Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 251 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

Reset filters
J
Julie
Rating: 5 out of 5
quality products, fast shipping
Translated reviews
G
Gillian W.
Rating: 5 out of 5
A fantastic company. My first order never arrived and the company were great at sending out a new order. Thanks again, a lovely product too!!
M
Michael
Rating: 5 out of 5
Item as described and requested. Fast delivery and good information about the order.
Translated reviews
Response from Petit-Fernand
Thank you for your order and your kind review. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
T
tosi sabine
Rating: 5 out of 5
The quality and choice of labels with the bound notebook satisfies him I am delighted I recommend
Translated reviews
L
Louisa
Rating: 5 out of 5
Great gift for babies Super designs Beautiful quality
Translated reviews
Response from Petit-Fernand
Thank you very much for your order and your great review. We are very pleased that you like our products! Have a nice day, ? Elise, EsIstMeins
M
Morgane RENARD
Rating: 5 out of 5
Products as good as new
Translated reviews
I
Invité
Rating: 5 out of 5
all very well
Translated reviews
G
Gwend
Rating: 5 out of 5
Very good product, easy and practical to customize
Translated reviews
A
Annick Rivière
Rating: 5 out of 5
The shipment was fast and conformed to the order Good wear on the clothes
Translated reviews
J
Jennifer López
Rating: 5 out of 5
The products are beautiful, and of good quality. Being able to personalize it by adding more than just the name I loved it. The customer service is top notch! I had a problem and they gave me a better solution than I expected. I would definitely recommend it!
Translated reviews
Response from Petit-Fernand
Good morning, Thank you very much for your message ! Hello, Camille Petit-Fernand
A
Ayumi Nakayama
Rating: 2 out of 5
The product did not arrive on schedule and I had to call customer service twice asking where the product went because the tracking showed that it had already arrived at my house. I needed it before school started and I ordered it 3 weeks in advance but it arrived safely.
Translated reviews
Response from Petit-Fernand
Good morning, We sincerely regret this delay in delivery. However, we hope you liked our labels. Good day, Camille Petit-Fernand
C
Clémence
Rating: 5 out of 5
I love iron-on labels for clothes, and I ordered some for my son for his first day of school, so I did the same for my daughter.
Translated reviews
I
Invité
Rating: 1 out of 5
Bad quality! They came off after a wash. Product is overrated.
Response from Petit-Fernand
Hello Supama, we are sorry to hear the quality of your labels is unsatisfactory. This shouldn't happen as the quality of our labels is checked on a regular basis. We have of course replied to your email with solutions. Jessica, Petit-Fernand
P
Patricia Santos de Negrea
Rating: 5 out of 5
Excellent value for money. I have already washed them and they are intact.
Translated reviews
M
Marina N.
Rating: 5 out of 5
I enjoy choosing subjects, backgrounds and fonts. It is a light and satisfying game
Translated reviews
A
Anabel Aliaga
Rating: 1 out of 5
I ordered the labels on August 29th and still have not received anything. I contacted them, they replied saying I could choose whether they would re-release the order or reimburse me, I replied and I'm still waiting I needed the labels for the beginning of September for my two children and I haven't been able to label anything. They could advise actual delivery times. A pity because I have bought from you before and I really like your products.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry that this time the delivery had a problem. I confirm that we will resend your order. Good day, Camille Petit-Fernand
A
Alex
Rating: 1 out of 5
Paying for express delivery only to receive the parcel a week later doesn't put you in a good mood Thermal labels don't stick I wouldn't recommend it
Translated reviews
Response from Petit-Fernand
Hello, I'm sorry that the Chronopost delivery did not meet the deadlines announced and that you are experiencing problems with your labels. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
T
Terri H.
Rating: 5 out of 5
Fast delivery and great labels for my little person's school uniform-loved the free stickers too ??
M
Maria Montalbán Cárdenas
Rating: 1 out of 5
They sent me exactly half the number of stickers I ordered from each pack. I ordered 2 packs of 50 units and they sent 25 units, and the last one was a pack of 60 and they only sent 30 units.
Translated reviews
Response from Petit-Fernand
Good morning, It is not normal that you have received your order in its entirety. We have just contacted you to help you. Hello, Camille Petit-Fernand
O
Olly Kim
Rating: 1 out of 5
I ordered my parcel more than 3 weeks ago and it's still not delivered.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to hear that you have not received your order yet. Our team sent you an email to help you. Kind regards, Camille Petit-Fernand
M
Malo COTREZ
Rating: 5 out of 5
Very serious company. I highly recommend it. The labels are perfect?
