English 
M
Rating: 5 out of 5
Quality product
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 269 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
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Rating: 3 out of 5
Hello this year I'm a little disappointed with one wash the labels come off the garment whereas last year I ordered some and I was delighted because I washed them several times and the labels never came off.
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Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to discuss the problem and find a solution! Have a nice day? Luce C-MonEtiquette
M
Rating: 1 out of 5
The delivery of the stickers takes a long time, more than the time they put, to me they arrived late and already for my child in his nursery they did not help me, because they had to use others.
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Response from Petit-Fernand
Good morning, We are very sorry for this delay on the part of Correos. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand
C
Rating: 5 out of 5
Very good quality. Also a very fast customer service and claims service.
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
C
Rating: 5 out of 5
Perfect fast delivery
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V
Rating: 1 out of 5
The goods never reached me
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Response from Petit-Fernand
Good morning Valentina, we are very sorry that you did not receive your order. We promptly refunded your order as you requested. See you soon, Chiara Petit-Fernand
L
Rating: 5 out of 5
Very fast shipping! Easy to personalize and I'm very pleased with the quality. The gourd is really very pretty
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L
Rating: 5 out of 5
They are kind and respectful, their labels are very nice, of high quality and they last a lot on objects and clothes of all kinds. I love them, I always order for my son and myself.
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Response from Petit-Fernand
Hello, We are very happy to read your message ! Thank you very much ? Good day, Camille Petit-Fernand
A
Rating: 5 out of 5
Everything fast and very good
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M
Rating: 3 out of 5
Positive the quality. Negative the delivery time
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Response from Petit-Fernand
Good morning, We sincerely regret that Correos did not deliver your order on time. However, we are very pleased to hear that you liked our products. Hello, Camille, Petit-Fernand
S
Rating: 2 out of 5
Product not yet received. The order was placed on September 4th and as of September 28th has not yet been received.
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Response from Petit-Fernand
Good morning, We are sorry to hear that Correos has not delivered your order yet. We will contact you today to help you. Good morning, Camille Petit-Fernand
E
Rating: 5 out of 5
Really good quality. I've used the stickers, shoe stickers, iron on stickers and the ones for items. They go through the dishwasher, the tumble dryer and stay on really well. It's nice that you can customise them too with a little picture and different colours, which my children love. We've used these stickers for a few years now and haven't really looked back.
Response from Petit-Fernand
Hello Emily, Thank you so much for your message ! We're delighted you like our products ?? Kind regards, Camille Petit-Fernand
F
Rating: 1 out of 5
I DID NOT GET THE PACKAGE I ORDERED
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Response from Petit-Fernand
Good morning Federico, we are very sorry for this anomaly and that you did not receive your order. We have in fact proceeded to refund you inegrally for it. Good day, Chiara Petit-Fernand
I
Rating: 2 out of 5
Hi, I paid almost 10 euros for fast shipping, i.e. 24-48 hours, and the stickers arrived after a week, when I no longer needed them.
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Response from Petit-Fernand
Good morning, We sincerely regret that SEUR has missed the delivery time. We have reimbursed you for the shipping costs. Hello, Camille Petit-Fernand
R
Rating: 5 out of 5
Quality labels. After a few uses they are still intact :)
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M
Rating: 3 out of 5
The labels are very nice with good print quality. Alas, the ones attached with the iron came off already after the first few washes at 30 degrees. We will try it with the stamp. EDIT: I was later contacted by customer service and received a second package of working labels free of charge.
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Response from Petit-Fernand
Good morning Marta, one of our operators will contact you within the day to find a solution together. We are very sorry. See you soon, Chiara Petit-Fernand
C
Rating: 5 out of 5
Very professional and excellent quality
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C
Rating: 5 out of 5
Very kind, helpful and great products
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A
Rating: 5 out of 5
Great, varied selection of motifs and free design. Everything can be customized. The name badges come in a kind of book, which I really liked. They feel high quality and have stuck really well so far. Shipping took a little longer, but everything arrived as ordered and the price was right too.
