
Hi Elena, We'll be in touch later today to find a solution. Have a nice day, Camille C-MonEtiquette
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Nadouchka V
Rating: 5 out of 5
fast delivery and beautiful products
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Marine OTAL
Rating: 2 out of 5
The self-adhesive labels are perfect, but the thermo-adhesive labels all came off after the first wash, not so good. They offered to send me new ones and it's exactly the same thing. But I followed the instructions to the letter.
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Response from Petit-Fernand
Hello Marine, We are very sorry to read your message. We will contact you to find a solution. Have a nice day, Camille C-MonEtiquette
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Imma
Rating: 5 out of 5
fantastic
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Response from Petit-Fernand
Hello, We are delighted that you like our products ! Hello, Camille Petit-Fernand
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A.N.A.
Rating: 5 out of 5
They are very resistant
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Response from Petit-Fernand
Hello, Thank you ! Good morning, Camille Petit-Fernand
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Sénéchal Camille
Rating: 3 out of 5
Everything was right from design to delivery, except for the color, which came out much flashier.
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Response from Petit-Fernand
Hello, We are sorry to hear that your order did not completely meet your expectations. We hope, however, that the quality of our products is up to scratch. Have a nice day, Camille C-MonEtiquette
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STEPHANIE
Rating: 5 out of 5
Order received quickly in exchange for a faulty item. Very good relationship with after-sales service.
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Sonia
Rating: 5 out of 5
Impeccable service and products. Children's water bottles make a difference everywhere. They are gorgeous and comfortable. The labels durable and beautiful. I recommend Petit-Fernand's products.
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Response from Petit-Fernand
Good morning Sonia, thank you for your comment. We are glad that you like our products and that you are particularly satisfied with our water bottle.
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SAM&FANY
Rating: 5 out of 5
This is the second time we've ordered. The labels for our first (which were stuck on 3 years ago) are still sticking. And we bought a personalized isothermal water bottle for our second. The personalization lasts over time and the water stays fresh in all circumstances. They're expensive but quality products.
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Response from Petit-Fernand
Hello, Thank you very much for your feedback :) Lovely day, Camille C-MonEtiquette
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Consumer
Rating: 5 out of 5
My order was lost, they reshipped it to me and they were pending. The package finally arrived. The material is good, resistant and very nice
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Response from Petit-Fernand
Hello, Thank you very much for your message :) Hello, Camille Petit-Fernand
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Rahil El ouenfoufi
Rating: 5 out of 5
Thank you very much.
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37 maylin
Rating: 3 out of 5
Labels very good, pretty package but very disappointed with the delivery it was a day late although I had paid 9 extra because it was urgent to have ordered them on Thursday to receive them on Monday when it was scheduled for Saturday ... my son was able to go to school on Monday with his clothes marked with permanent marker. Too bad Sending a message to customer service: no reply To be continued
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Response from Petit-Fernand
Hello, We are very sorry about this delay from Chronopost. We confirm that your delivery charges have been reimbursed. Have a nice day, Camille C-MonEtiquette
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Virginie
Rating: 5 out of 5
Nice surprise to discover the lunchboxes They're superb. Very large. I bought them with the matching lunchbox. Fast delivery and very well packaged. I'm ordering 2 new lunchboxes for myself and dad.
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Response from Petit-Fernand
Hello, Thank you very much for your confidence! We're delighted to hear that our products were able to satisfy your whole family? Very nice day, Camille C-MonEtiquette
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Ángela
Rating: 1 out of 5
I have never received my order. I have complained and have been given another deadline. I was told to contact you again if I did not receive it within that time, but I am still waiting for a response (and it has been almost two months).
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Response from Petit-Fernand
Good morning Angela, We are sorry for this delivery anomaly on the part of Correos. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
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Estelle Maurier
Rating: 5 out of 5
Fast and courteous response to replace my faulty product!
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Brigitte Legendre
Rating: 5 out of 5
Easy to create personalized labels on the website Fast production, the day after the order is placed.
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Response from Petit-Fernand
Hello, Thank you for your message :) Have a nice day, Camille C-MonEtiquette
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Barbara
Rating: 3 out of 5
The products are good but I paid for quick shipping and received the products after a week
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Response from Petit-Fernand
Buongirno Barbara, thank you for your comment. We are glad that our products meet your expectations. One of our operators will contact you within the day to resolve this shipping anomaly. Good day, Chiara Petit-Fernand
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