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A
Rating: 5 out of 5
Excellent quality
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Customer reviews of Petit-Fernand
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 53 144 published reviews
Summary of reviews
The store consistently delivers fast shipping and reliable fulfillment, with many reviews noting quick delivery times and packages arriving promptly. Product quality is a clear strength, with observers describing labels as durable, long-lasting through many washes, and designs that are attractive and match the order precisely. Customer service and ordering experience are praised for ease of use, accurate descriptions, and helpful after-sales support when needed. Repeated buyers highlight repeat orders over years, high satisfaction, and strong overall reliability.
Reviews 1, 2, 3 and 5 stars
Reset filtersS
Rating: 5 out of 5
Very good!!!!
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I
Rating: 5 out of 5
Very good value for money. Very quick delivery. The designs are very appealing.
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C
Rating: 5 out of 5
Perfect! Easy-to-create labels and fast shipping!!!! ??
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M
Rating: 5 out of 5
Great, good after-sales service.
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S
Rating: 5 out of 5
Impeccable.
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M
Rating: 1 out of 5
I ordered labels for my children's scout camp, which started on July 21. I paid for express delivery to receive my order between July 15-16, so that I could get everything ready and stick the labels on the kids' clothes. On July 20, I still hadn't received anything. I contacted customer service, who told me I'd be reimbursed for the shipping costs of just over 9, since my order hadn't been delivered as planned. I would have preferred to have my labels. Finally, I received my order on July 24, which was too late. It's no longer of any use to me. I'm really disappointed. I had to mark the clothes with felt pens, which damaged some of them.
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Response from Petit-Fernand
Hello, we're sorry to read that your labels arrived too late. I will be in contact with you this morning to discuss a solution that might suit you. We apologize for the delay in delivery by Chronopost. We remain available to help you. Luce C-MonEtiquette
E
Rating: 5 out of 5
I love the clothes stickers. They also hold very well on drinking bottles and other items
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Response from Petit-Fernand
Thank you for shopping with us and for your review! Have a nice day, Elise, EsIstMeins
M
Rating: 5 out of 5
Fast delivery. The labels are very resistant to washing and drying.
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C
Rating: 5 out of 5
Second order with you and always satisfied. Very good value for money. I love the materials and their durability. Thank you for the little stickers which delight my son.
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S
Rating: 5 out of 5
Very good product, delivered quickly.
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T
Rating: 5 out of 5
Very good quality labels! Even the ones stuck on the inside of the shoes don't move during machine washing! I recommend 100%. And the after-sales service is top-notch!
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Response from Petit-Fernand
Hello Tiphanie, Thank you for sharing your experience! We are delighted to hear that your order brought you complete satisfaction ? Very nice day, Ophélie C-MonEtiquette
I
Rating: 5 out of 5
Fast delivery, great product already tested in past years and excellent after sales service as well. Some labels had arrived to me with some imperfections in the cut but they were produced again and sent back very quickly
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Response from Petit-Fernand
Good morning, thank you for sharing your experience.? See you soon on our website! ? Alessio, Petit-Fernand
A
Rating: 5 out of 5
Order received quickly, quality gourd (Laken brand), practical and pretty labels. We'll have to see how it holds up over time.
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C
Rating: 5 out of 5
Quality products and customer service. I've ordered several times now. I forgot one of the etiquette products in my last order and the whole order was sent back to me immediately.
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M
Rating: 5 out of 5
Very nice labels! Responsive customer service. Fast delivery.
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M
Rating: 5 out of 5
Easy ordering, lots of choice and fast delivery. I would recommend
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M
Rating: 5 out of 5
The quality of the labels super ?? .
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C
Rating: 5 out of 5
Good quality, fast delivery, I highly recommend it.
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S
Rating: 5 out of 5
The labels are exactly as expected and of very good quality.
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I
Rating: 5 out of 5
Really great? I recommend it.
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N
Rating: 5 out of 5
Lovely product - labels are brilliant quality and the kids love them! The kids pick their designs, and just looking at the labels makes me smile!
Response from Petit-Fernand
Aww that is so nice, thank you Natalie ?? Glad to hear the kids take part and enjoy the experience too! Jessica, Petit-Fernand
I
Rating: 5 out of 5
I really like the labels
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Response from Petit-Fernand
Good morning, Thank you very much for your message ! Camille Petit-Fernand
I
Rating: 5 out of 5
Fast service and the labels are exactly what I ordered. The ease of use is just great!
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I
Rating: 1 out of 5
To this day, I still haven't received my order :(
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Response from Petit-Fernand
Hello. We're very sorry that you still haven't received your order. I have just tried to contact you by phone and sent you an email to discuss a solution. Please accept our apologies for this postal delivery anomaly. Have a nice day? Luce C-MonEtiquette
K
Rating: 5 out of 5
The products are simply great
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Response from Petit-Fernand
Thank you very much for this nice review! It's perfect that you like our products. Have a nice day. ? Elise, ItIsMine
A
Rating: 1 out of 5
To date, after 15 days, I still haven't received my order. A letter with no follow-up because the price of delivery is far too expensive when compared to the purchase price but is this a reason to never receive the items? I say never because last year I had the same problem.
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Response from Petit-Fernand
Hello, following our telephone conversation, I can confirm that your order will be reproduced and returned to you! Please accept our apologies for this delivery anomaly by the postal services. Have a nice day? Luce C-MonEtiquette
C
Rating: 5 out of 5
Easy, fast and secure shopping. Fast, careful delivery!
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I
Rating: 5 out of 5
The parcel arrived very quickly, as described.
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M
Rating: 5 out of 5
I waited for a while but everything was okay !
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Response from Petit-Fernand
Good morning, we are glad you are satisfied with our products. ?? We hope to see you on our site again soon! ?? Alessio, Petit-Fernand
N
Rating: 5 out of 5
Easy to order, quickly delivered, second order with company with absolutely no issues.
K
Rating: 5 out of 5
Brilliant stick on labels
have used them since my son started school, no sewing and they stick to everything
shoes, clothes, pencil cases, lunch boxes, flasks
and never fall off.. not even after numerous washes!
S
Rating: 5 out of 5
Pretty and useful This is the 2nd time I've bought pretty labels from you. I am very satisfied.
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A
Rating: 5 out of 5
I recommend it, I order it every year and it's very practical, doesn't peel off and resists washing.
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C
Rating: 5 out of 5
Very satisfied with these products for the past 4 years. The self-adhesive labels hold very well on all types of surfaces. The images and colors are faithful to the order. The 2 lines are very practical for adding a telephone number. Fast printing and delivery (we're warned if there's a - small - delay). The leaflets are presented in a very practical way.
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M
Rating: 5 out of 5
Fast service, orders that correspond to my requirements and attractive labels. Choice of fonts. Nice logos and satisfactory work. Nice colors available.
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I
Rating: 5 out of 5
We order at the beginning of each school year. A great help to name clothes and material! Thank you
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A
Rating: 5 out of 5
Fast, efficient
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C
Rating: 1 out of 5
The order has not arrived and I have no news of it
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Response from Petit-Fernand
Good morning Cristiana, we are sorry for this shipping anomaly by the postal service. We have contacted you to find a solution. We remain at your disposal and wish you a good day. Alessio, Petit-Fernand
V
Rating: 5 out of 5
Tge clothes stickers are amazing! Lovely options to personalise which the kids love to do themselves. They stay stuck to clothes labels throughout the whole school year unlike others that cone off after a couple of washes.