Customer reviews of Petit-Fernand

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 56 658 published reviews

Summary of reviews

Petit-Fernand consistently delivers fast shipping and reliable delivery, with many reviews praising quick, on-time arrival and careful handling of products. The product quality is highlighted through durable, well-printed labels that withstand washing and wear, and designs that match customer orders with accurate colors and patterns. Customers repeatedly note ease of use and practicality, from simple application of labels to the usefulness of organized options and thoughtful presentation, with lasting results across clothing, lunchware, and school items. The service is described as excellent, with friendly assistance and dependable resolution, and a strong overall satisfaction that drives repeat orders.

Reviews 1, 2 and 3 stars

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C
Connie H.
Rating: 1 out of 5
following a purchase from 14/07/2026
One label is not very clear
Response from Petit-Fernand
Dear Connie,

Thank you for your feedback regarding the clarity of one of our labels. We appreciate your intention to help us improve, and we would like to discuss this further to ensure your concerns are addressed.

Please feel free to reach out to us directly so we can assist you better.

Best regards,
The Petit-Fernand Team
V
Virginie L.
Rating: 1 out of 5
following a purchase from 27/07/2026
This does not match the proposed visual. The writing is very "zoomed in" or too small. Disappointed
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Response from Petit-Fernand
Hello Virginie,

We are sincerely sorry to hear that your order does not meet your expectations. Your feedback is extremely important to us as it allows us to constantly improve!

Have a nice day,
Camille C-MonEtiquette
C
Coralie F.
Rating: 3 out of 5
following a purchase from 27/07/2026
It's a shame that the different types of labels are mixed in the notebooks. Name labels for school items mixed with clothing labels.
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Response from Petit-Fernand
Hello Coralie,

Thank you for your feedback and we are delighted to know that you were satisfied with your order. We take note of your comment regarding the mixing of label types in the notebooks, and we sincerely appreciate it, as it helps us improve our products.

Have a nice day,
Camille C-MonEtiquette
A
Adeline D.
Rating: 2 out of 5
following a purchase from 27/07/2026
The ink stamp that pierced my daughter's sweater ...
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Response from Petit-Fernand
Hello Adeline,

We are sorry to hear that you encountered a problem with the ink stamp. Please know that we are doing everything we can to provide quality products and your feedback is very valuable to us.
We hope that the solution proposed by our customer service meets your expectations :)

Have a nice day,
Camille C-MonEtiquette
V
Valentine M.
Rating: 2 out of 5
following a purchase from 26/07/2026
I was expecting to receive a engraved cup or something better, instead I received a cup with stickers on it. It's expensive for that.
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Response from Petit-Fernand
Hello Valentine,

Thank you for taking the time to share your feedback. We are sorry to hear that the product received did not meet your expectations and that you are not satisfied with your experience. However, our cups are not personalized with stickers but rather with direct paint printing on the product. We remain available to discuss directly with you if you wish, your satisfaction being our priority.

Best regards,
Esther from C-MonEtiquette
N
Nadine K.
Rating: 1 out of 5
following a purchase from 14/07/2026
Unfortunately, I was disappointed this time. The name stickers could hardly be peeled off the paper and more than half of them ended up tearing.
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Response from Petit-Fernand
Dear Nadine,

thank you for your feedback. We are sorry to hear that you were not satisfied with the name stickers. We want to ensure that our products meet your expectations and have contacted you by email to assist you further.

Best regards
Your Es-Ist-Meins team
A
Anja H.
Rating: 3 out of 5
following a purchase from 14/07/2026
The only downside is that the name is not printed in the center on the large labels. What I would also wish for are symbols for MTB.
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Tamara R.
Rating: 1 out of 5
following a purchase from 14/07/2026
Labels on clothes came off immediately. Labels purchased and applied years ago are still on the clothes. Have you changed the product? Negative purchase
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Response from Petit-Fernand
Dear Tamara,

Thank you for sharing your experience. We are sorry to hear that the labels did not meet your expectations and we are always committed to improving our products. We have just contacted you to find a solution together.

Best regards,
The Petit-Fernand team
A
Audrey M.
Rating: 2 out of 5
following a purchase from 09/07/2026
The textile labels do not hold even with washes at 30°C, I find them everywhere. I am disappointed with this order because the concept was practical but not effective over time.
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Response from Petit-Fernand
Hello Audrey,

I am sincerely sorry to learn that our clothing labels did not meet your expectations and that you encountered issues with their durability during washes.
This indeed does not reflect the quality of our products, and we are sorry for that. For this, we have just contacted you by email to provide you with the most suitable solution.

