The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Simple website to create your own labels. Fast, careful shipping. Iron-on labels are very practical and easy to apply. I would definitely recommend this site ????
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Angelika B.
Rating: 1 out of 5
PLESE DO NOT BUY !!!!! wrong label arrived after over 3 weeks of waiting..I have contacted customer services and was told that my order will be reprinted... 2 weeks later still no email or response from customer service... my messages are being ignored.... Update:I am more then aware that most businesses do not operate on weekends but i have contacted you on Wed, Thursday, Friday and Sunday all my messages were read and ignored. I have now received answer from yourselves with an update and finally someone replied to me. No I wasn't told any of the information you have provided in the answer below. Let's hope I receive them soon as my daughter already started school and I initially ordered them over months ago. Thank you for addressing this issiue.
Response from Petit-Fernand
Hello Angelika, Thank you for your message and apologies we did not answer your message sooner. For information, our offices are closed at the weekend so any messages sent during that time will be treated on the following Monday. The new shipment of your order was put into production on the 28th August and shipped on the 29th August 2023,therefore the customer service has definitely been in touch with you less than a week ago. At the time, you would have been offered the option of a full refund, or a new shipment at our costs, informing you that your order would unlikely get to you before the start of school. We will still get in touch with you by email regarding this matter and hope you will receive you order soon! Kind regards, Jessica
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Z.m
Rating: 5 out of 5
I've been ordering for 5 years and I'm still as satisfied as ever.
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Laura Sanchez fernandez
Rating: 1 out of 5
Not home yet
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Response from Petit-Fernand
Good morning, We are sorry to hear about this situation. We have just contacted you by email to help you. Hello, Camille Petit-Fernand
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Soraya Soso
Rating: 5 out of 5
Easy label personalization. Fast delivery time
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Ludivine Broglie
Rating: 5 out of 5
Quality labels, as ordered and easy to customize. Careful packaging and fast delivery
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Invité
Rating: 1 out of 5
Dissatisfied! I placed my order two weeks ago. I've been ordering for over 3 years and my labels haven't arrived for the new school year.
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Response from Petit-Fernand
Hello. We're very sorry that your order arrived late, as the postal service was slightly delayed during the summer. I will contact you this morning to discuss the solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
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Marina
Rating: 5 out of 5
I've been ordering labels for my son for 2 years and I'm always satisfied with the packs! I recommend
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laure bonnefoi
Rating: 5 out of 5
The product was delivered promptly and was exactly as described. Quality product. I will order again without hesitation if needed.
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MA
Rating: 5 out of 5
Great product. Order arrived quickly.
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ManueRUN
Rating: 5 out of 5
Very easy to order and labels received within 48 hours.
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Guest
Rating: 5 out of 5
Very serious company, I have been sourcing from them for 5 years now. This year they were very fast and the product is very good quality. Last year I didn't get my package because it got lost and after reporting, within a few days they sent it back to me. I will buy from them again!!!
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ely
Rating: 5 out of 5
Quick and easy ordering for a very practical product?
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Louise
Rating: 5 out of 5
I'm delighted, the products we received were just what we expected! The personalization was a success!
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jo
Rating: 1 out of 5
Disappointed, this year the labels don't stick. Last year no problem, they are always on the supplies but this . Nothing to do, they just don't stick.
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Response from Petit-Fernand
Hello, We are sorry to hear that your order did not give you complete satisfaction. Our customer service has contacted you by email in order to provide you with a solution. Have a nice day, CMonetiquette
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Flor
Rating: 1 out of 5
The order never arrived; I claimed it, they gave me the option to resend it to me free of charge and it still hasn't arrived either.
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Response from Petit-Fernand
Good morning, We are sorry that Correos has not delivered your order yet. The second shipment should arrive this week. Good morning, Camille Petit-Fernand
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Invité
Rating: 5 out of 5
The best! I've been using them for 2 years now and they hold up really well and look great! I love
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Jessica
Rating: 5 out of 5
Perfect! I regularly order labels for my children, and I'm always completely satisfied. Shipping is fast and the labels are of excellent quality.
