The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Shipping takes a little longer, but the quality is great!!!
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Response from Petit-Fernand
Thank you for your order and your review. However, we are sorry that the delivery took longer than expected. Have a nice day, ? Elise, EsIstMeins
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Invité
Rating: 5 out of 5
They are so cute and great quality!
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Fiona M.
Rating: 2 out of 5
Ordered over 3 weeks ago. Tracked and says they have been delivered but they haven't. I went by peoples recommendations and feel very disappointed
Response from Petit-Fernand
Hello Fiona, We are sorry to hear that you have not yet received your order! I believe my colleague has since assisted you with this matter and you opted for a new shipment. Jessica, Petit-Fernand
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Marilyn Becker
Rating: 5 out of 5
Quick and efficient! Very good service!
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Eleonora G.
Rating: 1 out of 5
One month for an order that has not yet arrived Inconclusive assistance
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Response from Petit-Fernand
Good morning Eleonora, we are sorry for this shipping anomaly. I assure you that we have done what in our power to be able to find a solution to this unfortunate inconvenience. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
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Invité
Rating: 5 out of 5
Fast shipping and coincides with sale
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Nicole W.
Rating: 5 out of 5
Great service, when I needed help it was quickly given. Would happily use again!
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Schröder
Rating: 5 out of 5
Everything is great again, as usual! Great quality, beautiful designs and easy to use when ordering.
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Response from Petit-Fernand
Thank you for shopping with us and for your great review. We look forward to your next order! Have a nice day, ? Elise, EsIstMeins
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MARIANELA
Rating: 5 out of 5
El pedido llego rapido a casa y con muy buena calidad! Es mi segundo pedido y es exelente! El precio es bueno y accesible. Muy buen trabajo muchas gracias !
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Response from Petit-Fernand
Gracias por hacer tu pedido con nosotros. ¡Perfecto que te gusten los artículos! Ya estamos esperando tu próxima compra. Que tenga un buen día, ? Elise, ItIsMine
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Natalia B.C.
Rating: 5 out of 5
I liked the result of the labels, although it took a long time to arrive.
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Edy I.
Rating: 5 out of 5
I have been entrusting the customization of pencil cases and school supplies to PF for years and I recommend him! Top labels
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Virgil larzilliere
Rating: 5 out of 5
Very good labels that last the school year and beyond. I've been ordering for several years and I've never been disappointed.
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K
Rating: 3 out of 5
Ordered labels for school uniform and were marked as delivered after waiting 10 days but didn't receive them. Took several attempts of reaching out to the company before they offered to resend or a refund. Patiently awaiting my refund now and disappointed as I'd heard such good things and the labels looked great on the website.
Response from Petit-Fernand
Hello, we are terribly sorry there were some delays with the postal services, meaning you didn't receive your order within time! Jessica, Petit-Fernand
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Cristina Andrés
Rating: 1 out of 5
They do not meet the delivery times. I still have not received my order of 28/8. I find the communication with the company and the shipping service unfortunate.
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office has not delivered your order yet. We will send you an email to help you. Good morning, Camille Petit-Fernand
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karim Z.
Rating: 5 out of 5
Products as described. Ordered a personalized water bottle and name tags, nothing to say.
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Audrey B.
Rating: 2 out of 5
I paid extra for a 24h delivery and my parcel arrived... 72 hours later! So, for me, it's a totally useless extra charge. I wanted to ask for help but I corresponded with "a robot" and didn't find the help I needed.
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Response from Petit-Fernand
Hello. I'm sorry that the Chronopost delivery was not on time. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
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Bazsó G.
Rating: 5 out of 5
Very good quality. Delivery not very fast, but ok. I would probably order another one.
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Response from Petit-Fernand
Thank you very much for your order and this great review, which is very valuable to us. We are very pleased that you like our products. Have a nice day, ? Elise, EsIstMeins
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VB
Rating: 3 out of 5
Labels took more than 3 weeks to arrive. Left a review and messaged regarding the labels and was offered a refund or for them to be shipped again but they arrived before that was needed. I've applied them to the clothes and they seem to be sticking ok.
Response from Petit-Fernand
Hello, We are sorry to hear you have not received your labels on time for the start of school! I cannot see any order number or email attached to this review so cannot contact you directly to offer a refund. I invite you to contact us on your side and we will be happy to assist! Jessica, Petit-Fernand
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Sonia Castro Marchena
Rating: 5 out of 5
Very good quality I love everything you have beautiful, useful and durable products.
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Membre Poulpeo
Rating: 5 out of 5
1st experience very positive parcel received quickly and on time before the start of the new school year and the labels ?? with the necessary explanations I will order again each time the new school year starts or if necessary ??????
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Catherine M.
Rating: 5 out of 5
Ordered stick on labels for my grandson's nursery clothes, although they seemed to take an age to arrive, the wait was worth it. The labels were clearly written and the chosen style of font and the little skateboard emblem were perfect. I did use customer service and they were very prompt and helpful with their answers. All in all a great customer experience and a company I shall buy from again.
