The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Good morning Elisabbetta, we are very sorry that the delivery time was long, unfortunately we cannot intervene on postal delays, however we hope you liked our product and are satisfied. Good day, Chiara Petit-Fernand
C
Carmela S.
Rating: 5 out of 5
Punctual and accurate
Translated reviews
D
Deborah
Rating: 5 out of 5
Very satisfied! despite a misunderstanding with the address, they worked immediately to solve the problem even though then thanks to their help I was able to solve it myself! I consider them a very serious company. The labels are really beautiful, exactly what I expected! I also love the wide selection of customizations that can be made! Super recommended!
Translated reviews
I
Irati Ibarzabal
Rating: 1 out of 5
I have not received my order
Translated reviews
Response from Petit-Fernand
Hi Irati, we have sent you an email to help you and apologize for these two deliveries. Have a nice day, Sandra de Petit-Fernand
P
peggy longy
Rating: 5 out of 5
The labels are pretty, the order quick.
Translated reviews
L
L'île Aux Papillons
Rating: 5 out of 5
Perfect order very fast delivery I am very satisfied with my order!
Translated reviews
R
Raffaela B.
Rating: 1 out of 5
The labels never arrived and my money was lost
Translated reviews
Response from Petit-Fernand
Good morning Raffaela, we are really sorry for this anomaly, we will contact you in the day to find a solution together as soon as possible. Good day, Chiara Petit-Fernand
A
AMELIA D. Sánchez hernandez
Rating: 1 out of 5
I have not received it or after fifteen days to see what happens.
Translated reviews
Response from Petit-Fernand
Good morning, We sincerely regret that your order has not yet been delivered to you. We will contact you as soon as possible to help you. Good morning, Camille Petit-Fernand
M
Milagros
Rating: 5 out of 5
Excellent It is a great product and I loved the presentation. It even included more stickers for my boy. I have had no problem after washing the clothes. All the labels are on their places.
Response from Petit-Fernand
Thank you Milagros for your wonderful review on the quality of our products ?? Much appreciated! Jessica, Petit-Fernand
R
Rose
Rating: 5 out of 5
It is not the first time I buy them, and as always I am delighted. I already have many of my son's clothes marked with these labels and I am very happy. I will continue to buy
Translated reviews
M
Minereau Barbara
Rating: 5 out of 5
Beautiful quality labels!
Translated reviews
C
Cristina Vilchez Mariscal
Rating: 1 out of 5
Nefarious service, they do not answer to the mails nor to the telephone and when you ask for the reimbursement there if that they answer, from the day 13.09.23 without order. Spying on the refund. Very bad
Translated reviews
Response from Petit-Fernand
Good morning Cristina, We made the refund on 27/09, and as we are at 28/09, it will be reflected in the next few days. We are sorry that you did not receive it on time. Regards Sandra from Petit-Fernand
C
Christine
Rating: 5 out of 5
Very good quality at a fair price.
Translated reviews
Response from Petit-Fernand
Thank you for your order and your rating. ?? Have a nice day, Elise, EsIstMeins
S
Sara
Rating: 5 out of 5
Beautiful and very spacious case, excellent attention to every little detail. Excellent delivery time! I am very satisfied!
Translated reviews
T
Tiphany ROUSSARD
Rating: 5 out of 5
Despite a shipping problem, I recommend this site. Sav at the top and excellent products.
Translated reviews
E
Evelyn Barea Blazquez
Rating: 5 out of 5
Convenient to use and with a very good design.
Translated reviews
S
soniacorbacho
Rating: 1 out of 5
This is the second time I have not received my shipment.
Translated reviews
Response from Petit-Fernand
Hi Sonia, we have tried to contact you by phone to reassure you. Your order is about to arrive. If you have any questions, please contact us by phone to help you. Regards, Sandra de Petit-Fernand
M
M. H.
Rating: 5 out of 5
Easy ordering and fast shipping
Translated reviews
Response from Petit-Fernand
Thank you for your purchase and your rating. Have a nice day, ? Elise, EsIstMeins
L
laia oró
Rating: 1 out of 5
I have not received my order and I claimed it. It is the n° 2000972822 . I placed my order on August 30 !!!!
Translated reviews
Response from Petit-Fernand
Hi Laia, we are very sorry because we were waiting for your reply. As you didn't write us back, we considered it delivered. We have sent you an email to help you and give you the solution you need. Regards, Sandra from Petit-Fernand.
F
Francesca
Rating: 5 out of 5
I have been buying your labels for years and they are really super. Congratulations
Translated reviews
R
Rebecca Gazarian
Rating: 5 out of 5
Everything is perfect
Translated reviews
M
Mariateresa D.
Rating: 5 out of 5
I have been using these labels since 2016 and I am more and more convinced of the choice. They are the best and the most beautiful!
