Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 53 247 published reviews

Summary of reviews

The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.

Reviews 1, 2, 3 and 5 stars

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Hayley D
Rating: 5 out of 5
Amazing product. Great customer service. Placed a couple of orders now and been very impressed.
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Audrey
Rating: 5 out of 5
Customizable snack boxes are great! Ordering is easy and so is delivery! My son loves his new box!
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Ralf
Rating: 5 out of 5
Very good and fast delivery, order exactly as in the layout. Keep up the good work Quality very good.
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
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Francesca
Rating: 5 out of 5
Amazing, I love the labels will be ordering more
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Ludivine
Rating: 5 out of 5
The labels are super pretty, practical and stick perfectly. I recommend them!
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Renata Dragusha
Rating: 5 out of 5
It is really perfect all these products, very happy with my purchase and very fast delivery too ?
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Lydia T.
Rating: 1 out of 5
First time using these labels after previously having used iron on labels from the local uniform shop and other websites. About 75% peeled off after the first wash. I followed the instructions exactly and only wash non 30°. The shoe stickers have stayed on so far, but will not bother purchasing the iron on labels again
Response from Petit-Fernand
Hello Lydia, we are terribly sorry to hear that the iron-on labels peeled off after the first wash! We do apologise that the quality of the labels wasn't satisfactory and have now contacted you by email to offer solutions. Jessica, Petit-Fernand
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Rachel
Rating: 5 out of 5
The labels we ordered were fantastic and just as designed. My son loves them and they are perfect for school. Communication has been great as well. Thank you.
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Invité
Rating: 5 out of 5
Everything I was looking for
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Nami
Rating: 5 out of 5
The labels are of excellent quality, I think I'll order them every year for my children's back-to-school season!
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Cecilia German
Rating: 5 out of 5
Very good alternative for the entrance to school. And the quality is great. Thanks
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Guest
Rating: 5 out of 5
Super Fast shipping on time Top quality
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MELANIE
Rating: 5 out of 5
Nice but still expensive for labels. Over time, we'll have to see how well they hold up on the items to which they're stuck.
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Alejandra
Rating: 1 out of 5
The product never arrived, I filed a claim, they told me they were sending it but I never received anything. And as it is by regular mail I can not track the order. I am very disappointed. I demand my money back.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has not delivered your order yet. We have sent you an email to help you. Hello, Camille Petit-Fernand
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Laura Tibo
Rating: 1 out of 5
I pay for a fast delivery but the delivery still took 1 week to arrive. I ask for a gesture to at least recover the delivery but no possible shameful.
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Response from Petit-Fernand
Hello. We are very sorry that your order has been delayed by Chronopost. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Sheila
Rating: 5 out of 5
Good quality labels that hold really well (on clothes and objects). Delivery time this time was longer than usual (delivery abroad, from order to receipt 10 to 15 days).
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Andy KUMBI
Rating: 5 out of 5
as i was late for the start of the school year, i ordered the labels with an extra charge for express delivery in 48 hours! the deadline was met.
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Natacha Ruch
Rating: 5 out of 5
Always very satisfied with the quality of the products and the attentiveness of customer service. I recommend you with my eyes closed
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Rating: 5 out of 5
Absolutely great experience! Easy order and fast delivered!
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Seb
Rating: 5 out of 5
Easy to create and quick to ship
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Adeline Morel
Rating: 1 out of 5
I took the most expensive shipment to receive my parcel quickly. This was not the case, my delivery was late and the shipping rate was overpriced as a result.
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Response from Petit-Fernand
Hello. We are very sorry that your order has been delayed by Chronopost. I will contact you this morning to discuss what solutions I can offer. We remain available to help you. Luce C-MonEtiquette
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Ceren Ö.
Rating: 5 out of 5
I have been ordering from you for years. I particularly like the adhesion of the stickers and the super fast shipping. And of course the additional free stickers. Thank you
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Response from Petit-Fernand
Thank you very much for your review, which is so valuable to us. We look forward to your next order! ?? Have a nice day, Elise, EsIstMeins
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Liz
Rating: 1 out of 5
Ordered my labels in August. I still haven't received anything and now customer service have gone silent on me. Very disappointed. Feel like I've been scammed.
Response from Petit-Fernand
Hello Liz, We are sorry to hear you haven't received your order as of yet. We do apologise there is a small delay in replying to requests; I invite you to contact us by phone so we can help you as best as possible! Jessica, Petit-Fernand
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Nicole M.
Rating: 5 out of 5
We always buy school labels from here. Great quality, price & fast shipping. Thank you
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Stephanie
Rating: 5 out of 5
No complaints about the products, as expected
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Anne Schmitt
Rating: 5 out of 5
This is the third time I've ordered and I'm still very satisfied. I bought cotton bags for my children's school, the quality is superb and so are the designs. Just wonderful!
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Delphine Archer
Rating: 5 out of 5
The labels are beautiful and of high quality, conforming to the models shown. The shipping is fast and reliable. Every time, I'm delighted, well done to you.
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Cigdem Morcali
Rating: 5 out of 5
Order fulfilled! Delivery on time, team attentive and responsive to the slightest problem. Very professional! I recommend!
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Fran S.
Rating: 5 out of 5
Brilliant quality! Have lasted while being washed so far! Definitely excited to see how long they last!
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Aline LORANGE
Rating: 5 out of 5
Impeccable label quality and fast delivery
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Rachel S.
Rating: 5 out of 5
Great designs process. Stickers arrive in a lovely book! Fast dispatch and delivery. Most importantly the stickers stay put (even after so many washes).
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E. o
Rating: 1 out of 5
Delivery very very long, I have trouble removing the labels.
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Response from Petit-Fernand
Hello, we're sorry that delivery is taking so long, it's true that with the back-to-school period, the postal services have been a little late. The labels are made to resist wear and tear as long as possible, so it's normal that they're complicated to remove! Have a nice day? Luce C-MonEtiquette
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Cris
Rating: 5 out of 5
Must be ordered in advance, but they are fantastic.
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Yurena Caballero Fernández
Rating: 5 out of 5
I have been using these sticker sets for 9 years and they are the best!
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Response from Petit-Fernand
Good morning, Thank you very much for your loyalty and trust ! ?? Good morning, Camille Petit-Fernand
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Julia M.
Rating: 5 out of 5
The ordering process is very well structured and the products are of very good quality
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Response from Petit-Fernand
Thank you very much for this great review. We wish you a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
Everything went well and quickly. The stickers stick well and hold firmly. I would say satisfied all round
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Response from Petit-Fernand
Thank you very much for your order and your great review. We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
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Jessica Manzano Calvo
Rating: 1 out of 5
I did not receive my order
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Response from Petit-Fernand
Good morning, We are sorry for this situation. Correos will not take much longer to deliver the second shipment. We have just contacted you to give you more information. Hello, Camille Petit-Fernand
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Ferrisi
Rating: 5 out of 5
I print them every year and they are wonderful
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Ila
Rating: 5 out of 5
Each product is exactly as described, practical and functional. The materials are good and durable, the prices very affordable. Highly recommended!
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Cinzia
Rating: 5 out of 5
Fantastic labels both the adhesive and thermo-adhesive ones,I have been using them for 7 years now....
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