The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
The order was supposed to arrive on the 11th and it arrived on the 18th, I am not happy with the delay.
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Response from Petit-Fernand
Good morning, We are sorry it took so long for the post office to deliver your order. However, we hope that everything is still to your liking. Good day, Camille Petit-Fernand
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Jessica Herrera
Rating: 5 out of 5
All great !!!!
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Rachel Melka
Rating: 5 out of 5
Beautiful label? Perfect!
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Marta
Rating: 5 out of 5
Products of excellent quality. Durable. They come off and reattach without ruining them. I had some problems with shipping, but the operators were efficient in resolving issues.
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Amparo Moreno Meléndez
Rating: 1 out of 5
My order has not arrived yet!
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Response from Petit-Fernand
Good morning, We are sorry to hear that your order has not yet been delivered. We have just contacted you to help you as soon as possible. Hello, Camille Petit-Fernand
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CRISTINA
Rating: 5 out of 5
Very pleased
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Elisa C.
Rating: 5 out of 5
I am very happy
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catherine sneessens
Rating: 3 out of 5
Usually very happy with the labels, here I'm disappointed with the sticky labels for clothes. They don't stick to textiles at all compared to the old ones. On the other hand, the labels for objects are great.
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Response from Petit-Fernand
Hello, I'm sorry you're having problems with our self-adhesive garment labels. Please note that these labels are not designed to be applied directly to the textile, but to the care label or brand label of the garment! I'll be in touch with you to discuss the problem further. Have a nice day? Luce C-MonEtiquette
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Galina Bartoshina
Rating: 5 out of 5
I've been ordering labels from c'mon étiquette for years-very satisfied!
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Mam
Rating: 5 out of 5
Practical, attractive, efficient
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wendy
Rating: 5 out of 5
Result top Quality top Label durability top
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Response from Petit-Fernand
Thank you for your equally top-notch review ;) Have a nice day? Luce C-MonEtiquette
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Anne
Rating: 5 out of 5
Order received promptly with products as described.
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philippe melissa
Rating: 5 out of 5
It's ultra personalized, the choice of labels is great, and the quality is great!
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Paola B.
Rating: 5 out of 5
I ordered labels to put on clothes for my little girls. The product is aesthetically beautiful and quality, withstands washing without coming off. Satisfied!
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Leticia Torres Sequeiros
Rating: 1 out of 5
The labels are very nice and of very good quality but they do not meet the delivery times. They only meet them if you pay the express service of almost 10 euros and even then you write to them and they do not solve your problem. I placed the order on August 31 and to date I have not received anything.
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Response from Petit-Fernand
Good morning, We are sorry to hear that you have not yet received your order that you placed in August. We have just contacted you to help you. Hello, Camille Petit-Fernand
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Veronica
Rating: 5 out of 5
Excellent description and accurate and timely shipping !
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Angelique Brunel
Rating: 5 out of 5
Super satisfied with my order, great service. I made a mistake in my order I forgot to write the last name, I sent a message to the service to ask them to change my order. They immediately did what was necessary. I recommend
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Response from Petit-Fernand
We were delighted to help you! The whole team wishes you a very good day? Luce C-MonEtiquette
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Vanessa
Rating: 5 out of 5
Fast, cute labels of all kinds and at a very good price ....
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SONIA LETRA
Rating: 5 out of 5
I'm ordering for the second time and I'm very satisfied with the quality. Super
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Veronika L.
Rating: 5 out of 5
Fast delivery, good quality, friendly and accommodating service. Perfect!
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Response from Petit-Fernand
Hello, Thank you very much for your order and your great review. We are always here to answer any questions. ? Have a nice day, Elise, EsIstMeins
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Danielle D.
Rating: 2 out of 5
Label didn't even make it through one wash and already peeling off clothing label.
Response from Petit-Fernand
Hello Danielle, We are sorry to hear the labels were peeling off clothing on the first wash! This is obviously not normal and we have contacted you by email to offer a replacement. Jessica, Petit-Fernand
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Andrea P.
Rating: 5 out of 5
I have already ordered 3 times and am very satisfied.
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Response from Petit-Fernand
Thank you for your order and your rating. ?? Have a nice day, Elise, EsIstMeins
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Valentina
Rating: 5 out of 5
Everything I was looking for I found at petit fernand! Beautiful graphics,various illustrations and super cute at a very small price! I recommend!
