Customer reviews of Petit-Fernand

I ordered the label to stick with the iron unfortunately once in the machine comes off yet I do as it says! I'm disappointed.

Never received anything

Despite following the instructions, most of the labels peeled off when I washed them at 30 degrees, so I was really disappointed. I had to order elsewhere because it was for my son's first day of school.

The order never arrived, I can't contact support, and I can't get a refund. It almost seems like a scam since there are several reviews like mine. I am very disappointed

The order never reached its destination.

I have made several purchases on the site, at different times of the year, and I must say that the package wait times have always been long! As for the product, the cap of the water bottles has always had problems! The first water bottle purchased with the first fall cracked and could no longer be used. I had sent an email asking for a replacement and we were told we could not be accommodated. Good thing we ordered two caps so we kept the second one, Even with the last order the cap leaks water. I have not written again to ask for replacement as I can guess the answer! The product is very nice and nice customization idea. The labels on the other hand thermoadhesive excellent.

Adhesives release and lose glue. They shift and slide off the pencil or marker to which they were attached. Bad.

I bought a personalized water bottle for my son, but after not even a week the name and other designs were already ruined, they sent me a replacement water bottle but the second one arrived ruined as well. I would not buy it again it is not a quality product.

The order did not arrive. I contacted them and they invited me to wait a few more days, without giving any explanation of what happened. I contact them again days later demanding a refund, you can lose the package, I understand, but their attitude leaves much to be desired.... NOT AT ALL RECOMMENDABLE

All the labels are coming off ...the operation was performed to the letter but it was definitely money wasted!

The labels don't stick very well. Some didn't even wait for the first wash to come off. They're big and they stick out of the labels on the clothes, so it's not always possible to stick them on the label. I usually buy them from ludilabel, but I switched because I needed so many and it was cheaper. I'm very disappointed and will have to buy a lot more.

I have placed two orders because the labels are very cute. In the first order I was left with the doubt if they were defective because they did not hold anything on the clothes. The thermo adhesive labels do not stick well and disappear after the first wash. As I thought they were defective this year I have placed another order and they are the same, it is not worth it, you will be picking up labels all over the house. Very bad quality.

I was a little disappointed, some labels after the first wash are already wasted indeed one even came off, maybe I must have done something wrong even though I seem to have followed the instructions to the letter.

I'm happy with the product but not so happy with the service. They made a spelling mistake on the first name and they kindly give me a promo code to buy a new one! Thanks but no thanks, I won't be buying from this site again.

The labels are very cute but the thermo-adhesive labels come off quickly from the clothes without going through the washing machine. The object labels are still intact for now.

This is the second time I bought products from them: the first time in 2019 thermoadhesive labels x clothes and stickers for objects and to this day they still resist, especially those for clothes that I also wash at 60* and dry in the dryer. While the second time, that is a month ago, I bought only the thermoadhesive ones and unfortunately I have to say that despite the good quality, already one out of 4 has come off but I want to be positive and hope that by passing over it again with the iron, it can reattach ????

Iron-on labels all peel off.

I have not yet received the order, I understand that it is due to customs problems and is unrelated to the company itself, but I can not evaluate the product.

I have been buying Petit-Fernand labels for my daughter since she was in daycare. I find them to be beautiful and comfortable. Unfortunately, with the last 2 supplies I have noticed that the glue on the stickers is not what it used to be, on the school pencils they would peel off and I had to tape them down. The old ones also resisted the washer, dryer and even the dishwasher. The graphics, on the other hand, are always beautiful. I recommend them and will still buy them again.

Various problems when ordering, the payment method chosen at the start did not work. 2nd payment method, the discount did not work. Fortunately, after contacting customer service, they refunded the difference.

the labels come off after the 1st wash although I am very satisfied with the 1st purchase

I never received the labels nor the refund order made on September 1 and Refund supposedly activated on September 26 we are October 18 still nothing

Despite the fact that I meticulously and scrupulously followed the directions on the instructions and used neither high-turn spin dryer nor dryer, the labels came off (about half of them) and as a result I cannot be satisfied with my purchase. A real shame since the graphics are really quite nice!

The labels are wonderful, as always! Too bad the shipping by regular mail has been worse. Last year they arrived in a paper envelope, inside a hard cardboard envelope. This year in a plain envelope which, with the rain in the mailbox, failed. Most of the labels were saved but part of the pad was damaged. With what the order cost, it is a shame.

Total scam by this company. If anyone is thinking of ordering from them please do not waste your time or money. More than a month waiting for my order, they offer to send it again instead of refunding and nothing arrives. As if the first order has gone to the Bermuda triangle, they don't give you any explanation why you are not going to receive it, they just tell you that it might not arrive. Sorry ? You write them an email and they reply as if nothing happened and they don't regret their mistake. It is not a mistake, it is a real SCAM.

Good product but VERY slow shipping.

Stick on labels haven't stayed on care labels during normal washing cycle this time as they have done with previous orders.

My opinion is bad, basically because I cannot comment on the product BECAUSE I HAVE NOT RECEIVED IT, I have contacted you and have not received a response.

Order received 1 month and a half later. No commitment from customer service.

Very disappointed, the iron-on labels came off after the first run in the washing machine, the shoe labels didn't hold at all, I wouldn't recommend it.

The labels are very cool but you have had some that after washing (40°) have peeled off the clothes.

I can't evaluate the order because I haven't received it yet. I wrote to customer service and they told me to keep waiting but it has been too long and I still have no order! I hope it will be resolved as soon as possible! Thank you

I have been waiting for a month, nothing has ever arrived ! It's a scam they just make fun of you.

I have not received my order and I do not know how to claim it.

I used your labels and they came off the clothes I wore. I have bought from you before and always recommended you but I don't know what happened this time

10 days delivery time. Quality ok.

Unfortunately, I was not satisfied this time: after only a few days of use, the cap no longer holds well and therefore leaks water bottle. Unfortunately as a result the water bottle is not usable. I am very sorry, especially since this is the first time I am not satisfied with the purchase.

Waste of money and quality. Paid £5(incl postage) for 10 tags and bought from my sons school 100 name tags for only £7.99(free delivery).

Order not arrived

Order never arrived