Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews
5 47,9k 85% 4 3 493 6% 3 1 495 3% 2 1 027 2% 1 2 723 5%

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 2 and 3 stars

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F
Fatma C.
Rating: 3 out of 5
following a purchase from 12/08/2026
I actually wanted stickers for thin colored pencils, unfortunately much too big. Otherwise, it looks nice.
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Christiane G.
Rating: 3 out of 5
following a purchase from 09/08/2026
Unfortunately, the mini labels do not stick to triangular pins. They are still too large for that and always lift at the edges despite strong pressing. The large round stickers, on the other hand, should be several times larger for labeling the stapler.
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Agnes S.
Rating: 2 out of 5
following a purchase from 07/08/2026
Unfortunately, it only lasts a short time. It comes off when washing even if it's only 30°. What a pity!
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Blagomira T.
Rating: 3 out of 5
following a purchase from 03/08/2026
The labels look good, but they didn't stick particularly well to narrow items like pens and brushes. I had to survive with tape to keep them on. Very unfortunate...
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Lee-Ann B.
Rating: 2 out of 5
following a purchase from 06/08/2026
The stickers are unfortunately only available in 1 size, much too large for example for the pencils of the 1st graders.
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Gotelind B.
Rating: 3 out of 5
following a purchase from 26/07/2026
The stickers are already coming off the pens. They don't last 3 weeks. It's annoying and I will order elsewhere next time.
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Mara S.
Rating: 3 out of 5
following a purchase from 05/08/2026
I received the wrong stickers. They were supposed to be pen stickers. The ones that arrived were too large.
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Eva B.
Rating: 2 out of 5
following a purchase from 04/08/2026
The surface is too smooth and the glue is too weak
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Carolina D.
Rating: 2 out of 5
following a purchase from 02/08/2026
The truth is that my experience with these labels is not what I expected. They come off when washed and I have to put them back on.
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Response from Petit-Fernand
Dear Carolina,

We regret that your experience with our labels has not been as expected. We appreciate your feedback and would like to offer you assistance to resolve this issue.

Please do not hesitate to contact our customer service so that we can help you in the best possible way.

Sincerely,
The Petit-Fernand team
M
Meryem T.
Rating: 1 out of 5
following a purchase from 02/08/2026
Stickers for clothing fall off. Too bad, wasted money
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Response from Petit-Fernand
Dear Meryem,

we are sorry to hear that you are dissatisfied with our stickers for clothing. We would like to discuss this issue with you and find a solution. Please contact us directly so we can assist you.

Best regards
Your team at Es-Ist-Meins
B
Béatrice C.
Rating: 3 out of 5
following a purchase from 12/08/2026
Labels that seem to be of quality, but disappointed by the size of the design, with first and last name on 2 lines, it is really very small.
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Response from Petit-Fernand
Hello Béatrice,

Thank you very much for your feedback. We are delighted that you appreciated the quality of our labels, but we take note of your comment regarding the size of the design. Your satisfaction is important to us and we will continue to improve thanks to feedback like yours.

Best regards,
The C-Monetiquette team
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Nida T.
Rating: 3 out of 5
following a purchase from 01/08/2026
The quality of the stickers have changed. The pages of the booklet sticks together very time I close it
Response from Petit-Fernand
Dear Nida,

Thank you for sharing your thoughts with us! We appreciate your feedback regarding the quality of the stickers and the booklet. Your insights are invaluable as we strive to improve our products and ensure a better experience for our customers.

Best regards,
The Petit-Fernand Team
S
Stefanie S.
Rating: 2 out of 5
following a purchase from 01/08/2026
Stickers too big although labeled as Mini or Small. Smell unpleasant!
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Madlen F.
Rating: 3 out of 5
following a purchase from 31/07/2026
Stickers are a bit too big for pens or similar.
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Carla G.
Rating: 3 out of 5
following a purchase from 28/07/2026
I didn't receive the tissue paper! It's difficult for me to label the clothes without it
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Response from Petit-Fernand
Hello Carla,

We sincerely thank you for sharing your opinion. We regret that you did not receive the tissue paper, and we understand how useful it is for labeling clothes.
We have informed our teams so that it does not get forgotten again, meanwhile you can use baking paper which works the same way.

Sincerely,
The Petit-Fernand team.
M
Melanie B.
Rating: 1 out of 5
following a purchase from 28/07/2026
1 complete page was labeled with a different name. With that price, it's outrageous!
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Response from Petit-Fernand
Dear Melanie,

thank you for your feedback. We are sorry to hear that there was an error with your order. We would like to clarify this and assist you further. Please contact us directly so we can find a solution.

Best regards,
Your team at Es-Ist-Meins
J
Joelle B.
Rating: 1 out of 5
following a purchase from 02/08/2026
I still haven't received my package. I had requested a refund after ordering and I never got a response.
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Response from Petit-Fernand
Hello Joelle,

We are sincerely sorry to hear that you have not received your package and that your refund request has not been addressed. The refund for your order was processed on 03/08/2026, as requested.

