The online store Petit-Fernand excels in product quality, with customers frequently highlighting the durability and effectiveness of the labels, which remain intact even after multiple washes. The water bottles and containers are also noted for their appealing designs and high quality, making them popular gift choices. Delivery is consistently praised for its speed, with many reviews mentioning that orders arrive quickly and in perfect condition.
Used named labels, followed instructions and left for 48hrs. Within first wash all labels fell off in the wash. Very disappointed
Response from Petit-Fernand
Hello Sophie,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
J
J-L Patrick C.
Rating: 3 out of 5
following a purchase from 24/08/2025
Quite a quick process but poorly stapled product which affects some labels
Translated reviews
Response from Petit-Fernand
Dear J-L Patrick,
Thank you for taking the time to share your opinion on C-Monetiquette. We are pleased that you found our service practical and quick. However, we are sorry to learn that the quality of some of our products did not meet your expectations. Please know that we take your feedback very seriously and will pass it on to our production team to improve our process. We have just proposed a solution to you by email :)
Best regards,
The C-Monetiquette team
C
Caroline M.
Rating: 2 out of 5
following a purchase from 24/08/2025
Order from 29/8 still not delivered, I understand the email indicating a delay due to high demand at the start of the school year, however, I am being asked today for my opinion on an order indicated "You will receive your order between September 6 and September 12"
Translated reviews
Response from Petit-Fernand
Hello Caroline,
Thank you for your feedback. We fully understand your frustration regarding the delivery delay, and we apologize for the inconvenience caused. Your opinion is valuable to us, and we are actively working to resolve this situation. We have just contacted you by email to find a solution.
Best regards,
The C-Monetiquette team
M
MELYSE K.
Rating: 3 out of 5
following a purchase from 24/08/2025
On some clothes, they detach with gentle machine washing
Translated reviews
Response from Petit-Fernand
Hello MELYSE,
Thank you for your feedback regarding the deterioration of certain garments after gentle washing. We take your comments very seriously and will examine this issue to improve the quality of our items. We have just contacted you by email to present a quick and effective solution to this problem :)
E
Estefania C.
Rating: 3 out of 5
following a purchase from 14/08/2025
They took a long time to send the package, in fact I had to claim it.
Translated reviews
C
Cecile V.
Rating: 1 out of 5
following a purchase from 24/08/2025
Honestly terrible, it smudges in the corners, and the ink overflows on the back of the fabric, very expensive for a horror
Translated reviews
Response from Petit-Fernand
Hello Cécile,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your experience with C-MonEtiquette did not meet your expectations. Your feedback is valuable, and we take your comments very seriously to improve the quality of our products. We have just sent you an email and contacted you by phone to resolve this issue as quickly as possible.
Best regards,
The C-MonEtiquette team
L
Lauren J.
Rating: 1 out of 5
following a purchase from 21/08/2025
I had ordered red labels and you delivered orange labels. My son was very disappointed.
Translated reviews
Response from Petit-Fernand
Hello Lauren,
Thank you for taking the time to share your experience. We are sincerely sorry to hear that you received orange labels instead of red ones. We understand your son's disappointment and wish to rectify this situation.
Your satisfaction is our priority, and we are committed to providing you with effective follow-up. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
C
Carole T.
Rating: 2 out of 5
following a purchase from 24/08/2025
Hello, I have ordered several times before, and I have never been disappointed. Except for my last order, I received one perfect notebook and the other not. I couldn't peel off the labels.
Translated reviews
Response from Petit-Fernand
Hello Carole,
Thank you for taking the time to share your experience. We are delighted to hear that you were satisfied with your previous orders. We apologize for the inconvenience regarding your last order. Your feedback is valuable, and we will look into this issue to ensure the quality of our products. We have just contacted you to find an effective solution to your problem.
Best regards,
The C-Monetiquette team
L
Laurie L.
Rating: 2 out of 5
following a purchase from 23/08/2025
The transfer labels for clothing do not hold. They peel off even though after ironing, they were well fixed and the clothes have not been washed or worn for 72 hours after application.
Translated reviews
Response from Petit-Fernand
Hello Laurie,
Thank you for taking the time to share your experience. We are sorry to hear that you have encountered problems with our labels. We have just contacted you by email to offer you a solution :)
Best regards,
The C-Monetiquette team
M
Manon B.
