English 
M
Rating: 5 out of 5
excellent product quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 232 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
I have already ordered several times from your wonderful site. I especially love the adhesive labels for clothes!!! I admit that I don't iron, so for me finding labels that can simply stick on (and especially that will linger with wash and dryer!!!) It's the best! I've also had a great time with the ones for items and shoes. I really like being able to choose the color, text format, and character. Personally, I would love it if there were more famous characters in the future...e.g. cartoons, Marvel, Disney, Peppa Pig..etc. Very fast shipping and on time!
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R
Rating: 5 out of 5
Lots of choice of products, speed in making them and delivery.
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S
Rating: 5 out of 5
Fantastic labels and speed in shipping
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M
Rating: 2 out of 5
Unfortunately my order placed on 8/17/23 has not arrived, I talked to the Italian mail and you can't track it I talked to my neighbors maybe it was in their hole and nothing, I went to see in my old house and not even there.So Monday school starts and the labels are not there.
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Response from Petit-Fernand
Good morning, we are sorry to hear about this shipping anomaly by postal services. We have sent you an email to find a solution. Good day Alessio, Petit-Fernand
E
Rating: 5 out of 5
Beutiful good quality labels. Fantastic friendly customer service, would highly recommend using this company.
A
Rating: 5 out of 5
Great quality everything and durable labels. The shipping times have improved a lot!
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A
Rating: 5 out of 5
The products are great I've always been fine
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J
Rating: 5 out of 5
Amazing name tags, very friendly ald efficient customer service.
T
Rating: 5 out of 5
Everything is fine - good product, fair price and fast delivery.
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Response from Petit-Fernand
Thank you very much for shopping with us and for your great review. Have a nice day, ? Elise, EsIstMeins
A
Rating: 1 out of 5
The product never got to me!!!!!!!! I placed order in August but still today that we are on September 8 nothing!!!
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Response from Petit-Fernand
Good morning, we are sorry to hear about this shipping anomaly by postal services. We have sent you an email to find a solution. Good day Alessio, Petit-Fernand
M
Rating: 5 out of 5
It's fabulous and great wee designs to choose from. Makes a big difference to my son's belongings and it stands out too. I got 30 for £9 which will last ages!! Very happy with them.
M
Rating: 5 out of 5
As with all previous orders, everything was great! We love the labels and will be ordering more often.
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Response from Petit-Fernand
Thank you very much for your great review. It's perfect that you like our products. We are already looking forward to your next order! Have a nice day. ?? Elise, EsIstMeins
Z
Rating: 5 out of 5
Fantastic quality! Super cute design and easy to apply
C
Rating: 3 out of 5
Lovely website & great products. They come from France & mine got stuck at customs so took 2 weeks to arrive. Customer service is all in French & didn't respond when I requested a tracking / replacement.
Response from Petit-Fernand
Hello Sarah, Thank you for your review! Your order was shipped as a standard letterbox delivery, so it shouldn't have gotten stuck at customs. We do apologise for not having answered your request on time and for the automated reply in French! I have forwarded your comments to our management team so we can improve in the future. Kind regards, Jessica, Petit-Fernand.
K
Rating: 5 out of 5
Fast delivery Prices in order Items are in great condition
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Response from Petit-Fernand
Thank you very much for your order and your great review! We are delighted that you like our products. Have a nice day, ? Elise, EsIstMeins
J
Rating: 5 out of 5
Comes in a little booklet with instructions. Great service and delivery. They work really well.
D
Rating: 5 out of 5
Wonderful products, quality that lasts and quick delivery ????
S
Rating: 5 out of 5
Very good quality. I always repeat, they are the best.
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K
Rating: 5 out of 5
They're good value for money, good quality, easy to use and look great
L
Rating: 1 out of 5
The labels never arrived. After waiting for more than a week
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Response from Petit-Fernand
Good morning, We are sorry to hear that you did not receive your order. I confirm that it has been fully refunded. Good day, Camille Petit-Fernand
M
Rating: 3 out of 5
The labels are of good quality. On the other hand, I had paid 9.50 for delivery and when it came to shipping I saw that my order had been sent by green letter. The site sent it back to me and fortunately because in the green letter I had neither the snack box I ordered nor the fabric bag! As a result, I received my complete order 1 week after the date initially announced.
