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I
Rating: 5 out of 5
Fast delivery, labels that my son likes on his materials.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 267 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
to recommend. Serious, fast,...
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R
Rating: 5 out of 5
Excellent quality
A
Rating: 1 out of 5
The order arrived very late, so much so that I had to order other labels online for my children's back to school because they did not arrive on time. I had ordered other years but this year the shipping was terrible. I had to spend double money.
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Response from Petit-Fernand
Good morning, We are sorry you had to wait so long to receive your order. We hope that everything is still to your liking. Good morning, Camille Petit-Fernand
N
Rating: 5 out of 5
I made an order and unfortunately it never arrived.... after I made my complaint to customer service, 24 hours later I was offered to return my order or refund me. I chose the 1st solution and 5 days later I received my parcel. Thank you for your responsiveness, your professionalism and the quality of the labels. Thank you very much.
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L
Rating: 5 out of 5
Firstly, I hadn't received the e produtos and complained. The customer service team immediately came to ask me what had happened and suggested a solution. In the end, I did receive my order and I'm particularly pleased with the way the problem was handled. It would be nice if the website had a field to inform users when we haven't received the product so that we don't have to come and give a review in public as a first alternative.
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A
Rating: 5 out of 5
Perfect order
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S
Rating: 5 out of 5
I ordered magnets and small pictures! Of course the delivery took a while but it was worth it! The pictures are all beautiful & the quality is great too! ?? I will definitely order again!
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Response from Petit-Fernand
Hello, Thank you very much for your order and your great review. We are delighted that you like our products. See you soon for another order!?? Have a nice day, Elise, EsIstMeins
V
Rating: 1 out of 5
I'm still waiting for my labels which were sent 2 weeks ago and which I really need for my dad in Ehpad.
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I will contact you this morning to discuss what solutions I can offer you. We are always available to help you. Luce C-MonEtiquette
S
Rating: 5 out of 5
Fast delivery, products correspond to my order, democratic price, the colors and images are playful.
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A
Rating: 5 out of 5
Fast delivery, lots of choice in labels, very easy to use.
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S
Rating: 5 out of 5
Excellent product
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S
Rating: 3 out of 5
In fact, my labels were sent to someone else! Fortunately, the person who received them had the good sense to send me an SMS to let me know (my number was written on the labels!) and was kind enough to send them to me by post. All's well that ends well, but I don't know what happened on your side to make my order end up with someone else...
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Response from Petit-Fernand
Hello, I'm sorry that your order was subject to such a human error. Indeed, enveloping is done by humans and it is possible for an error to occur. We're delighted that you were able to get your order! We remain available to help you. Have a nice day? Luce C-MonEtiquette
S
Rating: 5 out of 5
Super top product
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D
Rating: 5 out of 5
Beautiful gourd!
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N
Rating: 2 out of 5
Products take a long time to be delivered
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Response from Petit-Fernand
Hello, We are sorry for this delay of delivery by Correos. We hope you like our products. Hello, Camille Petit-Fernand
A
Rating: 5 out of 5
..the labels are of very good quality and hold up very well even after repeated washing.
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B
Rating: 5 out of 5
Good fit and fast delivery
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M
Rating: 5 out of 5
Ordered some labels at the end of August for the start of school, the delivery was marked as delivered but I did not receive. I messaged the Facebook page and was dealt with quickly and given the option of a refund or for them to be sent again, I chose for them to be sent again and they have just arrived. Even though there was a delay the communication was excellent and I received them in the end. Thank you!
Response from Petit-Fernand
Thank you Melissa for taking the time to write this lovely review ?? There were indeed few delays with deliveries this summer, and we tried to offer a solution to every customers when they were affected by such delays. We are glad to hear the second shipment safely reached you and hope you enjoy your labels! Jessica, Petit-Fernand
A
Rating: 5 out of 5
I'm really pleased with my order and customer service! The postal service did not deliver my parcel and sent it back. The customer service person immediately responded to my request and sent my parcel back to me. The labels are of very good quality, as is the gourd, which my son immediately adopted. Thanks again for everything.
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K
Rating: 3 out of 5
Express shipping is not adhered to Customer service does not respond to the e-mail The products are nice and hold up so far But the rest well customer friendly looks different
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Response from Petit-Fernand
Hello, thank you for your message. We are sorry that you received your order late, but unfortunately we have no control over the postal service and therefore cannot be held responsible for delays in delivery by Chronopost. ?? We have refunded the shipping costs. However, we are pleased that you like our articles! Have a nice day, The EsIstMeins team
D
Rating: 5 out of 5
I've been using the labels for my daughter for a few years now, since kindergarten, and the product is really good! from the thermo-adhesive clothing labels, to the object labels, they have never come off, neither in the washing machine nor in the dishwasher. Great, I will continue to use them!
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G
Rating: 5 out of 5
The stickers are very beautiful, there is a lot of choice to personalize the labels which are not only beautiful but also very functional. They adhere well to fabrics and objects
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B
Rating: 3 out of 5
All good, although I don't like that they send it by regular mail. You are not sure if and when it will arrive.
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Response from Petit-Fernand
Good morning, Thank you for your message. Good morning, Camille Petit-Fernand
V
Rating: 5 out of 5
The labels are beautiful and of high quality. The parcel was received on time.
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C
Rating: 5 out of 5
very easy to use! it changes your life!
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M
Rating: 5 out of 5
Quick shipment (ahead of schedule). Excellent products both thermo-adhesive labels that resist perfectly to washing and do not spoil, and adhesive labels for shoes. Recommended products, I only buy from Petit-Fernand because I am assured of durable products.
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S
Rating: 5 out of 5
Fast delivery and quality products! Satisfied with my purchase as I am every year? I 100% recommend
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M
Rating: 5 out of 5
Labels arrived on time, good product!
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M
Rating: 5 out of 5
I'm very happy with the labels, they're so beautiful, and they're quick and hold up well despite washing, rubbing and the dishwasher. I would recommend with my eyes closed
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B
Rating: 5 out of 5
Quick service, on time, great product.
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S
Rating: 5 out of 5
Great and super convenient labels for school, well thought out throughout
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S
Rating: 5 out of 5
My daughter loves to design the stickers herself. We are very pleased and my daughter is always so happy when they finally arrive in the post box so that she can finally label her pens etc.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
N
Rating: 1 out of 5
The service is excellent but unfortunately I can't say the same about the delivery. I asked for delivery within 24 hours, so I paid the extra charge and received the labels 5 days later. Which is a pity because I didn't have any more to read...
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Response from Petit-Fernand
Hello, I'm sorry that this delay in delivery is affecting the usefulness of our labels. I have just sent you an e-mail to discuss the situation directly with you. We're here to help. Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
excellent labels
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D
Rating: 5 out of 5
I really like the products on offer, especially the packs (nursery, kindergarten, etc.), which are super efficient and very practical! The quality is spot on! Express delivery took more than a day, but that's no big deal.
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R
Rating: 5 out of 5
quality product arrived in a short time
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D
Rating: 2 out of 5
Has not arrived
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Response from Petit-Fernand
Good morning, We are sorry that you were not able to enjoy our products. I confirm that we have refunded your order. Hello, Camille Petit-Fernand
N
Rating: 5 out of 5
Many design options. Sticks well. Fast shipping. Everything top.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
L
Rating: 5 out of 5
The product is very good, but it took a long time to be shipped.
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