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L
Rating: 5 out of 5
The product I was looking for was to my liking thank you .
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 256 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
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Rating: 2 out of 5
Fast delivery. Well made website. But the sticky labels for clothes do not hold after the first wash. I'm over the quality
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
T
Rating: 1 out of 5
I have purchased several years and the stickers have always been great. This time I placed the order on September 2, and I still haven't received it, I haven't gotten a satisfactory response either, the 3-10 business day delivery deadline has been exceeded. And I have had to mark the school supplies differently because I still don't know anything about my order.
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Response from Petit-Fernand
Good morning, You can email us at [email protected] with your order number so that we can help you as soon as possible with this situation. Good morning, Camille Petit-Fernand
S
Rating: 1 out of 5
I have been ordering twice now and even though I asked for the order tracked, the ORDER DOES NOT REACH ME........... Too bad because the labels are cute, but I see myself forced to stop ordering from this site!!!
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Response from Petit-Fernand
Dear Silvia, We are sorry to hear about this non-delivery. Please be advised that we have already made the refund you requested. We remain at your disposal and wish you a good start to the week. Alessio, Petit-Fernand
F
Rating: 3 out of 5
The labels are nice, but the invitation cards are very average. They are small, the cardboard is thin and the so-called envelopes are to be constructed and cannot be used for mailing. Very disappointing item?
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Response from Petit-Fernand
Hello, I'm sorry that you are not entirely satisfied with our products. Thank you for your comment, I'll pass it on to the relevant department! Have a nice day? Luce C-MonEtiquette
M
Rating: 5 out of 5
I liked it very much
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G
Rating: 5 out of 5
Great care ?? Top customer service ?
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M
Rating: 5 out of 5
I love those stickers and have been using them every year. This time I have not received my order at first and my enquiry has been dealt with and issue resolved in very profesional manner. I would definetley recommend them and will remain loyal customer.
Response from Petit-Fernand
Thank you so much Izabela for taking the time to write this lovely review on our products, but also your experience with our customer service ? Jessica, Petit-Fernand
O
Rating: 1 out of 5
We paid an additional fee to receive the package on time and we washed it later.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
V
Rating: 1 out of 5
I did not receive the product
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Response from Petit-Fernand
Good morning, We sincerely regret this situation. I confirm that your order has been fully refunded. Good day, Camille Petit-Fernand
M
Rating: 5 out of 5
Quality labels. Fast and reliable delivery service. I have purchased several times in this store and will continue to do so:-)
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C
Rating: 5 out of 5
The stilettos last a long time and are very cool.
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N
Rating: 5 out of 5
They reshipped the stickers at no cost since the post office never delivered the order. I recommend it, I will definitely repeat.
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U
Rating: 1 out of 5
Ordered on September 3 and still not received on 18 !!!!!!
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
S
Rating: 1 out of 5
I paid for expedited shipping but the package arrived late. The labels are worth less than their price
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Response from Petit-Fernand
Good morning Serena, we are sorry to hear that our labels did not meet your expectations. As communicated to you, we had already refunded your shipping costs as they did not conform to what the postal services indicated. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
M
Rating: 5 out of 5
Beautifully made website, easy to use to customize your own labels. Also trackable shipping for a few extra euros and arrived in 10 days. Labels as perfect as all the other years. They stick well and even the ones to iron stay on despite doing machine washes.Excellent quality. Highly recommended.
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C
Rating: 5 out of 5
Beautiful, high-quality labels
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J
Rating: 5 out of 5
I have been ordering for 3 years and have never been disappointed. Fast delivery Items as requested
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V
Rating: 5 out of 5
excellent product
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J
Rating: 1 out of 5
I never received the package or even a tracking number.
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Response from Petit-Fernand
Dear Julia, We are sorry to hear about this anomaly on the shipment. Our customer service has already offered you a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
C
Rating: 1 out of 5
On the website the package with 50 labels shows delivered, but I never received it. Wrote 2 complaints and 1 email to customer service, never received a response.
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Response from Petit-Fernand
Good morning, we are spicenti to hear that you have not received your order. We respond to all emails in 48 if, you have not received a response I encourage you to contact us again at [email protected] or messenger to make sure the message was delivered. Our customer service will be ready to help you! Good day Alessio, Petit-Fernand
P
Rating: 5 out of 5
Super quality labels. Delivery a little long though. But the products are as ordered ????
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C
Rating: 5 out of 5
Amei os adesivos, poderia fazer para empresas também.
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L
Rating: 2 out of 5
Rather positive first impression. But the 1st machine wash and the labels come off...
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
S
Rating: 5 out of 5
It's not the first time I've ordered. And I am always delighted with the quality and the price-performance ratio. I will definitely recommend them to others.
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Response from Petit-Fernand
Thank you very much for your order and your review. We are delighted that you like our products. We look forward to your next order! Have a nice day. ?? Elise, EsIstMeins
C
Rating: 5 out of 5
Well-made site, nice labels, good quality. Ships in about 5-7 days.
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M
Rating: 5 out of 5
Great service
Response from Petit-Fernand
Thank you very much for choosing Petit Fernand.
M
Rating: 5 out of 5
I've ordered from this site several times and it's worked perfectly every time. Fast, compliant and efficient. The labels are pretty, stick well and are perfect for nursery and kindergarten.
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F
Rating: 5 out of 5
I have been buying labels for both of my babies every year for at least five years. Aside from being very pretty, they are really good quality. The ones that stick to the fabrics, for example, that we use on the pencil cases, have never come off, despite washing in the washing machine. The delivery service is also perfect. What to say. Super satisfied!
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C
Rating: 1 out of 5
I had paid for the package to arrive within 18 hours, and I got it in Brussels 6 days later.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
L
Rating: 5 out of 5
I bought 2 packets, the site is very intuitive and the packets are very convenient because in a block there is everything you need. The labels are beautiful and convenient to use... only flaw maybe the shipping time (about 3 sett) but just order on time. highly recommended!
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J
Rating: 5 out of 5
Superb labels, very practical. The labels are still holding well.
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S
Rating: 5 out of 5
I ordered different designs for my three sunshines. There's something for everyone.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
M
Rating: 1 out of 5
I'm not satisfied because I paid a lot for express shipping and it took 6 days to receive them.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
A
Rating: 5 out of 5
The site is easy and intuitive. Within minutes I had custom created and ordered the labels I needed. Many customization options are available, good choice of fonts and great images and colors. Be careful though to create a good contrast between the background color of the label and the font color if the font was very thin you risk it not reading well
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S
Rating: 5 out of 5
Super two orders already placed
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T
Rating: 5 out of 5
I have been ordering for years and they are very nice and on time.
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Response from Petit-Fernand
Good morning, Thank you very much for your fidelity ! Good morning, Camille Petit-Fernand
A
Rating: 5 out of 5
Great product, great service
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A
Rating: 5 out of 5
I am delighted with my purchase. Very resistant to washing and very nice design.
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C
Rating: 5 out of 5
Always satisfied with the quality!
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Response from Petit-Fernand
Thank you very much for your purchase and this super nice review, which makes us very happy! Have a nice day, ? Elise, EsIstMeins