Have a nice day,
Camille C-MonEtiquette
C
Caroline L.
Rating: 3 out of 5
following a purchase from 24/07/2026
Random print quality in our order. A bit disappointed
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Response from Petit-Fernand
Hello Caroline,

Thank you sincerely for taking the time to share your feedback. We are sorry to hear that the print quality did not meet your expectations and we appreciate your feedback which helps us improve our services.

Best regards,
The C-Monetiquette team
M
Mélanie V.
Rating: 3 out of 5
following a purchase from 15/07/2026
The nursery pack is not suitable.. and for the small labels, they are still way too big for a pen for example. Before there were this type of label to mark pens or pencils
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Response from Petit-Fernand
Hello Mélanie,

Thank you for taking the time to share your feedback. Your input is valuable, and we are sorry to hear that the nursery pack and the labels do not quite meet your expectations. We would be happy to see you in our store to discover other products that might better suit your needs.

Best regards,
The C-Monetiquette team
A
Anna S.
Rating: 1 out of 5
following a purchase from 13/07/2026
they come off with washing
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Response from Petit-Fernand
Dear Anna,

Thank you for sharing your experience. We are sorry to hear that you encountered problems with washing our products and we want to understand the situation better. We have just contacted you to resolve the issue.
Best regards,
The Petit-Fernand team
A
Anne Catherine M.
Rating: 1 out of 5
following a purchase from 23/07/2026
Disappointed with my purchase. I gave the bracelets to my 3 little girls and one of them has already torn! She is almost 6 years old and is calm. She wears it to go to the beach and is not rough. I thought they would last at least the month of vacation. They are cute but fragile!
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Response from Petit-Fernand
Hello Anne Catherine,

We are sincerely sorry to hear that one of the bracelets did not hold up as you hoped. We understand your disappointment, especially when it concerns your little girls. We invite you to contact us privately so that we can discuss your situation and find a solution together.

Best regards,
The C-Monetiquette team
N
Nathalie T.
Rating: 2 out of 5
following a purchase from 10/07/2026
It doesn't hold at all, the labels came off after the first wash. I regret my purchase
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Response from Petit-Fernand
Hello Nathalie,

We are sincerely sorry to hear that you have encountered problems with our labels. Your satisfaction is important to us and we would like to better understand your situation in order to help you. Please feel free to contact us directly so that we can discuss this together.

Best regards,
The C-Monetiquette team
J
Juliette B.
Rating: 2 out of 5
following a purchase from 19/07/2026
Very nice labels but they come off after the first cold wash or 30 degrees. Very very disappointed
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Response from Petit-Fernand
Hello Juliette,

We are sincerely sorry to learn that our labels did not meet your expectations, and we understand your disappointment. We have contacted you via email so that we can discuss a solution together.

Best regards,
The C-Monetiquette team
A
Annie B.
Rating: 2 out of 5
following a purchase from 09/07/2026
The labels are pretty but come off after only a few washes (3/4 washes). Disappointed.
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Response from Petit-Fernand
Hello Annie,

Thank you for taking the time to share your opinion. We are glad that you find our labels pretty, but we regret to hear that they do not meet your expectations in terms of durability. Your feedback is valuable and we would like to discuss it in more detail to find a satisfactory solution. We have therefore contacted you by email.

Best regards,
The C-Monetiquette team
V
Vanessa J.
Rating: 1 out of 5
following a purchase from 12/07/2026
We received a booklet with a sticker. I ordered 2
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Response from Petit-Fernand
Dear Vanessa,

we are sorry to hear that you only received one booklet with a sticker, although you ordered two. We understand your disappointment and would like to help you find a solution. We have just contacted you directly so we can clarify the issue.

Best regards,
the Es-Ist-Meins team
L
Lindsey H.
Rating: 3 out of 5
following a purchase from 11/07/2026
I've ordered before and been happy with the product. But unfortunately this time the sticky labels weren't quite right as all the pages are adhered together making it quite hard to separate the pages
Response from Petit-Fernand
Dear Lindsey,

Thank you for taking the time to share your feedback. We're glad to hear you've been happy with our products in the past, and we appreciate your input regarding the sticky labels. Your experience is important to us, and we'll certainly look into this issue. Please feel free to contact our customer service team, we will be happy to find a solution for you!

Best regards,
The Petit-Fernand Team
N
Noemie B.
Rating: 1 out of 5
following a purchase from 21/07/2026
The bracelet is too small so too tight my daughter cannot wear it
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Response from Petit-Fernand
Hello Noemie,

We are sorry to hear that the bracelet does not fit your daughter and that it is too tight. As indicated on our site, our bracelets are designed for children aged 5 to 8 years with a circumference of 13 to 15 cm.

Thank you for your feedback and we remain at your disposal.