We thank you for your understanding and remain at your disposal for any assistance.

The C-Monetiquette team
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Silvia D.
Rating: 3 out of 5
following a purchase from 27/07/2026
Unfortunately, after 1 week from the application, the self-adhesive labels for clothes all came off after the first wash! This has never happened before.
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Response from Petit-Fernand
Dear Silvia,

Thank you sincerely for sharing your experience. We are sorry to hear that the self-adhesive labels did not meet your expectations and we will take your feedback into consideration to improve our products. I have just contacted you by email to resolve the issue and find a solution!

We hope to see you again soon in our online store.

Best regards,
The Petit-Fernand team
D
Dany T.
Rating: 1 out of 5
following a purchase from 05/08/2026
You did not mention that the labels needed to be stuck on the labels present on the clothing. However, you are not unaware that these labels can be bothersome or scratchy, so they are removed... Really unfortunate.....
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Response from Petit-Fernand
Hello Dany,

Thank you for taking the time to share your experience and we are sorry to hear that our labels caused an inconvenience. It is clearly stated on the product page that the labels are to be stuck on the brand or care labels and the product photos also show this.

We thank you for your understanding and wish you a pleasant day,
The C-Monetiquette team
T
Tugba E.
Rating: 2 out of 5
following a purchase from 26/07/2026
One does not recognize on the website what sizes the stickers have, so it is very easy to unnecessarily order the wrong size..
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Valérie C.
Rating: 1 out of 5
following a purchase from 05/08/2026
Tbien
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Response from Petit-Fernand
Hello Valérie,

Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We invite you to contact us directly so that we can discuss your situation and find a solution together.

Best regards,

The C-Monetiquette team
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Laetitia P.
Rating: 3 out of 5
following a purchase from 05/08/2026
Several labels had trouble coming off, I tore off 2-3 while removing from the support
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Response from Petit-Fernand
Hello Laetitia,

Thank you for taking the time to share your experience. Your feedback is valuable to help us improve our products. To assist you with this, we invite you to contact us directly via our contact form.

Best regards,
The C-Monetiquette team
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Sandra S.
Rating: 2 out of 5
following a purchase from 25/07/2026
Poor quality photo / symbol too small - I don't like it at all
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Patricia C.
Rating: 3 out of 5
following a purchase from 04/08/2026
I thought the labels were made of fabric
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Response from Petit-Fernand
Hello Patricia,

We sincerely thank you for your feedback. We are delighted that you took the time to share your experience and we are sorry that the labels did not meet your expectations and that there may have been a misunderstanding when placing the order. We still hope to see you soon in our online store to discover more products that you might like.

Sincerely,
The C-Monetiquette team
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Marie D.
Rating: 1 out of 5
following a purchase from 03/08/2026
The labels are already starting to peel off the markers even though they haven't been used yet. They stick on the notebooks, for now!
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Response from Petit-Fernand
Hello Marie,

We understand your disappointment regarding the adhesion of the labels and we sincerely apologize for it. We invite you to contact us via our contact form to find a solution that suits you.

Best regards,
The C-Monetiquette team
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Marion B.
Rating: 1 out of 5
following a purchase from 02/08/2026
Test on a clothing label First wash and already part
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Response from Petit-Fernand
Hello Marion,

Thank you for taking the time to share your experience with us. We are sorry to hear that the label did not meet your expectations and we would like to discuss this further with you, as according to our information on this order, you did not purchase any clothing labels. Please feel free to contact us via our contact form so we can find a solution together.

Best regards,
The C-Monetiquette team
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Laura R.
Rating: 1 out of 5
following a purchase from 02/08/2026
First order and very disappointed. They present the labels in checkbook-style notebooks, with staples on the labels so all the labels on the left are punctured by the staples, making them unusable or usable but it shows and looks really dirty. Very disappointed!
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Response from Petit-Fernand
Hello Laura,

We are sincerely sorry to hear that your first order did not meet your satisfaction. Your feedback is valuable and we would like to discuss this further with you to find a solution suitable for your situation.

We invite you to contact us via our contact form so we can assist you better.

Best regards,
The C-Monetiquette team
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Noemi G.
Rating: 2 out of 5
following a purchase from 21/07/2026
The envelope arrived very damaged and one of the pads arrived bent. The stickers are of lower quality than a few years ago and come off easily after washing.
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Response from Petit-Fernand
Hello Noemi,

We are very sorry to hear that your order did not arrive in the expected condition and that the quality of the stickers has not been satisfactory. We appreciate your feedback and would like to help you resolve this situation. Please do not hesitate to contact our customer service so that we can address your case in the best possible way.

