Customer reviews of Petit-Fernand

Good. This is the second time I order a water bottle for my daughter this year. They are very pretty and sturdy, however the inscriptions do not last a full school year, which is annoying given the price. The last one I ordered has my daughter's name already partially worn off and yet I do not put it in the dishwasher. But my daughter loves her personalized water bottles.

The labels are very nice, but on the practical side, it remains to be reviewed: it is not easy to detach them from the support. Pieces of the plastic film remain stuck to the label.

Despite my claims, I still have not received the cap corresponding to my order to this day.

Unfortunately, many stickers were not really peelable, and when you tried to do so, they broke. I found that very disappointing.

2 : Child's backpack arrived on time, beautiful but the straps are way too long despite the adjustment and a rather tall child. Too bad!! Disappointed

I don't know if there was a mistake with my stickers, but some are of very poor quality and color.

0 : Font too small

I have never received my order twice

I'm so disappointed, the little cherries are starting to fade! I love the concept but really for the price I'm disgusted! I've only washed it by hand 3 times and without rubbing the outside. If I had known, I wouldn't have bought it! It's a shame because I love your site.

I have not received my order until today and I have not been contacted by anyone to tell me what happened or even to get my money back. Disappointing

2: Label quality is very good, however despite the extra cost for express delivery, it was not only not delivered on time but to a different pickup point. Running around the city for a standard envelope upset me. The outer envelope was disgusting but despite that, the product quality is impeccable. Only the delivery is not good. Best regards

0: Ordering labels for clothing. The peeling off of the labels is difficult in the booklet.

Order never received

Very poor quality of lunchbox for the price paid! Used 2 times, barely fell to the ground and completely broken!

Order never arrived.

This is the 2nd time I order personalized mugs for my grandchildren. Completely satisfied upon receiving the first one, but that's not the case this time. The screen printing is partially flawed. The end of the design is blistered and I don't think it will withstand washing, and I regret it because this site seemed safe and serious to me. Fast shipping, careful packaging.

I ordered time ago and didn’t receive my order so now use are only sending me a new order out

I am disappointed that I could not benefit from a promo code that was valid at the time of the order.

0: The order never arrived at its destination

The labels are pretty, but those meant to withstand washing came off after the first wash at 30 degrees. Disappointed.

Unfortunately, I have not received my order

Longer than announced

Everything was ok, but too expensive for further orders.

The labels are badly cut. A real pain to detach from their backing.

It took a very long time to receive the order. The labels are very difficult to remove from the foil and tear. Very unfortunate, I will not be ordering again

Is all a great product and arrived in good time bit this batch of stickers is very difficult to remove from the pages so they end up coming off with damaged or wrinkled edges which makes it harder to stick them to the garments long term. This is my 4th or so order from this company over the last few years and the first time this has happened so I’m hoping this is just a one off fault with my order.

I have always bought my son's school labels and never had the problems I had with my last purchase. I chose rectangular adhesive labels for clothes and other elongated thermo-adhesive labels. The adhesive ones are a horror, there is no way to peel them off, the plastic protector that covers them does not let you separate them and I had to cut them one by one with scissors, something that had never happened to me with them. A complete disaster. I sent them an email, but they gave me the silence for an answer and now they send me an email to give my opinion... if you had answered my email with an explanation, surely I would not be writing this negative review. Best regards!

I contacted the company immediately after ordering because I saw in the summary that the house number was wrong. I never received a response and the package never arrived. It's been a month and a half.

I ordered clothing labels. As soon as the garment is washed, they peel off and stick everywhere and anywhere. Not resistant to washing.

The quality is not bad, but they took a long time to send them, they sent it to me and the transport company lost it, and even though I told them, they didn't pay attention to me until a week later.

I never got my order. Never received it. How can I ask for jl refund?

Too difficult to remove the label from the backing

Iron-on labels for clothing come off in the first wash, despite following the instructions. I have not encountered this problem with any other label supplier.

Despite several attempts, it's impossible to drink water from the flask I ordered. When sucked in, no liquid seems to pass through. This makes the bottle unusable. Very disappointed

Delay problems, but I received my order as I wished. I'll have to wait and see how long the labels last.

The order was fine, as usual, but the delivery was bad. It no longer arrives directly to my mailbox, I have to go to a collection point and the envelope arrived very dirty and damaged and they could not deliver it to me. It took me a week to be able to pick it up....

Good products. Despite a chaotic order delivery, the experience remains positive thanks to an available after-sales team that acted very quickly.

The inscription ' n ' ' is not representative of what I received letters too large compared to the model

Perfect

Parcel never received despite payment for Chronopost. No apologies from customer service.