Translated reviews
A
Amandine QUEVA
Rating: 2 out of 5
The labels for the supplies do not fit at all on the pens, markers, pencils . At the price it costs, I'm disappointed.
Translated reviews
Response from Petit-Fernand
Hello, I'm very sorry to hear that you're having problems with your labels. It's not normal for them to come off if the instructions have been followed correctly. I've just e-mailed you to help you! Have a nice day? Luce C-MonEtiquette
Y
Yusuf E.
Rating: 5 out of 5
Very very nice
Translated reviews
Response from Petit-Fernand
We are very happy about that, thank you very much! Have a nice day, ? Elise, EsIstMeins
F
Fernanda Troya
Rating: 5 out of 5
I am very happy with the stickers without beautiful!!!! Everything is just as it was when I did it on the internet. All my doubts that I had at the time I knew how to solve it immediately. Very happy with the product, I will repeat without doubt and I recommend it to ?? by ??
Translated reviews
M
Michau Sabrina
Rating: 5 out of 5
Very satisfied I recommend it is the top ????
Translated reviews
A
Alix
Rating: 5 out of 5
Fast, beautiful shipping for a low price!
Translated reviews
F
Francesca
Rating: 5 out of 5
Wide choice of fonts, colors and designs to best customize labels and various items. Both washer and dryer resistant clothing labels. Fast shipping.
Translated reviews
A
Alex
Rating: 5 out of 5
Excellent customer service, a company that really listens to its customers
Translated reviews
Response from Petit-Fernand
Thank you so much for your kind comment! We do our best ;) Very nice day? Luce C-MonEtiquette
D
Daniel Fang Bove
Rating: 1 out of 5
The customer service is terrible, you can never talk to anyone and on top of that I never received the order. I feel ripped off.
Translated reviews
Response from Petit-Fernand
Hello, we have left you a voicemail to help you. We are very sorry, because your initial message did not reach us. We are waiting to help you again. Regards, Sandra de Petit-Fernand
M
MARTA P.
Rating: 5 out of 5
The labels are great, the object labels I also use for my little girls' lunch box and despite using the dishwasher daily to wash the same, they don't come off
Translated reviews
B
Bea Seoane González
Rating: 5 out of 5
Very positive. There was an unexpected delay and the company provided a quick and friendly solution to the problem. 10
Translated reviews
J
Joaquín Carballo
Rating: 1 out of 5
Express shipping paid and the order takes 10 days to be received. I request reimbursement of the express shipping fee and, as is going to happen with this, nobody answers. Very useful your satisfaction surveys
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry that the delivery took so long. I confirm that we have refunded the shipping costs. After our call, we are delighted to hear that everything is to your liking regarding our products. Good day, Camille Petit-Fernand
A
Alessia G.
Rating: 5 out of 5
Really well made labels and great level of customization. Very nice delivery packaging as well. I had a little hiccup with the delivery and the Service Department helped me solve it quickly.
Translated reviews
M
Martina
Rating: 5 out of 5
Simple, beautiful, functional labels. won't come off (currently 2 weeks of use on clothes and shoes).
Translated reviews
N
Natt
Rating: 2 out of 5
The order took a long time to arrive
Translated reviews
Response from Petit-Fernand
Good morning, We sincerely regret that the post office did not deliver within the indicated time. However, we hope that everything is to your liking as far as our products are concerned. Good day, Camille Petit-Fernand
S
Sabrina
Rating: 1 out of 5
Too bad about the delivery,the deadline was September 23,as of today 27September still can not see anything, other than 48h disappointed not by the product I know very well, I think I will not buy again
Translated reviews
Response from Petit-Fernand
Good morning Sabrina, we are very sorry for this anomaly. I can not trace your order, I ask you to contact us by phone so we can find a solution as soon as possible. Good day, Chiara Petit-Fernand
V
Victoria Sevillano
Rating: 1 out of 5
I have not received my order yet
Translated reviews
Response from Petit-Fernand
Good afternoon, We are sorry for this delivery anomaly. We have just contacted you to help you as soon as possible. Good day, Camille Petit-Fernand
E
estefania
Rating: 5 out of 5
The labels last for years, I have been using them for 4 years and they are still on my clothes. Also the customer service is top notch, they always respond quickly, only once I have had a problem, with the post office, and they solved it very quickly.
Translated reviews
M
Maria L.
Rating: 3 out of 5
The products are very good while the shipping took much longer than expected when the order was placed. This is a recurring problem every time I have purchased from you.
Translated reviews
Response from Petit-Fernand
Good morning Maria Letizia, thank you for your comment. We are glad that you appreciate the quality of our products and we are sorry for the delivery time of your order. To have a delivery other than standard, you can opt for 48h chronopost delivery. Good day, Chiara Petit-Fernand
We use cookies for audience measurement and improving user experience.
English 