Rating: 3 out of 5
following a purchase from 21/08/2025
The labels peel off very poorly, the cutting was poorly done so I spend a lot of time peeling the label off the booklet! I do not find this to be of good quality.
Translated reviews
Response from Petit-Fernand
Hello Manon,
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that you have encountered difficulties with peeling the labels and that the quality was not up to par. Your feedback is valuable and will help us improve our products. We have just contacted you to find a solution.
Best regards,
Alice C-Monetiquette
S
Samira H.
Rating: 3 out of 5
following a purchase from 23/08/2025
A bit disappointed, I have been ordering from you for many years and I find that the thermal adhesive labels do not hold as well as before. And yet I followed the same operating procedure. They all peeled off either completely or partially despite following the application instructions.
Translated reviews
Response from Petit-Fernand
Hello Samira,
Thank you for taking the time to share your feedback. We are sorry to hear that you have encountered problems with our thermal adhesive labels. Your loyalty is precious to us, and we take your comments very seriously. We will forward your feedback to our team to assess the situation. We have just contacted you by email to offer you solutions.
Best regards,
Alice from C-Monetiquette.
M
Marie et Gabriel D.
Rating: 1 out of 5
following a purchase from 23/08/2025
The "clothing" labels do not stick to the clothing... it's more than annoying...
Translated reviews
Response from Petit-Fernand
Hello Marie and Gabriel,
Thank you for your feedback. We are sorry to learn that our labels do not meet your expectations. Your satisfaction is our priority and we take your comments very seriously.
Our self-adhesive labels for clothing do indeed stick to the existing labels on your clothing for optimal hold as specified on our website.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
C
Claire P.
Rating: 3 out of 5
following a purchase from 23/08/2025
On the edge of the one piece label, there are big writings (copyright?) in any case it is very ugly very disappointed after several orders
Translated reviews
Response from Petit-Fernand
Hello Claire,
Thank you for taking the time to share your feedback. We are sorry to learn that the appearance of the labels did not satisfy you. Your feedback is valuable and we are constantly working to improve our products.
Our team is available if needed.
Have a nice day,
Camille C-Monetiquette
L
Lorena C.
Rating: 1 out of 5
following a purchase from 13/08/2025
The clothing labels come off easily after washing... I expected a really durable product. It's a shame because the design and idea are very nice.. but it's a pity to waste money like this and have to buy something to label everything again.
Translated reviews
Response from Petit-Fernand
Hello Lorena,
Our labels are made to withstand the washing machine and dryer up to 60°C.
You can contact our customer service for help
Good day,
Camille Petit-Fernand
L
Lisa D.
Rating: 1 out of 5
following a purchase from 23/08/2025
I bought the iron-on labels... they all come off after the first wash despite following the usage instructions.
Translated reviews
Response from Petit-Fernand
Hello Lisa,
Thank you for taking the time to share your experience. We are sorry to hear that the iron-on labels did not meet your expectations. Your feedback is valuable, and we would be happy to help you resolve this issue. Please feel free to contact us directly to discuss a solution.
Best regards,
Giulia C-Monetiquette
N
Nancy R.
Rating: 3 out of 5
following a purchase from 23/08/2025
I recently bought a textile stamp during the back-to-school week, a bit disappointed because on some garments, after the first wash, the ink fades a bit, and I got a cup with a silicone handle, I don't find it practical because the lid is difficult to close and open and the water flow drains quickly.
Translated reviews
Response from Petit-Fernand
Hello Nancy,
Thank you for taking the time to share your feedback on C-Monetiquette. We are sorry to hear that your experience with the textile stamp and the cup did not meet your expectations. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly to discuss these issues.
Best regards,
Giulia C-Monetiquette
S
Sophia S.
Rating: 1 out of 5
following a purchase from 10/08/2025
The drinking bottles are unfortunately not dishwasher safe, which was not mentioned in the description. What a pity!
Translated reviews
Response from Petit-Fernand
Good day,
I am very surprised to read your email.
The product sheet of the drinking bottle you purchased clearly states:
"The bottle should be rinsed by hand with water.