The C-Monetiquette team
C
Clémence L.
Rating: 1 out of 5
following a purchase from 08/07/2026
Incomplete order received (I ordered 100 labels, I only got 40...). After filing a complaint, they sent me the missing labels, but I never received anything... Very disappointed
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Response from Petit-Fernand
Hello Clémence,

We are sincerely sorry to learn that your order did not arrive in its entirety and that the follow-up did not meet your expectations. Your disappointment is completely understandable.

We hope you receive the rest of your order soon.

Best regards,
The C-Monetiquette team
L
Linus G.
Rating: 3 out of 5
following a purchase from 10/07/2026
The stickers are good as expected. However, the shipping took over 2 weeks. You have to plan for that, but it was very frustrating for my son. He waited so long for them.
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H
Hélène S.
Rating: 3 out of 5
following a purchase from 19/07/2026
The labels arrived quickly and are still as beautiful, but I feel like the clothing labels stick less well than for my previous orders. Several labels have indeed not survived the wash.
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Response from Petit-Fernand
Hello Hélène,

We sincerely thank you for your feedback. We are delighted to learn that you find our labels beautiful and that you appreciated the speed of delivery.
We will contact you to find a solution regarding the peeling of the clothing labels.

Best regards,
The C-Monetiquette team
O
Odile A.
Rating: 3 out of 5
following a purchase from 19/07/2026
Very satisfied with my order
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Response from Petit-Fernand
Hello Odile,

We sincerely thank you for your feedback and are delighted to hear that you are satisfied with your order. Your satisfaction is our priority and we would be pleased to welcome you again to our store.

Best regards,
The C-Monetiquette team
L
Leonard H.
Rating: 1 out of 5
following a purchase from 09/07/2026
The order does not fit. No accommodation, it is only said that it was ordered incorrectly although this was not done.
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Response from Petit-Fernand
Hello Leonard,

we are sorry to hear that your order does not meet your expectations.

As we could gather from your exchange with our customer service as well as your order, you ordered labels for items "1 line" which are indeed larger than the mini labels specifically for pens.

Best regards,
The Es-Ist-Meins Team
G
Gaelle A.
Rating: 3 out of 5
following a purchase from 19/07/2026
I wanted labels for pens, pencils. No way to check before ordering. My last order... the pages of the notebook are sticking together... more and more disappointed
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Response from Petit-Fernand
Hello Gaelle,

Thank you sincerely for taking the time to share your opinion. We understand your disappointment regarding the verification of your order and the issues encountered with the pages of the notebook.

We have contacted you regarding the pages of the notebook that are sticking together as this is not normal at all.

Best regards,
The C-Monetiquette team
A
Aurélie L.
Rating: 1 out of 5
following a purchase from 19/07/2026
The packaging has changed as well as the format of the labels and it was better before
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Response from Petit-Fernand
Hello Aurélie,

Thank you for your feedback. We understand that the changes made to the packaging and the format of the labels do not meet your expectations. Your satisfaction is important to us and we would like to discuss this further with you. Please feel free to contact us directly to share your impressions.

Best regards,
The C-Monetiquette team
D
Daniela Vincenza C.
Rating: 3 out of 5
following a purchase from 07/07/2026
Good, waterproof labels for objects, I put them on the dishes and they are holding up to the washes! Labels for clothes are so-so, after a couple of washes at 40 degrees they come off!
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Response from Petit-Fernand
Dear Daniela Vincenza,

Thank you sincerely for your feedback. We are happy that the labels for objects are working well, while we are sorry to hear that those for clothes did not meet your expectations. We invite you to come back and discover our new offerings. You can contact customer service for any issues, we will be happy to find a solution!

Best regards,
The Petit-Fernand team
S
Sophie L.
Rating: 1 out of 5
following a purchase from 18/07/2026
The impressions of long names are pixelated; Unfortunately, I did not fully understand the difference between object labels and pens…
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Response from Petit-Fernand
Hello Sophie,

We are sincerely sorry to hear that you have encountered a problem with the quality of the prints. We understand your frustration and wish to help you resolve this.

Please feel free to contact us privately so that we can discuss your situation and find a solution together.

Regarding the difference between object labels and those for pens, it is the size. They are both object labels with the distinction that those for pens or "mini object label" are designed for very small surfaces like pens and markers.

Best regards,
The C-Monetiquette team
I
Idurre A.
Rating: 2 out of 5
following a purchase from 08/07/2026
The purchasing process was good but the quality could be improved. The identification bracelets are already worn out and have lost their color after a week of use.
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Response from Petit-Fernand
Dear Idurre,

We sincerely appreciate your feedback and regret that the quality of the bracelets did not meet your expectations. Your opinion is very valuable to us and helps us continuously improve our products.

We invite you to contact our customer service so that we can address your situation in a more personalized manner.

