Customer reviews of Petit-Fernand

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corinne

Rating: 5 out of 5

Published on 01/10/2023 à 18h39

The labels are of very good quality. the shipment is careful. I am fully satisfied.

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sara

Rating: 1 out of 5

Published on 01/10/2023 à 17h16

I placed an order ahead of time so that I wouldn't have to wait for school to start. It never arrived. I had to make a claim, which delayed the arrival of my order.

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Response from Petit-Fernand Published on 02/10/2023

Good morning Sara, We are sorry to hear that you were shocked by the delay in delivery by Correos. We hope that the new shipment we have made for you is to your liking. Good morning, Camille Petit-Fernand

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Lidia A.

Rating: 1 out of 5

Published on 01/10/2023 à 16h52

Product never received!

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Response from Petit-Fernand Published on 02/10/2023

Dear Lidia, we are sorry for this anomaly. One of our operators will contact you within the day to resolve the incident as soon as possible. Good day, Chiara Petit-Fernand

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Valery F.

Rating: 5 out of 5

Published on 01/10/2023 à 16h48

Great products! Even after many washes they have held up perfectly!

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Paola

Rating: 5 out of 5

Published on 01/10/2023 à 16h18

Well-made and durable labels

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Lo

Rating: 5 out of 5

Published on 01/10/2023 à 16h15

Perfect as always!??

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Elena Morales Acuña

Rating: 5 out of 5

Published on 01/10/2023 à 14h06

Because a friend told me about it and I am totally satisfied with the stickers, beautiful and practical.

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Response from Petit-Fernand Published on 30/10/2023

Good morning, Thank you very much ! Good morning, Camille Petit-Fernand

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Sara González

Rating: 5 out of 5

Published on 01/10/2023 à 14h04

I have a great experience, since any failure or error has been solved immediately. The products are good and of excellent quality.

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Response from Petit-Fernand Published on 02/10/2023

Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand

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Rosie R.

Rating: 5 out of 5

Published on 01/10/2023 à 14h00

Brilliant product, communication and customer service. Thanks so much

Response from Petit-Fernand Published on 06/10/2023

Hello, Thank you :) Have a lovely day, Camille Petit-Fernand

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Laura A.

Rating: 1 out of 5

Published on 01/10/2023 à 13h48

It never came to me

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Response from Petit-Fernand Published on 02/10/2023

Good morning Laura, we are sorry that you did not receive your order. One of our operators will contact you later today to find a solution together. See you soon, Chiara Petit-Fernand

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Jessica L.

Rating: 5 out of 5

Published on 01/10/2023 à 12h38

The stickers are great! Holds everything tight dishwasher, washing machine and look great :)

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Response from Petit-Fernand Published on 02/10/2023

Thank you very much for your order and your great review. We are delighted that you like our products. We look forward to your next order. ? Have a nice day, Elise, EsIstMeins

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Julia D

Rating: 3 out of 5

Published on 01/10/2023 à 12h09

Self-adhesive labels don't stick very well. However, they were stuck on as instructed on the garment labels. After 2 washings, all labels were removed. Quite disappointed.

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Response from Petit-Fernand Published on 05/10/2023

Hello, We're very sorry to hear that your labels have come unstuck. The quality of our products is our priority, so we will contact you today to help you. Have a nice day, Camille C-MonEtiquette

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Ornella S.

Rating: 5 out of 5

Published on 01/10/2023 à 11h57

Very nice and useful article for school

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Serena P.

Rating: 5 out of 5

Published on 01/10/2023 à 11h31

All Excellent!!!

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ELEONORA

Rating: 5 out of 5

Published on 01/10/2023 à 09h58

The labels are of good quality and durable.

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Erika Lizandara

Rating: 3 out of 5

Published on 01/10/2023 à 09h45

Because I paid to have it delivered in 48 hours and it took longer!

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Response from Petit-Fernand Published on 02/10/2023

Hi Erika, We are sorry that SEUR has delayed the delivery of your order. I can confirm that we have reimbursed you for the shipping costs you paid. However, as for our products, we hope that everything is to your liking. Good day, Camille Petit-Fernand

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Isabel

Rating: 5 out of 5

Published on 01/10/2023 à 09h38

This is the second year I have purchased labels from this store. The first order I received arrived wrong but they promptly sent me a new one. Very satisfied.

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Response from Petit-Fernand Published on 31/10/2023

Good morning, Thank you for your confidence :) Hello, Camille Petit-Fernand

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Virginie Nguyen Thanh

Rating: 5 out of 5

Published on 01/10/2023 à 08h46

Very beautiful and good gourd, quality product! Fast and careful delivery. I'll do it again ^^

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VIEL SAFA

Rating: 2 out of 5

Published on 01/10/2023 à 08h45

Fast delivery, careful packaging. Great choice of personalization, the labels are beautiful but do not wash well. After the first wash at 30°, they peeled off. I therefore advise against buying iron-on and glue-on labels.

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Response from Petit-Fernand Published on 05/10/2023

Hello, We're very sorry to hear that your labels are coming unstuck. Quality is a priority for us. We will contact you as soon as possible to help you. Have a nice day, Camille C-MonEtiquette

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Beatrice

Rating: 2 out of 5

Published on 01/10/2023 à 08h35

I bought labels for 4 children: they came in 6 blocks, stapled in bulk mixing both names and type. Uncomfortable and difficult to find the ones they needed, some are also very similar. It should have been fun for the children to find their labels and glue them on, but instead it was a constant fight. I also noticed a deterioration in print quality, with poorly defined names and colors. Lastly 10 actual working days for shipping. Too bad, I was used to speed and high quality EDIT I was contacted by customer service who rescheduled the order at their expense: it arrived properly printed and stapled ???? the first shipment must have been a mishap

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Response from Petit-Fernand Published on 02/10/2023

Dear Beatrice, we are really sorry about this anomaly. However, we are happy that you are satisfied with the product and the solution proposed by customer service. Good day, Chiara Petit-Fernand

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Stephanie R.