Tip: Avoid the dishwasher to keep the design intact for a long time."
Have a nice day,
Customer Service EsIstMeins
C
Coralie A.
Rating: 1 out of 5
following a purchase from 22/08/2025
The heat-adhesive labels come off after one wash at 30°C! And yet, I followed the instructions for sticking them... The sticky labels are satisfactory, however.
Translated reviews
Response from Petit-Fernand
Hello Coralie,
Thank you for taking the time to share your impressions. We are sorry to hear that you encountered difficulties with our heat-adhesive labels. Your feedback is essential in helping us improve the quality of our products. We are glad that you are satisfied with the sticky labels. I saw that our customer service has resolved the issue.
Best regards,
Giulia C-Monetiquette
G
Garbetta I.
Rating: 1 out of 5
following a purchase from 13/08/2025
The labels do not come off the sheet...bad, bad, bad.
Translated reviews
Response from Petit-Fernand
Good morning Ilaria,
Thank you for sharing your experience with us. We are sorry to hear that the labels do not come off as expected. The quality of our products is a priority and we are working to resolve this type of inconvenience. Your satisfaction is important and we are committed to constantly improving.
Best regards,
Giulia from Petit-Fernand
A
Aurélie P.
Rating: 3 out of 5
following a purchase from 23/08/2025
Very nice water bottle, we'll see over time if the designs hold up well. Small downside, the bottle leaks a bit if it ends up lying down in the bag. A brush to clean the straw would have been a nice addition.
Translated reviews
Response from Petit-Fernand
Hello Aurélie,
Thank you for taking the time to share your opinion on our water bottle. We are delighted that you find it pretty and take note of your comments regarding the durability of the designs and the leakage issue. We will also consider the idea of including a brush for cleaning. Your feedback is valuable in helping us improve our products. Please feel free to reach out to us if you have any other suggestions!
Best regards,
Giulia C-Monetiquette
L
Laurianne E.
Rating: 2 out of 5
following a purchase from 23/08/2025
Disappointed with the quality of the images and colors
Translated reviews
Response from Petit-Fernand
Hello Laurianne,
Thank you for your feedback. We are sorry to learn that the quality of the images and colors did not satisfy you. Your opinion is valuable and we are constantly working to improve our products. Do not hesitate to contact us directly for any questions or suggestions. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
S
Sharon C.
Rating: 1 out of 5
following a purchase from 13/08/2025
Terrible all come off school uniform I would like a refund please
Response from Petit-Fernand
Hello Sharon,
Thank you for your feedback. We're sorry to hear about the issue you experienced with the labels. Please contact our customer service so we can assist you further and ensure your satisfaction. Your experience is important to us!
Best regards,
Giulia Petit-Fernand Team
A
Angélique W.
Rating: 1 out of 5
following a purchase from 23/08/2025
An item missing from the order and still waiting for a solution for 15 days
Translated reviews
Response from Petit-Fernand
Hello Angélique,
Thank you for your feedback. We are sorry to learn that you have encountered a problem with your order. Please know that we take your situation very seriously and we are striving to find a solution as soon as possible. Do not hesitate to contact us directly for personalized follow-up.
Best regards,
Giulia C-Monetiquette
K
Kimberley C.
Rating: 3 out of 5
following a purchase from 23/08/2025
The children's names have been mixed up so I have 2 booklets with names of the 2 children, I imagine the files have been mixed up, I am wasting time looking for the labels which is a shame. This is the 3rd year I am ordering and the first time this has happened, the labels are of good quality otherwise. A shame for this little hiccup.
Translated reviews
Response from Petit-Fernand
Hello Kimberley,
Thank you very much for your feedback.
I am sorry to see that your order does not meet your expectations.
For your information, practical packs (nursery, kindergarten, etc.) are sent separately. The labels outside of packs are grouped in a single booklet to limit paper use.
For your next order, I invite you to contact me directly by phone so that I can better understand your needs and offer you the most suitable advice.
Giulia C-Monetiquette
A
Amélie M.
Rating: 3 out of 5
following a purchase from 22/08/2025
An item missing from my order, which was supposed to be used for the back-to-school...