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Cruz D.
Rating: 5 out of 5
all good and beautiful
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Céline
Rating: 1 out of 5
Disappointed, because after the 1st wash, some of the labels peeled off. I think that's a shame, as my son hasn't started school yet...
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Response from Petit-Fernand
Hello, We're sorry to hear that you're experiencing difficulties with your labels. Our customer service department has been in touch with you in order to help you as best we can. Have a nice day, Léa
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Laurence BEAUGERAUD
Rating: 1 out of 5
I still haven't received anything
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Response from Petit-Fernand
Hello. We're sorry you haven't received your order, as the postal service has been slightly delayed during the summer months. I will contact you this morning to discuss what solutions I can offer you. We remain available to help you. Luce C-MonEtiquette
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Emeline Le Du
Rating: 5 out of 5
Very well done site, fast delivery and top label! I recommend
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Galey Brigitte
Rating: 5 out of 5
Very fast shipping Wash-resistant labels Adhere well to garments
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Bordereau Cochet
Rating: 5 out of 5
Thanks to my sister for introducing me to these labels. Beautiful, practical, affordable. I love them. And sirtout the kids too
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Invité
Rating: 5 out of 5
Very satisfied with the labels. Faster delivery than expected. Thank you
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Chacha
Rating: 5 out of 5
Easy-to-use website for ordering. Wide selection. Easy and secure payment. Delivery times nothing to say except that it's fast. Highly recommend.
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Aurélie ALLEON
Rating: 5 out of 5
Always very satisfied
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Abir
Rating: 5 out of 5
ease of ordering, lots of choice
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Aurore
Rating: 3 out of 5
The site and the design of the labels are great! Nothing to say about the stickers, they hold up pretty well, but I'm disappointed with the iron-on ones, which come off after only 2 washes. I'm sure I'll try out the ink pads again.
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Response from Petit-Fernand
Hello, I can't believe you're experiencing such a problem. I invite you to contact us at [email protected] with photos of the labels affected by this manufacturing defect so that we can help you as best we can! Have a nice day? Luce C-MonEtiquette
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Marie José
Rating: 5 out of 5
Fast delivery and quality products
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Sarah. C
Rating: 5 out of 5
Very good site as usual Quality product at a reasonable price.
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Cathy Lesage
Rating: 5 out of 5
Very nice labels personalized and delivered quickly.merci
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Invité
Rating: 5 out of 5
Easy to use site Wide selection Serious and fast delivery
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HASSOLD
Rating: 5 out of 5
Very nice quality label and fast shipping. I recommend
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Miriam
Rating: 1 out of 5
August 16 I place an order. More than 10 calendar days later and I still don't have it. I write and they answer me in French and ask me for a satisfaction survey. I do not recommend until the problem is solved.
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Response from Petit-Fernand
Good morning, We are very sorry for this situation, your order should have already arrived with Correos. As for your message, the answer had to be in Spanish, we are sorry. However, you can email us directly at contact@petit-fernand directly so that we can help you as soon as possible with this situation. Good day, Camille Petit-Fernand
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Andrea Thery
Rating: 5 out of 5
I have been ordering for many years and I am still delighted with my labels?
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Jessica A.
Rating: 5 out of 5
Every year we order both the self-adhesive labels for clothes and the labels for school supplies, and we're always satisfied. The children choose the color and the design, and they're delighted. We bought some kits, which often go through the washing machine and come out very well. Delivery is very fast!
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vane_or
Rating: 1 out of 5
Nothing, I never received the order
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Response from Petit-Fernand
Good morning, We are very sorry for this situation. I confirm that your order has been refunded. Good day, Camille Petit-Fernand
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Invité
Rating: 5 out of 5
Top of the line. I stuck the labels on clothes and objects. They fit perfectly.
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Mme ANNE BAUDEMONT
Rating: 5 out of 5
I liked the visual. The practicality too. I placed my order quickly. Nickel
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