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E
Rating: 5 out of 5
Very practical and pretty
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 256 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersH
Rating: 3 out of 5
Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.
Response from Petit-Fernand
Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand
H
Rating: 5 out of 5
Very good, I recommend
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A
Rating: 5 out of 5
Perfect, as it has been for several years.
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C
Rating: 5 out of 5
Excellent as always
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Response from Petit-Fernand
Good morning, Thank you very much for your fidelity ! Good morning, Camille Petit-Fernand
S
Rating: 5 out of 5
Great customer service. I emailed to change the font after I'd placed my order and got a speedy reply back confirming this had been done. Delivered within the time frame stated and great quality. Will be ordering more in the future.
B
Rating: 1 out of 5
Unfortunately the labels came off in the first wash.
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Response from Petit-Fernand
Hello, I'm sorry you're having trouble with your labels, I've just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
Ultra fast to install and long-lasting We're delighted!
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S
Rating: 5 out of 5
Super, it sticks well, and is pretty, delivery a little long, it takes two weeks.
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C
Rating: 5 out of 5
Simple easy peasy to stick. One wash in and appears to be solid. Good price also.
A
Rating: 5 out of 5
The labels are pretty and stick well to the clothes! The colorful fabric pouches are adorable. Good value for money. I also had the chance to try out the after-sales service, as my first shipment got lost on the way, and they sent my order back. It was quick and very commercial. Thank you very much.
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D
Rating: 5 out of 5
Everything was just right and the delivery was fast! I had a problem with Chronopost and the C-MonEtiquette team quickly took over so that I received my product on time.
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L
Rating: 5 out of 5
Clear site, easy to find what you want, easy to customize and cool designs.
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M
Rating: 3 out of 5
3 stars because the site is nice in itself, but I made a mistake on a letter for the label of the schoolbag, they did nothing to help me... So yes, the mistake wasn't theirs, but a little gesture would have been nice. ???????
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Response from Petit-Fernand
Hello, I'm sorry your order was placed in error. As we make personalized objects and labels, we cannot take them back or modify an order once it has been received! Thank you for your understanding, Luce C-MonEtiquette
A
Rating: 2 out of 5
I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.
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Response from Petit-Fernand
Hello. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
R
Rating: 2 out of 5
Based on their deliver times, 3-10 business days for some labels it woeful
Response from Petit-Fernand
Hello Rob, Once the orders are shipped, we are completely reliant on the postal services. We do apologise if the delivery times have been so long this year. We are always happy to assist should you need it. Jessica, Petit-Fernand
N
Rating: 5 out of 5
Hello, I ordered iron-on labels for the first time and I'm very happy with this product. Easy to put on clothes and they hold extremely well even after washing. The delivery time was respected.
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T
Rating: 5 out of 5
Very happy with my purchase The labels are very nice as you can choose
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M
Rating: 5 out of 5
I prefer self-adhesive labels because they last longer than iron-on labels.
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T
Rating: 5 out of 5
Quick order Labels stick very well Varied selection
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E
Rating: 1 out of 5
I have not received my order and I have not received my refund.
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Response from Petit-Fernand
Good morning, I confirm that your refund was made on 07/09, it will be visible in your bank account within 7 working days. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
Super website, quality products and services. Fast delivery.
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A
Rating: 1 out of 5
It is a scam, the orders do not arrive ...
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Response from Petit-Fernand
Good morning, We are sincerely sorry to hear that the post office did not deliver your order. We hope that you were able to place the express delivery order that we have offered to help you. Hello, Camille Petit-Fernand
L
Rating: 5 out of 5
Very nice order!
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M
Rating: 5 out of 5
My daughter is delighted with her labels and personalized water bottle ^^.
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E
Rating: 5 out of 5
Beautiful, durable labels. I've been ordering them for several years now and I'm always satisfied.
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C
Rating: 1 out of 5
Delivery ?? delayed by more than a week, delivery at 9 . Never returns from you, please refund my express delivery which was never respected!
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
N
Rating: 5 out of 5
The stickers are of good quality and will easily last longer than a nursery year (with regular washing)?
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Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
A
Rating: 5 out of 5
Labels for items resist perfectly to dishwasher washings, as do labels for garments to machine washings. Bright colors, beautiful.
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A
Rating: 5 out of 5
Very good, responsive customer service.
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B
Rating: 5 out of 5
Fast, efficient ordering
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C
Rating: 5 out of 5
Received very quickly magnificent snack box
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V
Rating: 1 out of 5
I still haven't received my order
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
M
Rating: 1 out of 5
All wrong from the beginning. I did not receive my order either of the two times it was ordered.... I say they didn't send it to me because the post office is not so useless. A M... everything. The company, the staff and the whole claim process. They set up contact channels and respond when they feel like it....
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Response from Petit-Fernand
Good morning, We are sorry to hear that none of the orders we have manufactured and shipped to you have arrived. This is not a usual situation on the part of Correos. I confirm that we have refunded your order. We try to help and answer our customers as best we can and as soon as possible. Good day, Camille Peit-Fernand
D
Rating: 3 out of 5
I've been ordering from Cmonétiquette for several years, and this is the 1st time I've needed a fast delivery, paid for in addition to my delivery. It didn't arrive on time, worse, it took longer than a normal delivery, because I wasn't able to pick it up, and the next day, I paid more for nothing.I'm disappointed.
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Response from Petit-Fernand
Hello, I'm sorry your order has been delayed by Chronopost. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
L
Rating: 5 out of 5
Alles ok. Recommend;)
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M
Rating: 5 out of 5
All in time and as stated
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E
Rating: 5 out of 5
Very practical for sticking on clothes, shoes, objects. To be seen in time, this is the first time I order, first year of school for my daughter. If it's successful, I'll buy them every year. I bought the gourd as well as the snack box, they are very nice, even if I thought the box would be a little bit bigger.
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L
Rating: 5 out of 5
Delivery on time Careful packaging
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C
Rating: 5 out of 5
Good product, timely delivery, I feel very satisfied!
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