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Response from Petit-Fernand
Hello Maelis, we are very sorry to read your review. We have just sent you an email in order to help you, and to find out if everything has been delivered. Please come back to us as soon as possible :) See you soon, Sandra C-MonEtiquette
J
Rating: 5 out of 5
Super product
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
T
Rating: 5 out of 5
Cute stickers and good quality. We are satisfied.
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Response from Petit-Fernand
Thank you very much for your order and this great review! Have a nice day, ? Elise, EsIstMeins
I
Rating: 5 out of 5
Super nice labels hold really well when you stick them on the laundry! Just not quite on self-sewn clothes... Would order again and again
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Response from Petit-Fernand
Thank you for your purchase and your rating, which is very important to us. We look forward to your next order :) Have a nice day, ? Elise, EsIstMeins
S
Rating: 5 out of 5
Very well made! Beautifully designed with the extra stickers for the child! We are very satisfied!
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Response from Petit-Fernand
Thank you for your order and your great review! Have a nice day, ? Elise, EsIstMeins
E
Rating: 5 out of 5
Very happy, quality products, arrived immediately
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S
Rating: 3 out of 5
Great stickers, but a delivery time of almost a month and two phone calls afterwards because the first shipment was probably lost and the second was sent out late.
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Response from Petit-Fernand
Thank you for your review. We are sorry that you had a bad experience with the delivery time. However, we are very pleased that you like the stickers. Have a nice day, Elise, EsIstMeins
C
Rating: 5 out of 5
Every year I am always very happy, although I notice a difference from the visual of the first ones I ordered.
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N
Rating: 5 out of 5
Every year I buy the labels are of very good quality...recomendadisimos....
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L
Rating: 5 out of 5
Always very happy with my order. We love the stickers and the bottle caps.
E
Rating: 5 out of 5
The stickers always arrive all together in a booklet which makes them easy to find and use. I like knowing that I can combine different sizes depending on my use, and I think making Packard out of 10 is a good idea as it is a perfect number because there are neither too few nor too many.
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Response from Petit-Fernand
Good morning, Thank you very much for sharing your experience ! Hello, Camille Petit-Fernand
N
Rating: 5 out of 5
Good choice of colours, text n images Would be helpful to be able to buy in multiples of 5 rather than 10. Should be cheaper the more stickers you buy. Where have the picture stickers phone? My kids used to live those for their lunch boxes and shoes.
A
Rating: 5 out of 5
I love the labels with the forgiven name and that they come as a booklet, everything so square and organized! I love it because no label has come off yet. It stands out that they also have a little detail to put free labels to play with!
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I
Rating: 1 out of 5
I still haven't received it and on Monday classes start and I have already called and called several times as they have been sent and nothing has arrived.
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Response from Petit-Fernand
Good morning, We are sorry for this situation. Your last order was shipped on 08/31 so the maximum delivery date by Correos is 12/09. Please let us know if the post office misses this deadline again. Good day, Camille Petit-Fernand
C
Rating: 3 out of 5
The labels are visually very pretty and colorful. I have purchased them before and have been happy with them. I don't know what changed this time, maybe the type of adhesive used was changed, but either way all the labels did not adhere well to the surfaces I applied them to. I used them to label markers and pencils, and the edges all lifted up and did not stick to the surface even though I applied some pressure (the next day they were peeled off again) so much so that I finally secured them with clear tape.
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Response from Petit-Fernand
Good morning, we are sorry to hear that our products do not meet your expectations. You probably received a difttous batch, we have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
I
Rating: 5 out of 5
The stilettos are very nice I am delighted
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M
Rating: 5 out of 5
Everything is fine!
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Response from Petit-Fernand
Thank you for your rating. ? Have a nice day, Elise, EsIstMeins
Y
Rating: 3 out of 5
Shipping 1 week. Far too long for stickers.
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Response from Petit-Fernand
Hello, Thank you for your review You have chosen standard delivery for your order, which takes up to 10 days, as advertised on our website. However, we also offer express delivery. Our products are shipped from France, so it takes a little longer than a week. We hope you like the stickers. Have a nice day, Elise, EsIstMeins
M
Rating: 5 out of 5
Perfect! I am totally satisfied with my purchase. Clothing and shoe labels
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