Customer reviews of Petit-Fernand

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9,3 /10
Overall rating: 9,3 out of 10
Based on 53 276 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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Gloria Ma Hernández Galán
Rating: 5 out of 5
I did not receive my order after the deadline and on their website in tracking it says that they had delivered it. They got in touch quickly and sent it back to me at no cost. I received it super fast and looking forward to trying it out. Good customer service.
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Response from Petit-Fernand
Good morning, We are sorry for this delay in delivery by Correos. Our customer service team has replied to you by email to help you with this situation. Good morning, Camille Petit-Fernand
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Cristina
Rating: 5 out of 5
Arrived promptly. Good quality and presentation of the product.
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Response from Petit-Fernand
Hello, Thank you ! Good morning, Camille Petit-Fernand
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Cristina Z.
Rating: 5 out of 5
High quality labels, they don't come off and do their job well Only 'flaw' if we can say so is the price, but as always you pay for quality
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cycy_j
Rating: 5 out of 5
I received my labels super fast and their quality is top notch (recognized by the nursery staff!).
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ketty
Rating: 5 out of 5
I placed an order and had a problem with delivery charges , everything was solved quickly and professionally ! The stickers are beautiful, the graphics, colors and quality excellent, not my first purchase, perhaps when I first purchased in 2014/2015 was one of the first online commerce sites that did this type of custom order ! A certainty !
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Simona M.
Rating: 3 out of 5
Labels well made but delivery time longer than indicated
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Response from Petit-Fernand
Good morning Simona, thank you for your comment. We are sorry for the delay encountered in the delivery, unfortunately we can not intervene in the delays of postal services. However, we are glad that you are satisfied with the product, we hope you will receive your next orders on time. Good day, Chiara Petit-Fernand
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Lucie MARTIN
Rating: 5 out of 5
The labels are identical to the photo. Stick very well and don't wash off.
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Valentina P.
Rating: 5 out of 5
I have been using Petit for years for labels, a guarantee of quality and reliability. The labels withstand continuous washings, and the customer service, which I have only needed once, has been excellent in resolving as well as extremely professional. Highly recommended.
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Isabel Hersen
Rating: 1 out of 5
The product never arrived
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Response from Petit-Fernand
Good morning, We are very sorry for this delivery anomaly. I confirm that your order has been fully refunded. Good morning, Camille Petit-Fernand
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Miriam Algarra
Rating: 1 out of 5
It arrived very late and I don't think the quality is great, the stickers peel off.
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Response from Petit-Fernand
Good morning, It is not normal for your labels to peel off. We will contact you to help you. Hello, Camille Petit-Fernand
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Maria S.
Rating: 5 out of 5
Order was sent and delivered quickly. The labels are really beautiful and very good quality! Gladly again!
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Response from Petit-Fernand
Thank you for shopping with us and for your great review. ?? Perfect that you like our products. We look forward to your next order! ? Have a nice day, Elise, EsIstMeins
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Irene
Rating: 5 out of 5
Beautiful labels that don't come off and can be read especially those for pencils.
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Patricia Trejo calenti
Rating: 1 out of 5
I cannot value it because I do not
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. We will contact you as soon as possible to help you. Hello, Camille Petit-Fernand
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Susanna
Rating: 5 out of 5
Punctual and helpful.
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Andreily Ecchenique
Rating: 5 out of 5
Excellent as always!!! I had a problem with my order but the company solved my problem as soon as possible, I already have my order at home thank you.
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Response from Petit-Fernand
Hello, Thank you very much for your message :) Hello, Camille Petit-Fernand
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Frida Juan
Rating: 5 out of 5
Everything perfect and beautiful as always. It took no time at all to arrive. Thank you very much ??
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Response from Petit-Fernand
Good morning, Thank you very much :) Hello, Camille Petit-Fernand
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LM
Rating: 5 out of 5
All very good, shipping and quality of the labels and lunch box.
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Response from Petit-Fernand
Good morning, Thank you very much ? Good morning, Camille Petit-Fernand
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R M.
Rating: 5 out of 5
Great labels, with fun colourful designs.
Response from Petit-Fernand
Hello, Thank you so much ! Kind regards, Camille Petit-Fernand
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DC
Rating: 5 out of 5
fast and efficient!
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Monica M.