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Response from Petit-Fernand
Thank you very much for this review, which is very important to us. We are very pleased to hear that everything went well and that you like our products. ? See you soon for your next order! Have a nice day, Elise, EsIstMeins
L
Rating: 5 out of 5
The labels are beautiful....and they don't come off really a great product
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F
Rating: 5 out of 5
My shipment had been lost. The service center followed up with me and solved the problem promptly and extremely courteous. Very serious company. Thank you
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C
Rating: 5 out of 5
Perfect supply and presentation
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T
Rating: 5 out of 5
There was a delay with my order and they helped me resolve it quickly.
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A
Rating: 5 out of 5
Always at the top! Super-responsive customer service, quality items, I'm always so delighted with my orders.
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Response from Petit-Fernand
Thank you for your confidence in our services! We are delighted to have been able to help you :) Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
I have been buying their material for school for 3 years. The quality of the stickers is very good and they are a very professional company. Their customer service is 10, responding quickly to incidents and keeping track at all times. They offer several solutions to the incident and are very competent. Without a doubt, I recommend them 100*100!
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Response from Petit-Fernand
Good morning, Thank you very much for your message and your fidelity? Good morning, Camille Petit-Fernand
A
Rating: 5 out of 5
They always arrive perfect even though the shipment takes a long time to arrive. They are resistant and do not peel off easily, and when you want to remove them they do not leave a mark. I always order them from you.
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R
Rating: 1 out of 5
They have arrived late from the. Unforeseen date
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Response from Petit-Fernand
Good morning, We are sincerely sorry to hear that you had to wait so long. However, as for our products, we hope that everything is to your liking. Good morning, Camille Petit-Fernand
D
Rating: 5 out of 5
2nd time I've ordered and I'm still delighted? Quality labels with a beautiful print, stick well to the garment and are resistant to the washing machine. I'd recommend without hesitation!
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Response from Petit-Fernand
Thank you so much for taking the time to write such a nice review! We're delighted you like our products! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
The kindergarten pack is really top-notch and complete?
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K
Rating: 5 out of 5
Such a helpful team! I made a mistake with my order and didn't notice till a day or 2 later, I emailed them to see if it was possible to change my mistake..fully expecting it to be too late! but no! they amended my order and got them sent straight out to me! this is the second year on the trot that I have ordered from them! really good quality product that looks fab too! would definitely recommend! ??
Response from Petit-Fernand
Hello Katie! Thank you very much for your fantastic review ? Jessica, Petit-Fernand
Y
Rating: 5 out of 5
This is the second time I have used this product and I love it, it is long lasting.
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K
Rating: 5 out of 5
Happy with the product and service
Response from Petit-Fernand
Hi Katrina, We are delighted that you are satisfied with both the product and the service, thank you for sharing your opinion. Have a lovely day, Chiara Petit-Fernand
N
Rating: 5 out of 5
We have been using Petit Fernand since the early years at the nursery, beautiful and durable products. Received stickers for shoes, clothes and items, again this year by priority mail, quickly and without any problem! Overjoyed!
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S
Rating: 5 out of 5
Even though I had a problem with the shipping, I have been reimbursed. I love the service they offer because their product is very good and I will continue to buy with them the stickers that I have been buying for 3 years now.
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N
Rating: 5 out of 5
TOP..as always!!! ??
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V
Rating: 5 out of 5
The products are good this in fact is the second time I have purchased from this site.They should improve the shipping time a bit.
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A
Rating: 5 out of 5
Everything great as always, impeccable
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V
Rating: 5 out of 5
Everything perfect and beautiful.
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A
Rating: 5 out of 5
Everything perfect. Very cute labels and fast shipping
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E
Rating: 1 out of 5
Longer delivery time than stated at time of order
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Response from Petit-Fernand
Good morning Elisabbetta, we are very sorry that the delivery time was long, unfortunately we cannot intervene on postal delays, however we hope you liked our product and are satisfied. Good day, Chiara Petit-Fernand