Translated reviews
S
SLM
Rating: 3 out of 5
Purchase with delivery in 24h included Saturday, but not respected. So in the end I had to do without. And a customer service that does not respond to messages.
Translated reviews
Response from Petit-Fernand
Hello, We are very sorry to hear that your order did not arrive in time. We have contacted you by e-mail to discuss the matter. Have a nice day, Ophélie C-MonEtiquette
S
Silvia M.
Rating: 5 out of 5
Great product, super value for money
Translated reviews
F
Fab
Rating: 5 out of 5
Very nice snack box, my daughter loves it.
Translated reviews
S
Stephanie
Rating: 5 out of 5
Absolutely great stick on name labels for school clothing. They are vibrant and durable as advertised at a great price. I have bought for my two boys and will do so again.
J
JL
Rating: 3 out of 5
The gourds are beautiful but not delivered in 5 working days as advertised on the site. Annoying when you don't have the gift for the big day. The package was opened but nothing was missing.
Translated reviews
Response from Petit-Fernand
Hello Jérôme, We are delighted to hear that you are happy with your order. However, we are very sorry about this delivery anomaly. We have also contacted you by e-mail. Have a nice day, Ophélie C-MonEtiquette
S
Sandra CANTINOL
Rating: 5 out of 5
Order processed quickly And
Translated reviews
R
RITA ISABEL GARCÍA GARCÍA
Rating: 5 out of 5
For speed
Translated reviews
M
MR
Rating: 5 out of 5
After-sales service that listens and responds quickly. Fast shipping. Thank you very much.
Translated reviews
R
Romina P.
Rating: 5 out of 5
I have purchased both clothing labels and labels for my daughter's various items from them and after a year of nesting they are all still intact well adhered and with perfect colors. This year I purchased personalized cotton bags and I am very pleased with the printing, bright colors and speed of delivery.
Translated reviews
N
Natalia
Rating: 5 out of 5
The quality is super. The best labels. Hold up in the dishwasher, washing machine and during sports. We will order again and again for the kindergarten course. Thank you.
Translated reviews
Response from Petit-Fernand
Dear Natalia, thank you very much for ordering from us :)
B
Betina B.
Rating: 5 out of 5
Super !!! Everything was PRIMA
Translated reviews
Response from Petit-Fernand
Thank you very much for your purchase and your rating, which we are very pleased about! Have a nice day, ? Elise, EsIstMeins
N
Nora
Rating: 5 out of 5
Good product
Translated reviews
C
camilla
Rating: 1 out of 5
Order placed on August 18 and, after almost a month, only one product arrived! Excessively slow shipping and bad service.
Translated reviews
Response from Petit-Fernand
Good morning Camilla, we are sorry to hear about this delivery anomaly. We have already taken the necessary steps to be able to provide a solution. However, we remain available and wish you a good weekend. Alessio, Petit-Fernand
L
Ludivine CHAUVINEAU
Rating: 1 out of 5
I still haven't received my labels! How can I let you know what I think?
Translated reviews
Response from Petit-Fernand
Hello Ludivine, Your order is being delivered. It should arrive in your mailbox shortly. We have also contacted you by e-mail to discuss your order. All the best, Ophélie C-MonEtiquette
J
Julie
Rating: 1 out of 5
I bought a water bottle for my daughter. I'm very disappointed, it's really heavy and the cap is impossible for a child to open. 22 e for not using it. What a shame!
Translated reviews
Response from Petit-Fernand
Hello Julie, Please do not hesitate to contact our customer service department so that we can help you. Have a nice day, Ophélie C-MonEtiquette
A
Ashley B.
Rating: 5 out of 5
Brilliant labels! Most definitely will use again!
B
Benat Zaza
Rating: 5 out of 5
Super happy with my first purchase, thank you very much Highly recommended Very friendly customer service, replies within 1 hour Many thanks
Translated reviews
C
Carmen “pispi” Manso
Rating: 1 out of 5
I placed the order on August 29,they say that the labels are sent in 48h.they were sent on the 4th and arrived on September 12.it seems to me a long time 2 weeks to receive some stickers.I will not repeat,besides I had to call a 902,I left a message on the answering machine and no one contacted me.The quality of the labels at least is good,but the girl started school with everything unlabeled.
Translated reviews
Response from Petit-Fernand
Good morning, We are sorry to hear that you had to wait so long to receive your labels. We hope you still like our products. Hello, Camille Petit-Fernand
G
GC
Rating: 5 out of 5
Beautiful, long-lasting labels with free stickers that kids love.
Translated reviews