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C
Rating: 5 out of 5
Amei os adesivos, poderia fazer para empresas também.
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 58 513 published reviews
Summary of reviews
The store consistently delivers practical, well-presented labels and water bottles with many customers noting the detailed presentation, appealing designs, and useful, cute features such as stickers included with orders. Delivery is repeatedly praised for speed and reliability, with orders arriving promptly and precision in shipping, while packaging and presentation are described as excellent. Customer service is highlighted for responsiveness and helpfulness, with smooth order creation, easy returns or reshipments when needed, and satisfaction carried across multiple years of use. Overall, customers emphasize dependable quality, variety of designs, and strong value for money, making it a trusted choice for clothes labels and related products.
Reviews 1, 2, 3 and 5 stars
Reset filtersL
Rating: 2 out of 5
Rather positive first impression. But the 1st machine wash and the labels come off...
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Response from Petit-Fernand
Hello, I'm sorry that you're not entirely satisfied with our products. I've just sent you an e-mail so that we can better understand the situation and discuss it with you! We're here to help, Luce C-MonEtiquette
S
Rating: 5 out of 5
It's not the first time I've ordered. And I am always delighted with the quality and the price-performance ratio. I will definitely recommend them to others.
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Response from Petit-Fernand
Thank you very much for your order and your review. We are delighted that you like our products. We look forward to your next order! Have a nice day. ?? Elise, EsIstMeins
C
Rating: 5 out of 5
Well-made site, nice labels, good quality. Ships in about 5-7 days.
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M
Rating: 5 out of 5
Great service
Response from Petit-Fernand
Thank you very much for choosing Petit Fernand.
M
Rating: 5 out of 5
I've ordered from this site several times and it's worked perfectly every time. Fast, compliant and efficient. The labels are pretty, stick well and are perfect for nursery and kindergarten.
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F
Rating: 5 out of 5
I have been buying labels for both of my babies every year for at least five years. Aside from being very pretty, they are really good quality. The ones that stick to the fabrics, for example, that we use on the pencil cases, have never come off, despite washing in the washing machine. The delivery service is also perfect. What to say. Super satisfied!
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C
Rating: 1 out of 5
I had paid for the package to arrive within 18 hours, and I got it in Brussels 6 days later.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
L
Rating: 5 out of 5
I bought 2 packets, the site is very intuitive and the packets are very convenient because in a block there is everything you need. The labels are beautiful and convenient to use... only flaw maybe the shipping time (about 3 sett) but just order on time. highly recommended!
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J
Rating: 5 out of 5
Superb labels, very practical. The labels are still holding well.
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S
Rating: 5 out of 5
I ordered different designs for my three sunshines. There's something for everyone.
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Response from Petit-Fernand
Thank you for your order and your great review. Perfect that you like the items! We look forward to your next purchase. Have a nice day, ? Elise, EsIstMeins
M
Rating: 1 out of 5
I'm not satisfied because I paid a lot for express shipping and it took 6 days to receive them.
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Response from Petit-Fernand
Hello, I'm sorry that the delivery by Chronopot did not meet the deadlines announced. I can confirm that you have been reimbursed for the cost of this delivery and that a claim will be made! Have a nice day? Luce C-MonEtiquette
A
Rating: 5 out of 5
The site is easy and intuitive. Within minutes I had custom created and ordered the labels I needed. Many customization options are available, good choice of fonts and great images and colors. Be careful though to create a good contrast between the background color of the label and the font color if the font was very thin you risk it not reading well
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S
Rating: 5 out of 5
Super two orders already placed
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T
Rating: 5 out of 5
I have been ordering for years and they are very nice and on time.
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Response from Petit-Fernand
Good morning, Thank you very much for your fidelity ! Good morning, Camille Petit-Fernand
A
Rating: 5 out of 5
Great product, great service
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A
Rating: 5 out of 5
I am delighted with my purchase. Very resistant to washing and very nice design.
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C
Rating: 5 out of 5
Always satisfied with the quality!