Sincerely,
The Petit-Fernand team
B
Bodo M.
Rating: 1 out of 5
following a purchase from 27/05/2026
Nothing has arrived from the order.
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Response from Petit-Fernand
Hello Bernd,

we are sorry to hear that your order has not arrived. We have contacted you by email to find a solution together.

Best regards,
Your team from Es-Ist-Meins
A
Anne V.
Rating: 1 out of 5
following a purchase from 08/07/2026
Bracelet received the day before the holidays, perfect. Only after a week of use, the dark colors fade and the name and number become unreadable... Strongly disappointed with the quality.
Translated reviews
Response from Petit-Fernand
Hello Anne,

We are sincerely sorry to learn that the bracelet does not meet your expectations and that you have encountered quality issues. Your feedback is valuable to us and we would like to invite you to contact us directly to find a solution together.

Thank you for your understanding.

Best regards,
The C-Monetiquette team
J
Jennifer B.
Rating: 1 out of 5
following a purchase from 06/07/2026
Did not arrive!
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Response from Petit-Fernand
Hello Jennifer,

we are sorry to hear that your order has not arrived. We have contacted you by email so that we can find a solution together.

Best regards
Your team from Es-Ist-Meins
M
Mathilde F.
Rating: 2 out of 5
following a purchase from 15/07/2026
We are missing the straw for the water bottle, we have sent an email to customer service
Translated reviews
Response from Petit-Fernand
Hello Mathilde,

Thank you for taking the time to share your experience. We are sorry to hear that the straw for your water bottle is missing and we would like to help you resolve this issue.

Best regards,
The C-Monetiquette team
M
Maéva D.
Rating: 1 out of 5
following a purchase from 13/07/2026
Of very poor quality, the paint is already coming off even though we have had them for 15 days
Translated reviews
Response from Petit-Fernand
Hello Maëva,

We are sincerely sorry to hear that your experience with our products has not met your expectations. We place great importance on customer satisfaction and would be happy to discuss your situation in order to find a solution together.

Please do not hesitate to contact us directly so that we can assist you in the best way possible.

Best regards,
The C-Monetiquette team
J
Julie G.
Rating: 1 out of 5
following a purchase from 08/07/2026
I am extremely disappointed, it's been almost 1 month since I ordered and the order is still not here! This is the last time I order from you, be sure of that!
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Response from Petit-Fernand
Hello Julie,

We completely understand your disappointment regarding the delivery time of your order, and we sincerely apologize for it. We see that you have already contacted our customer service and we are sure we can find a solution together.

Best regards,
The C-Monetiquette team
C
Charline B.
Rating: 1 out of 5
following a purchase from 15/07/2026
The object labels all came off the markers the day after application..
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Response from Petit-Fernand
Hello Charline,

We are sincerely sorry to hear that the labels did not stay well on your markers. Your feedback is valuable and we want to understand the situation in order to assist you better.

We have contacted you by email so that we can find a solution together.

Best regards,
The C-Monetiquette team
J
Jessica W.
Rating: 1 out of 5
following a purchase from 05/07/2026
The labels design look good. My book came sticky, all the pages seem to stick together making it difficult and fiddly. For how much you pay I would have expected better. Don’t think I’ll use this brand again if I’m honest.
Response from Petit-Fernand
Dear Jessica,

Thank you for sharing your feedback. We truly understand your disappointment regarding the condition of your book, and we sincerely apologize for the inconvenience it has caused you. We would appreciate the opportunity to address this issue further; please reach out to us privately so we can find a suitable solution.

Best regards,
The Petit-Fernand Team
J
Judith H.
Rating: 2 out of 5
following a purchase from 05/07/2026
Ordered stickers for pens. What I received was way too big. Unfortunately, I now have to order again elsewhere.
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Angelina P.
Rating: 1 out of 5
following a purchase from 14/07/2026
Poor finishing, and a person on the phone not at all listening and not very friendly
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Response from Petit-Fernand
Hello Angelina,

Thank you for taking the time to share your experience. We are sorry to hear that the finishing of your order did not meet your expectations and that our customer service was not up to par. We place great importance on customer satisfaction and would be happy to discuss with you to better understand your situation and remedy it.

Best regards,
The C-Monetiquette team
K
Kathy Y.
Rating: 3 out of 5
following a purchase from 14/07/2026
Hello, the water bottle is of good quality but I expected better than stickers for decoration. Especially at the price of the bottle.
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Response from Petit-Fernand
Hello Kathy,

Thank you for taking the time to share your opinion. We are pleased that you liked the quality of the bottle and we take note of your comments regarding the decoration. It consists of several layers of paint, sealed with a transparent protective film that seems to have given you the impression that they are stickers. Your feedback is of course valuable to help us improve our products.

Best regards,
The C-Monetiquette team