Rating: 2 out of 5
Too bad about the shipping, the products are always great but I had requested expedited shipping and instead they ended up arriving late.
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Response from Petit-Fernand
Good morning Monica, thank you for your comment. We are glad you enjoyed the product and we are sorry that your order arrived late. One of our operators will contact you within the day to find a solution. Good day, Chiara Petit-Fernand
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Kgykgfukkjfryiokhvdfjk
Rating: 5 out of 5
I love everything, I repeat every year, perfect.
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Response from Petit-Fernand
Hello, Thank you for your loyalty :) Hello, Camille Petit-Fernand
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Pamela B.
Rating: 5 out of 5
This is not the first time I have used you...super fast delivery...always new ideas and super helpful...a personal touch on your stuff...thank you
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PAULINE
Rating: 5 out of 5
Great. Delivery on time. ??
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Michele S.
Rating: 5 out of 5
all perfect
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Stephanie GARREC
Rating: 3 out of 5
The quality of iron-on labels is poorer than before. They come off. Disappointed
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Response from Petit-Fernand
Hello, We're very sorry to hear that your iron-on labels have come unstuck. This is most likely a one-off production problem. We'll be in touch later today to help you. Have a nice day, Camille C-MonEtiquette
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Ilenia
Rating: 5 out of 5
Nice labels, super cute free stickers
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Valentin Solano Cáceres
Rating: 1 out of 5
Late and wrong, a total disaster
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Response from Petit-Fernand
Hello Valentin, We apologize for this order error. I confirm that your order is on its way and the post office will not take long to deliver it. Good day, Camille Petit-Fernand
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Stefania D.
Rating: 5 out of 5
Purchased their custom labels several times and always had a great time. The printing is beautiful and in 2-3 days the order arrives. Precise and punctual customer service. I recommend them.
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Ge
Rating: 1 out of 5
I did not receive the package
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Response from Petit-Fernand
Good morning, thank you for your comment. We are sorry that you did not receive your order, one of our operators will contact you later today so we can find a solution as soon as possible. Chiara Petit-Fernand
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LC R
Rating: 5 out of 5
Easy and intuitive site and fast delivery
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Response from Petit-Fernand
Hello, We are delighted to hear that everything is to your liking :) Hello, Camille Petit-Fernand
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Mara
Rating: 5 out of 5
Great labels, we've been using them from the time he attended kindergarten until now that he started first grade and we've never had any problems.
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Sara
Rating: 3 out of 5
The thermoadhesive labels for clothes have changed format and consequently the availability of characters has decreased (only 15 characters), and I have not been able to carry my daughter's full name and surname.
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Response from Petit-Fernand
Dear Sara, one of our operators will contact you later today to learn more about your experience with our products. Chiara Petit-Fernand
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Carlos Garcia Ruiz
Rating: 5 out of 5
Excellent quality.
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Marie-Laure Wagner
Rating: 5 out of 5
Easy to use site and lots of choices.
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Mrs H.
Rating: 5 out of 5
Great customer service and prompt communication. Very helpful. Stickers are great and work well. Would definitely order again for sure.
Response from Petit-Fernand
Hello, Thank you very much for you message ! Kind regards, Camille Petit-Fernand
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Barbara
Rating: 5 out of 5
Fast shipping and quality labels!
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Rachele
Rating: 5 out of 5
Wide selection of products, timely and accurate shipping, a guarantee!
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Cecilia A.
Rating: 5 out of 5
Beautiful labels!functional and durable! I still have the ones from last year despite washing in the washing machine or dishwasher. Shipping on time. I am so happy!!and my daughter when she saw the labels I made for her this year she went crazy ??
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Macarena Morales Aragón
Rating: 1 out of 5
I am not satisfied at all, at the first wash it fell off, so lousy.
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Response from Petit-Fernand
Hello Macarena, It is not normal that your labels fell off after the first wash. We will contact you to help you with this situation. Good morning, Camille Petit-Fernanf
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Tifany Collin
Rating: 5 out of 5
I love the models, the choice is decent. In any case, my loulou always finds something different that he likes! Really top quality, I still have some clothes with the 1st labels I ordered 3 years ago, so they hold up really well in the wash!
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Response from Petit-Fernand
Hello, Thank you very much for sharing your experience and we thank you for your loyalty! Have a nice day, Camille C-MonEtiquette