Rating: 5 out of 5

Published on 01/10/2023 à 08h27

They were very communicative especially when there were delays in delivery. I didn't even need to reach out the them. Excellent customer service.

Response from Petit-Fernand Published on 17/10/2023

Hello, Thank you so much :) Kind regards, Camille Petit-Fernand

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Marta

Rating: 5 out of 5

Published on 01/10/2023 à 08h21

The products I bought are wonderful. Everything very fast and great.

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Response from Petit-Fernand Published on 02/11/2023

Good morning, Thank you for your comment :) Good morning, Camille Petit-Fernand

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Maria Heredia

Rating: 5 out of 5

Published on 01/10/2023 à 07h45

Very nice, good quality labels for clothes, shoes and objects, apart have the detail of putting stickers for the small that he loves.

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Response from Petit-Fernand Published on 10/11/2023

Hello Maria, We are delighted to hear that you like them? Happy day, Camille Petit-Fernand

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Aljb

Rating: 5 out of 5

Published on 01/10/2023 à 07h22

I've been a loyal customer of self-adhesive labels from this site for many years. I always order them without fear, excellent quality and they keep their promise. Don't come off even after several washes.

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Alessia

Rating: 5 out of 5

Published on 01/10/2023 à 06h25

Very nice labels and shipping on time communicated

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Daniela

Rating: 2 out of 5

Published on 01/10/2023 à 06h08

Pretty labels, but they do not withstand washing. The thermoadhesive ones came off in the first wash. Too bad, could have been a nice idea ??

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Response from Petit-Fernand Published on 02/10/2023

Good morning Daniela, we are very sorry to read that you encountered an anomaly with our labels. I kindly ask you to contact our customer service so that we can find a solution together as soon as possible. Good day, Chiara Petit-Fernand

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ollie

Rating: 5 out of 5

Published on 01/10/2023 à 05h21

Perfect I recommend very good quality

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Allegra G.

Rating: 5 out of 5

Published on 30/09/2023 à 23h05

Total satisfaction for graphics packaging and service bravi bravi bravi

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Laura

Rating: 5 out of 5

Published on 30/09/2023 à 22h43

I bought stickers with my son's name on them for school, this is the third year in a row that I have ordered them. The quality is excellent. This year I had a problem with the shipping and they solved it right away, the customer service is exceptional. I will repeat for sure.

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Response from Petit-Fernand Published on 06/11/2023

Good morning, Thank you for your loyalty :) Good morning, Camille Petit-Fernand

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Sarah

Rating: 5 out of 5

Published on 30/09/2023 à 20h13

I had an issue with the delivery, but I was very quickly professionally solved! Highly recommended, great experience!

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Milly

Rating: 5 out of 5

Published on 30/09/2023 à 19h58

Beautiful and durable

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Katherine

Rating: 5 out of 5

Published on 30/09/2023 à 19h43

You can do your own designs, great quality and arrived fairly quickly. Will be buying again.

Response from Petit-Fernand Published on 18/10/2023

Hello, Thank you for your message ! Kind regards, Camille Petit-Fernand

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Elena C.

Rating: 1 out of 5

Published on 30/09/2023 à 19h28

Very bad experience, purchased a custom water bottle in late August and it never arrived, they told me they provided a refund and I still haven't even received that! Never again, I strongly advise against making a purchase.

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Response from Petit-Fernand Published on 02/10/2023

Good morning Elena, we are sorry for what happened. Regarding the refund, I confirm that we have made it. The timeline for receiving it is 7 to 10 working days. One of our operators will contact you within the day. Good day, Chiara Petit-Fernand

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GCS

Rating: 5 out of 5

Published on 30/09/2023 à 19h06

Adhesive labels for clothes: excellent quality in both graphics and durability in washer and dryer.

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ALEJANDRA ARAUJO

Rating: 5 out of 5

Published on 30/09/2023 à 19h03

Quality and speed

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Maria

Rating: 1 out of 5

Published on 30/09/2023 à 18h53

I paid for expedited shipping,but the package still arrived to me as classic shipping,5 days later!!!!

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Response from Petit-Fernand Published on 02/10/2023

Good morning Maria, we are truly sorry for this delay. One of our operators will contact you later today to find a solution together. Chiara Petit-Fernand

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Cristina

Rating: 1 out of 5

Published on 30/09/2023 à 18h36

Arrived much later than the money paid er express shipping

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Response from Petit-Fernand Published on 02/10/2023

Dear Cristina, a customer service representative will contact you later today to find a solution together. We are very sorry for the delay encountered. Good day, Chiara Petit-Fernand

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Camilla

Rating: 5 out of 5

Published on 30/09/2023 à 18h33

Fast, wonderful product, easy to use, perfect instructions, appreciated the included stickers as a gift

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Maria Sobas Labajo

Rating: 5 out of 5

Published on 30/09/2023 à 18h04

Despite the fact that the product did not arrive on time, paying extra for it, they took care of the refund of those expenses.

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Domagoj B.

Rating: 5 out of 5

Published on 30/09/2023 à 15h57

Great product... Gladly continue ??

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Response from Petit-Fernand Published on 02/10/2023

Thank you for shopping with us and for your review, which we are very pleased about. We look forward to your next order. ? Have a nice day, Elise, EsIstMeins