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Response from Petit-Fernand
Thank you very much for your purchase and this super nice review, which makes us very happy! Have a nice day, ? Elise, EsIstMeins
E
Rating: 5 out of 5
Very practical and pretty
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H
Rating: 3 out of 5
Ordered on 29th Aug and still not received my order after nearly 3 weeks. Emailed them and no reply at all. Update: Since this post, I have received a reply from the seller. Stickers arrived at the end of September. The quality was good. It was sent from France hence the long wait.
Response from Petit-Fernand
Thank you for your review.We are so sorry your requests have been left unanswered so far; we are currently dealing with a high level of request so it is always best to reach us by phone. The phone number is indicated on the contact page, on our website. It would have been good to leave either your email address or order number on this review so we could contact you directly. Jessica, Petit-Fernand
H
Rating: 5 out of 5
Very good, I recommend
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A
Rating: 5 out of 5
Perfect, as it has been for several years.
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C
Rating: 5 out of 5
Excellent as always
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Response from Petit-Fernand
Good morning, Thank you very much for your fidelity ! Good morning, Camille Petit-Fernand
S
Rating: 5 out of 5
Great customer service. I emailed to change the font after I'd placed my order and got a speedy reply back confirming this had been done. Delivered within the time frame stated and great quality. Will be ordering more in the future.
B
Rating: 1 out of 5
Unfortunately the labels came off in the first wash.
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Response from Petit-Fernand
Hello, I'm sorry you're having trouble with your labels, I've just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
Ultra fast to install and long-lasting We're delighted!
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S
Rating: 5 out of 5
Super, it sticks well, and is pretty, delivery a little long, it takes two weeks.
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C
Rating: 5 out of 5
Simple easy peasy to stick. One wash in and appears to be solid. Good price also.
A
Rating: 5 out of 5
The labels are pretty and stick well to the clothes! The colorful fabric pouches are adorable. Good value for money. I also had the chance to try out the after-sales service, as my first shipment got lost on the way, and they sent my order back. It was quick and very commercial. Thank you very much.
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D
Rating: 5 out of 5
Everything was just right and the delivery was fast! I had a problem with Chronopost and the C-MonEtiquette team quickly took over so that I received my product on time.
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L
Rating: 5 out of 5
Clear site, easy to find what you want, easy to customize and cool designs.
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M
Rating: 3 out of 5
3 stars because the site is nice in itself, but I made a mistake on a letter for the label of the schoolbag, they did nothing to help me... So yes, the mistake wasn't theirs, but a little gesture would have been nice. ???????
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Response from Petit-Fernand
Hello, I'm sorry your order was placed in error. As we make personalized objects and labels, we cannot take them back or modify an order once it has been received! Thank you for your understanding, Luce C-MonEtiquette
A
Rating: 2 out of 5
I was very happy with the fast delivery but what a pity when the product arrived I bought a tasting box but the top was badly stuck with pocs so frankly considering the price really not very well done. The product didn't even look new. Two stars because the labels were good. It's a pity you can't put pictures.
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Response from Petit-Fernand
Hello. I'm sorry your products arrived damaged. I have just sent you an email to help you! Have a nice day? Luce C-MonEtiquette
R
Rating: 2 out of 5
Based on their deliver times, 3-10 business days for some labels it woeful
Response from Petit-Fernand
Hello Rob, Once the orders are shipped, we are completely reliant on the postal services. We do apologise if the delivery times have been so long this year. We are always happy to assist should you need it. Jessica, Petit-Fernand
N
Rating: 5 out of 5
Hello, I ordered iron-on labels for the first time and I'm very happy with this product. Easy to put on clothes and they hold extremely well even after washing. The delivery time was respected.
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T
Rating: 5 out of 5
Very happy with my purchase The labels are very nice as you can choose
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M
Rating: 5 out of 5
I prefer self-adhesive labels because they last longer than iron-on labels.
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T
Rating: 5 out of 5
Quick order Labels stick very well Varied selection
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E
Rating: 1 out of 5
I have not received my order and I have not received my refund.
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Response from Petit-Fernand
Good morning, I confirm that your refund was made on 07/09, it will be visible in your bank account within 7 working days. Hello, Camille Petit-Fernand
M
Rating: 5 out of 5
Super website, quality products and services. Fast delivery.
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