Translated reviews
Response from Petit-Fernand
Dear Amélie,
Thank you for taking the time to share your feedback. We are sincerely sorry to hear that an item was missing from your order, especially for the back-to-school period. I saw that our customer service has resolved the issue and has resent the missing product.
Best regards,
Giulia from C-Monetiquette
R
Romain L.
Rating: 3 out of 5
following a purchase from 22/08/2025
The label booklets arrived in a torn envelope and the printing of some labels is not clear. I have already ordered several times. I had always been very satisfied... Not this time.
Translated reviews
Response from Petit-Fernand
Dear Romain,
Thank you for taking the time to share your opinion. We are sincerely sorry to hear that your last order did not meet your expectations, particularly regarding the condition of the envelope and the quality of the printing. Your satisfaction is our priority and we take your comments very seriously. Please feel free to contact us directly so we can resolve this issue as quickly as possible. We hope to provide you with a much better experience on your next order.
Best regards,
Giulia C-Monetiquette
A
Angeles B.
Rating: 2 out of 5
following a purchase from 12/08/2025
The labels are nice but hard to peel off, it seems they are not die-cut correctly.
Translated reviews
Response from Petit-Fernand
Hello Angeles,
I am very sorry to read your message.
Your labels should not be that difficult to peel off.
We just got in touch with you to help you.
Good day,
Camille Petit-Fernand
M
Melissa B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I am disappointed because I received the labels too happy as I wanted the day I received them it was very wet and the packaging of the labels and the label booklet was soaked and torn even after letting it dry unfortunately they do not stick to the clothes
Translated reviews
Response from Petit-Fernand
Hello Melissa,
Thank you for taking the time to share your opinion. We are sorry to hear that you encountered problems with the packaging and adhesion of our labels. Your experience is important to us, and we take your feedback very seriously. We will look into these issues to improve the quality of our products. Please feel free to contact us directly so we can assist you better.
Best regards,
Giulia C-Monetiquette
C
CAROLINE F.
Rating: 2 out of 5
following a purchase from 22/08/2025
The ink pad is too small, I cannot get ink on the whole stamp. This is disappointing.
Translated reviews
Response from Petit-Fernand
Hello Caroline,
Thank you for your feedback. We are sorry to hear that the pad does not meet your expectations. We take your comments very seriously and are committed to improving the quality of our products. Please feel free to contact us to discuss a solution. Your satisfaction is our priority.
Best regards,
Giulia C-Monetiquette
E
Eléonore S.
Rating: 1 out of 5
following a purchase from 22/08/2025
Very disappointed, the labels come off after the first wash
Translated reviews
Response from Petit-Fernand
Hello Eléonore,
Thank you for taking the time to share your feedback. We are sorry to hear that you encountered this problem with our labels. Your satisfaction is important to us and we would like to find a solution. Please feel free to contact us directly to discuss your experience.
Best regards,
GIulia C-Monetiquette
B
Bene B.
Rating: 3 out of 5
following a purchase from 22/08/2025
Labels on several pages were not adhesive and therefore unusable, and for the 3 names given the price, it represents a significant loss of money
Translated reviews
Response from Petit-Fernand
Hello Bene,
Thank you for taking the time to share your opinion on our C-Monetiquette site. We are sorry to hear that some of your labels were not adhesive and that this may have caused a loss. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so we can resolve this issue.
Best regards,
Giulia C-Monetiquette
C
chiara P.
Rating: 2 out of 5
following a purchase from 12/08/2025
The stamp made for fabrics actually stains the clothes and penetrates through the other side of the garment. The ink also remains outside the design and the name written. I am not satisfied!
Translated reviews
Response from Petit-Fernand
Good morning Chiara,
Thank you for your feedback. We are sorry to hear that your experience with the stamp did not meet your expectations. The quality of our products is very important to us and we will work to improve. We invite you to contact us directly to find a solution that can satisfy you.
Best regards,
Giulia from Petit-Fernand
F
Fatiha B.
Rating: 3 out of 5
following a purchase from 22/08/2025
I am disappointed despite having followed the instructions and not having washed the clothes immediately, the labels came off.
Translated reviews
Response from Petit-Fernand
Dear Fatiha,
Thank you for your feedback and we are sorry to hear that you encountered problems with our labels. Your experience is important to us and we will escalate your comments to improve the quality of our products. Please feel free to contact us to discuss the situation and find a satisfactory solution.