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Luana R.
Rating: 5 out of 5
The lunch box kit I ordered for kindergarten is simply magnificent and designed best to be used on the go considering it has a cooler plate inside. The ability to customize it makes it really special!
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Caroline K.
Rating: 5 out of 5
Very easy to order, regular updates
Response from Petit-Fernand
Thank you very much for choosing Petit Fernand.
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Virginie
Rating: 5 out of 5
Fast delivery Very good quality material I've been ordering for a long time and I'm always satisfied ????????
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Aisha C.
Rating: 1 out of 5
I placed my ordered a month ago and still have not received it. I have contacted Petit-Fernand numerous times since my order was due and despite calls and emails, no one has bothered to get back to me. I am still waiting for either a call back or email or my order! My order wasn't cancelled and the money has been taken out of my account. There needs to be better customer service in place so if there is a long delay in the customer receiving their order we are fully aware.
Response from Petit-Fernand
Hello Aisha, we are sorry to hear our customer service did not get back to you sooner. We have had a higher number of requests by email however we can always be reached by phone between 9am and 4pm. Jessica, Petit-Fernand
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Elle
Rating: 5 out of 5
Really helpful when I needed to make a change to my order. Speedy and great service
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Elisabet
Rating: 5 out of 5
Arrived on time and perfect
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Rhian
Rating: 1 out of 5
I ordered 2 lots of stickers and waited the 2 weeks as stated to receive them but nothing arrived even thought it stated as delivered on the tracking information.
Response from Petit-Fernand
Hello Rhian, we are sorry there were some issues with the postal sevices, meaning you never received your order. As confirmed by email, your order has now been fully refunded. Jessica, Petit-Fernand
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Pavlina J.
Rating: 5 out of 5
I have ordered stickers from Petit-Fernand a few times. They are very good quality with rage of colours and images. My kids love them! Their customer service is also excellent and fast to respond.
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Daryl
Rating: 1 out of 5
Never received order or replies from feedback
Response from Petit-Fernand
Hello Daryl, we are sorry to hear there were some issues with the postal services and you never received your order. We have contacted you back by email to offer some solutions. Looking forward to hearing from you! Jessica, Petit-Fernand
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sandy
Rating: 2 out of 5
Satisfied with the, but very disappointed with your after sales service. I have a problem with the late delivery. I ordered the labels on Wednesday 6/09, paying an extra charge (9.95 in total) for delivery in 24 hours. I received the labels on Tuesday 12/09. I sent you an email on Monday 11/09 about this and to date (Tuesday 19/09) I haven't seen any returns... an error in delivery, that can happen. But not replying to my email and not taking the necessary steps to rectify the situation is negligence.
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Response from Petit-Fernand
Hello. We don't seem to have received an email from this address or related to this order. However, I have just contacted you in order to help you! Have a nice day? Luce C-MonEtiquette
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Lorena Sanz García
Rating: 5 out of 5
Fast and very good material
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Elise Bosch
Rating: 5 out of 5
Perfect as usual
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Kréoline
Rating: 5 out of 5
Known from a Google search. I tried it and the result was very satisfying. I adopt and will order again. Sincerely ??
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Verena B.
Rating: 1 out of 5
Very long delivery time, poor quality. Does not stick to the triangular colored pencils. Also detach quickly from the edge of other pens. Shoe stickers do not hold well or for long. Very disappointing.
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Response from Petit-Fernand
Hello, we have contacted you to offer you a solution. We look forward to your feedback. Have a nice day, The EsIstMeins team
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Sabrina Neyme
Rating: 5 out of 5
The labels are perfect (and my daughters love them). The boxes and pouches make life easier, and everything is very pretty.
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Peggy W.
Rating: 5 out of 5
Great, fast service
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Response from Petit-Fernand
Thank you for your order and your great review! See you soon for another order! ? Have a nice day, Elise, EsIstMeins
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Alison J.
Rating: 5 out of 5
Were over rhe moon with the labels and our grand daughter loves them.. we were sceptical about them staying put in the wash, but they did.. very impressed and would highly recommend.. we will definitely being ordering more!
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