Sincerely,
The Petit-Fernand team.
F
Fernando C.
Rating: 1 out of 5
following a purchase from 22/07/2026
The labels were for marking my wife's clothes that she has entered into a residence, and after the first wash, almost all of them fell off. A disaster, now almost all her clothes are lost.
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Response from Petit-Fernand
Dear Fernando,

We sincerely regret that the labels did not meet your expectations and that this has caused inconveniences with your wife's clothes. We understand how frustrating this situation can be.

We invite you to contact our customer service so that we can find a solution together.

Sincerely,
The Petit-Fernand team.
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Carolina M.
Rating: 3 out of 5
following a purchase from 21/07/2026
Yes, it is a bottle that keeps cold water for a long time, but I have been using it for about 10 days and the paint on the bottle has already started to come off a bit.
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Response from Petit-Fernand
Dear Carolina,

We sincerely thank you for sharing your experience with us. We are glad to know that the bottle keeps the water cold, although we regret that the paint has come off. We value your feedback and hope you will give us another opportunity in the future.

Sincerely,
The Petit-Fernand team
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Shelby P.
Rating: 3 out of 5
following a purchase from 21/07/2026
Love the labels and this is our second time purchasing them. The production job was not as good this time though and the pages are all stuck together and it’s difficult to easily access the stickers.
Response from Petit-Fernand
Hello Shelby,

Thank you for your feedback! We are thrilled to hear that you love our labels and appreciate your continued support. We're sorry to learn about the issue you encountered this time, and we will certainly take your comments into consideration to improve our production process. I’ve just contacted you to resolve the issue!

Best regards,
The Petit-Fernand Team
M
Marina H.
Rating: 3 out of 5
following a purchase from 19/07/2026
The stickers do not stick to the pens.
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Jade B.
Rating: 1 out of 5
following a purchase from 29/07/2026
I received object labels instead of clothing labels
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Response from Petit-Fernand
Hello Jade,

We are sorry for this confusion. After checking, your order does indeed include object labels in a two-line format, as you can see on your invoice.

Do not hesitate to contact us by email if you would like us to verify your order with you.

Have a nice day,
Camille C-MonEtiquette
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Emilie B.
Rating: 3 out of 5
following a purchase from 30/07/2026
the parchment paper was not provided in the kit
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Response from Petit-Fernand
Hello Emilie,

Thank you very much for your feedback! You can definitely use kitchen parchment paper to apply your labels. It is the same type of paper that we use for applying our labels. :)

Have a nice day,
Camille C-MonEtiquette
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Cindy C.
Rating: 1 out of 5
following a purchase from 29/07/2026
Very disappointed with customer service. I have been ordering since 2021. This year I forgot the accent on my son's first name, the labels were edited without it. I requested a commercial gesture and received a 20% offer supposedly as an exceptional case, but in fact, it was ongoing on the site for any customer! I used to order every year, that's over!
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Response from Petit-Fernand
Hello Cindy,

We are sincerely sorry to hear that your experience did not meet your expectations.
Regarding personalized products, we unfortunately cannot make changes to an already manufactured order, we are sorry about that.

However, we remain available if needed :)

Best regards,
Camille C-MonEtiquette
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Mouna M.
Rating: 2 out of 5
following a purchase from 28/07/2026
Disappointed with the labels for supplies, way too wide for pens
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Response from Petit-Fernand
Hello Mouna,

Thank you for taking the time to share your feedback.
We offer different formats for our supply labels. The format we recommend for pencils is our "mini" size which you can find by selecting the shape on the customization page.

Have a nice day,
Camille C-MonEtiquette
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Chloe A.
Rating: 3 out of 5
following a purchase from 28/07/2026
The iron-on labels no longer stick after washing.
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Response from Petit-Fernand
Hello Chloe,

Thank you sincerely for taking the time to share your opinion.
We are sorry to hear that your labels have come off. To assist you better, we have just contacted you by email.

Have a nice day,
Camille C-MonEtiquette
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Hans- Jochen R.
Rating: 3 out of 5
following a purchase from 13/07/2026
long delivery time and there should be a card for each name I want to give it as a gift but everything is on one card
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Roxanne F.
Rating: 3 out of 5
following a purchase from 28/07/2026
Disappointed the labels are not like previous years The format is bigger Too bad
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Response from Petit-Fernand
Hello Roxanne,

We sincerely thank you for your feedback. We are sorry to learn that the 1-line format of your labels does not meet your expectations. For pencils and other small supplies, we recommend our "mini" format more. Your loyalty is precious to us, and we would be delighted to see you again in our store.

Best regards,
Camille C-MonEtiquette
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Andre M.
Rating: 1 out of 5
following a purchase from 26/07/2026
The labels do not stick well.
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Response from Petit-Fernand
Hello André,

Thank you for taking the time to share your experience, and we are sincerely sorry to learn that the labels do not meet your expectations. Your satisfaction is important to us, which is why we have contacted you directly by email.

Please feel free to contact us directly so that we can assist you.

Have a nice day,
Camille C-MonEtiquette
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