Giulia C-MonEtiquette
O
Océane C.
Rating: 1 out of 5
following a purchase from 20/08/2025
I am disappointed with the iron-on labels. They do not hold up in the wash (30°) as indicated in the description. The labels peel off partially or totally with each wash or use. I am disappointed with my purchase for the price... yet I carefully followed the instructions for installation.
Translated reviews
Response from Petit-Fernand
Hello Océane,
Thank you for your feedback and we are sincerely sorry to hear about your disappointment regarding our iron-on labels. We place great importance on customer satisfaction and take your comments very seriously.
Please feel free to contact us directly so that we can resolve this situation together. Your experience matters a lot to us and we would be happy to provide you with a satisfactory solution.
Best regards,
Giulia C-Monetiquette
L
Lucie H.
Rating: 2 out of 5
following a purchase from 21/08/2025
Very disappointed, I spent a lot of time positioning the iron-on labels, after just one wash, they started to peel off...
Translated reviews
Response from Petit-Fernand
Hello Lucie,
Thank you for taking the time to share your experience. We are sorry to hear that you encountered problems with our iron-on labels. Your satisfaction is our priority, and we would like to help you find a solution. Please feel free to contact us directly so that we can assist you.
Best regards,
Giulia C-Monetiquette
S
Stéphanie S.
Rating: 3 out of 5
following a purchase from 22/08/2025
The labels may be pretty but impossible to peel off the paper. This is the first time this has happened as this is my third order.
Translated reviews
Response from Petit-Fernand
Hello Stéphanie,
Thank you for your feedback. We are sorry to hear that you encountered difficulties with peeling the paper off your labels. Your satisfaction is essential to us, and we take your comment very seriously. Please feel free to contact us directly so that we can assist you and find a satisfactory solution.
Best regards,
Giulia from C-Monetiquette
A
Alanna L.
Rating: 3 out of 5
following a purchase from 12/08/2025
The product is great but the website should say clearly that it would take a week to arrive and is coming for France and next day delivery isn’t an option. The labels arrived a week after I needed them for camp
Response from Petit-Fernand
Dear Alanna,
Thank you for your feedback on your recent experience with Petit-Fernand. We're glad to hear you love the product! We apologize for any inconvenience caused by the shipping time. Your suggestion about clearer information regarding delivery timelines is valuable, and we will work on improving that on our website. We appreciate your understanding and hope to serve you better in the future.
Best regards,
Giulia Petit-Fernand Team
B
brigitte L.
Rating: 2 out of 5
following a purchase from 22/08/2025
Very disappointed; the labels are very difficult to peel off. The cutting is poorly marked. You have to peel off the whole sheet, and then press hard with a finger to detach a label.
Translated reviews
Response from Petit-Fernand
Hello Brigitte,
Thank you for sharing your experience. We are sorry to hear that you encountered difficulties with our labels. Your feedback is valuable and will help us improve our products. Please feel free to contact us directly so that we can assist you.
Best regards,
Giulia C-Monetiquette
M
Mucelli L.
Rating: 1 out of 5
following a purchase from 11/08/2025
Unfortunately, I am not satisfied, after a few days the water bottle no longer closes properly and consequently leaks water. It's a shame that the box had already been thrown away, I would have requested a refund.
Translated reviews
Response from Petit-Fernand
Good morning Lorena,
Thank you for sharing your feedback. We are sorry to hear that you encountered a problem with your water bottle. Customer satisfaction is very important to us. We invite you to contact our customer service so we can assist you better and find an appropriate solution.
Best regards,
Giulia from Petit-Fernand
A
Aminat H.
Rating: 1 out of 5
following a purchase from 21/08/2025
Poor quality of writing, the first name faded on the second day!!! The first names and designs are just glued, not printed
Translated reviews
Response from Petit-Fernand
Hello Aminat,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. Customer satisfaction is paramount to us, and we take your comments very seriously.
We invite you to contact us directly so that we can find a solution and improve your experience.
Best regards,
GIulia C-Monetiquette
We use cookies for audience measurement and improving user experience.
English 