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Samantha H.
Rating: 5 out of 5
Does what it says on the box!
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Ana Lloret Diaz
Rating: 1 out of 5
It took almost 1 month to arrive!
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Response from Petit-Fernand
Good morning, We are sorry to hear that the post office took so long to deliver your order. However, we hope you like our products. Good morning, Camille Petit-Fernand.
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Martina R.
Rating: 1 out of 5
I'll preface this by saying that I had already purchased last year and I had no problems, in fact, also because otherwise I would never have ordered again. my order says it was delivered on 26.08 but to date I still have not received anything.. my mistake that I did not request tracking of the package, although reading the various reviews to many did not help at all....school starts this Friday but I still do not have the material.
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Response from Petit-Fernand
Dear Martina, We are sorry to hear about this missed submission. We have sent you a message to propose a solution. Good day Alessio, Petit-Fernand
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customer
Rating: 5 out of 5
I have always bought my little girls labels from here and can honestly say they are the best and I love the little personal touches. This time round I had an issue with shipping and Petit-Fernand fixed this issue super quick by sending me a replacement just in time for my little one starting back at school. Great customer service great products ??.
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Alessi
Rating: 5 out of 5
Beautiful, fast and nice
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Monia
Rating: 5 out of 5
Great designs, best quality, good price. I have often ordered stickers here. I am satisfied.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Bénédicte
Rating: 5 out of 5
The site is well designed and ergonomic. The choice of colors, fonts and designs on the labels is really fun! And no more chore of marking school stuff!!! Shipping was super fast. 100% satisfied, I'll recommend it!
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Anita S.
Rating: 5 out of 5
Beautiful name stickers for my granddaughter. Took a while to arrive but worth it !
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Monica R.
Rating: 1 out of 5
I ordered stickers on August 28, never arrived. You can't track the shipment, there is no tracking number, they entrust the French postal services with what you purchased and then no one knows anything about your shipment anymore. You call customer service and they don't know what to answer unless we process a refund. And you're left without personalized first and last name labels on the eve of your child starting school. So don't buy because if you buy and they get to you it's just luck.
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Response from Petit-Fernand
Good morning Monica, we apologize for this failure to send d aparte the postal services. I assure you that we have done everything in our power to be able to find a solution to this unfortunate inconvenience. We remain at your disposal and wish you a good day Alessio, Petit-Fernand
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Mrs C.
Rating: 5 out of 5
Great items
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Mon M.
Rating: 5 out of 5
Great little company. Ordered my daughters iron ons and couldn't be more pleased. I have only washes them once so far @ 60°c and they are still firmly attached. The only thing I would say is a bit more diversity in the pictures you can use ie darker skinned pictures. But over all very happy and delivery was about 2 weeks, which worked for me.
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Eva
Rating: 5 out of 5
Great stickers, exactly as shown. A little wide for the thin pencils, but it worked.
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Response from Petit-Fernand
Thank you for shopping with us and for your nice review. Have a nice day, ? Elise, EsIstMeins
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Alice DN
Rating: 5 out of 5
Quite simply, the best customizable labels on the market. The designs are adorable, and the price/quality ratio is clearly top-notch. And kudos for top-notch customer service. A small example to illustrate: I made a mistake on the phone number I put on my daughter's labels, the order was validated but I contacted customer service who made the change. Super friendly and attentive. The best part is that I called them a little too early in the morning around 7:30, and they called me back as soon as their office opened. I recommend them 100% and will continue to use the labels for my children or for adults - after all, it's very pretty for everyone?
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PSB
Rating: 1 out of 5
I never received my products. I emailed Petit-Fernand about it but did not get any response. Thats dissapointing.
Response from Petit-Fernand
Hello Petronille, I am sorry to hear you haven't received your product yet. I have now replied to your email to offer solutions. Kind regards, Jessica, Petit-Fernand
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Edith
Rating: 5 out of 5
Good quality come on I don't know how they behave after washing yet.
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simon G.
Rating: 5 out of 5
a really great product and arrived very quickly!
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MASAKI
Rating: 5 out of 5
Everything was great, very nice stickers. Always happy to return.
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Response from Petit-Fernand
Thank you very much for your order and your great review. Have a nice day, ? Elise, EsIstMeins
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Catarina R.
Rating: 1 out of 5
My order never arrived. I contacted Petit Fernand and never got a replay
Response from Petit-Fernand
Hello Catarina, We are sorry to hear your order never arrived. We have now refunded your full order and apologise for this delays with the postal services. Jessica, Petit-Fernand
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Trisha
Rating: 5 out of 5
Very helpful and would definitely recommend !!! 5*service even when my delivery got lost in the post and I never received it Petit Ferdinand didn't hesitate to send out the order again which I then received and was amazed at the quick delivery and great quality !!! 100% would use again.
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